B08 Att 0022 - PWS Annex B - Supply PRS-PoM.pdf
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This is Annex B - Supply Performance Requirements Summary (PRS), which establishes performance standards and acceptable quality levels for supply management operations across multiple organizational divisions within a military installation.
The document defines performance standards for the Subsistence Supply Management Office (SSMO), Consolidated Installation Property Book Office, and Installation Supply Support Activity (Retail Supply Services). For SSMO operations, standards include receiving and warehousing subsistence items within 8 duty hours with 98% acceptable quality level (AQL); processing requisitions received before daily cut-off same day with 95% AQL; storing and safeguarding items daily with 98% AQL; processing invoices prior to daily cut-off with 95% AQL; and completing required inventories by the last business day of the inventory period with 100% AQL. The Property Book Office must close out LIS-generated issue documents daily at 98% AQL, notify hand receipt holders of inventory reviews at least 30 calendar days in advance at 95% AQL, and maintain various property transactions including excess requests (30 working days), shortage requests (10 working days), and lateral transfers (3 working days), all at 95% AQL. Critical property documentation requirements include posting nonexpendable and major end items to the property book within 3 working days at 100% AQL and establishing fiduciary accounts for Government-furnished property within 3 working days of contract start at 100% AQL. Retail Supply Services must process DLADS withdrawals same day received at 99% AQL, process turn-in documents within 3 business days at 95% AQL (100% AQL for sensitive and weapons items), prepare Supply Discrepancy Reports within 3 business days at 95% AQL, and handle sensitive items including small arms, rifles, carbines, machine guns, and COMSEC material with same-day receipt processing at 100% AQL. All standards include specific timeliness requirements and reference applicable Army regulations and directives for compliance measurement.
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Annex B - Supply PRS
Task/Requirement Standard Sampling Method, Lot & Acceptable
Quality Level (AQL)
INSTALLATION SUPPLY AND SERVICES DIVISION (ISSD) – GENERAL
SUBSISTENCE SUPPLY MANAGEMENT OFFICE (SSMO)
5.17.1 Receive, inspect, inventory and warehouse subsistence items from commercial carriers.
Timeliness: Subsistence items received, inspected, inventoried, and warehoused with the receipts processed within 8 duty hours.
Quality: Subsistence items received, inspected, inventoried, and warehoused IAW AR 30-22.
Random sampling
Lot: The number of line items on receipts processed on the day of surveillance.
AQL: 98%
5.17.1 Process subsistence
requisitions.
Timeliness: Requisitions received prior to the daily cut-off are processed that day.
Quality: Requisitions processed IAW
AR 30-22
Random sampling
Lot: The number of requisitions processed at the time of surveillance.
AQL: 95%
5.17.1 Store and safeguard subsistence
items.
Timeliness: Line items stored and safeguarded daily.
Quality: Line items stored and safeguarded IAW AR 30-22 and FM 10-
23-2.
Random sampling
Lot: The number of line items stored at the time of surveillance.
AQL: 98%
5.17.2 Process invoices.
Timeliness: Process receipt and invoices prior to the daily cut-off cycle.
Quality: Receipt invoices processed
IAW AR 30-22.
Random sampling
Lot: The number of invoice documents processed at the time of surveillance.
AQL: 95%
5.17.2 Complete required monthly, quarterly, and annual
inventories.
Timeliness: Required inventories are completed by the last business day of the inventory period.
Quality: Inventories performed IAW AR
30-22 and AR 735-5.
Random sampling
Lot: Inspect the last inventory performed at the time of surveillance.
AQL: 100%
5.17.3 Process turn-in rations after
they have passed veterinarian service inspection.
Timeliness: Turned-in rations processed within 8 hours of receipt.
Quality: Turned-in rations have passed veterinarian service inspection IAW
MIL-HDBK-3006A.
Random sampling
Lot: The number of turn-in documents processed at the time of surveillance.
AQL: 95%
5.17.3 Review Veterinary Service
Inspection Reports.
Timeliness: Discrepancies corrected and response to personnel submitted within 2 business days.
Quality: Veterinary Service Reports reviewed, discrepancies corrected, and response to Vet Service personnel submitted IAW MIL-HDBK-3006A.
Random sampling
Lot: The number of Veterinary Service Inspection Reports processed at the time of surveillance.
