B08 Att 0022 - PWS Annex B - Supply PRS-PoM.pdf

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EAGLE - Presidio of Monterey, CA W519TC-26-R-A045
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W519TC26RA045
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This is Annex B - Supply Performance Requirements Summary (PRS), which establishes performance standards and acceptable quality levels for supply management operations across multiple organizational divisions within a military installation.

The document defines performance standards for the Subsistence Supply Management Office (SSMO), Consolidated Installation Property Book Office, and Installation Supply Support Activity (Retail Supply Services). For SSMO operations, standards include receiving and warehousing subsistence items within 8 duty hours with 98% acceptable quality level (AQL); processing requisitions received before daily cut-off same day with 95% AQL; storing and safeguarding items daily with 98% AQL; processing invoices prior to daily cut-off with 95% AQL; and completing required inventories by the last business day of the inventory period with 100% AQL. The Property Book Office must close out LIS-generated issue documents daily at 98% AQL, notify hand receipt holders of inventory reviews at least 30 calendar days in advance at 95% AQL, and maintain various property transactions including excess requests (30 working days), shortage requests (10 working days), and lateral transfers (3 working days), all at 95% AQL. Critical property documentation requirements include posting nonexpendable and major end items to the property book within 3 working days at 100% AQL and establishing fiduciary accounts for Government-furnished property within 3 working days of contract start at 100% AQL. Retail Supply Services must process DLADS withdrawals same day received at 99% AQL, process turn-in documents within 3 business days at 95% AQL (100% AQL for sensitive and weapons items), prepare Supply Discrepancy Reports within 3 business days at 95% AQL, and handle sensitive items including small arms, rifles, carbines, machine guns, and COMSEC material with same-day receipt processing at 100% AQL. All standards include specific timeliness requirements and reference applicable Army regulations and directives for compliance measurement.

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Annex B - Supply PRS

Task/Requirement Standard Sampling Method, Lot & Acceptable

Quality Level (AQL)

INSTALLATION SUPPLY AND SERVICES DIVISION (ISSD) – GENERAL

SUBSISTENCE SUPPLY MANAGEMENT OFFICE (SSMO)

5.17.1 Receive, inspect, inventory and warehouse subsistence items from commercial carriers.

Timeliness: Subsistence items received, inspected, inventoried, and warehoused with the receipts processed within 8 duty hours.

Quality: Subsistence items received, inspected, inventoried, and warehoused IAW AR 30-22.

Random sampling

Lot: The number of line items on receipts processed on the day of surveillance.

AQL: 98%

5.17.1 Process subsistence

requisitions.

Timeliness: Requisitions received prior to the daily cut-off are processed that day.

Quality: Requisitions processed IAW

AR 30-22

Random sampling

Lot: The number of requisitions processed at the time of surveillance.

AQL: 95%

5.17.1 Store and safeguard subsistence

items.

Timeliness: Line items stored and safeguarded daily.

Quality: Line items stored and safeguarded IAW AR 30-22 and FM 10-

23-2.

Random sampling

Lot: The number of line items stored at the time of surveillance.

AQL: 98%

5.17.2 Process invoices.

Timeliness: Process receipt and invoices prior to the daily cut-off cycle.

Quality: Receipt invoices processed

IAW AR 30-22.

Random sampling

Lot: The number of invoice documents processed at the time of surveillance.

AQL: 95%

5.17.2 Complete required monthly, quarterly, and annual

inventories.

Timeliness: Required inventories are completed by the last business day of the inventory period.

Quality: Inventories performed IAW AR

30-22 and AR 735-5.

Random sampling

Lot: Inspect the last inventory performed at the time of surveillance.

AQL: 100%

5.17.3 Process turn-in rations after

they have passed veterinarian service inspection.

Timeliness: Turned-in rations processed within 8 hours of receipt.

Quality: Turned-in rations have passed veterinarian service inspection IAW

MIL-HDBK-3006A.

Random sampling

Lot: The number of turn-in documents processed at the time of surveillance.

AQL: 95%

5.17.3 Review Veterinary Service

Inspection Reports.

Timeliness: Discrepancies corrected and response to personnel submitted within 2 business days.

Quality: Veterinary Service Reports reviewed, discrepancies corrected, and response to Vet Service personnel submitted IAW MIL-HDBK-3006A.

