ECMM PWS 7-10-24 Draft.pdf

CONTROLLED UNCLASSIFIED INFORMATION/ (CUI)

AIR FORCE EXPEDITIONARY/

CONTINGENCY MEDICAL

MATERIAL (ECMM) SERVICES

PERFORMANCE-BASED WORK STATEMENT

USAF, the Air Force Reserve Command (AFRC), the Air National Guard

(ANG), the U.S. Army, and the JANUS Project

FAXXX-XX-X-00XX

10 July 2024

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Table of Contents

Section Number Page

1. DESCRIPTION OF SERVICES………………………………………………….……….…5

1.1 Introduction……………………………………………………………………………..…….5

1.2 Background………………………………………………………………………………..….5

1.3 Scope………………………………………………………………………………………

1.4 Period of Performance……….………………………………………………….………

2. SPECIFIC TASKS……………………………………………..…………………….……….7

2.1 The United States Air Force

2.1.1 ECMM Services for In-Garrison (staffed) Sites……………………………………….……7

2.1.2 ECMM Services for Consolidated Storage and Deployment Centers and Industrial

Operations (PoSA, Charleston, & Travis)

2.1.3 ECMM Services for Unstaffed (Travel) Sites……………………………………………..17

2.1.4 Major Command Support

2.2 PROJECT JANUS

2.3 Air National Guard (ANG)

2.4 The United States Army

3. SERVICES SUMMARY…………………………………………………………………….41

4. GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES………………….52

4.1 Accountability

4.2. Property and Information

4.3 Facilities

4.4 Applicable Documents

5. CONTRACTOR FURNISHED PROPERTY AND SERVICES…

5.1 Materials

5.2. Equipment

6. GENERAL INFORMATION…………………………………………

6.1 Quality Control (QC)

6.2 Quality Assurance (QA)

6.3 Personnel

6.3.1 Staffing

6.3.2 Key Personnel

6.3.3 Hiring Status Report (HSR) and Personnel Roster

6.3.4 Personnel Licensure

6.4 Contractor Identification and Access in the Government Workplace

6.5 Trusted Associated Sponsorship System (TASS)

6.6 Information Systems Security

6.7 Operations Security

6.8 Physical Security

6.9 Special Facility and Security Clearance Requirements

6.10 Key Control

6.11 Combinations and Codes

6.12 Conservation of Utilities

6.13 Privacy Act

6.14 Records

6.15 Environmental Controls

6.16 Safety

6.17 Immunizations

6.18 Training

6.19 Place of Performance

6.20 Hours of Operation

6.21 Recognized Holidays

6.22 Transition-In

6.23 Transition-Out

6.24 Kick-off Meeting and Periodic Progress Meetings

6.25 Contractor Manpower Data Reporting………………………………..……………...……..68

6.26 Status of Forces Agreement (SOFA)

6.27 Contractor Travel

6.28 Unplanned Travel

6.29 Contract Officer Representative (COR)

6.30 Equal Employment Opportunity

7. DELIVERABLES…………………………………………………..……..………………...72

7.1 Requirements

7.1.1 CDRLS…………………………………………………………………….………….……72

7.1.2 Air Force Deliverables Schedule

7.1.3 Project JANUS Deliverables Schedule

7.1.4 ANGRC Deliverables Schedule

7.1.5 US Army Deliverables Schedule

8. APPENDICES…………………………………………………………….………………….80

Appendix A - Definitions, Acronyms, And Abbreviations………………………………………81 Appendix B - Applicable Publications and Instructions…………………………………………88 Appendix C - Performance Objectives ………………….………………………………………91 Appendix D - AF and Army Site Lists …………………………………………………...……..98 Appendix E - Air Force Baseline Staffing Levels at In-Garrison Sites....………….…………..103 Appendix F1 – ANG Labor Category Duties…..……………………………………….….…..104 Appendix F2 – Medical Group Locations & Host Support……...……………………………..118 Appendix F3 – HRF / CERFP Locations....………………………………………………….…121 Appendix G - Labor Category Descriptions……………………………...…………………….122 Appendix H - Mission Essential Designation Letter…………………………………………...140 Appendix I - Mission Essential Services Plan……………………………………………… Appendix J - Government Furnished Property List………………………………………...…..145 Appendix K - Next Gen ECMM Air Force Workload Baseline…………………..………..….146 Appendix L - ECMM Sample Trip Report…………………………………………….……….147 Appendix M - JANUS Planned And Unplanned Travel Sites…………………………...….….150 Appendix N - ANG GMU Standardized Equipment……………………………….…….…….151 Appendix O - AF ECMM Baseline Workload 2024…………………………….……….…….152 Appendix P – Addendum to Far 52.212-1…………………………………………….………..153 Appendix Q - Equipment Maintenance Items List……………………………………………..154 Appendix R(a) - APS-1 POSA Assemblages and Lines……………………………………….159

Appendix R(b) – APS Goose Creek Assemblages and Lines…………………………...……..159 Appendix R(c) - UDP POSA Assemblages and Lines……………………………...………….159 Appendix R(d) - APS-3 Ship Schedule…………………………………………...……………159 Appendix S - CDRLS and DIDS……………...……………………………….………...……..160

1. DESCRIPTION OF SERVICES

1.1 Introduction

1.1.1 This is a non-personal services contract. The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. The contractor shall manage its employees and guard against any actions that are of the nature of personal services or give the perception of personal services. The contractor shall notify the Contracting Officer (CO) immediately if they perceive any actions constitute personal services.