AQL: 90%
5.17.4 Issue subsistence items to
customers.
Timeliness: Subsistence items issued to customers daily or as required.
Quality: Subsistence issues processed
IAW AR 30-22.
Random sampling
Lot: The number of issues processed at the time of surveillance.
AQL: 95%
CONSOLIDATED INSTALLATION PROPERTY BOOK OFFICE
5.18.1 Maintain property book
accountability and support documentation on a continuing basis.
Timeliness: LIS generated issue documents closed out daily.
Quality: LIS generated issue documents closed out IAW ADSM 18
Series Manuals and SOP.
Random sampling
Lot: The number of documents closed out on the day of surveillance.
AQL: 98%
5.18.1 Notify hand receipt holders
(SLOC) of required inventory review and provide inventory list
Timeliness: Notification no less than 30 calendar days of required inventory review and provide inventory list
Quality: Notify hand receipt holders
(SLOC) of required inventory review and provide inventory list IAW local directives, AR 710-4, DA PAM 710-2-1
Random sampling
Lot: The number of required inventory reviews and inventory list on file at the time of surveillance.
Reconcile on-hand inventory with records, and update hand receipts accordingly
Timeliness: Reconcile/update within 3 working days upon turn-in of inventory report from hand receipt holders
Quality: Reconcile on-hand inventory with records, and update hand receipts accordingly IAW local directives, AR 710-4, DA PAM 710-2-1
Random sampling
Lot: The number of Reconcile on-hand inventory with records, and update hand receipts at the time of surveillance.
Process excess requests upon receipt of valid disposition instructions
Timeliness: Upon receipt of turn-in equipment, process excess removal within 30 working days Quality: Process excess requests upon receipt of valid disposition instructions
IAW local directives, AR 710-4, DA
PAM 710-2-1
Random sampling
Lot: The number of Process excess requests upon receipt of valid disposition instructions at the time of surveillance.
AQL: 95%
5.18.1 Process shortage requests to
ensure authorized property is on hand or on order
Timeliness: Reconcile request within 10 working days
Quality: Process shortage requests to ensure authorized property is on hand or on order IAW local directives, AR
710-4, DA PAM 710-2-1
Random sampling
Lot: The number of Process shortage requests to ensure authorized property is on hand or on order at the time of surveillance.
AQL: 95%
5.18.1 Process lateral transfers
Timeliness: Upon request, post or accept transfer within 3 working days
Quality: Process lateral transfers IAW local directives, AR 710-4, DA PAM
710-2-1
Random sampling
Lot: The number of Process lateral transfers at the time of surveillance.
Process "found on installation" property
Timeliness: Post to property book within 1 business day and not to exceed the 3 business days AR 710-4 Table 1-1 management standard.
Quality: Process "found on installation" property IAW local directives, AR 710-4, DA PAM 710-2-1
Random sampling
Lot: The number of Process "found on installation" property at the time of surveillance.
Catalog non-standard equipment
Timeliness: Upon receipt of equipment, request non-standard LIN within 1 working day
Quality: Catalog non-standard equipment IAW local directives, AR
710-4, DA PAM 710-2-1
Random sampling
Lot: The number of Catalog non-standard equipment at the time of surveillance.
AQL: 95%
5.18.1 Process adjustment documents
Timeliness: Upon receipt of complete/accurate Financial Liability Investigations of Property Loss (FLIPL) -provide document number within 24 hours; Statement of Charges and AAR within 5 working days
Process adjustment documents IAW local directives, AR 735-5, AR 710-4, DA PAM
710-2-1
Random sampling
Lot: The number of Process adjustment documents at the time of surveillance.
AQL: 95%
5.18.1 Provide printouts of current
hand receipts for supported units and activities as requested
Timeliness: Copies of hand receipts provided within 8 hours of request.
Quality: Copies of hand receipts provided IAW AR 710-4.
Random sampling
Lot: The number of printouts provided at the time of surveillance.
AQL: 100%
5.18.1 Provide requisitions for hand
receipt accounts
Timeliness: Requisitions received prior to 1400 hours will be processed that day. Requisitions received after 1400 hours will be processed the following duty day.
Quality: Requisitions processed IAW local directives and AR 710-4.
