02 01 TYN All Services Description of Services 2-1 26 Amendment 0006.pdf

FA3002-10-R-0059 Amendment 0006

TYNDALL AFB

ALL SERVICES

2-1-1

SECTION 2-1

2.1. ALL-SERVICE REQUIREMENTS:

2.1.1 DESCRIPTION OF SERVICES: Meet all requirements and responsibilities in this section applying it to all the service areas at TAFB. Provide a staff that is fully trained, qualified, certified, and licensed, to meet local, state, AF DoD, and Federal requirements.

Focus on customer‟s needs and consistently provide responsive, flexible, and effective service. Ensure quality work performance in compliance with applicable standards, guidelines, and directives listed in Appendix A of all service areas. Partner with the Tyndall community in continuously improving the quality of programs and service offered to customers. Respond to required reports and suspense‟s in a timely manner. Promote and assist in the appearance of all Tyndall facilities. Support surge requirements in response to natural and man-made disasters. At the Administrative Contracting Officer (ACO) direction, reduce operations in non-critical supply and transportation areas and direct resources to meet surge requirements.

2.1.2. SERVICES TO BE PROVIDED: The SP Shall:

2.1.2.1. SAFETY PROGRAM: Perform the requirements of all PWS Service Areas using the safety and health guidelines of the Occupational Safety and Health Administration (OSHA) standards. Follow OSHA criteria as they pertain to occupational safety and health for employees and follow AFOSH standards as needed to protect AF resources (facilities, equipment, and AF personnel). These AFIs are not to be considered as all-inclusive; use all applicable references; i.e., OSHA, National Electrical Code, National Fire Codes and

Technical Orders.

2.1.2.2. SAFETY COMPLIANCE: Comply with the OSHA Public Law 91-596 and the resulting standards, OSHA Standard 29 CFR 1910, 1926 and the protection of their employees. It is the SP responsibility to make certain that all safety requirements, equipment, and training are met and provided to their employees. Additionally, the SP is responsible to ensure compliance with safety and health standards by all sub-Service Provider (sub-SP) employees. AF Safety, Fire Protection, and Bioenvironmental Engineering officials may periodically enter a SP‟s workplace to verify working conditions of personnel or to make inspections for protection of Government facilities, personnel and equipment. If an improper procedure or unsafe condition exists, the SP shall immediately correct the unsafe condition, and notify the applicable Wing representative/ACO. Department of Labor OSHA inspectors are authorized right of entry to inspect any place of employment operated by an AF SP. They are, for the most part, “NO NOTICE” inspections. Notify the Contracting Officer‟s

Representative (COR) if an OSHA inspector visits the site unescorted by an AF Safety

Technician.

2.1.2.2.1. VEHICLES: All SP personnel who operate Government Motor Vehicles (GMV) or authorized company vehicles on the flightline and hangars shall be properly licensed, certified and authorized IAW AFI 13-213 Airfield Driving, AFI 24-301 Vehicle Operations, and other

2-1-2 applicable directives. Privately owned (personal) vehicles shall not be operated on the flightline or in hangars unless authorized by Base Airfield Management.

2.1.2.3. SECURITY: Conduct background checks IAW DoD, Departmental, and local base policies on all SP employees working on TAFB. The SP is responsible for all sub-SPs they authorize access to the base.

2.1.2.3.1. SECURITY FACILITY CLEARANCE REQUIREMENTS: Possess or obtain a

Secret Security Clearance as appropriate for facility clearance from the Government representative prior to performing work on a classified contract. The SP will ensure personnel requiring access to classified information are the subject of a favorably adjudicated Secret investigation (as appropriate). Request security clearances for personnel requiring access to classified information within fifteen (15) calendar days after receiving a facility clearance or, if the facility is already cleared, the personnel must be cleared within fifteen (15) calendar days after contract award date. The Government assumes costs and conducts background investigations for these personnel and the SP assumes costs for any security clearance re-certifications. Due to costs involved with security investigations, requests for SP security clearance shall be kept to an absolute minimum necessary to perform service requirements.

