[BPM007090] Solicitation Attachment 8 - Method of Approach.docx
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- Attached to
- Lottery Business Intelligence (BI) Support
- Solicitation number
- BPM007090
- Issued by
- Maricopa County, Phoenix City, Arizona
About this file
This is Solicitation Attachment 8 for Request for Proposal BPM007090, issued by the Arizona Lottery Commission to establish a Lottery Business Intelligence (BI) Support contract. The solicitation seeks a comprehensive BI system and support services designed to transform gaming data into actionable business intelligence through a data warehouse or data lake containing gaming system transactions, analytical tools, and ad-hoc reporting capabilities. Proposals are due on September 18, 2025, at 3:00 P.M. Arizona time, with a mandatory pre-offer conference scheduled for August 26, 2025, at 9:00 A.M. Arizona time to be held virtually. The contract will be firm, fixed-price, and all-inclusive, with a two-year initial term potentially extendable to three years. Offerors must submit proposals electronically through the Arizona Procurement Portal and respond to eleven detailed narrative questions addressing their proposed BI capabilities, technology infrastructure, data integration methodologies, customization options, compliance with Arizona data governance policies, implementation examples, and historical data incorporation strategies.
Offerors must demonstrate financial stability and experience in delivering BI solutions comparable to those required by the Arizona Lottery. The evaluation will prioritize three factors in order of importance: Experience and Capacity of Offeror, Method of Approach, and Cost. Contractors will be responsible for loading historical lottery data, providing full-time BI staff for ongoing operations and maintenance, and complying with National Institute of Standards and Technology (NIST) Moderate or Low Impact security classifications, with preparation for an AZRAMP assessment within 45 days of contract award. No specific budget range is detailed in the solicitation, and the state does not guarantee any minimum spending under this as-needed contract. Contractors must complete an Arizona Baseline Infrastructure Security Controls Pre-Requisite assessment and demonstrate compliance with current and future StateRAMP certification requirements. The solicitation does not specify set-aside designations or restrictions for disadvantaged enterprises.
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Request for Proposal
Solicitation No. BPM007090 Lottery Business Intelligence (BI) Support Arizona Lottery 4740 E. University Drive Phoenix, AZ 85034
Attachment 8 – Method of Approach
The Offeror shall provide a narrative response to each section that demonstrates their understanding of the Scope of Work requirements and describes the company’s overall method of approach for providing the Service(s) stated in this Solicitation. If there is a section that is not applicable to the Services required by the Scope of Work, you may mark it “N/A”.
Offeror shall provide a response either after each section or in a separate document entitled: “Attachment - Method of Approach.” If a separate document is used, please clearly designate each section and double-check to ensure that each question has been answered. If any information provided is considered CONFIDENTIAL by Offeror, the information must be specifically included in the Confidential Information Designation Attachment and related documentation to be assessed for confidential treatment under A.A.C. R2-7-103.
Question 1: Describe in detail the proposed business intelligence, analytics, and reporting capabilities, including but not limited to, design, development, data integration, delivery, and on-going administration and management, and training. The Proposals should also address hardware, software, and project staffing. Include information on third-party resources or subcontractors in use.
Offer Response:
Question 2: Describe the capabilities of the Respondent's BI solution, including examples of how it can provide actionable business insights and increased process efficiency.
Offer Response:
Question 3: Describe the methodologies by which the Lottery could access, control, document and own the data being maintained within the Respondent’s BI application / Data Management solution.
Offer Response:
Question 4: What, if any, third-party solutions, applications, platforms and/or tools does the Respondent include with its BI solution (e.g., Tableau, Power BI, Amazon QuickSight, Qlik, Informatica, SSIS, etc.)?
Offer Response:
Question 5: Briefly describe the technology infrastructure, data connectivity and licensing model used with the solution (e.g., Lottery-hosted or vendor-hosted, on-premise or cloud-based, public internet or private network / VPN, Software-as-a-Service (SaaS) or dedicated license, etc.) and why such a design would be preferred.
Offer Response:
Question 6: Describe the capabilities and available approaches to integrate data from multiple systems, and/or vendors, to include detailed transaction-level data in real-time or near-real time. Describe any risks or obstacles with data integration and how they could be overcome.
Offer Response:
Question 7: How much customization, configuration, and process automation does the Respondent allow the client to make to their BI solution, and what is the process for requesting/creating those enhancements?
Offer Response:
Question 8: The State of Arizona has an established set of data governance policies (See: https://live-az2-doa-aset.pantheonsite.io/policies-standards-and-procedures?field_category_tar get_id=984). Describe how the solution would help Arizona Lottery comply with these policies.
Offer Response:
Question 9: Describe where the Respondent sees their BI technology evolving and how the Lottery could leverage this technology to improve our strategic and operational objectives.
Offer Response:
Question 10: Provide examples of where these features have been implemented with other clients including dashboard screen shots, reporting catalogs, and other examples as required for each area discussed.
Offer Response:
Question 11: Describe how historical data elements will be incorporated into the proposed BI reporting system.
Offer Response:
Solicitation Attachment – Method of Approach | Revision No. 1 | Revised 11-22 image1.png
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