These services shall not be used to perform any Inherently Governmental Functions.

1.1.2 ECMM, for the purpose of this document, consists of the following: full-scale logistical, deployment, sustainment, reconstitution, production, and life-cycle management services of Air Force (AF) War Reserve Materiel (WRM), Army Prepositioned Stocks (APS) and Army Unit Deployment Packages (UDP), routine inventory management services for AF Installation Medical All Hazard Response (IMAHR), formerly known as Home Station Medical Response (HSMR), Army APS and Army UDP assets, and as-needed support of customer-owned contingency assets in support of a variety of routine real-world and exercise mission requirements. The same level of support is required to support unpredictable mission requirements as directed and pertaining to contingency operations and disaster response to include, but not limited to military action, humanitarian relief, pandemic/health crisis response, or other unforeseen circumstances where the use of ECMM is deemed appropriate by the government.

1.1.3 Contractor services shall be performed at Department of Defense (DoD) locations outlined in Exhibit E.

1.1.4 Reserve/Guard Component Installations and other designated sites within the Theater of Operations. The services provided on this contract support the United States Air Force (USAF), Air Force Reserve Command (AFRC), Air National Guard (ANG), United States Army (USA), and the JANUS Project (not an acronym). The ECMM program is designed to provide medical logistics and biomedical equipment repair personnel for routine staffing at designated locations while additionally providing adequate on-site support to meet mission requirements through a regional or travel-based model of support for locations determined to not require full-time staffing.

1.2 Background

1.2.1 The initial ECMM contract was maintained by the Army Medical Command. In October of 2015, The Air Force Installation Contracting Agency established a Medical Enterprise Support Plan to provide contracting support to the Air Force medical Service in 2018 and began the primary contracting agency for Air Force Medical Portfolio, Category 10. ECMM was developed as a requirement to support Air Force Medical Services (AFMS). The requirements for ECMM include in-garrison maintenance of War Reserve Materiel (WRM) at various Consolidated Storage and Deployment Centers (CSDCs) both in-garrison and travel maintenance and logistical support throughout the continental United States. In addition, ECMM has provided Subject Matter Expertise (SME) to staffed sites in support of performing annual inventories, equipment, production, sustainment, deployment, reconstitution, and maintenance operations for WRM, Force Health Protection (FHP), Home Station Medical Response (HSMR), Army APS and Army

UDP.

1.3 Scope

1.3.1 The contractor shall provide qualified personnel, services, and expertise to provide analytical and management support, medical logistics support, and general warehousing services to assemble, manage, support, maintain, repair, calibrate, deploy, reconstitute, and sustain ECMM assemblages (including all components) in pre-determined and standardized configurations. An assemblage is an authorized (and approved) allowance listing of equipment and supplies (medical and non-medical) which are necessary to equip, operate, maintain, and provide health service support activities across a full range of military and humanitarian operations. The contractor will provide services to staffed and unstaffed USAF, AFRC, ANG, United States Army Medical Materiel Agency (USAMMA), and JANUS installations within the continental United States (CONUS). This includes the capability to quickly support a surge in workload for contingency, humanitarian, and exercise operations.

1.3.2 All work shall be performed in accordance with the most current versions of Air Force Instruction (AFI) 41-201, AFI 41-209, AF Manual 41-216, Technical Order (T.O.) 13C7-34-2-1, and any corresponding Air Force Medical Agency/Command (AFMED) or Army supplemental ECMM guidance as provided by the CO/COR. The contractor shall maintain current versions of all applicable directives and ensure compliance with the same.

1.3.3 ECMM capabilities as reflected in Appendix N are static representation of AFMS WRM assets and where they are postured as of date printed. The Medical Manpower, Equipment Force Packaging Responsible Agencies (MRAs), in collaboration with AF Medical Logistics and Readiness Divisions, determine strategic positioning of capabilities to meet COCOM Operations Plan requirements worldwide. World-wide positioning of WRM assemblages can change based upon mission requirements. Additionally, assemblage updates/modernizations driving significant allowance standard changes frequently occur, driving additional workload related to the development of transition plans, capability updates, and/or Unit Type Code (UTC) nomenclature changes at the affected sites. These decisions shall be made in concert with contract leadership to best utilize manpower to manage assemblages accordingly at execution of the coordinated transition plan.

1.4 Period of Performance

1.4.1 The Ordering Period for this contract shall be for one (1) year base year with four (1) year option years and one 6-month extension option that may be exercised in accordance with (IAW) Federal Acquisition Regulation (FAR) 52.217-8. The Period of Performance reads as follows:

Transition Period: TBD Base Period: 01 August 2025 – 31 July 2026 Option Period I: 01 August 2026 – 31 July 2027 Option Period II: 01 August 2027 – 31 July 2028

Option Period III: 01 August 2028 – 31 July 2029 Option Period IV: 01 August 2029 – 31 July 2030 6-month Extension Option: 01 August 2030 – 28 February 2031

2. SPECIFIC TASKS

The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and non-personal services necessary to perform ECMM services as defined in this Performance Work Statement (PWS), apart from items specified as Government Furnished Property (GFP)/Government Furnished Equipment (GFE) in Section 4 of this PWS. The contractor shall, without exception, perform to the standards set forth in this contract, in all areas identified below, furnishing the services required by the Government at all times. The contractor shall prioritize, manage, and execute multiple planned and unplanned requirements with varying degrees of complexity at sites across the continental United States (CONUS), ensuring timely and thorough completion at all times throughout the life of this Indefinite Delivery Indefinite Quantity (IDIQ) contract.