Random sampling

Lot: The number of Veterinary Service Inspection Reports processed at the time of surveillance.

AQL: 90%

5.17.4 Issue subsistence items to

customers.

Timeliness: Subsistence items issued to customers daily or as required.

Quality: Subsistence issues processed

IAW AR 30-22.

Random sampling

Lot: The number of issues processed at the time of surveillance.

AQL: 95%

CONSOLIDATED INSTALLATION PROPERTY BOOK OFFICE

5.18.1 Maintain property book

accountability and support documentation on a continuing basis.

Timeliness: LIS generated issue documents closed out daily.

Quality: LIS generated issue documents closed out IAW ADSM 18

Series Manuals and SOP.

Random sampling

Lot: The number of documents closed out on the day of surveillance.

AQL: 98%

5.18.1 Notify hand receipt holders

(SLOC) of required inventory review and provide inventory list

Timeliness: Notification no less than 30 calendar days of required inventory review and provide inventory list

Quality: Notify hand receipt holders

(SLOC) of required inventory review and provide inventory list IAW local directives, AR 710-4, DA PAM 710-2-1

Random sampling

Lot: The number of required inventory reviews and inventory list on file at the time of surveillance.

Reconcile on-hand inventory with records, and update hand receipts accordingly

Timeliness: Reconcile/update within 3 working days upon turn-in of inventory report from hand receipt holders

Quality: Reconcile on-hand inventory with records, and update hand receipts accordingly IAW local directives, AR 710-4, DA PAM 710-2-1

Random sampling

Lot: The number of Reconcile on-hand inventory with records, and update hand receipts at the time of surveillance.

Process excess requests upon receipt of valid disposition instructions

Timeliness: Upon receipt of turn-in equipment, process excess removal within 30 working days Quality: Process excess requests upon receipt of valid disposition instructions

IAW local directives, AR 710-4, DA

PAM 710-2-1

Random sampling

Lot: The number of Process excess requests upon receipt of valid disposition instructions at the time of surveillance.

AQL: 95%

5.18.1 Process shortage requests to

ensure authorized property is on hand or on order

Timeliness: Reconcile request within 10 working days

Quality: Process shortage requests to ensure authorized property is on hand or on order IAW local directives, AR

710-4, DA PAM 710-2-1

Random sampling

Lot: The number of Process shortage requests to ensure authorized property is on hand or on order at the time of surveillance.

AQL: 95%

5.18.1 Process lateral transfers

Timeliness: Upon request, post or accept transfer within 3 working days

Quality: Process lateral transfers IAW local directives, AR 710-4, DA PAM

710-2-1

Random sampling

Lot: The number of Process lateral transfers at the time of surveillance.

Process "found on installation" property

Timeliness: Post to property book within 1 business day and not to exceed the 3 business days AR 710-4 Table 1-1 management standard.

Quality: Process "found on installation" property IAW local directives, AR 710-4, DA PAM 710-2-1

Random sampling

Lot: The number of Process "found on installation" property at the time of surveillance.

Catalog non-standard equipment

Timeliness: Upon receipt of equipment, request non-standard LIN within 1 working day

Quality: Catalog non-standard equipment IAW local directives, AR

710-4, DA PAM 710-2-1

Random sampling

Lot: The number of Catalog non-standard equipment at the time of surveillance.

AQL: 95%

5.18.1 Process adjustment documents

Timeliness: Upon receipt of complete/accurate Financial Liability Investigations of Property Loss (FLIPL) -provide document number within 24 hours; Statement of Charges and AAR within 5 working days

Process adjustment documents IAW local directives, AR 735-5, AR 710-4, DA PAM

710-2-1

Random sampling

Lot: The number of Process adjustment documents at the time of surveillance.

AQL: 95%

5.18.1 Provide printouts of current

hand receipts for supported units and activities as requested

Timeliness: Copies of hand receipts provided within 8 hours of request.

Quality: Copies of hand receipts provided IAW AR 710-4.

Random sampling

Lot: The number of printouts provided at the time of surveillance.

AQL: 100%

5.18.1 Provide requisitions for hand

receipt accounts

Timeliness: Requisitions received prior to 1400 hours will be processed that day. Requisitions received after 1400 hours will be processed the following duty day.

