Attachment_1-Performance_Work_Statement.pdf

PWS for Range Operations Support (ROS)

PERFORMANCE WORK STATEMENT (PWS)

FOR

RANGE OPERATIONS SUPPORT (ROS)

18 MARCH 2014

Amendments Record

Amendment Effective Date Description

Amendment 1 03182014 Q & A Responses

TABLE OF CONTENTS

1. EXECUTIVE SUMMARY

1.1. Range Operations Support (ROS) Introduction

1.2. Base Operating Support (BOS) Services

1.3. Mission Support Communications

2. PROGRAM MANAGEMENT REQUIREMENTS

2.1. Provide Program Management of Range Operations Support (ROS)

2.2. Provide Adequate Financial Information for Government Insight and Cost Management

2.3. Implement Security Management Processes

2.4. Conform with ROS General Requirements

3. PERFORMANCE REQUIREMENTS

3.1. (ER Only unless otherwise noted) Provide Base Operating Support (BOS)

4. PERFORM LOGISTICS MANAGEMENT FUNCTIONS

4.1. Perform Logistics Management Activities

5. MISSION SUPPORT COMMUNICATIONS OBJECTIVE

5.1. Provide Mission Support Communications

6. APPLICABLE PUBLICATIONS AND DOCUMENTS

7. APPENDICES

7.1. List of Acronyms and Abbreviations

7.2 Service Summary Items (SSIs)

List of Tables

Table 5-1: Communications Requirements Response and Completion Time Requirements

Table 5-2: 30 SW/45 SW Mission Support Communications Outage Response/ Completion Times

Table 5-3: 45 SW Telephone Outage Response and Completion Times

Table 5-4: Response to Trouble Tickets

1. EXECUTIVE SUMMARY

1.1. Range Operations Support (ROS) Introduction

In partnership the 30th and 45th Space Wings (30 SW and 45 SW), the Space and Missile Systems Center (SMC), Space lift Range and Network Systems Division (SMC/RN), Los Angeles Air Force Base, California, has developed ROS effort to meet the Headquarter Air Force Space Command (HQ AFSPC) vision of improving space range efficiency and effectiveness while continuing mission success and keeping the Eastern Range (ER) and Western Range (WR) operational today and in the future.

The ROS effort provides the opportunity to streamline and normalize operations, focused maintenance, and logistics activities to achieve more effective performance through improved manpower utilization.

ROS will provide a unique opportunity for Small Business to consolidate essential operations support services through small business initiatives supported by the 30th and 45th Space Wings.

The ROS contractor will be responsible and accountable for aspects of non-mission Mission Support Communications for the ER and WR, and Base Operating Support (BOS) and Logistics for the ER (primarily Antigua Air Station (AAS) and Ascension Auxiliary Air Field (AAAF).

1.2. Base Operating Support (BOS) Services

The preponderance of the ROS contract involves essential elements of BOS for the ER at Antigua Air Station (AAS) and Ascension Auxiliary Air Field (AAAF). The ROS contractor will be responsible for executing the base services requirements while also providing direct support and prioritization of the LTRS mission at AAS and AAAF.

1.2.1. Antigua Air Station (AAS)

The Antigua Air Station (AAS) is a contractor-operated tracking and instrumentation station located in the Lesser Antilles approximately 1,250 miles south of Cape Canaveral Air Force Station (CCAFS).

The AAS Mission Communications role is to provide telemetry, communications, and timing and sequencing. The ROS contractor will have seven major areas of base operating support responsibility at AAS.

1.2.1.1. The ROS contractor will be responsible for a broad range of civil engineering services, including real property management, facility engineering, and infrastructure work.

1.2.1.2. The ROS contractor will provide airfield ground support services in coordination with the Airfield Manager.

1.2.1.3. The ROS contractor will provide a variety of public health and medical services, including the implementation of a public health program and occupational health program and the provision of acute, routine, and emergency medical services by credentialed healthcare providers.

1.2.1.4. The ROS contractor will manage and provide emergency response, emergency medical response, and fire protection services for facilities, aircraft, and personnel.

1.2.1.5. The ROS contractor will provide services for installation security, surveillance and intrusion detection.

1.2.1.6. The contractor will provide an emergency management program that includes disaster avoidance, mitigation, and response, along with personnel accounting procedures.

1.2.1.7. The ROS contractor will be responsible for managing and providing lodging and housekeeping, custodial, dining, laundry, recreation, and other related support services for government tenants, contractor personnel, and visitors.

1.2.2. Ascension Auxiliary Air Field (AAAF)

The AAAF is a contractor-operated tracking and instrumentation station on a volcanic-rock island in the South Atlantic nearly 5,000 miles downrange from CCAFS. The AAAF Mission Communications role is to provide radar tracking, space surveillance tracking, telemetry, timing and sequencing, and communications. The ROS contractor will have seven major areas of base operating support responsibility at AAAF.

1.2.2.1. The ROS contractor will be responsible for a broad range of civil engineering services, including real property management, facility engineering, and infrastructure work.

1.2.2.2. In support of the AAAF Airfield Manager, the ROS contractor will provide air traffic control, air crew services, and airfield ground support services.

1.2.2.3. The ROS contractor will provide a variety of public health and medical services, including the implementation of a public health program and occupational health program and the provision of acute, routine, and emergency medical services by credentialed healthcare providers.

1.2.2.4. The ROS contractor will manage and provide emergency response, emergency medical response, and fire protection services for facilities, aircraft, and personnel.