The contractor shall provide In-Garrison ECMM services for AF CSDC (Port San Antonio, Charleston, & Travis AFB) and staffed AF sites, routine planned travel to provide ECMM services for unstaffed AF CONUS sites, as well as unplanned travel and/or surge efforts to meet unforeseen or acute AF mission requirements. Additionally, the contractor shall provide ECMM services for the JANUS program, ECMM services for the ANG, and ECMM services for the Army. The contractor shall submit documentation IAW and transition in/out task, CDRL A012 and CDRL A013 and associated DIDs.

2.1 The United States Air Force

2.1.1 ECMM Services for In-Garrison (staffed) Sites

A site is considered “Staffed” when it is the primary duty location of an ECMM contract employee, whether that staffing decision is part of the baseline staffing requirements outlined by the government or a staffing model decision made by the contractor. The contractor shall understand the fluidity of the ECMM program and plan to accommodate changes to their staffing requirements in the event of required realignment and/or shifts in pre-positioned ECMM assemblages to meet strategic objectives and the needs of the AF; any shift in requirement outside of routine program growth or realignment efforts will be coordinated with contractor prior to implementation with timelines being negotiated with the CO, COR, and contract PM as appropriate and on a case-by-case basis.

2.1.1.1 General Responsibilities

2.1.1.1.1 The contractor shall develop, maintain, and execute all ECMM related programs in accordance with most recent published AF, DoD, Federal, State, and local guidance, including but not limited to the following programs and all related activities: Inventory Management, Quality Control/Self-Inspection, Dated Item Management, Excess Materiel Management, Disposal and Destruction, Controlled Medical Item Management, Hazardous Waste

Management, Biomedical Equipment Management to include scheduled and unscheduled maintenance of both assigned medical and non-medical equipment items, Information Management/Information Technology (IM/IT) Management, Radio/Communication Management, and Shelf-life Extension Program (SLEP).

2.1.1.1.2 The contractor is responsible for maintaining and securing readiness of ECMM assemblages for operational use (real-world/exercise requirements) which includes packing, crating (including procurement of required materials), shipping/cargo movement, inventorying, receiving supplies and equipment, biomedical equipment maintenance, HAZMAT management, along with removal and replacement of unserviceable supply and equipment, palletization, cargo marshalling, reconstitution efforts, and modernization operations as mission requires.

2.1.1.2 Medical Logistics Support

2.1.1.2.1 The Contractor will assist the local Medical Logistics Flight Commander (MLFC), Chief, or representative in the development of a plan to execute all WRM inventories in accordance with medical materiel management best practices and as outlined by current AF guidelines. Contractors at staffed locations shall conduct all inventories, ensuring actions are completed within prescribed timelines. The contractor will provide the MLFC or Chief with all required inventory documentation.

2.1.1.2.2 The contractor shall be responsible for maintaining and securing readiness of ECMM assemblages for operational use (real-world/exercise requirements) in a manner that avoids on-hand expired supplies and overdue equipment maintenance. This includes but is not limited to packing, crating (including procurement of required materials), shipping/cargo movement, inventorying, receiving supplies and equipment, biomedical equipment maintenance, and HAZMAT management. ECMM assemblages shall be assembled in collaboration with local/site leadership as follows:

a. Assembling all materiel as stated on the bill of materials for the specific assemblage.

b. Ordering and managing all packaging materials in advance of the completion of the assemblage based on the projected assembly date. Then assemble the packaging materials to include crates and large commercially acquired containers.

c. Internal components of the assemblage will be managed on the Medical Material Information Systems (MMIS) so that all lots, shelf life, and contents are known should any type of recall or expiration occur.

d. Recalled or expired items shall be removed from storage, the materiel replaced, and the MMIS updated to show the replaced materiel.

2.1.1.2.3 The contractor shall perform an annual inventory of all on-site MC-CBRNIMAHR (formally formerly known as HSMR) assets alongside the appropriate HSMR IMAHR Team Chief (alternatively known as an MCRP Team Chief). The inventory shall include validation of balance records. Segregation of outdated and excess items shall be completed if requested by the corresponding HSMR IMAHR/MCRP Team Chief and approved by the MLFC. Final adjustments of balance records via inventory gains/losses or issue transactions shall also be performed for any actions taken. The contractor is not responsible for any maintenance of HSMR IMAHR equipment.

2.1.1.2.4 The contractor shall incorporate changes or updates into existing ECMM assemblages with appropriate government approval/guidance. The timeline for completion of assemblage modernization efforts will be coordinated, in writing, between the MLFC, PM, and COR, to account for any variables and to ensure timely execution.

2.1.1.2.5 The contractor shall assist the local MLFC or Chief in developing local strategies on how dated items will be managed, how equipment items will be inspected and maintained and how MMIS records will be updated.

2.1.1.2.6 The contractor shall create and maintain WRM and IMAHR continuity folders to include information such as Centrally Managed Equipment due-ins, SLEP, and completion of monthly management reports on equipment assets.

2.1.1.2.7 The contractor will provide Subject Matter Expertise (SME) on the following: pallet build-up, HAZMAT shipping, and cargo marshalling. Performing these actions as needed in support of Expeditionary/Contingency Operations, Humanitarian Relief Operations (HUMRO), Defense Security Cooperation Agency (DSCA) Operations, military exercise taskings, or any other deployment mission requirement, as directed.