Random sampling
Lot: The number of requisitions processed on the day of surveillance
Request/order non-expendable items.
Timeliness: Order within 3 working days (dependent on customer funding availability)
Quality: Request/order non-expendable items IAW local directives and AR 710-4 & DA PAM 710-2-1.
Random sampling
Lot: The number of requisitions
Document all non-expendable/major end item acquisitions
Timeliness: Post received item to the property book within 3 working days
Quality: Document all non-expendable/major end item acquisitions IAW local directives and
AR 710-4.
Random sampling
Lot: Documents of all non-expendable/major end item acquisitions at the time of surveillance.
Inventory and document Total
Package Fielding/force modernization support equipment
Timeliness: (1) Document shortages immediately; (2) Post received items to the property book within 3 working days
Quality: Inventory and document Total
Package Fielding/force modernization support equipment IAW local directives and AR 710-4.
Random sampling
Lot: Inventories and documents for Total Package Fielding/force modernization support equipment at the time of surveillance.
AQL: 100%
5.18.1 Set-up fiduciary accounts for
Government furnished property
(GFP)
Timeliness: Set-up accounts within 3 working days of contract start date (COR provides GFP annex to PBO)
Quality: Set-up fiduciary accounts for
Government furnished property (GFP)
IAW local directives and AR 710-4.
Random sampling
Lot: The number of Set-up fiduciary accounts for Government furnished property (GFP) at the time of
Notify Hand Receipt Holders for pick-up of non-expendable dedicated items
Timeliness: Notify within 3 working days of item arrival
Quality: Notify Hand Receipt Holders for pick-up of non-expendable dedicated items IAW local directives and AR 710-4.
Random sampling
Lot: The number of Notify Commander's Representative for pick-up of non-expendable dedicated items at the time of surveillance.
Review turn-ins for (1) compliance IAW contractual obligations (such as with
Government furnished property
(GFP), (2) serviceability, and (3) correct inventory amount; and post to the property book
Timeliness: Upon receipt of complete and accurate documentation and associated equipment, post within 3 working days
Quality: Review turn-ins IAW local directives and AR 710-4.
Random sampling
Lot: The number of reviewed turn-ins at the time of surveillance.
AQL: 95%
5.18.1 Maintain a file of customer
signature cards for supported units/activities.
Timeliness: Signature cards updated within 10 business days of expiration.
Quality: Signature cards maintained
IAW local directives, AR 710-4, and DA
Pam 710-2-1.
Surveillance activity checklist
Lot: Inspect all signature cards maintained at the time of surveillance.
AQL: 99%
5.18.2 Ensure that the warehouse is
safe, fire-hazard free and free of debris, trash and other hazards at all times.
Timeliness: Inspect the warehouse daily
Quality: The warehouse is safe, fire-hazard free and free of debris, trash and other hazards IAW local directives, AR 710-4, and DA Pam 710-2-1.
Surveillance activity checklist
Lot: Inspect the warehouse at the time of surveillance.
AQL: 99%
INSTALLATION SUPPLY SUPPORT ACTIVITY (RETAIL SUPPLY SVCS)
5.19.1 Maintain a file of customer
signature cards for supported units/activities.
Timeliness: Signature cards updated within 10 business days of expiration.
Quality: Signature cards maintained
IAW local directives, AR 710-4, and DA
Pam 710-2-1.
Surveillance activity checklist
Lot: Inspect all signature cards maintained at the time of surveillance.
AQL: 99%
5.19.1 Maintain a voucher register for
Found on Installation (FOI) items.
Timeliness: Document numbers assigned from the voucher register the same day the FOI is discovered.
Quality: Register maintained IAW local directives, AR 710-4, and DA PAM 710-
2-2.
Random sampling
Lot: The number of document numbers assigned from the register at the time of
Process DLADS withdrawal documents.
Timeliness: DLADS withdrawals processed the same day received.
Quality: DLADS withdrawals processed
IAW AR 710-4 and local directives.
Random sampling
Lot: The number of DLADS withdrawal documents processed at the time of
AQL: 99%
Perform inventory adjustment functions for annual, cyclic, and special (sensitive items and weapons) inventories, and location surveys.
Timeliness: IAR’s processed within 2 days of notification of requirement.