1.2.2.5. The ROS contractor will provide law enforcement services for surveillance and intrusion detection.

1.2.2.6. The contractor will provide an emergency management program that includes disaster avoidance, mitigation, and response, along with personnel accounting procedures.

1.2.2.7. The ROS contractor will be responsible for managing and providing lodging and housekeeping, custodial, dining, laundry, recreation, and other related support services for government tenants, contractor personnel, and visitors.

1.2.3. International Workforce and Host Nation Agreements

The United States entered into a variety of Host Nation Agreements for the rights to utilize AAS and AAAF. The ROS contractor will be required to operate in accordance with these agreements and all other applicable labor agreements governing the employment and management of American or foreign nationals. In addition, the ROS contractor will be required to interface, cooperate, and collaborate with Host Nation representatives as necessary. Current agreements in force include:

1956, Bahamas Long Range Proving Ground Agreement: Establishment of Additional Sites in Ascension Island

1962, Use of Wideawake Airfield in Ascension Island by United Kingdom Military Aircraft

1977, Defense Areas and Facilities: Agreement Between the United States of America and Antigua

1985, Memorandum of Understanding Between the United States of America and the United Kingdom of Great Britain and Northern Ireland on the Use of Facilities at Ascension Island

2003, Agreement Between the Government of the United States of America and the Government of the United Kingdom of Great Britain and Northern Ireland Concerning the Use of Wideawake Airfield on Ascension Island by Civil Aircraft Not Engaged in International Air Services

2003, USAF-RAF Joint Use Plan for Wideawake Airfield, Ascension Auxiliary Airfield

2003, Memorandum of Understanding Between the United States Air Force (USAF) and the United Kingdom, Royal Air Force (RAF) for Mutual Aid in Fire Protection on Ascension Island

2006, Memorandum of Agreement between Chief of Mission and Commander USSOUTHCOM

2008-2011, Agreement Between the Antigua Barbuda Workers’ Union and Computer Sciences Raytheon

2009, Agreement Between the Government of Antigua and Barbuda and the Government of the United States of America Extending the Duration of the Agreement Between the Government of the United States of America and the Government of Antigua Regarding United States Defense Areas and Facilities in Antigua

2009, Memorandum of Understanding Between the United States Air Force (USAF) and the Antigua and Barbuda Airport Authority for Mutual Aid in Fire Protection at V.C. Bird International Airport

2010, Memorandum of Understanding Between the Department of Defense of the United States of America and the Ministry of Defence of the United Kingdom of Great Britain and Northern Ireland Regarding the Fuels Storage and Distribution System at Ascension Island

1.3. Upon specific request, the ROS contract can support private sector commercial space transportation infrastructure based on the Commercial Space Launch Cooperation Act of 2012, codified at 10 USC 2276. Such support is of the general type otherwise provided to the DoD within this Performance Work Statement. Support is not to be provided to commercial infrastructure unless specifically directed by the Contracting Officer and only when the Contracting Officer has secured full non-Federal funding from the supported commercial entity.

1.4. Mission Support Communications

The other primary area of responsibility for the ROS contract comprises aspects of Mission Support Communications at both the ER and WR. It is important to note that the ROS contractor will be responsible only for the tasks specified—not the full range of Mission Support Communications or base communications at VAFB, PAFB, and CCAFS. However, the ROS contractor will perform all Mission Support Communications for AAS and AAAF.

1.5. Eastern Range (ER)

On the Eastern Range, the ROS contractor will be responsible for providing various Mission Support Communications services at Patrick AFB, Malabar, and JDMTA, Cape Canaveral Air Force Station (CCAFS), Antigua AAS, and Ascension AAF. At all the aforementioned locations, the ROS contractor will be responsible for five areas of responsibility. First, the contractor will integrate with AFNETOPS and provide network update and software configuration, anomaly tracking and system restoration, and response to help desk inquiries. Second, the contractor will operate and maintain the Geographic - Information Management System (GIMS) and Geospatial Information System (GIS) database. Third, Amendment 1 - the contractor will operate and maintain the telephone voice (excluding Patrick) and aural warning (Giant Voice) systems. Fourth, the contractor will be responsible for aspects of COMSEC, up to and including Secret. Fifth, the ROS contractor will provide Information Assurance (IA) for the aspects of Mission Support Communications systems in the contractor’s Area of Responsibility (AOR) (specific IT systems assigned and tasks assigned in section 5.1 of this PWS), as well as physical IA management of the network. At AAAF and AAS, the contractor will provide SIPRNet services along with COMSEC accountability and management. At AAAF, the contractor will be also be responsible for maintaining the Air Traffic Control and Landing Systems (ATCALS).

1.5.1. Western Range (WR)

On the Western Range, the ROS contractor will be responsible for three primary areas of responsibility of Mission Support Communications services at Vandenberg AFB. First, the contractor will integrate with AFNETOPS and provide network update and software configuration, anomaly tracking and system restoration, and response to help desk inquiries. Second, the contractor will operate and maintain the Geospatial Information System (GIS) database. Third, the ROS contractor will provide Information Assurance (IA) for Mission Support Communications systems, as well as physical IA management of the network. In addition the contractor is responsible for switchboard operations and maintenance.

2. PROGRAM MANAGEMENT REQUIREMENTS

OBJECTIVE

2.1. Provide Program Management of Range Operations Support (ROS)

TASK

2.1.1. (This task supports both ER and WR unless otherwise noted) The contractor shall manage all contract requirements.