2.1.1.2.8 The contractor shall provide WRM and HSMR IMAHR management training to on-site Active Duty (AD) and/or government civilian personnel as required by the government.

Special care shall be taken to ensure Active Duty AD military members assigned to WRM or HSMR IMAHR/MCRP Team Chiefs are trained on all aspects of their respective programs and provided ample opportunity to be involved across all levels of effort in support of their respective missions. The contractor will assist in the MLFC or representative in the establishment of a training plan, in accordance with current guidance, for newly assigned Active DutyAD members to the WRM section, providing training status updates as required by the MLFC.

2.1.1.2.9 The contractor shall provide dated item management for items that are subject to expiration. The contractor shall develop a Quality Control Plan that will ensure these items are identified and appropriately managed in accordance with most recent posted guidance.

2.1.1.2.10 The contractor will provide Force Health Protection (FHP) inventory management support, assisting AD in managing items in accordance with most recent guidance. Additionally, the contractor shall manage items in accordance with Shelf-Life Extension Program (SLEP) guidance. The contractor shall not be responsible for FHP issuance requirements.

2.1.1.2.11 The contractor shall provide complete ECMM in-garrison management services; to include serving as a host account for the smaller active, ANG, and Reserve Component sites traditionally supported in accordance with applicable guidance. See Appendix O for workload requirement.

2.1.1.2.12 The contractor shall develop standard operating procedures (SOP) for ECMM In- Garrison Services and provide it to the CO/COR no later than 30 days after contract award. The contractor’s plan shall include procedures for the following activities for In-Garrison Services:

a. Routine and as-required inventories based on a contractor developed schedule approved by the COR.

b. Dated Item Management.

c. Shelf Life Extension Program Management.

d. HAZMAT and HAZWASTE Disposal Management.

e. Excess Material Disposal Program that considers potential future use of the materiel and the potential movement to DLA Disposition Services for reuse inside the Department of Defense or destruction.

2.1.1.3 Biomedical Equipment Support

2.1.1.3.1 The contractor shall, in collaboration with AD Biomedical Equipment Technicians (BMET’s) on-site, inspect, maintain, and repair WRM equipment in accordance with most recent AF, DoD, and manufacturer guidance. Ensuring all required maintenance actions, are taken in a timely manner to maximize deployability of medical and non-medical equipment associated with UTCs assigned to the site.

2.1.1.3.2 The contractor shall, in conjunction with the AD BMETs on-site, assist the MLFC in developing local strategies on how equipment items will be inspected and maintained to ensure timelines and established readiness rates are maintained, as needed.

2.1.1.3.3 The contractor shall coordinate and schedule all equipment items requiring routine manufacturer or third party calibration, whether on or off site, via the ALLEN web application within 5 days of the work order opening and ship within 3 days of approval . Any unplanned manufacturer/vendor maintenance or calibration will be coordinated within 3 duty days of identification and shipped within 3 days of approval. All repair/calibration activities will be appropriately coded in the MMIS in accordance with the most current published guidance.

2.1.1.3.4 The contractor shall maintain and update MMIS records in accordance with most recent guidance, taking all necessary actions in a timely fashion to return unserviceable equipment items to a ready state (including but not limited to submitting repair parts requests, coordinating manufacturer calibration/repair support either on or off-site).

2.1.1.3.5 The contractor shall coordinate funds requests and any site required actions for non-warranty-covered work requiring depot or manufacturer level repair.

2.1.1.3.6 The contractor shall assist in the management of medical equipment recalls in the MMIS within the timelines established by guidance. If timelines cannot be accommodated, contractor shall communicate delays to the active duty HTM and MLFC.

2.1.1.3.7 The contractor shall assist in the execution of the Contingency Medical Equipment Work Order QC Program in accordance with guidance.

2.1.1.3.8 The contractor shall use established reporting methods and reports available to provide routine status of site WRM to the local MLFC.

2.1.1.3.9 The contractor shall immediately notify the local HTM and MLFC of any damaged or missing equipment and comply with local established incident investigations procedures.

2.1.1.3.10 The contractor shall follow DAF and local disposition guidelines when determining equipment end of life actions.

2.1.1.3.11 The contractor shall comply with local safety program requirements.

2.1.1.3.12 The contractor shall provide all required preventative maintenance, operational testing, and required repair actions for generators, microgrids, or any other assigned power production assets; ensuring operability of the assets and deployability at all times.

2.1.1.4 IM/IT, Radio, and Communication Support

2.1.1.4.1 The contractor shall conduct Information Management/Information Technology (IM/IT) system configuration management to ensure that all government provided hardware is maintained in a manner that ensures full operational capabilities and software is loaded, integrated, and analyzed on all government furnished computer systems and communication devices to include on radios and satellite phones associated with the ECMM program. All data loads and security will be performed in accordance with (IAW) Department of Defense (DoD) Information Technology standards. The government will provide the system configuration listing for each ECMM assemblage and will provide a requirements checklist of the approved assemblage line items to be tested.

2.1.1.4.2 The contractor shall follow the government provided configuration listing for each ECMM assemblage and provide proof of execution using a checklist for each of the assemblage line items.

2.1.1.4.3 The contractor shall maintain and update a database (MMIS, etc.) of all equipment configurations as fielded and execute a modernization plan for fielded computer systems and maintain a database of current configurations fielded as coordinated and approved by the COR and GPM. This will include a database of software updates that have been performed by the individual pieces of equipment.

