Attachment I - ACRONYMS AND DEFINITIONS.pdf

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Attachment I

Kick-Off Meeting: (AKA: Post-Award Conference) The meeting held after award that serves to formally introduce the Contractor to key TSA Headquarters, Field and Airport personnel, provide the Contractor with the key materials to begin developing a screening workforce, open the lines of communications and discuss performance expectations.

On-boarding: The screener new hire process that includes recruiting, assessing, and EOD suitability determination. Training is considered a separate process from On-boarding.

Operations Management Plan: Inclusive of the Contractors program processes and procedures to manage the total work effort associated with the SOW, as described in section C.4.1. Also inclusive of the Contractors quality control processes to guide and document required management and quality control actions, including compliance with the CPMP, to achieve the contract specific results, as described in section C.4.1.2.1. Additionally inclusive of the Contractors training approach to coordinate the delivery and logistics of screener training according to TSA training requirements, as described in section C.5.1.

Passenger and Baggage Claims Plan: The Contractor’s plan to receive, manage, and address passenger claims related to the security screening process and baggage handling, as described the

SOW.

Performance Incentive Plan: An airport specific plan, if applicable to the contract, that identifies the process and criteria for awarding a monetary fee based on Contractor performance.

Performance Information Management System: The TSA web-based tool that supports performance and operational data reporting.

Performance Measurement Information System: The TSA web-based tool that supports performance and operational data collection and reporting.

Staffing Allocation Model: The Staffing Allocation Model (SAM) used by TSA to estimate the number of screeners required to staff the airport in accordance with TSA staffing and screening policies. It takes into consideration several factors such as: airport configuration, originating passenger load factors, equipment, training, administrative screening functions (i.e., screening related reporting), and personnel time off.

SSI Management Plan: The Contractor’s plan for the use and inventory of Sensitive Security Information (SSI).

Succession Strategy: Immediate and long-term strategy for the continued execution of the contract despite workforce changes.

Task Order: Task orders under this contract vehicle are initiated for Contractors to provide checkpoint and baggage screening services at a specific airport.

Transition: The milestone that occurs when the Transition phase requirements have been satisfied and the Contractor assumes responsibility for security screening operations.

Vetting: Term generally used to refer to the security review of individuals to determine eligibility to perform for TSA.