Attachment 1 - PWS.pdf

Attachment 1

FA2369-26-R-B008

PERFORMANCE WORK STATEMENT (PWS)

FOR

711TH HUMAN PERFORMANCE WING

MISSION SUPPORT SERVICES

20 March 2025

1.0 BACKGROUND

The 711th Human Performance Wing (711 HPW) of the Air Force Research Laboratory (AFRL) leads the development, integration, and delivery of Airman and Guardian-centric research, education, and consultation enabling the Air Force to achieve responsive and effective global vigilance, global reach, and global power now and in the future. The 711 HPW also functions as a joint Department of Defense Center of Excellence for human performance sustainment and readiness, optimization, and enhancement through partnerships with the Naval Medical Research Unit-Dayton and nearby universities, industry, and medical institutions. The 711 HPW includes three components: the United States Air Force School of Aerospace Medicine (USAFSAM), the Human Effectiveness Directorate (711 HPW/RH), and the Wing Staff offices.

USAFSAM is the premier institute for education and worldwide operational consultation in Aerospace and Operational Medicine. USAFSAM has been a leader in the field of aerospace medicine and human performance from the beginnings of aviation through the onset of the space age and into the present, and is the oldest continually operating institution of its kind.

It is also host to the largest aeromedical library in the world.

711 HPW/RH provides science and leading-edge technology to define Airman and Guardian capabilities, vulnerabilities, and effectiveness; train warfighters; integrate operators and weapon systems; protect Department of the Air Force personnel; and sustain aerospace operations. The Directorate is the heart of Airman and Guardian-centered science and technology for the Air Force.

The Wing staff offices provide management and oversight of manpower, finance, programs, facilities, and planning elements for the wing mission elements.

2.0 DESCRIPTION OF SERVICES

2.1 Scope:

The Contracts shall serve as a vehicle to provide service support for the 711 HPW at all locations supported by this Wing, which include: Wright-Patterson AFB, OH; Joint Base San Antonio, TX; Cincinnati, OH; Baltimore, MD; St. Louis, MO; Las Vegas, NV; Omaha, NE;

as well as other geographically separated units. The Contracts shall also support the AF Medical Command (AFMED), Naval Medical Research Unit-Dayton (NAMRU-D), and other organizations with mission related to the 711 HPW and AFRL. In rendering these services, outputs may take the form of information, advice, opinions, alternatives, analyses, evaluations, recommendations, reports, training and/or service to complement the government’s technical expertise in accomplishing its mission.

2.2 Services:

Requirements will be outlined in each respective Task Order PWS. The Task Order PWS will also identify if the requirement is personal services or non-personal services, as approved by the organization commander.

2.2.1 Personal Services:

2.2.1.1 A personal service requirement establishes an employer-employee relationship between the government and the contractor’s personnel. For all health-care professionals, the licensure shall be established in any United States territory. Personal service requirements shall possess a medically-related license or certification by a central board.

2.2.1.2 The contractor shall provide a variety of medical clinical support services. Types of duties and responsibilities may include:

2.2.1.2.1 Providing professional medical judgment, diagnosis, or specific medical treatments

2.2.1.2.2 Hyperbaric medicine, dental, aeromedical and occupational medicine examinations, clinical research studies and clinical medical support, as well as the provision of psychiatric/psychological examinations, interviews, diagnoses, and execution of treatment recommendations

2.2.1.2.3 Health services personnel who meet the standards identified in 10 USC 1091 and DFARS 237.104(b)(ii)(A).

2.2.2 Non-Personal Services:

2.2.2.1 For non-personal health care services, the contractor shall be solely liable for and expressly agrees to indemnify the government with respect to any liability producing acts or omissions by its employees or agents. The contractor shall maintain medical and/or professional liability insurance, in a coverage amount acceptable to the Contracting Officer, which is not less than the amount normally prevailing within the local community for the medical or professional specialty concerned. The licensure shall be established in the state of practice, if applicable.