Quality: Requisitions processed IAW local directives and AR 710-4.

Random sampling

Lot: The number of requisitions processed on the day of surveillance

Request/order non-expendable items.

Timeliness: Order within 3 working days (dependent on customer funding availability)

Quality: Request/order non-expendable items IAW local directives and AR 710-4 & DA PAM 710-2-1.

Random sampling

Lot: The number of requisitions

Document all non-expendable/major end item acquisitions

Timeliness: Post received item to the property book within 3 working days

Quality: Document all non-expendable/major end item acquisitions IAW local directives and

AR 710-4.

Random sampling

Lot: Documents of all non-expendable/major end item acquisitions at the time of surveillance.

Inventory and document Total

Package Fielding/force modernization support equipment

Timeliness: (1) Document shortages immediately; (2) Post received items to the property book within 3 working days

Quality: Inventory and document Total

Package Fielding/force modernization support equipment IAW local directives and AR 710-4.

Random sampling

Lot: Inventories and documents for Total Package Fielding/force modernization support equipment at the time of surveillance.

AQL: 100%

5.18.1 Set-up fiduciary accounts for

Government furnished property

(GFP)

Timeliness: Set-up accounts within 3 working days of contract start date (COR provides GFP annex to PBO)

Quality: Set-up fiduciary accounts for

Government furnished property (GFP)

IAW local directives and AR 710-4.

Random sampling

Lot: The number of Set-up fiduciary accounts for Government furnished property (GFP) at the time of

Notify Hand Receipt Holders for pick-up of non-expendable dedicated items

Timeliness: Notify within 3 working days of item arrival

Quality: Notify Hand Receipt Holders for pick-up of non-expendable dedicated items IAW local directives and AR 710-4.

Random sampling

Lot: The number of Notify Commander's Representative for pick-up of non-expendable dedicated items at the time of surveillance.

Review turn-ins for (1) compliance IAW contractual obligations (such as with

Government furnished property

(GFP), (2) serviceability, and (3) correct inventory amount; and post to the property book

Timeliness: Upon receipt of complete and accurate documentation and associated equipment, post within 3 working days

Quality: Review turn-ins IAW local directives and AR 710-4.

Random sampling

Lot: The number of reviewed turn-ins at the time of surveillance.

AQL: 95%

5.18.1 Maintain a file of customer

signature cards for supported units/activities.

Timeliness: Signature cards updated within 10 business days of expiration.

Quality: Signature cards maintained

IAW local directives, AR 710-4, and DA

Pam 710-2-1.

Surveillance activity checklist

Lot: Inspect all signature cards maintained at the time of surveillance.

AQL: 99%

5.18.2 Ensure that the warehouse is

safe, fire-hazard free and free of debris, trash and other hazards at all times.

Timeliness: Inspect the warehouse daily

Quality: The warehouse is safe, fire-hazard free and free of debris, trash and other hazards IAW local directives, AR 710-4, and DA Pam 710-2-1.

Surveillance activity checklist

Lot: Inspect the warehouse at the time of surveillance.

AQL: 99%

INSTALLATION SUPPLY SUPPORT ACTIVITY (RETAIL SUPPLY SVCS)

5.19.1 Maintain a file of customer

signature cards for supported units/activities.

Timeliness: Signature cards updated within 10 business days of expiration.

Quality: Signature cards maintained

IAW local directives, AR 710-4, and DA

Pam 710-2-1.

Surveillance activity checklist

Lot: Inspect all signature cards maintained at the time of surveillance.

AQL: 99%

5.19.1 Maintain a voucher register for

Found on Installation (FOI) items.

Timeliness: Document numbers assigned from the voucher register the same day the FOI is discovered.

Quality: Register maintained IAW local directives, AR 710-4, and DA PAM 710-

2-2.

Random sampling

Lot: The number of document numbers assigned from the register at the time of

Process DLADS withdrawal documents.

Timeliness: DLADS withdrawals processed the same day received.

Quality: DLADS withdrawals processed

IAW AR 710-4 and local directives.

Random sampling

Lot: The number of DLADS withdrawal documents processed at the time of

AQL: 99%

Perform inventory adjustment functions for annual, cyclic, and special (sensitive items and weapons) inventories, and location surveys.

Timeliness: IAR’s processed within 2 days of notification of requirement.