All personnel performing locksmith services shall have an approved Secret clearance. Notify the Information Security Program Manager and the applicable base Servicing Security

Forces Organization (SSFO) thirty (30) calendar days before on-base performance of the service. Include in the notification the following:

a. Name, address, and telephone number of company representative;

b. The contract number and contracting agency, if applicable;

c. The highest level of classified information employees will require access;

d. The location(s) of service performance and future performance, if known;

e. The date service performance begins; and

f. Any change to information previously provided under this paragraph.

2.1.2.3.2. SUITABILITY INVESTIGATIONS: In accordance with Homeland Security

Presidential Directive 12, Personnel working in a government facility six (6) months or less or working anywhere on TAFB property are required to have a Local Files Check. The Unit

Security Manager will coordinate the Background Affidavit (with Pass & ID) and the DD

1172 Base Access Request form – allow 3-5 day process time. Personnel working in a government facility six (6) months or longer or at anytime requiring access to the Local Area

Network (LAN) will require a National Agency Check with Written Inquiry (NACI) clearance. Successful completion of a NACI clearance, as a minimum, is required before operating government furnished workstations that have access to AF e-mail systems. These investigations shall be submitted by the Government at no additional cost to the contractor.

Personnel requiring access to classified will require at least a Secret clearance, at SP‟s expense.

2.1.2.3.3. VISIT REQUEST: Service Provider‟s employees participating in the National

Industrial Security Program are authorized to use Joint Personnel Adjudication System

(JPAS) in lieu of sending Visitor Authorization Letters (VALs) for classified visit to DoD

2-1-3 facilities and military installations. VALs are only required if the SP isn‟t using JPAS or if

SP‟s personnel whom access level and affiliation are not accurately reflected in JPAS.

2.1.2.3.4. SECURITY REPRESENTATIVE APPOINTMENT: Appoint a security representative for the on-base long-term visitor group not later than three (3) weeks prior to contract start date. The security representative is the primary interface between SP personnel, the company Facility Security Officer and the Unit Security Manager on security related issues. Service Provider‟s personnel will participate in the unit information security education program IAW AFI 31-601 Industrial Security Program Management and AFI 31-401

Information Security Program Management. Further, IAW AFI 31-101, The AF Installation

Security Program, contractors will participate in unit training outlining their responsibility for the security of protection level resources which will enable them to react quickly and correctly to threats directed at those resources. The SP security representative shall assist the

Unit Security Manager in conducting security training, briefings, etc.

2.1.2.3.4.1. LISTING OF EMPLOYEES: Maintain a current listing of employees. The list shall include employee's name, social security number and level of security clearance. The list shall be validated and signed by the SP‟s Security Representative and provided to the

ACO and SSFO prior to the contract start date. Updated listings shall be provided to the

ACO, Unit Security Manager, and ISPM when an employee's status or information changes.

Ensure sensitive information, i.e., Privacy Act (PA) information is properly marked and protected from unauthorized access, disclosure or manipulation.

2.1.2.3.5. OBTAINING AND RETRIEVING IDENTIFICATION MEDIA: Access to AF installations, comply with the following requirements:

2.1.2.3.5.1. PASS AND IDENTIFICATION: Ensure appropriate identification media IAW local policies and 325 Security Forces Squadron requirements is obtained for personnel in performance of their official duties and retrieved with conclusions of such duties. Submit a written request to the Functional Commander/Director (CD/FD) listing the following:

contract number, location of work site, start and stop dates, and names of employees needing access to the base. The letter will also specify the individual(s) authorized to sign a request for base identification credentials. The CD/FD will endorse the request and forward it to the issuing base pass and registration office or security forces for processing. Employees must possess valid driver‟s license (or approved government issued card), current vehicle registration, and valid vehicle insurance certificate while employed on the installation. When reporting to the pass and registration office for issuance of credentials for access to the installation, individual(s) will need a valid state or federal issued picture identification.

