PACAF GPMS - Appendix D - Quality Management System (30 Apr 2020).doc
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- Attached to
- Global Prepositioned Materiel Services (GPMS) Federal contract opportunity
- Solicitation number
- FA4890-19-RA004
About this file
This document contains quality management system requirements for a Global Prepositioned Materiel Services contract. The contractor must develop, document, implement, maintain, and continuously improve a quality management system that meets the ANSI/ISO/ASQ 9001 standard. The quality management system must incorporate processes for enforcing technical data use, establishing and maintaining personnel proficiency, maintaining a training program, conducting customer surveys, and identifying quality management representatives. The quality management representative must be a certified quality auditor. The contractor must submit quality documents to the government within specified timeframes and notify the government of any quality management system changes. The contractor is responsible for the quality of all products and services regardless of the quality management system.
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Text version
Solicitation Number: FA4890-19-R-A004
APPENDIX D
QUALITY MANAGEMENT SYSTEM REQUIREMENTS
1. Registration.
The contractor shall develop, document, implement, maintain and continuously improve a comprehensive higher-level Quality Management System (QMS) that assures compliance with the most current ANSI/ISO/ASQ 9001 QMS standard (currently 9001:2015) and all requirements of this PWS, (see FAR Clauses 52.246-3, 52.246-4, 52.246-5, and 52.246-11).
2. Quality Management System.
a. The QMS shall document the organizations quality management structure, personnel authority and responsibility, identify personnel designated to perform QC functions at each location (to include dedicated and additional duty personnel), and skill set for each QC representative.
b. The QMS shall incorporate a comprehensive risk management plan to include a risk matrix/table that identifies all high and moderate risks and how each will be monitored, measured and controlled. The plan shall be updated annually as a minimum.
c. The QMS shall describe the processes and procedures used to:
1. Enforce strict use of tech data. Strict use of tech data means ensuring all applicable TOs and directives are complete, current with applicable changes, available in the immediate work area, and open to applicable task/step/paragraph.
2. Establish and maintain proficiency of personnel.
3. Establish and maintain the training program.
d. The QMS shall incorporate a customer survey program. Surveys shall be available to all customers (permanent party and transient (TDY) personnel). Results of surveys shall be available to the Government as part of the Quality Assurance/Control data available in the Management Information System.
3. Quality Management Representative.
The Quality Management Representative shall be an American Society for Quality Certified Quality Auditor and ISO 9001 Lead Auditor trained or equivalent by contract start. Certified Quality Auditor shall maintain the certification through the life of the contract.
4. Requirements after Contract Award.
a. Draft Quality Manual is due to the Government 30 days after the start of the transition period. The final Quality Manual and procedures are due to the Government on the last day of the transition period. A desktop review will be accomplished by the Government.
b. The contractor’s comprehensive QMS (to include Operating Instructions, Site Operating Procedures, Work Instructions, etc. required to meet contract requirements) shall be in place and performing on the first day of full performance start.
c. The contractor shall notify ACC AMIC/DRQM of any changes to the QMS within two business days of implementation and provide the changed document(s) with references to the changes.
d. The contractor shall maintain and make available to the Government their measurement, analysis and improvement processes and supporting documentation.
e. The contractor shall be responsible for the quality of all products and/or services regardless of a validated QMS.
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