2.1.1.4.4 The contractor shall provide qualified personnel to properly maintain tactical radio/communications equipment as in-garrison inventory requires.

2.1.1.4.5 Maintain and manage all units within the radio systems inventory, ensure successful completion of scheduled routine and unscheduled maintenance requirements, and accomplish inventory requirements in accordance with most recent published guidance and/or as directed by the COR.

2.1.1.4.6 The contractor shall maintain an electronic database (MMIS) of all actions taken to maintain assigned radio and communication equipment configurations in accordance with most recent guidance and as directed by the COR and/or appropriate government agencies (AFOMIS, JOMIS, etc.).

2.1.1.4.7 Provide necessary training, as required, to ensure on-site expertise is available to execute required radio/communications equipment sustainment actions as these radios are scalable, high-speed broadband, networkable medians, providing connectivity over multiple waveform spectrums (i.e., HF, VHF, UHF, SHF, EHF, and L- Band) in tactical environments.

2.1.1.4.8 The contractor shall assemble radio/communications packages as required by the build plan using approved allowance standards and modify the packages according to designated modernization standards based on the Medical Resource Letter (MRL) and modify radio/communications gear in assemblages, as required.

2.1.1.4.9 The contractor shall maintain all radio/communications gear assigned to in-garrison War Readiness Materiel (WRM) and document using the maintenance checklist. Retain the completed checklists in an electronic file and affix the inspection results to the radio/comm unit using a non-marring method of attachment.

2.1.1.4.10 The contractor shall ensure that all government approved radio/communications equipment assigned to in-garrison WRM locations will have maintenance checklists and maintenance documents available for use at all WRM contingency asset locations within the Air Force Inventory.

2.1.1.4.11 The contractor shall coordinate all required manufacturer repair (warranty and non-warranty).

2.1.2 ECMM Services for Consolidated Storage and Deployment Centers and Industrial Operations (PoSA, Charleston, & Travis)

2.1.2.1 General Responsibilities

2.1.2.1.1 The Port San Antonio (PoSA) CSDC and Industrial Operations Center serves as the hub for AF ECMM activities with both the Charleston and Travis CSDC locations serving as geographic extensions. CSDCs, unlike in-garrison ECMM operations, are stand-alone operations with little to no support from military installation services or military staffing necessitating full-service, comprehensive ECMM services from the contractor with limited to no support from Active Duty (AD) military members. In addition to requiring all in-garrison requirements outlined in section 2.1.1 of this PWS, expanded mission requirements necessitate more robust support and stand-alone capabilities not required elsewhere.

2.1.2.1.2 The contractor shall provide qualified on-site personnel, services, and expertise to seamlessly execute duties and responsibilities to include but are not limited to the execution of assembly builds, sustainment, deployment, reconstitution, modernization operations, and management services at the Port San Antonio CSDC. The contractor shall provide personnel to execute all daily operations that require assembly and sustainment of ECMM assemblages, Force Health Protection (FHP) management and distribution operations, IM/IT system and Radio maintenance, configuration, and management operations, transportation operations management, low unit of measure (LUM) activities, maintenance of medical and non-medical equipment, controlled item/vault operations, cold-chain management, Defense Logistics Agency (DLA) turn-in efforts, and other disposition efforts.

2.1.2.1.3 The contractor shall be responsible for maintaining and securing readiness of ECMM assemblages for operational use within published timelines in support of both real-world and exercise requirements. Activities include but are not limited to packing, crating (including procurement of required materials), shipping/cargo movement, inventorying, receiving supplies and equipment, biomedical equipment maintenance, HAZMAT management, removal and replacement of unserviceable supply and equipment, disposition of unserviceable supply and equipment, cargo palletization, and cargo marshalling as mission requires.

2.1.2.2 Production

2.1.2.2.1 The PoSA CSDC and Industrial Operations Center in home to the only dedicated ECMM production operation in the AF, building new ECMM capabilities in support of enduring and evolving mission requirements around the globe. Additionally, modernization efforts of existing capabilities are performed routinely and on a large scale at all 3 CSDC sites. Both new production and modernization execution efforts are directed by the AF Surgeon General (AF/SG) each Fiscal Year (FY) based on recommendations from the annual Build, Spend, and Production Planning Conference.

2.1.2.2.2 The contractor shall provide an annual execution plan, in writing, to the COR not more than 15 calendar days after receipt of the initial approved FY Production Plan for review and approval. It is incumbent upon the contractor to manage and execute all logistical tasks required to secure individual line items to produce complete, mission-ready assemblages in both standard and non-standard configurations and in accordance with the timelines established in the COR approved execution plan.

2.1.2.2.3 The contractor shall, upon completion of a mission-ready assemblage or if directed by the COR to pack the assemblage with a shortage, package the assemblage components in accordance with the published allowance standard in preparation for storage or shipment as outlined in the government’s annual production plan or as directed by the COR. The contractor shall, with government funds, procure packaging materials on an as-needed basis to complete the assemblage process by out shipping the assemblage to the designated location.