During performance of the service, obtain required identification for newly assigned personnel and for immediate return of credentials for any employee who no longer requires access to the work site. Upon completion or termination of the service or expiration of the identification passes, ensure that all base identification passes issued to employees are returned to the issuing office. The issuing office will verify all base identification passes have been returned and/or accounted for. The issuing office will forward a memorandum to the individual authorized to sign request for base identification credentials indicating the badges and vehicle passes have been turned in. The DD Form 577 (signature card) for authorized

2-1-4 requestor will be destroyed and the individual will no longer be authorized to sign DD Form

1172-2 (Application for Identification Card/DEERS Enrollment). Failure to comply with these requirements may result in withholding of final payment. The following pass and identification items are required for contract performance for employees and non-Government owned vehicles:

a. DD Form 1172-2, Application for Identification Card/DEERS Enrollment, (AFI 36-

3026(I)), Identification Cards For Members of The Uniformed Services, Their Eligible

Family Members, and Other Eligible Personnel, and AETC Instruction 36-3001, Issue and Control of AETC Civilian Identification (ID) Cards);

b. AF Form 75, Visitor/Vehicle Pass (AFI 31-204): The SP shall adhere to local security policy when applying for short/long term visitors vehicle passes;

c. DoD Common Access Card, (AFI 36-3026_IP); and

d. USAF Restricted Area Badge if required: Ensure all SP are issued a USAF Restricted

Area Badge, or a locally developed badge (if applicable).

2.1.2.3.6. VISITOR GROUP SECURITY AGREEMENT: Complete a long-term visitor group security agreement for service performance on base. This agreement outlines how the

SP integrates security requirements for contract operations with the AF to ensure effective and economical operation on the installation. The agreement includes:

2.1.2.3.6.1. Security support provided by the AF to the SP includes; storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging, base visitor control, investigation of security incidents, base traffic regulations and the use of security forms and conducting inspections required by DoD 5220.22R-R, National Industrial Security

Regulation, AF Policy Directive 31-6, Industrial Security, and AF Instruction 31-601, Industrial Security Program Management, DoD 5200.1R, Information Security Program, and

AFI 31-401, Information Security Program Management. Security support requiring joint AF and SP coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks and internal security controls for protection of classified material and high-value pilferable property. On base, the long-term visitor group security agreement may take the place of a Standard Practice Procedure.

2.1.2.3.7. UNESCORTED ENTRY TO RESTRICTED AREAS: Employees requiring unescorted entry to restricted area, the AF shall submit NACI investigations for employees at no additional cost to the SP. SP personnel need a favorably completed NACI investigation to qualify for unescorted entry to a restricted area. Comply with DoD 5200.2-R, Personnel

Security Program and AFI 31-501, Personnel Security Program Management, requirements.

2.1.2.3.8. COMPUTER SECURITY REQUIREMENTS: Comply with AFI 33-100, User

Responsibilities and Guidance for Information Systems, AFI 33-230, Information Assurance

Assessment and Assistance Program applicable AF Communication Security (COMSEC)

General Publications (AFKAG), AFIs, and AF Systems Security Instruction for COMSEC and AFI 10-701, Operations Security (OPSEC), when operating Government computer

2-1-5 workstations or systems. In addition to the above guidance, SP processing classified information on Government computer workstations or systems will comply with DOD

5200.1-R, Information Security Program, and AFI 31-401, Information Security Program

Management. Personnel using unclassified automated information systems, including e-mail, must have, at a minimum, a completed favorable National Agency Check (NAC)/Entrance

NAC IAW DoD 5200.2-R, Personnel Security Program, January 1987. The SP is required to complete and submit the application (SF Form 85 or 86) and apply for a NAC, for any employee not currently having a favorable NAC the employee will not have access to automated information systems. The SP personnel will not be able to gain access to automated information systems until they have a favorable NAC or Interim Secret clearance.

The SP shall diligently pursue obtaining either a “Favorable” NAC or appropriate clearance for its employees prior to assigning them to work. The Government cannot be charged against the PWS for SP personnel until the above requirement is met. The SP shall ensure that personnel accessing information systems have the proper and current information assurance certification to perform information assurance functions IAW DoD 8570.01-M, Information

Assurance Workforce Improvement Program. The SP shall meet the applicable information assurance certification requirements, including:

a. DoD approved information assurance workforce certifications appropriate for each category and level as listed in the current version of DoD 8570.01-M; and

b. Appropriate operating system certification for information assurance technical positions as required by DoD 8570.01-M.