2.1.1.1. The contractor shall appoint a Program Director with authority to make all decisions regarding the performance of the contract. This individual shall be located at PAFB and interface with the government Program Manager.

2.1.1.2. The contractor shall submit and execute to a Program Management plan that defines the approach to the entire contract inclusive of manning structure, work control, quality control, teaming arrangements, property management, and non-contract direct costs such as fuel, passenger travel, cargo, supply, and medical.

(CDRL A001)

2.1.1.3. The contractor shall ensure that tasks subcontracted by the ROS contractor to other firms, the same level of reporting requirements and same level of government insight/oversight into approach, schedule, and technical progress and responsiveness will be applied to the work of those subcontractors as to the prime.

2.1.1.4. The contractor shall pass on the contract requirements to its subcontractors and proactively manage and control its subcontractors just as it would for tasks completed in-house.

2.1.1.5. The contractor shall maintain single points of contact on site at the ER and at the WR with authority over their respective ROS resources.

2.1.1.6. The contractor shall designate site managers at each downrange location to manage day-to-day operations, participate in long-range planning, and assist the respective Station Commander in representing the United States and the Air Force with the host nation and local communities.

2.1.1.7. The contractor shall ensure that the contract is adequately staffed (including subcontracts) and, where required, ensures that employees meet all certification, licensing, experience, and training requirements with guidance from 40 CFR 265.16.

2.1.1.8. The contractor shall ensure that a senior contract management representative is available during Range operations and during emergencies with the authority to direct contract personnel.

2.1.1.9. The contractor shall monitor employees for fraud, waste, abuse, or unauthorized use of resources.

2.1.1.10. The contactor shall provide program management, functional, and logistical support for various government program-level meetings. (CDRL A002)

2.1.1.11. The contractor shall obtain licenses and permits required for performance of any work under this contract.

TASK

2.1.2. The contractor shall provide positive management of employees executing ROS tasks.

2.1.2.1. The contractor shall ensure contractor personnel observe and comply with all mandatory publications and documents listed in Table 4-1 in Section 4 of this ROS

PWS.

2.1.2.2. The contractor shall provide all personnel with company badges that are openly displayed in accordance with the Installation Defense Plan except when safety or other considerations dictate otherwise, and issues government-provided identification badges to contractor personnel operating at government sites. (45 SW Management Plan 91-1; 30 SWI 31-101)

2.1.2.2.1. The contractor shall identify personnel who will require identification badges and provide government installation security offices with any necessary or requested information regarding the issuance of identification badges in advance of any work requirement to avoid delays in issuance of the badges.

2.1.2.3. The contractor shall take action when an employee is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

2.1.2.4. The contractor shall ensure that personnel are able to communicate in English, both spoken and written.

2.1.2.5. The contractor shall report to the government on the death of any contractor employee supporting ROS interest or activities, as required by AFI 10-206. (CDRL A003)

TASK

2.1.3. The contractor shall prepare and maintain a Cost Breakdown Structure (CBS) to graphically display contract cost that shows a clear linkage between the CLIN, CBS and PWS.

2.1.3.1. The contractor shall ensure that Level 0 of the contractor generated CBS is the contract level.

2.1.3.1.1. The contractor shall ensure CBS level 1 corresponds with level 1 of the PWS.

2.1.3.1.2. The contractor shall ensure CBS level 2 corresponds with level 2 of the PWS.

2.1.3.1.3. The contractor shall ensure CBS level 3 corresponds with level 3 of the PWS.

2.1.3.1.4. The contractor shall ensure CBS level 4 corresponds with level 4 of the PWS.

2.1.3.1.5. The contractor shall employ the CBS as the basis for contract planning associated with budgeting, cost reporting, estimating and proposals in response to contract change requests made by the government.

2.1.3.1.6. The contractor shall update the ROS CBS and CBS dictionary quarterly or otherwise requested by the contracting officer. (CDRL A004)

2.1.3.1.7. The contractor shall use a single numbering system based on the PWS.

2.1.3.1.8. The contractor shall post and notify the PMO of all CBS updates to the integrated Data Management System.

2.1.4. The contractor shall provide all data related to this contract via an integrated Data Management System.

2.1.4.1. The contractor shall implement the contractor developed government approved integrated Data Management System.

2.1.4.2. The contractor shall make the data accessible to the government 24 hours a day, 7 days a week (24/7) via a single web-based interface data management system or other contractor-recommended and government-approved method. (CDRL A005, A006)

This requirement excludes planned maintenance, planned downtime or other government approved downtime

2.1.4.3. The contractor shall ensure that the data management system implements roles-based security profiles that allow full control, restricted access, and limited access for personnel authorized access at the appropriate level based on need.

2.1.4.3.1. The contractor shall provide controlled access to the data management system (i.e., Common Access Card or equivalent).

2.1.4.4. The contractor shall ensure that the data management system conforms to Department of Defense (DoD) 8500 Series Information Assurance (IA) instructions and Air Force Instruction (AFI) 10-701 and Air Force Space Command (AFSPC) Supplement 1, paragraphs 8.1, 8.2.5.1, 8.2.6. (CDRL A007)

2.1.4.5. The contractor shall ensure that the data management system provides data in native file formats to enable manipulation for future government use.