Quality: IAR’s processed IAW AR 710-4, AR 735-5, and local directives.

Random sampling

Lot: The number of IAR’s processed at the time of surveillance.

AQL Sensitive and Weapons:100%

Process turn-in documents per disposition instruction (e.g. SSA, DLADS).

Timeliness: Turn-in documents processed within 3 business days and not to exceed the 7-business day AR 710-4 Table 1-1 management standard.

Quality: Turn-in documents processed

IAW AR 710-4, DA PAM 710-2-2 and local directives.

Random sampling

Lot: The number of documents processed at the time of surveillance.

AQL: 95%

5.19.1 Report excess CL VII vehicles, trailers and construction equipment.

Timeliness: Excess CL VII items reported within 1 business day of report of excess.

Quality: Excess CL VII items reported and kept in a suspense file until disposition instructions are received

IAW GCSS-A Manual ADSM-18-LIY-AJT-

ZZZ-EM.

Surveillance activity checklist

Lot: Inspect all CL VII items reported at the time of surveillance.

AQL 95%

Prepare a Supply Discrepancy

Report (SDR) Standard Form

364, for discrepancies of shortage, damages, or overages of shipments received.

Timeliness: SDRs prepared and processed within 3 business days after the discovery of damage or discrepancies.

Quality: SDRs prepared IAW Defense

Logistics Management (DLM) 4000.25

Volume 2 Chapter 17, DA PAM 25-30 and local directives.

Random sampling

Lot: The number of SDRs processed at

Perform causative research and annual, cyclic, and special

(sensitive items and weapons) inventories and location surveys.

Timeliness: Causative research completed within 2 days of notification of requirement.

Quality: Causative research conducted

IAW AR 710-4, AR 735-5, and local.

Random sampling

Lot: The number of causative research processed at the time of surveillance.

AQL Sensitive and Weapons: 100%

5.19.2 Process DODAAC transactions

to the LOGSA Army Central

Service Point.

Timeliness: DODAAC transactions processed to LOGSA within 2 business days of receipt of request.

Quality: DODAAC transactions processed IAW AR 725-50.

Random sampling

Lot: The number of DODAAC transactions

5.19.2 Notify requesting activity in

writing when DODAAC transactions have been completed.

Timeliness: DODAAC memos forwarded to requesting activity within 1 business day of completion of transaction.

Quality: Requesting activity notified

IAW AR 725-50.

Random sampling

Lot: The number of DODAAC memos processed at the time of surveillance.

AQL: 95%

5.19.3 Process receipt documents.

Timeliness: Shipments received, inspected and inventoried daily.

Quality: Receipt documents processed

IAW DA PAM 25-30, AR 710-4, and local directives.

Random sampling

Lot: The number of receipt documents

5.19.3 Process Central Receiving Point

(CRP) receipts.

Timeliness: Receipt documents processed within 7 business days.

Quality: Turn-in documents processed

IAW AR 710-4, DA PAM 710-2-2 and local directives.

Random sampling

Lot: The number of receipts processed at the time of surveillance.

AQL: 95%

5.19.3 Maintain customer signature

cards, DA Form 1687 for issues from the CRP.

Timeliness: Signature cards updated within 10 business days of expiration.

Quality: Signature cards maintained

IAW AR 710-4 and local directives.

Surveillance activity checklist

Lot: Inspect all signature cards maintained at the time of surveillance.

AQL: 99%

5.19.3 Notify customer upon receipt of

Shipments Received and ready for pick up.

Timeliness: Customer notified within 1 business day.

Quality: shipments annotated in a logbook with the date received, unit/activity recipient name, and phone number, date contacted IAW

AR 710-4.

Random sampling

Lot: The number of shipments documented in the logbook at the time of surveillance.

AQL: 95%

5.19.4 Operate and maintain the

FEDEX PowerShip 2 system.

Timeliness: Express Packages prepared and processed within 2 business days of receipt.

Quality: Turn-in documents processed

IAW FEDEX PowerShip instructions.

Random sampling

Lot: The number of Express Packages shipped at the time of surveillance.

AQL: 95%

5.19.4 Maintain a logbook recording

FEDEX tracking numbers.

Timeliness: Tracking numbers recorded daily in the logbook.