The SP shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions. SP personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing information assurance functions.

2.1.2.3.9. REPORTING REQUIREMENTS: Ensure compliance with AFI 71-101, Volume-

1, Criminal Investigations, and Volume-2, Protective Service Matters. Report to an appropriate authority, any information or circumstances of which you are aware may pose a threat to the security of DoD personnel, SP personnel, resources, and classified or unclassified defense information. Brief SP employees upon initial on-base assignment and as required thereafter.

2.1.2.3.10. PHYSICAL SECURITY: Comply with base Operations Plans

(OPlans)/Instructions, Random Antiterrorism Measures (RAMS,) and local search/identification requirements for Force Protection Condition procedures in areas controlled by SP employees. Safeguard all Government property including controlled forms provided for SP use. At the close of each work period, secure Government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials.

2.1.2.3.11. CONTROLLED/RESTRICTED AREAS: Implement local base procedures for entry to AF controlled/restricted areas where SP personnel will work.

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2.1.2.3.12. WIRELESS ELECTRONIC DEVICES: No cell phones, camera cell phones, cordless telephones, or wireless microphones, keyboards, or mice, wireless or Infrared LANs, or related devices are allowed in areas where classified information is discussed, briefed, or processed. “Area” refers to a room and/or to a space the size of a 3-meter radius sphere, centering on the classified source. Do not operate other wireless Personal Electronic Devises, not specifically addressed above, that are used for storing, processing, and/or transmitting information in areas where classified information is electronically stored, processed, or transmitted.

2.1.2.3.13. OPERATING INSTRUCTIONS: Adhere to the AF activity Operating Instruction

(OI) for internal circulation control, protection of resources and to regulate entry into AF controlled areas during normal, simulated and actual emergency operations.

2.1.2.3.14. KEY CONTROL: Adhere to the AF activity OI control procedures to ensure keys issued to the SP by the Government are properly safeguarded and not used by unauthorized personnel. Do not duplicate keys issued by the Government (the only exception is the base locksmith). All Government keys will be turned in at the end of employment or contract.

Report lost keys immediately to the AF activity that issued the keys. The SP is responsible for the cost of replacing lost keys, re-keying, or lock replacement. In the event a master key is lost or duplicated; all locks and keys for that system shall be replaced or rekeyed by the SP.

Ensure employees do not allow Government issued keys to be used by personnel other than current authorized employees. Do not use keys to open work areas for personnel other than

SP employees engaged in performance of duties, unless authorized by the Government functional director.

2.1.2.3.15. ACCESS LOCK COMBINATIONS: Access lock combinations are “For Official

Use Only” (FOUO) and will be protected from unauthorized personnel. Adhere to the AF activity operating instructions ensuring lock combinations are not revealed to unauthorized persons and ensure the procedures are implemented. The SP is not authorized to record lock combinations without written approval by the Government functional director.

2.1.2.3.16. SECURITY COMBINATIONS: Combinations to security containers, secure rooms, or vaults are classified information and must be properly safeguarded. Combinations to security containers, secure rooms, or vaults will only be given to SP employees, who have the proper security clearance and need-to-know. Employees are responsible to properly safeguard combinations. Employees will not record security containers, secure rooms, or vaults combinations without written approval by the Government functional director.

Remove or destoy official records only in accordance with applicable directives. Remove or destoy official records only IAW AFMAN 37-123, Management of Records – Standards and

AFI 33-107, Record Distribution Procedures and Responsibilities.

2.1.2.3.17. SECURITY ALARM ACCESS CODES: Security alarm access codes are FOUO and will be protected from unauthorized personnel. Security alarms access codes will be given to employees who require entry into areas with security alarms. Employees will adhere to the AF activity operating instructions and will properly safeguard alarm access codes to

2-1-7 prevent unauthorized disclosure. SP will not record alarm access codes without written approval by the Government functional director.

2.1.2.4. EMERGENCY MEDICAL SERVICES: In the event of a medical emergency call

911, if base ambulance services are used to transport an injured employee to a local hospital the SP shall reimburse the government for all costs incurred.