2.1.4.5.1. The contractor shall use the data management system to store information on the following areas, at a minimum:

a. CBS

b. O&M data and procedures

c. Metrics and performance reporting

d. Work Order Management (or interface to system)

e. Quality management

f. Financial reports

g. Property and supply management

h. Training management

i. Safety management

j. Contract Data Requirements List (CDRL) reporting

k. Environmental database and reporting

l. Project status reports

m. Status of systems that are supporting launches (i.e., generators, power distribution, etc.)

n. Maintenance schedules

o. System manuals and maintenance procedures

p. Interface to the 45 SW Communications Geographic Information Management System (Comm-GIMS).

2.1.4.5.2. The contractor shall use a data management system to:

a. Prevent duplication of previously developed data

b. Ensure that the developed data meets contract requirements

c. Ensure that contract data is delivered in a timely manner

d. Ensure data integrity

e. Ensure that the delivered data is the latest revision of the data

f. Document, manage, and control personnel access

TASK

2.1.5. The contractor shall establish, document, implement, and maintain a Quality

Management System (QMS) and continually improve the system’s effectiveness meeting the intent of ISO 9001. (CDRL A008)

2.1.5.1. The contractor shall make QMS documentation and data available to the CO or

COR for review.

2.1.5.1.1. The contractor shall ensure that QMS documentation includes, but is not limited to: information on all QMS procedures, training and certification records, completed work orders, results of inspections and audits, nonconformance data, and corrective and preventive action records.

2.1.5.2. The contractor shall provide an acceptable cause and corrective action response to every government-issued non-conformance notice and Corrective Action

Request (CAR). (CDRL A009)

2.1.5.3. The contractor shall ensure that the QMS meets the intent of International

Organization for Standardization (ISO) 9001 or an equivalent standard.

2.1.5.4. The contractor shall use the QMS to ensure that ROS activities meet contract requirements.

2.1.5.5. The contractor shall team with the government to develop a self-assessment methodology that communicates the contractor’s achievement of the Service

Summary Item (SSI) Performance Objectives and associated thresholds.

2.1.5.5.1. The contractor shall identify deviations from SSI Performance Objectives, the reasons for the deviations, and recommendations for correcting or resolving the deviations.

2.1.5.5.2. The contractor shall make QMS data accessible to the Contracting Officer (CO), PM, and Contracting Officer Representative (COR).

2.1.5.5.3. The contractor shall brief the self-assessments at monthly business reviews and quarterly program reviews.

2.2. Provide Adequate Financial Information for Government Insight and Cost Management

TASK

2.2.1. The contractor shall utilize a financial accounting system for ROS cost management.

2.2.1.1. The contractor shall ensure that corrections and adjustments to cost and financial data are completed within 30 days following a government request and delivered to the COR. (CDRL A010)

2.2.1.2. The contractor shall have adequate internal controls so that all data in the transaction database will be supported by documentation and cross-referenced.

2.2.1.3. The contractor shall ensure a comprehensive audit can be accomplished.

2.2.1.4. The contractor shall ensure that there are no violations of the Federal Acquisitions Regulation (FAR) or Defense Contract Audit Agency (DCAA) financial requirements.

2.2.1.5. The contractor shall ensure that cost adjustments from prior fiscal-year tasking reflect fiscal integrity and are reported with current-month transactions. (CDRL A011)

2.2.1.5.1. The contractor shall ensure cost adjustments trace to the adjusted fiscal-year recorded balances.

2.2.1.5.2. The contractor shall prevent negative balances from appearing in the year-to-date fields for the current fiscal year.

2.2.1.5.3. The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the 45th Space Wing via a secure data collection site and is required to completely fill in all required data fields at http://www.ecmra.mil.

2.2.1.5.3.1. The contractor shall provide reporting inputs for the labor executed during the period of performance for each Government fiscal year (FY), which runs

1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the ECMRA Help Desk.

NOTE 1: Report Period: Contractors are required to input data by 31 October of each year.

NOTE 2: Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

NOTE 3: User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

http://www.ecmra.mil/

2.2.1.6. The contractor shall work with the Program Management Office (PMO) in developing Rough Order of Magnitude (ROM) estimates (within 3 working days) and definitive cost estimates (including Contract Change Proposals) required for changes in task or schedule, year-end closeout, future-year planning, and short-notice suspense regarding budget drill, historical data and analysis. (CDRL A012, CDRL A013, CDRL A014)

2.2.1.7. The contractor shall purchase Contractor Acquired Property (CAP) type items with cash received from reimbursable customers for services including medical, lodging and meals. These purchases shall be used to offset CLIN 0X05 costs. Cash received and items purchased through the use of these funds shall be reported to the government. (CDRL A015)

2.3. Implement Security Management Processes

TASK

2.3.1. The contractor shall execute security management processes and develop, implement and provide to the COR a Security Management Plan. (CDRL A016)

2.3.1.1. The contractor shall comply with the contract DD Form 254, National Industrial

Security Program Operating Manual (NISPOM), DOD 5220.22-M, AFI 31-101, 45

SWI 31-1, and 30 SWI 31-101.

2.3.1.2. The contractor shall ensure that new hire and existing contractor personnel who work in restricted areas or who have access to the installation Local Area Network

(LAN) must have a favorable National Agency Check with Inquiries (NACI) prior to starting work supporting the ROS contract.

2.3.1.3. The contractor shall grant LAN access only to contractor personnel receiving a favorable National Agency Check with Local Agency and Credit Check (NACLC).