Quality: IAR’s processed IAW AR 710-4, AR 735-5, and local directives.
Random sampling
Lot: The number of IAR’s processed at the time of surveillance.
AQL Sensitive and Weapons:100%
Process turn-in documents per disposition instruction (e.g. SSA, DLADS).
Timeliness: Turn-in documents processed within 3 business days and not to exceed the 7-business day AR 710-4 Table 1-1 management standard.
Quality: Turn-in documents processed
IAW AR 710-4, DA PAM 710-2-2 and local directives.
Random sampling
Lot: The number of documents processed at the time of surveillance.
AQL: 95%
5.19.1 Report excess CL VII vehicles, trailers and construction equipment.
Timeliness: Excess CL VII items reported within 1 business day of report of excess.
Quality: Excess CL VII items reported and kept in a suspense file until disposition instructions are received
IAW GCSS-A Manual ADSM-18-LIY-AJT-
ZZZ-EM.
Surveillance activity checklist
Lot: Inspect all CL VII items reported at the time of surveillance.
AQL 95%
Prepare a Supply Discrepancy
Report (SDR) Standard Form
364, for discrepancies of shortage, damages, or overages of shipments received.
Timeliness: SDRs prepared and processed within 3 business days after the discovery of damage or discrepancies.
Quality: SDRs prepared IAW Defense
Logistics Management (DLM) 4000.25
Volume 2 Chapter 17, DA PAM 25-30 and local directives.
Random sampling
Lot: The number of SDRs processed at
Perform causative research and annual, cyclic, and special
(sensitive items and weapons) inventories and location surveys.
Timeliness: Causative research completed within 2 days of notification of requirement.
Quality: Causative research conducted
IAW AR 710-4, AR 735-5, and local.
Random sampling
Lot: The number of causative research processed at the time of surveillance.
AQL Sensitive and Weapons: 100%
5.19.2 Process DODAAC transactions
to the LOGSA Army Central
Service Point.
Timeliness: DODAAC transactions processed to LOGSA within 2 business days of receipt of request.
Quality: DODAAC transactions processed IAW AR 725-50.
Random sampling
Lot: The number of DODAAC transactions
5.19.2 Notify requesting activity in
writing when DODAAC transactions have been completed.
Timeliness: DODAAC memos forwarded to requesting activity within 1 business day of completion of transaction.
Quality: Requesting activity notified
IAW AR 725-50.
Random sampling
Lot: The number of DODAAC memos processed at the time of surveillance.
AQL: 95%
5.19.3 Process receipt documents.
Timeliness: Shipments received, inspected and inventoried daily.
Quality: Receipt documents processed
IAW DA PAM 25-30, AR 710-4, and local directives.
Random sampling
Lot: The number of receipt documents
5.19.3 Process Central Receiving Point
(CRP) receipts.
Timeliness: Receipt documents processed within 7 business days.
Quality: Turn-in documents processed
IAW AR 710-4, DA PAM 710-2-2 and local directives.
Random sampling
Lot: The number of receipts processed at the time of surveillance.
AQL: 95%
5.19.3 Maintain customer signature
cards, DA Form 1687 for issues from the CRP.
Timeliness: Signature cards updated within 10 business days of expiration.
Quality: Signature cards maintained
IAW AR 710-4 and local directives.
Surveillance activity checklist
Lot: Inspect all signature cards maintained at the time of surveillance.
AQL: 99%
5.19.3 Notify customer upon receipt of
Shipments Received and ready for pick up.
Timeliness: Customer notified within 1 business day.
Quality: shipments annotated in a logbook with the date received, unit/activity recipient name, and phone number, date contacted IAW
AR 710-4.
Random sampling
Lot: The number of shipments documented in the logbook at the time of surveillance.
AQL: 95%
5.19.4 Operate and maintain the
FEDEX PowerShip 2 system.
Timeliness: Express Packages prepared and processed within 2 business days of receipt.
Quality: Turn-in documents processed
IAW FEDEX PowerShip instructions.
Random sampling
Lot: The number of Express Packages shipped at the time of surveillance.
AQL: 95%
5.19.4 Maintain a logbook recording
FEDEX tracking numbers.
Timeliness: Tracking numbers recorded daily in the logbook.
Quality: Tracking numbers maintained in the logbook IAW DA PAM 710-2-2 and local directives.
