[BPM007090] Solicitation Attachment 11 - References.docx

This is a References Attachment document issued by the Arizona Lottery Commission for Solicitation No. BPM007090, Lottery Business Intelligence (BI) Support. The attachment requires offerors to provide a minimum of three (3) client references for assignments that directly replicate or mirror the requirements of the solicitation. All references must be for work completed within the last five (5) years and should include detailed information such as client company name and address, contact information, project start and end dates, phone numbers, email addresses, a summary of scope and deliverables including timeline and outcomes, and a list of key materials or services provided. The state reserves the right to conduct reference checks on all submitted references and may, at its sole discretion, contact additional clients not presented by the offeror, including internal state clients.

The reference submission template provided in the attachment is structured to allow offerors to present three separate client references in a standardized format. This document serves as part of the evaluation criteria for the solicitation, which prioritizes Experience and Capacity of the Offeror as the most important evaluation factor. By requiring references demonstrating relevant BI support experience completed within the past five years, the state aims to verify an offeror's capability to successfully deliver comprehensive business intelligence services, including data warehouse or data lake development, analytical tools, dedicated BI analyst support, and system maintenance as outlined in the broader solicitation requirements.