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| PWS | Appendix C | DIA Region IV FSS |
| Performance Requirements Summary | |
Performance Objective
| Performance Standard |
| Performance Threshold (max error rate) |
| Method of Surveillance |
| Remedy |
| Provide Key Personnel |
| The Contractor shall provide a Project Manager and Level 1 Safety and Health Officer meeting all PWS requirements for positions |
| 100% (zero deviation) |
| 100% Inspection |
| Deduction in invoice payment equal to salary of position(s) not filled until contractor provides qualified personnel |
| Perform Safety Requirements |
| The Contractor shall perform checks for compliance with task order safety requirements. |
| The performance standard shall exceed 98% for the work completed. |
| Random Sampling |
| 3% of all CLINS ordered in Task Order and a potential negative CPARS narrative |
| Perform Quality Control Requirements |
| The Contractor shall perform quality control inspections for compliance with Task Order quality standards |
| The performance standard shall exceed 98% for the work completed. |
| Random Sampling |
| 5% of all CLINS ordered in Task Order and a potential negative CPARS narrative |
| Maintain Training, Physical Requirements, or Other Expertise Required |
| The Contractor will ensure that the licenses or certificates and training of Contractor personnel are kept current. Copies of these licenses or certifications will be provided to the COR. |
| 100% (zero deviation) |
| 100% Inspection |
| Contractor shall not perform work until qualified personnel are present; reduction in invoice equal to the value of work not performed |
| Comply with Environmental requirements |
| The contractor shall meet or |
exceed all Environmental Protection laws, rules and regulations in performance of all tasks
| 100% (zero deviation) |
| 100% Inspection |
| 3% of all CLINS ordered in Task Order and a potential negative CPARS narrative |
| AT Level I Training |
| All onsite Contractor employees shall complete AT Level I training annually |
| 100% (zero deviation) |
| 100% inspection |
| Employee(s) not current in training shall not perform duties; reduction in invoice equal to work not performed |
| OPSEC Training |
| All onsite Contractor employees shall complete OPSEC training annually |
| 100% (zero deviation) |
| 100% inspection |
| Employee(s) not current in training shall not perform duties; reduction in invoice equal to work not performed |
| iWATCH Training |
| All onsite Contractor employees shall complete iWATCH training annually |
| 100% (zero deviation) |
| 100% inspection |
| Employee(s) not current in training shall not perform duties; reduction in invoice equal to work not performed |
| Cyber Awareness Training |
| All Contractor employees accessing Government information systems shall complete Cyber Awareness training annually |
| 100% (zero deviation) |
| 100% inspection |
| Employee(s) not current in training shall not perform duties; reduction in invoice equal to work not performed |
| Lifecycle Painting |
| The contractor shall perform life cycle painting IAW PWS requirements and all applicable codes, standards, and laws. All painting shall be provided within the specified times. Each painter shall complete a minimum of 800 SF per shift. All items moved to complete work shall be returned to their original location prior to completion of each shift. All areas are clean and presentable the following morning. |
| The performance standard shall exceed 95% for the work completed. |
| Random Sampling |
| Immediate reperformance |
| Locksmith Response Times |
| The contractor shall perform all tasks within the specified timeframes. |
| 100% (zero deviation) |
| Random Sampling |
| 1% reduction in Lockmaster CLIN monthly invoice for every response not meeting the specified timeframe. If response delay is outside Contractor control, that response will not be counted against the Contractor |
| Key Control |
| Key Control Log is properly maintained |
| 100% (zero deviation) |
| Random Sampling |
| Immediate correction of missing or incorrect entries |
| Lock Inventory |
| Lock Inventory is accurately maintained |
| 100% (zero deviation) |
| Random Sampling |
| Immediate correction of incorrect entries |
| Lock Maintenance |
| Perform maintenance and repairs in accordance with PWS paragraphs 4.4 and 4.4.1, all installed/replaced locks shall function as designed; all key card locks function as designed; batteries are replaced before they die |
| 100% (zero deviation) |
| Random Sampling |
| Immediate reperformance |
Page 6 of 7 15 July 2022