Quality: Tracking numbers maintained in the logbook IAW DA PAM 710-2-2 and local directives.

Random sampling

Lot: The number of FEDEX tracking numbers logged at the time of surveillance.

AQL: 95%

5.19.4 Maintain source document files

for FEDEX documentation.

Timeliness: Documents filed with no more than a 2-day backlog.

Quality: Documents filed IAW AR 710-4 and local directives.

Random sampling

Lot: The number of documents filed on the day of surveillance.

5.19.4 Submit daily summary

transmittal and keep on file to verify FEDEX billing invoices.

Timeliness: Transmittals submitted daily.

Quality: Summary transmittals submitted IAW FEDEX PowerShip instructions.

Random sampling

Lot: The number of transmittals

5.19.5 Process turn-in documentation

for small arms.

Timeliness: Turn-ins of small arms processed, and excess reported within 4 duty hours of receipt.

Quality: Turn-ins of small arms processed IAW AR 710-4 and local directives.

Surveillance activity checklist

Lot: Inspect all small arms turn-in documents processed at the time of surveillance.

AQL: 100%

5.19.5 Receive sensitive/special

controlled items (i.e. rifles, carbines, machine guns, pistols, fire control equipment, missile training equipment, night vision goggles, devices, and unclassified/classified COMSEC material).

Timeliness: Receipts processed the same day items are received.

Quality: Receipt documents processed

IAW AR 710-4, DA PAM 710-2-1, AR

190-11, and local directives.

Surveillance activity report.

Lot: Inspect all sensitive/special controlled item receipt documents processed at the time of surveillance.

AQL: 100%

5.19.5 Pack, Band, Strap, and Crate

shipment of weapons and

COMSEC items.

Timeliness: Turn-in items packaged within 1 business day

Quality: Turn-in items packaged IAW

DA PAM 710-2-2 and local directives.

Random sampling

Lot: The number of documents processed at the time of surveillance.

AQL: 100%

5.19.5 Ensure that serial numbers for

sensitive items are recorded on turn-in documents.

Timeliness: Turn-in documents screened within 1 business day.

Quality: Turn-in documents processed

IAW ADSM-18-LIY-AJT-ZZZ-EM and local directives.

Random sampling

Lot: The number of sensitive item turn-ins processed at the time of surveillance.

5.19.5 Process turn-in documents.

Timeliness: Turn-in documents processed within 3 business days and not to exceed the 7-business day AR 710-4 Table 1-1 management standard.

Quality: Turn-in documents processed

IAW AR 710-4, DA PAM 710-2-1, DA

PAM 710-2-2, and local directives.

Random sampling

Lot: The number of turn-in documents

5.19.8 Perform repairs and scheduled

preventive maintenance on

Supply Division’s forklift fleet and associated equipment.

Timeliness: Repairs and scheduled preventive maintenance actions performed daily.

Quality: Repairs and scheduled preventive maintenance actions performed IAW local SOPs.

Random sampling

Lot: The number of PM actions performed at the time of surveillance.

Prepare and process DA Form

2407 (work orders) for vehicle/equipment repair.

Timeliness: DA Form 2407’s prepared for vehicles and equipment by COB next business day.

Quality: DA Form 2407’s prepared for vehicles and equipment IAW AR 710-4.

Random sampling

Lot: The number of DA Form 2407’s

Report excess CL VII vehicles, trailers and construction equipment.

Timeliness: Excess CL VII items reported within 1 business day of report of excess.

Quality: Excess CL VII items reported and kept in a suspense file until disposition instructions are received

IAW LIS Manual ADSM-18-LIY-AJT-ZZZ-

EM.

Surveillance activity checklist

Lot: Inspect all CL VII items reported at

AQL 95%

5.19.9 The contractor shall deliver

turn-in equipment to DLA Tracy or other locations within the

POM POD based on disposition instructions.

The contractor shall also obtain signed, ETIDS change document

(DA Form 1348-1) at time of drop-off.

Timeliness: Turn-in excess equipment within 3 business days and not to exceed the 7-business day AR 710-4 Table 1-1 management standard.

Quality: Turn in documents DA Form

1348-1 processed IAW AR 710-4 and local directives.

Surveillance activity checklist

Random

Lot: The number of change documents (1348-1, 3161, etc.) processed within 7 business days at the time of surveillance.

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