TE-4_Fuels_&_Supply_Performance_Thresholds_28_Jun_18.pdf

Technical Exhibit 4 - Performance Thresholds Reference Number: FA286018R0006

Common Requirements Performance Thresholds

Contingency Support/Emergency Services Performance Thresholds

Performance Objective Performance Threshold Method of Surveillance

1. Exercises and Real World

Contingency Support/Emergency

Services. Ref: 3.1., 8.11.

Zero major discrepancies allowed; PT

0/Inspection

Random Sampling, Customer

Complaint

2. Relocation of Aircraft – Off-

Station Aircraft Support. Ref:

3.1.3., 8.11.

Zero major discrepancies allowed; PT

0/Inspection

Random Sampling

PAG Services Performance Threshold

1. Presidential Airlift Group

(PAG) support. Ref: 4.1.

Zero major discrepancies allowed; PT

1/Inspection

Random Sampling, Customer

Compliant

Performance Objective Performance Threshold (PT) Method of Surveillance

1. Directives/Technical Data. Ref:

2.3., 2.12.6.

A. All Directives including technical data adhered to

B. Maintain all current directives

Zero major discrepancies allowed; PT

2/Inspection

Random Sampling

2. Training Management. Ref:

2.4., 8.13.

Zero major discrepancies allowed; PT

2/Inspection

Random Sampling

3. Provide a comprehensive QA programs/inspections. Ref: 2.7., 2.8.

Zero major discrepancies allowed; PT

1/Inspection

Random Sampling

4. Environmental Management

Compliance OSHA/ECAMP. Ref:

2.18., 2.19., 2.20., 2.21., 8.12.

Zero major discrepancies allowed, PT

0/Inspection for HAZMAT Storage/Disposal, PT 1/Inspection for Mishap

Reporting/Corrective Actions

Random Sampling, Customer

Complaint

5. Correspondence, Records, Files, and Reports. Ref: 2.12.

Zero major discrepancies allowed; PT

1/Inspection

Random Sampling, Customer

Complaint

6. Automated Data Processing.

Ref: 2.13., 8.7.

Zero major discrepancies allowed; PT

1/Inspection

Random Sampling, Customer

Complaint

7. Foreign Object Damage (FOD) and Dropped object Prevention

Program (DOPP) Execution. Ref:

2.17.

Zero major discrepancies allowed; PT

2/Inspection

Random Sampling

8. Safety-complies with applicable safety and health requirements.

Ref: 2.18., 2.19., 2.20., 2.21.,8.12.

Zero major discrepancies allowed; PT

2/Inspection

Random Sampling

9. Emergency Services. Ref: 2.23., 3.1., 8.11.

Zero discrepancies allowed; PT 0/Inspection Random Sampling

Supply Services Performance Thresholds

Performance Objective Performance Threshold Method of Surveillance

1. Accurate SBSS processing. Ref:

6.1.2.

No more than 10% of all transactions are reverse posted within any calendar month; Zero major discrepancies, PT

1/Inspection

Random Sampling

2. Report of Survey (ROS) Program.

Ref: 6.2.1.

No more than 5 late ROS per month; Zero major discrepancies, PT 2/Inspection

Random Sampling

3. Ensure credit code “Y” turn-ins are approved. Ref: 6.2.5.

100% credit code “Y” turn-ins approved; Zero major discrepancies, PT 1/Inspection

Random Sampling

4. Shelf-life program. Ref: 6.3.1. 100% stock/issue rate; Zero major discrepancies, PT 1/Inspection

Random Sampling

5. Functional Check program. Ref:

6.3.1.

Ensure assets are checked with

100% accuracy rate; Zero major discrepancies, PT 0/Inspection

Random Sampling

6. Train and assist equipment custodians. Ref: 6.5.3.

All custodians must complete training and perform accountability of assets 100% of the time; Zero major discrepancies, PT

1/Inspection

Random Sampling, Customer Complaint

7. Perform proper warehouse functions. Ref: 6.3.8.

Account for 100% of weapons, COMSEC and NOCM assets; Zero major discrepancies, PT

1/Inspection

Random Sampling

8. Receipt for Materiel Processing.

Ref: 6.4.

Receipts processed with 98% accuracy per inspection/review

Zero major discrepancies, PT

1/Inspection

Random Sampling

9. Process shipments. Ref: 6.4. No more than 3 delinquent shipments processed quarterly;

Zero major discrepancies; PT

1/Inspection

Random Sampling; Customer Complaint

10. Notice to stock and no warehouse location. Ref: 6.4.

Process all receipts within 2 days;

Zero major discrepancies, PT

1/Inspection

Random Sampling

11. Handle classified. Ref: 6.4. 100% accuracy processing/handling rate; Zero major discrepancies; PT

0/Inspection

Random Sampling

12. Weapons management. Ref:

6.3.6.

100% accuracy processing/handling rate; Zero major discrepancies; PT

0/Inspection

Random Sampling

13. Maintain Individual Protective

Equipment, Mobility A, B, C bags.