Random sampling
Lot: The number of FEDEX tracking numbers logged at the time of surveillance.
AQL: 95%
5.19.4 Maintain source document files
for FEDEX documentation.
Timeliness: Documents filed with no more than a 2-day backlog.
Quality: Documents filed IAW AR 710-4 and local directives.
Random sampling
Lot: The number of documents filed on the day of surveillance.
5.19.4 Submit daily summary
transmittal and keep on file to verify FEDEX billing invoices.
Timeliness: Transmittals submitted daily.
Quality: Summary transmittals submitted IAW FEDEX PowerShip instructions.
Random sampling
Lot: The number of transmittals
5.19.5 Process turn-in documentation
for small arms.
Timeliness: Turn-ins of small arms processed, and excess reported within 4 duty hours of receipt.
Quality: Turn-ins of small arms processed IAW AR 710-4 and local directives.
Surveillance activity checklist
Lot: Inspect all small arms turn-in documents processed at the time of surveillance.
AQL: 100%
5.19.5 Receive sensitive/special
controlled items (i.e. rifles, carbines, machine guns, pistols, fire control equipment, missile training equipment, night vision goggles, devices, and unclassified/classified COMSEC material).
Timeliness: Receipts processed the same day items are received.
Quality: Receipt documents processed
IAW AR 710-4, DA PAM 710-2-1, AR
190-11, and local directives.
Surveillance activity report.
Lot: Inspect all sensitive/special controlled item receipt documents processed at the time of surveillance.
AQL: 100%
5.19.5 Pack, Band, Strap, and Crate
shipment of weapons and
COMSEC items.
Timeliness: Turn-in items packaged within 1 business day
Quality: Turn-in items packaged IAW
DA PAM 710-2-2 and local directives.
Random sampling
Lot: The number of documents processed at the time of surveillance.
AQL: 100%
5.19.5 Ensure that serial numbers for
sensitive items are recorded on turn-in documents.
Timeliness: Turn-in documents screened within 1 business day.
Quality: Turn-in documents processed
IAW ADSM-18-LIY-AJT-ZZZ-EM and local directives.
Random sampling
Lot: The number of sensitive item turn-ins processed at the time of surveillance.
5.19.5 Process turn-in documents.
Timeliness: Turn-in documents processed within 3 business days and not to exceed the 7-business day AR 710-4 Table 1-1 management standard.
Quality: Turn-in documents processed
IAW AR 710-4, DA PAM 710-2-1, DA
PAM 710-2-2, and local directives.
Random sampling
Lot: The number of turn-in documents
5.19.8 Perform repairs and scheduled
preventive maintenance on
Supply Division’s forklift fleet and associated equipment.
Timeliness: Repairs and scheduled preventive maintenance actions performed daily.
Quality: Repairs and scheduled preventive maintenance actions performed IAW local SOPs.
Random sampling
Lot: The number of PM actions performed at the time of surveillance.
Prepare and process DA Form
2407 (work orders) for vehicle/equipment repair.
Timeliness: DA Form 2407’s prepared for vehicles and equipment by COB next business day.
Quality: DA Form 2407’s prepared for vehicles and equipment IAW AR 710-4.
Random sampling
Lot: The number of DA Form 2407’s
Report excess CL VII vehicles, trailers and construction equipment.
Timeliness: Excess CL VII items reported within 1 business day of report of excess.
Quality: Excess CL VII items reported and kept in a suspense file until disposition instructions are received
IAW LIS Manual ADSM-18-LIY-AJT-ZZZ-
EM.
Surveillance activity checklist
Lot: Inspect all CL VII items reported at
AQL 95%
5.19.9 The contractor shall deliver
turn-in equipment to DLA Tracy or other locations within the
POM POD based on disposition instructions.
The contractor shall also obtain signed, ETIDS change document
(DA Form 1348-1) at time of drop-off.
Timeliness: Turn-in excess equipment within 3 business days and not to exceed the 7-business day AR 710-4 Table 1-1 management standard.
Quality: Turn in documents DA Form
1348-1 processed IAW AR 710-4 and local directives.
Surveillance activity checklist
Random
Lot: The number of change documents (1348-1, 3161, etc.) processed within 7 business days at the time of surveillance.
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