2.3.1.4. The contractor shall comply with Department of Defense (DoD) 5200.2-R (i.e., comply with Single Scope Background Investigation [SSBI] and National Agency

Check with Local Agency Check and Credit Check [NACLC] requirements) when requesting access into restricted areas for contractor personnel.

2.3.1.5. The contractor shall submit requests for temporary waiver to these requirements to the COR for LAN access with the accomplishment of a favorable Local Agency

Check and approval by the PM. In some case a waiver may not be approved.

2.3.1.5.1. The contractor shall participate in the Wing Anti-Terrorism/Force Protection (AT/FP) Program as defined in 30 and 45 SW Plan 10-245 and AFSPCI 10-245 Supplement 1 and adheres to instructions received from the Wing Antiterrorism Officer, Station Commanders, or higher authority.

2.3.1.5.2. The contractor shall develop and implement an Antiterrorism (AT) Plan for review by the COR that complies with the AT standards defined in AFI 10-245, 45 SW AT Plan 10-245, and 30 SW AT Plan 10-245. (CDRL A017)

2.3.1.6. The contractor shall participate in the Wing Operations Security (OPSEC) Program as defined in AFI 10-701 and AFSPCI Supplement 1 and adheres to instructions received from the Wing Operations Security Officer, Station Commanders, or higher authority.

2.3.1.7. The contractor shall comply with U.S. Southern Command and U.S. Africa Command travel clearance requirements through the Aircraft and Personnel Automated Clearance System (APACS) for contract personnel traveling on official business to AAS and AAAF.

2.4. Conform with ROS General Requirements

TASK

2.4.1. Host Nation Agreements

2.4.1.1. The ROS contractor shall interface, cooperate, and collaborate with Host Nation representatives as necessary.

2.4.1.2. The ROS contractor shall operate in accordance with international agreements specified in paragraph 1.2.3 and all other applicable labor agreements governing the employment and management of American or foreign nationals.

2.4.2. PWS referenced mandatory or advisory documents

2.4.2.1. The contractor shall review government mandatory or advisory documents prior to creation of a contractor process or documentation.

2.4.2.2. Implementing Changes to Documentation

2.4.2.2.1. The contractor shall immediately implement a documentation change due to a publication revision, replacement, amendment, or supplement which results in neither a degradation of capability nor an increase in cost to the government.

2.4.2.2.2. The contractor shall provide a synopsis of the change and request direction from the CO prior to implementing any documentation change that may result in an increase in cost or degradation of capability.

2.4.3. The contractor shall check the Historical American Engineering Record (HAER) to verify whether any facility meets the criteria for a historical building, and accomplish the Historical

American Building Survey (HABS) to ensure that federal and state historical documentation requirements are met prior to demolishing any antennas or structures and/or removing any components therein.

2.4.4. The contractor shall conduct Range tours with briefings and provide technical orientation and familiarization briefings when requested by the government.

2.4.4.1. Amendment 1 - The contractor shall include a short briefing on any radiation hazards or other items that pose a threat to human safety when applicable.

2.4.4.2. The contractor shall participate in all higher headquarter directed, Wing and installation exercises and inspections (e.g., shelter in place, fire drills, emergency response, active shooter, Range Operational Readiness Inspections (ORIs), Unit Compliance Inspections (UCIs), Guardian Challenge Exercises) unless exempted by the government.

2.4.4.3. The contractor shall utilize Logistics Compliance Assessment Program (LCAP) checklist in preparation for higher-headquarters evaluations and inspections IAW

AFI 20-111 chapter 3.

2.4.4.4. The contractor shall notify the COR at each site immediately of any inspection visit by the agent(s) of any regulatory agency.

2.4.4.4.1. The contractor shall submit a written report to the PMO by close of business of the working day following completion of an inspection or visit; including the names, identification numbers, and agency of inspectors or visitors and the reason for the visit in the report.

2.4.4.4.2. The contractor shall submit to the PMO a copy of all inspection reports accompanied by (if possible) a statement signed by the regulatory inspector validating the reports’ authenticity.

TASK

2.4.5. (This task supports both ER and WR unless otherwise noted) The contractor shall adjust hours of operation based upon government operational priorities.

2.4.5.1. The contractor shall support government scheduled activities outside of routine working hours due to mission requirements, launch windows, and hazards associated with range operations.

2.4.5.1.1. The contractor shall also provide emergency support in regard to installation closures, when an unforeseen closure of the Cape Canaveral Air Force

Station (CCAFS), Patrick Air Force Base (PAFB), Florida Annexes, AAS, AAAF, and/or Vandenberg Air Force base (VAFB) on a regularly scheduled day of work

2.4.5.1.2. The contractor is expected to reschedule routine work impacted by 45 SW mission or installation emergencies; the contractor will be expected to perform only emergency services. No additional payments will be due to the contractor for unscheduled closures.

2.4.5.1.3. The contractor shall respond with the correct mix of functional competencies to support unscheduled emergency or urgent requirements.

2.4.5.2. Hours of Operation

2.4.5.3. The contractor shall provide support during Range routine hours for performance of routine business operations: 0730 to 1630 local time, Monday through Friday, excluding legal public holidays.

2.4.5.3.1. Legal U.S. Public Holidays

2.4.5.3.1.1. The contractor shall ensure that routine work is not scheduled on holidays (or on observed dates for holidays) except as otherwise specified or required for

PWS performance, as provided for in Bargaining Unit agreements, or per another employee agreement.