2.1.2.5. PUBLICATIONS AND FORMS: Applicable publications and forms are listed in

Appendix A of every service area. Publications listed as advisory are guides for the SP and those listed as mandatory shall be followed without deviation. Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract and must be followed if the publication is listed as mandatory. SP should stay current with publications and forms by reviewing and accessing them within sixty (60) days after publication. Within sixty (60) days after the option execution date the contractor must submit any request for equitable adjustment. Some of the publications can be found on the Internet at the below sites:

a. OSHA Standards http://www.osha.gov

b. USAF Publications http://www.e-publishing.af.mil

c. AETC Publications/Supplements http://www.e-publishing.af.mil

d. Technical Orders https://www.my.af.mil/etims/etims/index.jsp

e. DOD Publications http://www.dtic.mil/whs/directives/index.html

Immediately implement those changes that result in a decrease or no change in the contract price and notify the ACO in writing of such change. Should a decrease in contract price result, provide a proposal for the reduction to the ACO. Before implementing any change that will result in an increase in contract price, notify the ACO of such change and submit in writing to the ACO, a price proposal within sixty (60) calendar days following SP review.

The ACO and contractor shall negotiate the change into the contract under the provisions of the contract clause entitled “Changes”. Failure of the SP to submit a price proposal within the sixty (60) calendar days entitles the government to performance according to such change at no increase in contract price, unless the time requirement is waived by the ACO.

2.1.2.6. RECORDS MANAGEMENT: Records Management is life-cycle management

(creation, maintenance, storage and use, and disposition) of information. Ensure all official

Government-owned records received and created for the Government are maintained in accordance with established Federal Records Act, Public Law 81-754, DOD and AF directives listed in Appendix 2A. At the functional level, provide technical assistance to all

Government officials (designated decision authorities & Base Records Manager) in support of the Records Management (RM), PA, and Freedom of Information Act (FOIA) Programs.

Appoint a Functional Area Records Manager in support of the Records Management, PA, and

FOIA Program IAW AFI 33-322, Records Management Program. Manage all official

Government records (regardless of media) that are maintained for all services provided.

Prepare and maintain a copy of the Records Information Management System file plan.

Maintain active and inactive files. Dispose of records in accordance with applicable directives, Public Laws and statutes. Prepare records, complete applicable records, and provide shipment of records requiring staging or retirement to the Federal Records Center.

http://www.osha.gov/ http://www.e-publishing.af.mil/ http://www.e-publishing.af.mil/ https://www.my.af.mil/etims/etims/index.jsp http://www.dtic.mil/whs/directives/index.html

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Maintain electronic records using an AF approved electronic records keeping system.

Segment and control access security and safety of records according to record sensitivity.

Ensure sensitive information subject to Public Law 100-235, Computer Security Act of 1987, (Privacy Act information) is properly protected from unauthorized access, disclosure, or manipulation.

2.1.2.6.1. FREEDOM OF INFORMATION ACT PROGRAM: Comply with DoD

Regulation 5400.7-R/AF Supplement, DoD Freedom of Information Act (FOIA) Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. Comply with AFI 33-332, Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section

8013. Remove or destroy official records only in accordance with AFMAN 37-123, Management of Records, or other directives authorized in AFI 33-364, Records Disposition—

Procedures and Responsibilities DoD.

2.1.2.7. MAIL PROCESSING: Retrieve mail from the Official Mail Center and provide central locations to distribute mail for their respective service area. Control all accountable mail.

2.1.2.8. COORDINATION ON VARIOUS PLANS/AGREEMENTS AND TO

INNOVATIVE DEVELOPMENT THROUGH EMPLOYEES AWARENESS (IDEA)

PROGRAM SUBMISSIONS: Review, provide input and resolve issues with various plans/agreements such as Host Tenant Support Agreements, Inter-Service Support

Agreements, OPlans, and Exercise Plans. Support existing Memorandum of Agreement, Memorandum of Understanding and similar agreements. Participate in and support the AF

IDEA program by evaluating ideas for possible adoption. Evaluate Civil Engineering (CE) operations oriented suggestions within assigned suspense.

