Attachment_18_-_Understanding_and_Approach.pdf

This is an attachment requirement document from the California Department of Aging for Request for Offer (RFO) Number RFO-2526-04 concerning Multipurpose Senior Services Program (MSSP) Organizational Change Management services. Respondents are required to submit Attachment 18: Understanding and Approach as part of their proposal response, describing their approach and methodology for successfully completing the tasks and deliverables outlined in the Statement of Work, Section 7.A-C. The narrative submission must not exceed two pages in length and shall be ADA compliant in accordance with Statement of Work Section 12. The underlying contract opportunity requires the contractor to provide organizational change management services for the MSSP Case Management project on a fixed-price deliverable basis, with services encompassing a change management roadmap that includes baseline assessment, messaging and communication, implementation, and measuring success. The original posting date was January 27, 2026, with questions due by February 6, 2026 at 5:00 PM and questions and answers posted on February 12, 2026 at 5:00 PM.

The document does not contain specific information regarding pricing terms, set asides, incumbent contractors, funding amounts, or contract term details. Respondents must ensure their Understanding and Approach submission addresses how they will execute the required organizational change management tasks and meet all project requirements within the specified page limit while maintaining ADA compliance standards.