2.1.2.2.3 The contractor shall ensure proper medical materiel and biomedical equipment maintenance data is accurately loaded in the MMIS record in accordance with the most recent published guidance to include but not limited to the following data points:

a. Item Identity (ID)

b. Location

c. Quantity

d. Manufacturer

e. Manufacture date and expiration (if applicable)

f. Lot number

g. Assemblage

h. Serviceable tag marking

i. Inspection certification tag

2.1.2.3 Warehouse Management

2.1.2.3.1 The contractor shall provide all services related to warehouse management, receipt, inspection, repacking, and distribution activities with no assistance from the Government. The contractor shall execute procurement/acquisition activities utilizing government funds within the supply system (utilizing government funds), inventory management, and equipment maintenance/repair for on-site stored ECMM assets, Force Health Protection distribution, Hazardous Materiel (HAZMAT) management, disposal, and removal of materiel, controlled medical items management, transportation management, and Low Unit of Measure (LUM) sustainment efforts. In addition, the contractor shall execute all activities pertaining to assemblage management, ECMM related special projects and programs (within the operational scope of this PWS) as coordinated, approved, and prioritized by the COR in direct support of all Department of Defense (DoD) missions.

2.1.2.4 IM/IT, Radio, and Communications Program Management

2.1.2.4.1 The Port San Antonio CSDC shall serve as the hub for the AF ECMM IM/IT, Radio, and Communications program. The contractor shall provide comprehensive technology procurement, maintenance, repair, lifecycle management, and inventory services for all ECMM related computer, radio, and communication systems/equipment. Activities include but are not limited to imaging of computer systems, operating system upgrades, software updates, security patches, configuration analysis, switch maintenance, hardware repair, land mobile radio diagnostics and repair, network configuration, satellite phone and secure radio management, and antenna system troubleshooting and configuration.

2.1.2.4.2 The contractor shall provide Subject Matter Expertise (SME) in the planning and modernization of Information Technology and Communications as required. Additionally, the contractor will provide SME reach back, troubleshooting, and process support, along with software patching and update support to sites housing AF ECMM IT and communication systems as required, to include the shipping of all required secured media and job aids for system updates and patches at both staffed and unstaffed sites.

2.1.2.5 Transportation Management

2.1.2.5.1 The contractor shall perform shipping operations for all ECMM requirements to designated locations as specified by the government. The contractor shall consider mission requirements while balancing cost control measures, ensuring timely delivery of assets at the desired location without unnecessary expense. The contractor shall utilize land, sea, and air transportation routes as well as commercial and military transportation methods to meet delivery schedules and mission specific requirements. Transportation shall only be ordered when directed from approved sources.

2.1.2.6 Low Unit of Measure (LUM)

2.1.2.6.1 The contractor shall provide comprehensive inventory management for the AF LUM program. This includes, but is not limited to active stock level management, maintaining LUM ECMM assemblages, filling customer orders, procuring required shipping materials, packing, and crating orders, and conducting follow-up actions. The contractor shall proactively identify LUM item requirements, coordinating approval and funding to ensure timely execution of procurement efforts. LUM shall be handled in a separate, designated area within the warehouse. Items purchased in a quantity larger than that are greater than the quantity required for an assemblage, the contractor shall break down the specific quantity needed for the assemblage and place the remainder into stock for future use.

2.1.2.7 Biomedical and Non-Medical Equipment Maintenance and Repair

2.1.2.7.1 The contractor shall maintain and execute all Maintenance and Healthcare Technology Management (HTM) program requirements to support the exercise, deployment, or emergency response of assigned WRM assemblages. Workload requirements vary by site and include both routine scheduled maintenance and unpredictable unscheduled maintenance and support actions for emergent real-world and exercise efforts.

2.1.2.7.2 The contractor shall inspect, maintain, calibrate, and repair all assigned WRM equipment, both medical and non-medical, in accordance with most recent DAF, DoD, industry standards, and manufacturer guidance. All required maintenance actions shall be taken within the assigned equipment’s due date month to ensure the highest level of readiness to be deployed.

2.1.2.7.3 The contractor shall maintain and update MMIS and physical records in accordance with most recent guidance, taking all necessary actions to meet established timelines outlined in guidance to return unserviceable equipment items to a ready state (including but not limited to performing acceptance work orders, submitting repair parts requests, coordinating manufacturer calibration/repair support either on or off-site). If timelines cannot be accommodated, contractor shall communicate delays to the CSDC Chief and COR.

2.1.2.7.4 The contractor shall coordinate funds requests and any site required actions for non-warranty-covered work requiring depot or manufacturer level repair.

2.1.2.7.5 The contractor shall manage medical equipment recalls in the MMIS within the timelines established by guidance. If timelines cannot be accommodated, contractor shall communicate delays to the CSDC Chief and COR

2.1.2.7.6 The contractor shall maintain and execute the Contingency Medical Equipment Work Order QC Program in accordance with guidance.

2.1.2.7.7 The contractor shall use established reporting methods and reports available to report status to the local MLFC. Any deviation from reporting tools shall be approved by ECMM COR.

2.1.2.7.8 The contractor shall immediately notify the CSDC Chief of any damaged or missing equipment and comply with local established incident investigations procedures.

2.1.2.7.9 The contractor shall follow DAF and local disposition guidelines when determining equipment end of life actions.

2.1.2.7.10 The contractor shall comply with local safety program requirements.

2.1.2.8 Quality Control (QC) and Quality Assurance (QA)

2.1.2.8.1 The contractor shall establish, conduct, and manage comprehensive Quality Control (QC) and Quality Assurance (QA) programs that ensure documentation and process execution across all lines of effort comply with most recent AF, DoD, federal, state, and local guidance as appropriate. The contractor shall provide a plan, in writing, to the CO/COR for approval within 30 days of contract award in accordance with CDRL A014 and associated DID.