2.1.2.9. LEGACY DATA SYSTEMS: Populate, maintain, update, generate, and manage data and reports from CE legacy systems for example the Interim Work Information Management

System (IWIMS), Automated Civil Engineer System (ACES), and Government designated replacement database system, and other data collection systems as required. Systems must be kept up to-date and accurate. When database content errors are found, regardless of who caused the error, corrections will be made within sixty (60) days of notification. Meet all suspense, timelines and schedules to provide support for the transition from all legacy based computer applications to the Expeditionary Combat Support System when directed by

Government.

2.1.2.10. MEETING SUSPENSES: Provide all responses to the Base Civil Engineer (BCE) for review and forward to the appropriate level unless prior approval for direct submission has been approved through the BCE for selected routine reports. Ensure responses to these requests for information are provided to the BCE in time to meet the suspense deadline.

Provide timely reports, prepared and submitted to the BCE as listed in Appendix 2D of all service areas.

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2.1.2.11. ENVIRONMENTAL MANAGEMENT FOR ALL SERVICE AREAS: In order to comply with federally mandated environmental preference programs and DoD “Green

Procurement Program” (GPP) policy, TAFB mandates the use of environmentally preferable products and services when economically beneficial to the operation. These program elements are described on the Office of the Federal Environmental Executive website

(http://www.ofee.gov) and further guidance is available on the Federal Facilities

Environmental Stewardship & Compliance Assistance Center (FedCenter.gov ) website

(http://www.fedcenter.gov ). Follow MAJCOM policy on reporting visits, official correspondence, notice of violations or enforcement actions from any Local, State, or Federal environmental, safety, or health regulator. Civil engineering environmental program guidance and support is being made available on the AF CE A7C Portal eDASH website and the

MAJCOM section of that website is the place for more program information

2.1.2.11.1. ENVIRONMENTAL: Comply with the Environmental, Safety, and Occupational

Health Compliance Assessment and Management Program, pesticide measures of merit, solid waste reduction/diversion, Remedy In Place, and hazardous waste reduction. Comply with all applicable environmental permits/plans, Code of Federal Regulations, MAJCOM instructions, AFIs, DOD regulations, MAJCOM/AF/DOD policy letters, policy documents, etc. concerning environmental programs and all revisions after contract award. Air Force items may include, but are not limited to, 10, 20, 32, 41, 44, 51, 64, 90, 91 series publications found at http://www.e-publishing.af.mil. Follow MAJCOM policy on reporting visits, official correspondence, notice of violations or enforcement actions from any Local, State, or Federal environmental, safety, or health regulator.

2.1.2.11.2. ENVIRONMENTAL COMPLIANCE: Comply with all environmental compliance, conservation, planning, and programming in accordance to all Federal, EO, state, DoD and AF requirements and policies (including applicable revisions). Please refer to

Appendix 2A for all Services:

2.1.2.11.3. PRODUCTS AND MATERIALS: Provide cleaning products in the performance of this PWS that meet as a minimum, Green Seal Product Standards

(http://www.greenseal.org/certproducts.htm). If it is determined that a product does not meet

Government performance requirements, submit a proposed alternative to ACO that would meet the performance requirements with the lowest environmental impact for evaluation and acceptance. For products that fall under the Environmental Protection Agency (EPA)

Comprehensive Procurement Guidelines (http://www.epa.gov/cpg), must meet the minimum recovered (recycled) content. Use bio-based products upon issuance of the bio-based product listing from the United States Department of Agriculture (http://usda.gov). Purchase and use

Energy Star or other energy-efficient items listed on the Department of Energy‟s Federal

Energy Management Program Product Efficiency Recommendations product list.

2.1.2.12. QUALITY CONTROL (QC) /OPERATIONS COMPLIANCE (OC) PROGRAMS:

Develop, implement, and maintain an internal QC Program and an internal OC Program. The

QC and OC Programs shall include an approach that addresses planning, analysis (early identification and assessment), prevention/mitigation and monitoring potential service http://www.ofee.gov/ http://www.fedcenter.gov/ http://www.e-publishing.af.mil/ http://www.greenseal.org/certproducts.htm http://www.epa.gov/cpg http://usda.gov/