2.2.2.2 The contractor shall provide a variety of other service support capabilities. The types of services may include:

2.2.2.2.1 The contractor shall provide a variety of management support services. Types of duties may include:

2.2.2.2.1.1 Entry of data into various systems

2.2.2.2.1.2 Integration of information into required reports, generation and maintenance of files, forms and established file plans

2.2.2.2.1.3 Processing mail

2.2.2.2.1.4 Preparing correspondence

2.2.2.2.1.5 Generating/coordinating text, graphics, tables, charts, photographs, and conceptual/graphical/electronic artwork

2.2.2.2.1.6 Curriculum development, coordination, and approval process

2.2.2.2.1.7 Financial oversight, coordination on execution, and provide status of fund update for training, travel, supplies, technical programs, and reimbursable projects

2.2.2.2.2 The contractor shall provide a variety of certified laboratory support services.

The contractor shall possess and maintain appropriate certification credentials that qualify the individual to perform specified functions or practice specified medical skills. Types of duties may include:

2.2.2.2.2.1 Medical laboratory technician duties to include receiving, preparation, and analysis of specimens

2.2.2.2.2.2 Utilizing equipment for medical and/or clinical research testing and analysis

2.2.2.2.3 The contractor shall provide a variety of technical support services. The contractor shall support indirect operational services. Types of duties may include:

2.2.2.2.3.1 Assisting Wing medical readiness processes to include medical training oversight, conducting medical readiness training, preparing medical deployment requirements

2.2.2.2.3.2 Assisting logistics and supply to include Defense Medical Logistics Standard Support (DMLSS) knowledge, Equipment Review Authorizations Activity (ERAA) preparation and coordination, direct customer support/service on logistical processes

2.2.2.2.3.3 Providing information management/information technology (IM/IT) support to include customer support/service in the areas of computer, audiovisual, graphic, video-telecommunication (VTC), and IM/IT processes within the 711 HPW.

2.2.2.2.3.4 Assisting Wing facility to include coordination and collaboration on all facility requirement and processes with the 711 HPW.

2.2.2.2.3.5 Assisting Wing security

2.2.2.2.3.6 Equipment maintenance support

2.2.2.2.4 The contractor shall provide a variety of clinical support services. Types of duties may include:

2.2.2.2.4.1 Providing professional medical judgment, diagnosis, or execution of specific medical treatments as deem appropriate and within the standard of care.

2.2.2.2.4.2 Hyperbaric medicine, aeromedical, occupational, and environmental medical examinations, clinical research studies and clinical medical support, as well as the provision of psychiatric/psychological examinations, interviews, diagnoses, and treatment recommendations

2.2.2.2.5 The contractor shall provide a variety of management and professional services.

The contractor shall provide support, assistance, advice, or provide training for the efficient and effective management and operation. The contractor shall not make decisions regarding budget priorities. Types of duties may include:

2.2.2.2.5.1 Programmatic planning of manpower and resources

2.2.2.2.5.2 Corporate business development and financial support

2.2.2.2.5.3 Development, execution, and analysis of course instruction

2.2.2.2.5.4 Scheduling of activities and meeting milestones

2.2.2.2.5.5 Outlining contractor activities

2.2.2.2.5.6 Forecasting and making recommendation of funding changes, interim status, and overall results

2.2.2.2.5.7 Independent review and assessment of R&D contract cost, schedule, and performance

2.2.2.2.6 The contractor shall provide a variety of studies, analyses and evaluations support services. The contractor shall provide support to assist with organizing studies, analytical assessments, and evaluations. Types of duties may include:

2.2.2.2.6.1 Conducting technical studies, analyses, and evaluations

2.2.2.2.6.2 Implementation of plans and development of executive and project level roadmaps and portfolios

2.2.2.2.6.3 Providing recommendations and solutions to identified problems

2.2.2.2.7 The contractor shall provide a variety of engineering and technical support services.

The contractor shall provide support to offer advice, assistance, and training required to maintain and operate infrastructure. Types of duties may include:

2.2.2.2.7.1 Organizational consulting report

2.2.2.2.7.2 Participating in testing activities

2.2.2.2.7.3 Operations and maintenance of experimental facilities

2.2.2.2.7.4 Operations and maintenance of centrifuge and Research Altitude Chambers (RAC)

2.2.2.2.7.5 Laboratory and systems analyses development and evaluations

2.2.2.2.7.6 Statistical analysis data interpretation

2.2.2.2.7.7 Scientific literature research and review

2.2.2.2.7.8 Preparation of briefings and reports

2.2.2.2.7.9 Systems analyses and troubleshooting

2.2.2.2.7.10 Technical writing

2.2.2.2.7.11 Assists in development and preparation of planning analyses and documentation.

2.2.2.2.7.12 Inspect and evaluate laboratory equipment, materials, and practices for adherence to all Air Force, Federal, State and local Environmental, Safety, and Occupational Health (ESOH) standards and regulations.