2.1.2.9 HAZMAT and NON-HAZMAT Waste Handling and Management

2.1.2.9.1 The contractor shall provide personnel trained and certified to handle HAZMAT used on this contract. The contractor shall be responsible for the identification, removal, packaging, transportation, and disposing of various HAZMAT in compliance with proper procedures for HAZMAT and NON-HAZMAT waste handling and management to ensure compliance in accordance with domestic and international regulations. HAZMAT will be stored in designated areas only and managed based on its hazardous classification to prevent incompatible storage practices.

2.1.2.9.2 Any HAZMAT stored with an assemblage will be flagged in the system and handled only by trained personnel. HAZMAT will only be disposed of by following all federal, state, and local regulations. Specific HAZMAT packaging will be applied by trained and certified personnel only. If an assemblage contains HAZMAT, the proper documentation required supporting shipment by land, sea, and air will be on the exterior container to allow easy access for preparation of the outbound shipping documentation. The assemblage records will also be maintained to show clear evidence that the assemblage contains HAZMAT to allow a cross-reference of the required documentation.

2.1.2.10 Theater Lead Agent for Medical Materiel (TLAMM) Sustainment Support

2.1.2.10.1 The contractor shall provide a dedicated logistics and customer service support personnel (1 MMS 1) to two Chairman of the Joint Chiefs of Staff (CJCS) appointed TLAMM operations located at the PoSA CSDC (TLAMM-NORTHCOM) and Charleston CSDC

(TLAMM-SOUTHCOM).

2.1.2.10.2 TLAMM operations support a wide array of routine, pre-planned, and emergent medical missions throughout North, South, and Central America as well as the Caribbean, providing timely delivery of customer driven medical supply/resupply requirements.

Additionally, TLAMM-N provides medical supply reach back support to Combatant Commanders world-wide. TLAMM operational pacing and requirements vary greatly depending upon a variety of factors (natural disasters, military exercise pacing, humanitarian mission planning, as well as the size, scope, and duration of missions being supported).

2.1.2.10.3 At the direction of an AD lead, the contractor shall execute or assist in all aspects related to TLAMM operations at the two CSDC sites, to include but not limited to coordinating customer requirements through the Air Force Reachback Portal, product research, follow-up/due out efforts, processing of receipts, creating and executing packing lists, and preparing items for shipment. The contractor shall also provide Transportation Management services for TLAMM operations as outlined in paragraph 2.1.2.5 of this PWS, ensuring directed timelines are met.

2.1.2.11 Facilities Management and IT Liaison Support

2.1.2.11.1 The contractor shall provide a dedicated employee to provide support services and assistance to appointed AD or Civilian Facility Managers and IT Liaisons at each CSDC site.

Duties of this employee shall include but are not limited to daily site safety inspections, documentation of safety risks, escort of contractors in secure areas, DHA network work order entry, coordination and execution of vendor access, inventories, project management support, and other administrative or observational tasks at the direction of the Facility Manager and approved by the COR.

2.1.3 ECMM Services for Unstaffed (Travel) Sites

2.1.3.1 General Responsibilities

2.1.3.1.1 The contractor shall develop a comprehensive plan to provide routine ECMM support services to sites not identified by the AF as requiring In-Garrison support and listed in Appendix D. Workload at each of these sites will vary based upon the quantity and scale of WRM and/or IMAHR assets assigned. The contractor shall, upon award, provide the COR with a comprehensive plan, to include a tentative planned travel schedule, outlining how to support these sites and meet the required mission outcomes stated below; an updated plan shall be presented to COR one month prior to the end of the period of performance for the following option year.

Special care shall be taken to ensure required inventories do not go past due. Routine ECMM services requirements at Unstaffed (Travel) sites shall, in no way, inhibit the contractor’s ability to meet contract requirements at In-Garrison (Staffed) or CSDC sites. It is the responsibility of the contractor to ensure all contract work is accurately and appropriately documented in the appropriate MMIS.

2.1.3.2 Site Coordination

2.1.3.2.1 The contractor shall initiate a pre-visit assessment and acknowledgement process (Appendix X) with the receiving MLFC to validate WRM, IMAHR, and BMET work requirements and to ensure site preparation for the visit no later than 30 days prior to the planned travel date. Upon receipt of the pre-visit assessment and acknowledgement, the contractor will provide the COR with a visit plan utilizing both the Tactical Assemblage Focused Feedback (TAFF) and Equipment Readiness Rate Overview (ERRO) or equivalent reports to make an evidence-based plan of attack. The plan shall clearly define proposed work to be accomplished (inventories, replenishment, equipment repair, etc.), training objectives, travel team members, measures of success, and other pertinent details for review/approval no less than 10 days prior to departure.

2.1.3.2.2 The contractor shall provide a formal agenda, based upon the COR approved Visit Plan to the MLFC and/or organizational representative(s) 5 business days prior to arrival, provide an in-brief upon arrival outlining services to be provided and conduct a thorough out-brief prior to departing the location being visited.

2.1.3.2.3 Upon return, the contractor shall prepare a thorough trip report, in accordance with CDRL A002 and associated DID, utilizing the COR approved visit plan as a guide to recap actual work accomplished, training provided, identified issues, star performers, work unable to be completed, site risks, limiting factors, due outs and/or recommendations for the site, any unplanned training, logistical, or equipment repair activities, and any other pertinent details. This Trip Report is to be provided to the COR or COR’s Active Duty representative for review and acceptance no later than five calendar days following the end of the travel visit. Upon approval, the Trip Report shall be electronically signed by the Travel Team Lead, contract PM, and the COR before being immediately provided to the site MLFC and Flight Chief.