2.4.5.3.1.2. The contractor shall accomplish work on the normal workday following or preceding a U.S. Public Holiday as published by the Office of Personnel

Management, when a service is required fewer than three times per week and the schedule for that work falls on a holiday.

2.4.5.3.2. Local National Holidays – Antigua

2.4.5.3.2.1. The contractor shall ensure routine work is not scheduled for local national personnel or for local businesses at Antigua on a holiday (or on an observed date for the holiday) except as otherwise specified or required for PWS performance or as provided for in Bargaining Unit agreements or another employee agreement.

2.4.5.3.3. Local National Holidays – Ascension Island

2.4.5.3.3.1. The contractor shall ensure routine work is not scheduled for local national personnel or local businesses at Ascension Island on a holiday (or on an observed date for the holiday) except as otherwise specified or required for

PWS performance or as provided for in any applicable employee agreement.

2.4.5.3.3.2. The contractor shall observe all work-area closures as directed for mission launches and/or hazardous operations at no additional cost to the government.

2.4.5.3.4. The contractor shall schedule activities around all scheduled closures.

TASK

2.4.6. (This task supports both ER and WR unless otherwise noted) The contractor shall maintain and execute a site-specific Local Restoration Plan (LRP) and Contingency

Operations Plan (COP) for both Operational Wings and Geographically Separated Units

(GSUs). (CDRL A018)

2.4.6.1. The contractor shall integrate the government contingency plans for mobilization and disaster preparedness operations that may affect the contractor’s operations.

2.4.6.2. Contingency events include:

a. A sudden buildup of military forces that increases contract requirements

b. Increased host nation support due to expanded military and flight operations at AAAF

c. A natural disaster that influences the contractor’s ability to perform (including major hurricane preparation and recovery)

d. A work stoppage or disruption that influences the contractor’s ability to perform

e. A closure of a work area due to a launch resulting in the Extended Restricted Area

(ERA) being in effect

f. Special circumstances identified by the CO.

2.4.6.3. Critical lists and plans associated with the LRP and COP include, but are not limited to, the:

a. Priority Restoration List

b. Critical Circuit Restoration Plan

c. Natural Disaster Restoration List IAW 30 SW and 45 SW Management Plans (e.g., in the event of hurricanes, earthquakes, or fires).

2.4.6.4. Amendment 1 - (WR Only) The contractor NCC shall respond to all emergency notifications provided by the Western Range Network Segment Center (WRNSC) 24/7 when directed by 30 SW Command Post or 2nd Range Operations Squadron (2 ROPS) for any Operations Directive (OD) 09900 test or real-world event. (AFI 10-2501, AFMAN 32-1007, R&EM Flight Operations, and AFI 10-245).

2.4.6.5. The contractor shall follow the LRP and COP at the start of the contract.

2.4.6.5.1. The contractor shall identify and coordinates with government mission-essential positions.

2.4.6.5.2. The contractor shall provide response information per the instruction of the Base Recall Plan to the command post, station commander or other designated government official in the event of a recall.

2.4.6.5.2.1. The contractor shall include an accurate list of personnel of other organizations and contractors (as provided by the respective organizations) in the contact lists for non–launch head sites.

2.4.6.5.3. The contractor shall review and maintain all applicable site disaster and emergency response and shelter management plans and associated checklists.

2.4.6.5.4. The contractor shall maintain current critical lists and plans associated with the LRP and COP.

2.4.6.5.5. The contractor shall execute the LRPs and COPs for both Operational Wings and GSUs throughout the life of the contract and as mission changes dictate.

2.4.6.5.6. (ER Only) The contractor shall support operations, exercises, inspections, disaster preparedness, and hurricane planning including AAS and AAAF.

2.4.6.5.7. (ER Only) The contractor shall notify the CES COR and Station Commander within 30 minutes of the occurrence of any serious problem that could have an impact on a critical operation and/or facility including AAS and AAAF.

2.4.6.5.8. The contractor shall participate in on-line and local readiness and emergency-management training programs IAW 45 SWI 10-2501.

2.4.6.5.9. The contractor shall participate in government-run shelter-in-place, Unit Control Center (UCC), AT/FP, recall, and personnel accountability exercises IAW 45 SWI 10-2501, Chapters 2 and 6 and Appendix 5.

2.4.6.5.10. The contractor shall develop and maintain local emergency-management checklists tailored IAW 45 SWI 10-2501, Chapter 2, and coordinate checklists for review by the COR.

2.4.6.5.11. The contractor shall provide and maintain shelter-in-place kits that are up to date and operational IAW 45 SWI 10-2501, Appendix 5.

2.4.6.5.12. The contractor shall provide data calls to support the identification of Critical Infrastructure Facilities IAW the AFSPC/A3 Critical Infrastructure Program.

2.4.6.5.13. The contractor shall create and maintain an Emergency Management Operating Instruction (30 SWI 32-4002-A as applicable for WR), and coordinated through the COR. (CDRL A018)

2.4.6.5.14. The contractor shall ensure personnel assigned to a Disaster Response Force (DRF) position or a specialized team (such as, search and rescue, security force augmentee) complete the government provided computer-based training courses prior to attending the government-led training courses on UCC and Air Force Emergency Response Operations (AERO) C2.

2.4.6.5.15. (ER Only) The contractor shall create and maintain shelter-in-place checklists based on PAFB Installation Emergency Management Plan (IEMP – 45 SW Management Plan 10-2) and PAFB Shelter-In-Place Guide for all personnel at AAS and AAAF.