2.2.2.2.8 The contractor shall provide a variety of educational support services. Types of duties may include:

2.2.2.2.8.1 Instructions and guest lecturing in courses

2.2.2.2.8.2 Simulator operations

2.2.2.2.8.3 Course coordination

2.2.2.2.8.4 Instructional Systems Designing

2.3 Contractor Activities: The contractor shall be responsible for all program management of the Contract and subsequent Task Orders to include the following activities.

2.3.1 Recruit/Staff: In response to a Fair Opportunity Proposal Request (FOPR), or during contractor performance when replacing or substituting personnel, the contractor shall recruit qualified personnel to fulfill the duties, qualifications, and requirements in both the Basic Contract PWS and the Task Order PWS. If the contractor is submitting personnel based on determination of an offset, the contractor shall cleary identify to the government what mandatory qualifications are not met and exactly what qualifications the contractor want the government to consider as equivalent for determination of government’s best interest. The government reserves the right to only approve offsets when it is in the best interest of the government as determined by the government.

2.3.2 Place: In response to a Task Order award or during contractor performance when replacing or substituting personnel, the contractor shall place qualified employees to fulfill the requirements as outlined in the Task Order PWS. The contractor shall provide a stable workforce. The contractor shall comply with the requirements set forth in this performance work statement and in Wright-Patterson Air Force Base regulations and various other locations supporting the mission concerning conduct of employees as referenced herein. The contractor shall make every effort to retain personnel in order to ensure continuity until contract completion. For applicable Task Orders, in the event of sickness, leave, and voluntary or involuntary termination from employment, the impact to the government shall be minimal and position vacancies shall not exceed 15 business days. The contractor shall notify the Contracting Officer and COR of any projected vacancies exceeding 15 business days. Turnover is defined as contractor personnel leaving a position before the Task Order end date and the government still has a requirement for that position.

2.3.3 Manage: During contractor performance, the contractor shall manage the workforce and workload as required per the Basic PWS and Task Order PWS. The contractor shall maintain continual qualifications without government involvement.

2.3.4 Resolve Performance Issues: During contractor performance, the contractor shall resolve all validated performance issues identified by the government within the timeframes specified in the Task Order PWS.

2.3.5 Human Resource Management. The contractor management staff shall not use the government staff members to record arrival or departure times, report absenteeism, sign payroll timesheets or complete corporate appraisal reports for contracted personnel. The contractor shall have an internal management process in place to confirm hours worked and conduct performance assessments for all contracted employees.

2.3.6 Financial Management. The contractor shall accurately monitor, track, and manage all expenses.

2.3.7 Deliverable Management. The contractor shall submit all deliverables in accordance with the Contract Data Requirements List (CDRL) as incorporated with the Task Order.

3.0 GENERAL REQUIREMENTS

3.1 Performance:

3.1.1 Each FOPR shall define the requirement and schedule of deliverables.

3.1.1.1 Each individual Task Order shall identify minimum qualifications as necessary for the mission.

3.1.1.2 The majority of the Task Orders will identify the number and type of positions required per mission. For those Task Orders, the Task Order PWS will include if job sharing will be allowed. Otherwise, job sharing shall not be allowed unless approved by the COR.

The government may include historical labor categories for informational purposes.

3.1.2 The contractor shall provide personnel with the required qualifications, licenses, certifications, training, and security clearances. The contractor shall ensure certifications are maintained and current as applicable. The contractor shall ensure that all personnel complete all necessary credentialing documentation and submit within 48 business hours of contact by government security office personnel unless the government security personnel approves a delay in completion and submission, case-by-case.

