TE-2_LRS_Quality_Response_Standards.doc

DOC document 49 KB Posted

Attached to
Fuels and Supply Services Federal contract opportunity
Solicitation number
FA286018R0006
Issued by
Department of the Air Force Headquarters District Washington

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TE-2

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Text version

Technical Exhibit 2 Reference Number: FA286018R0006

The following timeliness standards apply for processing receipts

Requirement
Response Times
Standard /Category
Required Deliverables
MICAPs
30 minutes
Process Receipts
Process All
Priority designator 01-15
Process according to UMMIPS time standards
Process
Process IAW UMMIPS time standards

The following timeliness standards apply for processing and delivering issue requests

Response Priority
Response Times
Standard /Category
Required Deliverables
Supply Priority 1-2
NLT 30 minutes
Process/Delivery
Issue Request
Supply Priority 3
NLT 1 hour
Process/Delivery
Issue Request
Supply Priority 4
NLT 4 hours or NLT end of next duty day
Process/Delivery
Issue Request
Supply Priority 5
NLT 8 hours or NLT end of next duty day
Process/Delivery
Issue Request
Supply Priority 6
NLT 12 hours or NLT end of next duty day
Process/Delivery
Issue Request

The following timeliness standards apply to delivery of due-out release (DOR) material.

Response Priority
Response Times
Standard /Category
Required Deliverables
Supply Priority 2
NLT 1 hour or end of next duty day
Due-out release (DOR)
Process Request
Supply Priority 4
NLT 4 hours or end of next duty day
Due-out release (DOR)
Process Request
Supply Priority 5
NLT 8 hours or end of next duty day
Due-out release (DOR)
Process Request

The following timeliness standards apply to processing shipments.

Response Priority
Response Times
Standard /Category
Required Deliverables
MICAP Priority Designator 1-15
30 minutes
Process Receipts
Process IAW UMMIPS time standards
MICAP Priority Groups 1-15
4 hours
Process Shipment
Process IAW UMMIPS time standards

The following timelines standards apply to processing verified MICAP requests.

Response Priority
Response Times
Standard /Category
Required Deliverables
MICAP Priority
4 hours
Verified Request
Process All

The following timeliness standards apply to storing items received or turned-in.

Response Priority
Response Times
Standard /Category
Required Deliverables
Storing Items
Within 1 workday
Received or Turned-In
Store in assigned warehouse/location
Storing Items
Within 1 workday
Received or Turned-In
Assign warehouse or location to all assets destined to stock

The following timelines standards apply to Fuel Delivery.

Response Priority
Response Times
Standard /Category
Required Deliverables
Fuels Priority 1
15 minutes
Fuel Request
Requested fuel loads
Fuels Priority 2
30 minutes
Fuel Request
Requested fuel loads
Fuels Priority 3
30 minutes
Fuel Request
Requested fuel loads
Fuels Priority 4
30 minutes
Fuel Request
Requested fuel loads

LRS Quality Response Standards

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