2.4.6.5.15.1. The contractor shall participate in applicable training adhering to shelter-in-place checklist when associated exercises are conducted.

2.4.6.5.16. The contractor shall designate personnel and assign positions to support DRF requirements as defined in 45 SWI 10-2501 and provide a listing of DRF assignments to the Detachment CC and COR.

2.4.6.5.16.1. The contractor shall support and participate in the Detachment’s UCCs during emergency contingencies IAW 45 SWI 10-2501 and at the direction of the Detachment CC.

2.4.6.5.17. The contractor shall ensure personnel assigned to DRF positions are recallable under the 45 SWI 10-202 recall program.

TASK

2.4.7. The contractor shall conduct phase-in activities for contractor startup.

2.4.7.1. The contractor shall execute and manage the government-approved phase-in plan within schedule and cost. This plan shall include key milestones for assuming 100% responsibility for all PWS requirements over the transition period. In doing so, the plan shall address hiring, training, obtaining clearances, LAN access and any other personnel actions required to assume full operational responsibility. In addition, the plan shall address interfacing with the incumbent contractor and transfer of government property. (CDRL E001)

2.4.7.2. The contractor is responsible for performance of all required office and personnel moves and submittal of requests for facility and communications improvements.

2.4.7.3. The contractor shall validate and program or cancel outstanding work orders during phase-in that are currently awaiting programming within 12 months of contract start.

2.4.7.4. The contractor shall submit a plan for implementation of the integrated Data

Management System to the government within 60 days of contract start. (CDRL

E002)

2.4.7.5. The contractor shall ensure all legacy data files as noted in the integrated Data

Management System description are transferred and made available to the government.

2.4.7.5.1. The contractor shall implement an interim plan for all ROS managed data, including legacy data.

2.4.7.6. The government will make available facilities that are on the government provided facilities list. The government may assign facilities that differ from those initially provided during phase-in. (45 SWI 32-1001)

2.4.7.7. The contractor shall conduct initial food-handler physical examinations sufficient to ensure absence of communicable disease.

2.4.7.8. The contractor shall conduct an inventory of all facilities and provides a Space Utilization Report within 90 days of contract start. (CDRL E003)

2.4.7.8.1. The contractor shall coordinate with the government PMO to identify appropriate space allocation to support the contractor’s concept of execution.

2.4.7.9. The contractor shall accept the transfer of Government Property IAW FAR 52.245-

1, DFAR 252.211-7007, AFI 23-101, AFMAN 23-122 and AFI 33-112 para 11&13, which are a part of this contract.

2.4.7.9.1. The contractor shall validate the transfer of property inventories with the incumbent contractors and the Government Property Administrator.

2.4.7.9.2. The contractor shall submit a GP Management Plan to the Government

Property Administrator (GPA) for review within 90 days of award to determine adequacy. (CDRL E004)

2.4.7.9.3. The contractor shall (during Phase in and Phase out) document items considered to be incidental to the place of performance including, for example, furniture, desks, chairs, office equipment, etc. Incidental Property shall be inventoried within 90 days of contract start and upon contract termination.

2.4.7.9.4. The contractor shall perform an Air Force Equipment Management System (AFEMS) equipment accounting and reconciliation of inventory jointly with the Eastern Range Technical Services (ERTS), Western Range Operations, Communications, and Information (WROCI), and Spacelift Range System (SLRS) contractors, in coordination with the 30/45 SW/LRS, during the ROS transition period to transfer equipment accountability for ROS equipment.

2.4.7.9.5. The contractor shall identify and assign appropriate National Stock Numbers and/or Local Stock Numbers on all parts and equipment at the ER and WR prior to the first annual inventory for those assets not currently identified on the Air Force Equipment Management System (AFEMS).

NOTE: This inventory will be monitored by government personnel with the purpose of verifying assets to be accepted and transferred.

2.4.7.9.6. The contractor shall appoint a Customer Authorization/Customer Receipt Listing (CA/CRL) custodian and ensures that the custodian is trained and available to take equipment accountability during the transition period.

2.4.7.9.7. The contractor shall verify that all new authorizations that are loaded in AFEMS are entered into the appropriate government custodian account within the 90-day transition period.

2.4.7.10. The contractor shall ensure that the QMS is in place and operational no later than

(NLT) 90 calendar days after contract award. The QMS shall meet the intent of ISO

9001. (CDRL E005)

2.4.7.11. The contractor shall be prepared to start full contract operations at the completion of the phase-in period.

2.4.7.12. The contractor shall charge material costs during phase-in to CLIN 0700.

TASK

2.4.8. The contractor shall perform phase-out activities.

2.4.8.1. The contractor shall develop and implement a phase-out transition plan. This plan shall include key milestones for transferring responsibilities to the successor contractor over the transition period. In doing so, the plan shall address interfacing with the successor contractor, transfer of property, personnel, software licenses, and data. (CDRL F001)

2.4.8.2. At the end of the ROS, the government will monitor transfer of GP from the contractor to the contractor’s successor.

2.4.8.3. The contractor shall ensure that ongoing operations are coordinated with management and with Mission Support Communications personnel of the successor contractor to ensure that mission requirements are met without interruption.

2.4.8.4. The contractor shall make available to the government copies of all written and electronic Operating Instructions (OIs), Maintenance Instructions, documentation, vendor points of contact, hardware and software utilities/ applications, and any other procedures developed in the performance of this contract.