2.1.3.3 Medical Logistics Support

2.1.3.3.1 The contractor shall perform an inventory all AF War Reserve Materiel (WRM) assemblages and Installation Medical All Hazard Response (IMAHR) in accordance with most recently published timelines and guidance (currently 24 months for WRM and 12 months for IMAHR). Segregation of outdated and excess items, initiating supply replenishment efforts, in-shipments, LUM orders, etc. will be accomplished as required and approved by the COR based upon the pre-visit assessment and visit plan.

2.1.3.3.2 The contractor shall not be required to execute WRM assemblage modifications, new builds, or Force Health Protection responsibilities at Unstaffed (Travel) sites during routine, planned travel visits.

2.1.3.4 Biomedical Equipment Support

2.1.3.4.1 The contractor shall perform routine scheduled maintenance, to include all applicable documentation in the MMIS for medical and non-medical equipment items in assigned WRM assemblages. Equipment acceptance inspections, process reviews, and staff training shall be accomplished as required and approved by the COR based upon the pre-visit assessment and visit plan.

2.1.3.4.2 The contractor shall provide annual preventative maintenance, operation testing, and any required repair actions for generators, microgrids, or any other assigned power production assets as identified in the pre-visit assessment. Any generator maintenance or repair action required of the contractor shall be viewed as a training opportunity and shall be conducted alongside a site AD BMET.

2.1.3.4.3 The contractor shall not be responsible for the maintenance or repair of any HSMR equipment.

2.1.3.5 IM/IT, Radio, and Communication Support

2.1.3.5.1 The contractor shall perform routine scheduled maintenance and operations checks on all assigned IM/IT, Radio, and Communication items within WRM assemblages. Prior to the scheduled visit, the contractor shall prepare all items necessary to conduct system patches, updates, or reimaging of assigned items at the site. In addition to routine maintenance, local process reviews, and staff training shall be accomplished as required and approved by the COR based upon the pre-visit assessment and visit plan. The contractor shall also develop and provide standardized job-aids to provide to AD BMET staff to assist in basic maintenance actions and best practices to ensure sustained operability of assigned IM/IT, radio, and communication assets.

2.1.4 Major Command Support

2.1.4.1 Allowance Standard and Product Support Management

2.1.4.1.1 The contractor shall provide necessary on-site ECMM analytical and subject matter expertise (to include training of government personnel) in the areas of WRM, Medical Materiel Management life cycle management, planning, program and project management, analysis, administrative, telecommunications, and medical readiness to perform defined mission requirements.

2.1.4.1.2 The contractor shall, in collaboration with AFMED/SG4, provide innovative ideas and methodologies regarding materiel readiness development, modernization, life cycle management (CAF ground medical WRM allowance standards & AFMS Centrally Managed Equipment (CME)), sourcing and sustainment capabilities in support of Air Combat Command (ACC), Air Mobility Command (AMC), Air Force Special Operations Command (AFSOC), and the Air Force Medical Agency (AFMED). This shall include making recommendations for developing and describing standard, predefined manpower and equipment force packages and determining the deployment characteristics of these packages in support of Joint Operation Planning and

Execution System (JOPES) and Contingency Operations Mobility Planning and Execution System (COMPES).

2.1.4.2 Major Command (ACC) Direct Support

2.1.4.2.1 The contractor shall provide a full-time Senior Technical Writer/Documentation Specialist and a full-time Medical Readiness Manager/Planner to ACC/SGX located at Langley

AFB, VA.

2.1.4.2.2 The contractor shall supplement existing Government staffing in the management of projects, the implementation of medical readiness and logistics support plans and documenting procedures.

2.1.4.2.3 Contractor Personnel must be able to commute between several different locations within the Langley AFB area to perform work. Temporary travel to areas outside the local area may also be required after approval by the COR.

2.1.4.2.4 The contractor shall provide the name, address, and telephone number of these contract employees to the COR prior to contract start and provide notice, in writing, to the CO/COR three working days in advance of any employment change related to these positions.

2.1.4.2.5 The contractor shall provide 2 weeks of notice to the COR and position COTR of any planned absence (vacation, paid time off/leave) or any unplanned absence to exceed 3 consecutive days. For any absence of a contract employee exceeding 10 business days, the contractor shall provide a temporary, qualified employee to maintain the service level provided to ACC until the incumbent returns.

2.1.4.2.6 The contractor shall establish and maintain a Recall Roster to be provided to the COR and on-site COTR and to be managed by the contractor. This roster shall include both ACC incumbent and designated backfill personnel contact information to ensure seamless coverage of duties and to ensure the ability of the contract employee to respond to any requirement.

2.1.4.2.7 The contract employee shall return all calls from the COTR/CO/COR within 1 hour, 24 hours a day, seven days a week and be available to meet on the installation with government personnel (designated by the CO/COR) to discuss problem areas within 48 hours from notification.

2.1.4.2.8 Assist the Manpower and Equipment Force Packaging (MEFPAK) Manager and ACC/SG staff in the development and registration of standard UTCs and shall monitor and maintain all ACC (AFSOC assigned standard UTCs) assigned Allowance…