Ref: 6.3.7.

90% storage and issue accuracy rate; Zero major discrepancies, PT

2/Inspection

Random Sampling; Customer Complaint

14. Hazardous material processing.

Ref: 6.3.10.

Assets with issue exception code 9 must have an authorization in

EESOHMIS prior to processing;

Zero major discrepancies, PT

1/Inspection

15. Reparable item processing. Ref:

6.4.

Assets processed within 1 workday

90% of the time; Zero major discrepancies, PT 1/Inspection

Random Sampling

16. Customer stock requirements.

Ref: 6.5.1.

90% of requirements will have due-in/due-out linked; Zero major discrepancies, PT 1/Inspection

Random Sampling

17. Perform inventories. Ref: 6.3. Maintain a 95% monthly inventory accuracy rate; Zero major discrepancies; PT 2/Inspection

Random Sampling

18. Document results of physical inventories. Ref: 6.2.1.

M10 must be 100% certified; Zero major discrepancies; PT

1/Inspection

Random Sampling

19. Receipt for MICAP processing.

Ref: 6.5.4.

MICAP verifications/receipts processed IAW directives 95% of the time; Zero major discrepancies, PT 1/Inspection

Random Sampling; Customer Complaint

20. MSL maintenance customer visits. Ref: 6.5.5.

Conduct and document 95% of the time; Zero major discrepancies, PT

1/Inspection

Random Sampling; Customer Complaint

21. Deployed/Transfer of accountable equipment. Ref: 6.5.6.

Assets processed within 1 day after deployment 90% of the time; Zero major discrepancies, PT

Fuels Services Performance Thresholds

1. Fuels Service Center. Ensure dispatch of fuel assets, ensure response time meet set criteria. Ref:

7.4., 7.5., 7.7.

Zero major discrepancies, PT

1/Inspection

Random Sampling, Customer Complaint

2. Laboratory Operations. Ensure laboratory operations are conducted

IAW 42 Series T.O.s, AFI 23-201, AFI 91-series, and MIL STDs. Ref:

7.7., 7.8.

Zero major discrepancies, PT

1/Inspection

Random Sampling

3. Bulk Storage Operations. Ensure operations are accomplished IAW

DoD 4140.25M, 37/42 Series T.O.s, AFI 23-201, AFI 23-204, DLA

Guidance, AFI 91-series, and checklists. Ref: 7.4., 7.5., 7.7.

Zero major discrepancies, PT

1/Inspection

Random Sampling

4. Distribution Operations. Ensure all servicing operations are conducted IAW AFI 23-201, T.O.

00-25-172, AFI 91-series, and checklists. Ref: 7.4.

Zero major discrepancies, PT

1/Inspection

Random Sampling, Customer Complaint

5. Fuels Accounting Procedures.

Ensure accounting procedures are accomplished IAW DoD 4140.25-M, DLA Guidance, AFI 23-201, and

Fuels Technical Letters. Ref: 7.4., 7.5.

Zero major discrepancies, PT

2/Inspection

6. Fuels Management Team. Ensure operations are accomplished IAW

DoD 4140.25M, applicable TOs, applicable regulations, DLA

Guidance, and checklists. Ref: 7.1, 7.3., 7.4., 7.5., 7.6., 7.7.

Zero major discrepancies, PT

2/Inspection

Random Sampling, Customer Complaint

7. Hydrants Operations. Ensure operations are accomplished IAW

DoD 4140.25M, 37/42 Series T.O.s, AFI 23-201, AFI 23-204, DLA

Guidance, AFI 91-series, and checklists. Ref: 7.4

Zero major discrepancies, PT

1/Inspection

Random Sampling

8. Maintain Quality Assurance

Program. Ref: 7.7

Zero major discrepancies, PT

1/Inspection

Random Sampling

9. Provide environmental compliance. Ref: 7.7.

Zero major discrepancies, PT

0/Inspection

Random Sampling

10. Cryogenics Operations. Ensure operations are accomplished IAW

DoD 4140.25M, 37/42 Series T.O.s, AFI 23-201, AFI 23-204, DLA

Guidance, AFI 91-series, and checklists. Ref: 7.4.

Zero major discrepancies, PT

1/Inspection

Random Sampling, Customer Complaint

11. Preventive Maintenance Team.

Ensure operations are accomplished

IAW DoD 4140.25M, applicable

T.O.s, AFI 23-201, AFI 23-204, DLA Guidance, AFI 91-series, and checklists. Ref: 7.2., 7.4.

Zero major discrepancies, PT

1/Inspection

Random Sampling

12. Maintain FOIs, checklists, records, and files. Ref: 7.4.

Zero major discrepancies, PT

2/Inspection

Government Furnished Property and Services Performance Thresholds

Air Force Assets. Ref: 8.1.

Zero major discrepancies; PT

Random Sampling, Customer Complaint