2.4.8.5. The contractor shall make available to the government electronic copies of all historic data including, but not limited to, test data, reports, procedures, and schematics, drawings, diagrams and data deliverables developed and documented in the performance of this contract.

2.4.8.6. The contractor shall make non-proprietary programmatic data available to the government.

2.4.8.7. The contractor shall conduct an inventory IAW FAR 52.245, AFI 23-101, AFMAN

23-122 and AFI 33-112 para 11&13 where applicable.

2.4.8.8. The contractor shall charge material costs during phase-out to CLIN 9000.

3. PERFORMANCE REQUIREMENTS

3.1. (ER Only unless otherwise noted) Provide Base Operating Support

(BOS)

TASK

3.1.1. (This task supports both AAS and AAAF unless otherwise noted )The contractor shall provide all management, administration, quality control, supervision, labor, equipment, materials, and supplies, except those designated as GP, that are necessary to perform all tasks related to all BOS or as requested by the CO.

NOTE: Applicable compliance Technical Orders (TO) can be accessed using the web-based Enhanced Technical Information Management System (ETIMS) The COR will supply access location.

3.1.1.1. The contractor shall provide fire, emergency medical, and rescue services at AAS and AAAF IAW AFI 32-2001.

3.1.1.1.1. The contractor shall provide a fire department staffed with firefighters certified

IAW AFI 32-2001, DoD 6055.06-M, DoD Fire and Emergency Services

Certification Program

3.1.1.1.2. The contractor shall comply with exceptions to AFI 32-2001 incorporated in the PWS task.

3.1.1.1.3. The contractor shall comply with the Installation Commanders who have the authority to reduce levels of aircraft rescue and firefighting capabilities during periods when the flight control tower is not operational due to non-flying, and when there are no aircraft ground servicing or maintenance actions to complete.

3.1.1.1.4. The contractor shall keep staffing levels at or above the level required to meet regulatory requirements for structural firefighting and hazardous material incidents.

3.1.1.1.5. The contractor shall ensure that sufficient staffing is on hand to respond with the minimum required aircraft rescue and firefighting (ARFF) vehicles to initiate fire suppression actions and provide firefighting agent and water resupply (AFI 32- 2001).

3.1.1.1.6. The contractor shall designate an Ascension Island and Antigua Station Manager (Fire Chief) who is responsible to the AAAF and AAS (as required) Commanders respectively (also holds title of Base Fire Marshal) for the execution of the installation’s fire protection program.

3.1.1.1.6.1. The contractor will coordinate with the Base Commander (Fire Marshal) who provides the Station Manager (Fire Chief) with the necessary logistics and management support to ensure the highest possible priority and funding of fire protection and prevention initiatives to accomplish mission support IAW AFI 32-2001, Chap. 1.

3.1.1.1.7. The contractor shall provide a certified and qualified Fire Chief to be directly responsible to the AAAF and AAS Commander for determining the resources required for the installation’s overall fire protection program.

3.1.1.1.8. The contractor shall establish and implement an effective fire protection and prevention program that includes; mutual aid, initial emergency medical care, confined space rescue, and emergency response programs.

3.1.1.1.8.1. The contractor Fire Chiefs shall submit an electronic monthly status report to the COR NLT the 1st day of each month. The report format is available from the MAJCOM FES office. (CDRL B001)

3.1.1.2. The contractor shall provide emergency response, emergency medical response, and fire protection services for facilities, aircraft (AAAF only), and people on station at AAS and AAAF.

3.1.1.3. (Only AAAF) The contractor shall ensure that aircraft fire-fighting, rescue, and support vehicles are capable of responding to any incident on the runways or overruns within one minute after pre-positioning for a pre-announced emergency.

3.1.1.4. (Only AAAF) The contractor shall ensure that the remaining primary aircraft fire-fighting and rescue vehicles arrive at the incident (for both announced and unannounced emergencies) at intervals not exceeding 30 seconds from the time of the announcement of the incident.

3.1.1.5. (Only AAAF) The contractor shall ensure, for unannounced emergencies, that at least one primary aircraft fire-fighting vehicle reaches the end of the farthest runway within three minutes from the time of dispatch from the airfield fire station.

3.1.1.6. (Only AAAF) The contractor shall conduct hands-on egress training for all transient aircraft as often as necessary to maintain proficiency, but not less than twice each year.

3.1.1.7. (Only AAAF) The contractor shall complete aircraft live fire training as often as necessary, but not less than twice each year:

a. Engine fires (inboard, outboard, high tail, or running fuel).

b. Exterior (pool fires involving fuselage, right or left wing).

c. Interior (flight deck, cargo, or passenger compartments).

d. Miscellaneous fires (wheel well, battery compartment, or auxiliary power unit).

e. Aircraft egress and escape system familiarity (AFI 21-112, Aircraft Egress and Escape Systems).

3.1.1.8. The contractor shall ensure that all fire extinguishers in facilities and on the flight line are maintained in a serviceable condition.

3.1.1.8.1. The contractor shall ensure that facility managers conduct monthly inspections of all facility fire extinguishers.

3.1.1.8.2. The contractor shall ensure that the Base Fire Department completes monthly inspections of all halon and dry-chemical extinguishers.

3.1.1.8.3. The contractor shall ensure that the Base Fire Department completes annual inspections of all fire extinguishers.

3.1.1.8.3.1. The contractor shall replace any facility fire extinguishers that are not serviceable.

Task

3.1.2. (This task supports both AAS and AAAF unless otherwise noted)…