2-1-10 performance deficiencies. Both programs shall include methods to measure, track, analyze, and report performance trends of BCE processes. Both programs shall provide root cause analysis of deficiencies identified, implement corrective actions in a timely manner and provide follow up corrective action documentation to the BCE. The QC and OC Programs shall ensure compliant performance as directed by all of the PWS Publication Appendices and

PWS Description of Services Sections. Develop a methodology for communicating the outcome results to the Government. After initial acceptance of both programs by the ACO, The SP shall apply its inherent quality management process to meet contract objectives. SPs attention is directed to the clause entitled „Inspection of Services.‟ The SP shall submit a

Quality Control Plan (QCP) to the Contracting Officer (CO) not later than 20 days after start of contract, for review and acceptance. Changes to the QCP during contract performance shall be submitted to the CO for acceptance no later than 10 calendar days prior to any changes being affected by the SP.

2.1.2.13. EMERGENCY SUPPORT PROGRAM:

2.1.2.13.1. Establish Control Center to monitor resources, mission capability and coordinate functional activities during disaster/contingency operations such as accidents, natural or man-made disaster, mobility, recovery requirements and during exercises.

2.1.2.13.2. EMERGENCY MANAGEMENT: Appoint specialized EM team members, for example Emergency Operations Center, Readiness Support Team, Contamination Control

Teams, Shelter Management Teams, Post Attack Reconnaissance Base Recovery Element, Ride Out Team and support teams as required to support local response and contingency plans. Perform functions necessary to minimize the loss of personnel, resources, and operational capability caused by accidents, natural disasters and contingencies.

2.1.2.13.3. RESPONSE PLANS AND PROCEDURES: Develop, coordinate, and implement response procedures and checklists to support TAFB OPlans listed in Appendix 2H, other local response plans, war and contingency planning documents.

2.1.2.13.4. BASE EXERCISES: Provide the required personnel IAW applicable instructions listed in Appendix 2H of all the service areas. Provide augmentation personnel to assist EM in emergency/contingency situations to include wing exercises Emergency Management

Support Team.

2.1.2.14. BASE FIRE REGULATIONS: Comply with Base Fire Regulations as set forth in

TAFB Instruction 32-2001, titled “Fire Prevention and Protection” in effect as of the date of this solicitation. All work shall be in strict compliance with National Fire Protection

Association-101, Life Safety Code. Use no explosives or fire in performing the work.

2.1.2.15. TRAFFIC LAWS: Comply with all base traffic regulations. The local Federal

Magistrate has approved the use of DD Form 1805, Violation Notice and a schedule of fines for minor offenses on base. This also applies to SPs. Offenders may choose to either pay fines or appear in Federal Court in their personal capacity.

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2.1.2.16. CELLULAR PHONE OPERATION POLICY: The use of cellular phones while operating a motorized vehicle is prohibited on TAFB. Although discouraged, drivers are authorized to use devices, i.e. ear bud or ear boom, which allows their cellular phone to be operated hands-free. The device must not cover both ears. This policy applies to everyone driving on TAFB.

2.1.2.17. SERVICE PROVIDER CLEANUP: Keep work areas and storage areas free from accumulations of waste material, rubbish, tools, scaffolding, equipment, and materials. Upon completion SP shall remove water and sewage spilled because of a malfunction, or repair of the job. Leave the work and premises clean and neat condition. Be responsible for the exterior appearance of their storage areas. Follow proper disposal procedures for toxic materials such as paint, antifreeze, and refrigerant. Maintain the cleanliness and orderliness of all mechanical rooms.

2.1.2.18: HOURS OF OPERATION: Operating hours established will be consistent with meeting the contract performance requirements or as directed by the CO. Duty hours for maintenance functions shall be IAW applicable AFI‟s, AFR‟s, AFMANs, T.O.s, directives, and the daily/weekly flying schedule, to ensure accomplishment of the flying hour projection and support requirements. Normal duty day for CE is 0700 to 1600, Monday through Friday except federal holidays. Some mission situations will require the SP to work after normal duty hours. These situations may include military exercises, contingency operations, or weather emergencies. When the SP‟s access to a work area conflicts with an AF mission requirement, schedule the work to minimize the disruption. Such scheduling may require work to be accomplished at times other than normal duty hours. Accommodate these requirements at no additional cost.