3.1.3 Contract Health Care Provider privileges shall be managed in accordance with established DoD and AF Medical Service (AFMS) credentialing, privileging and medical staff appointment processes, outlined in Air Force Instruction (AFI) 41-209, AFI 44-119 and in DoD Directives. Providers who provide care must be awarded clinical privileges prior to providing medical service. Task orders requiring credentialed and/or privileged personnel shall be coordinated with the servicing Medical Treatment Facility (MTF), Chief of the Medical Staff (SGH) or the Credentials Manager (CM), as appropriate.

3.1.4 All medical laboratory services shall be rendered in accordance with established principles and ethics of the medical profession, The Joint Commission (TJC), Health Insurance Portability and Accountability Act (HIPAA), College of American Pathologists (CAP), and Clinical Laboratory Improvement Act (CLIA).

3.1.5 For personal health care services, the government may contact the potential employee during technical evaluation to confirm the qualification level. This discussion will include questions regarding basic understanding of the necessary duties.

3.1.6 All contract instructors or contract guest lecturers shall be considered mandatory reporters of sexual harassment or sexual assault.

3.1.7 All contract personnel shall dress according to any published regulations, local policy, or office dress code.

3.1.8 The contractor shall coordinate all visits to government facilities with the 711 HPW/OMP program manager assigned to the Task Order.

3.1.9 All documents and work accomplished by contractor personnel is property of the government and not to the respective contractor.

3.1.10 When a turnover occurs, the contractor shall provide the prospective replacement personnel’s resume to the COR for verification of meeting mandatory qualifications.

3.1.11 For all task orders awarded, the company shall provide signed documentation, to the government COR, that the company has provided government/contractor relations equivalent training to their respective employee(s). This signed documentation shall be provided to the COR within 10 business days of employee start.

3.2 Base Support:

Base support and services shall be defined within the scope of each Task Order. Typically, this includes office space, office supplies, computer equipment, laboratory equipment, medical supplies and equipment, and network access.

For offsite/remote personnel, location of work performed, with government equipment, shall only be in an location approved for use of DoD data and/or DoD equipment. The respective 711 HPW/OMP shall be notified of residential location for all offsite contract employees prior to start of work on the respective task order.

3.3 Hours of Operation:

3.3.1 All Task Orders will establish the performance start date, the location of work site and the duty hours for the personnel. If a Task Order does not identify the work schedule, the contractor shall be responsible to coordinate with the government on schedule of performance. The majority of the Task Orders will not require contractor employees to work weekends or Federal Holidays. There may be occasions when unique requirements or a short suspense requires employees to adjust work schedules to meet workload demands. Alternate duty locations must be approved by the COR.

3.3.2 In the event of base closures, contractor personnel shall follow the standard news release for the appropriate base employees that will be publicized on local television and radio stations. If a decision for early release is made during normal duty hours, it will be transmitted to all base organizations. On-site support will follow the guidelines from the organization’s commander/director regarding working on-site during Pass and Liberal Leave Days. In the event of a government office closure, contractor personnel shall seek appropriate guidance on duty location from his/her company supervisor. For on-site personnel, determination of the ability to telework during base closures, early dismissals, or delayed reporting will be based on mission need.

3.4 Travel Requirements:

Travel to both CONUS and OCONUS locations may be required and will be specified in each Task Order. Infrequent travel to hazardous duty locations may also be required. All travel costs will be based on the current Federal Travel Regulations and/or Joint Travel Regulations (FTR/JTR) costs. It is the responsibility of the contractor to have the necessary credentials prior to traveling. The travel estimates shall be approved by the COR prior to travel. After initial COR approval for travel, any additional expenses shall be approved by the COR prior to expending. It is the contractor’s responsibility to ensure funds are available prior to travel.

The contractor shall be responsible for obtaining all passenger transportation, lodging, and subsistence. The contractor shall travel using the lowest cost mode transportation consistent with the mission requirements. When the use of air travel is necessary, the contractor shall use the cheapest accommodations to the extent they are available and commensurate with the mission requirements. When the costs within the current FTR/JTR costs cannot be utilized, justification shall be included in the submitted estimate for government review and final determination. Invoicing for travel shall be billed for the entire trip (inclusive of all costs associated with the trip) on a single invoice. Billing for a single trip shall not be broken out into various component billings spread across multiple invoices/cost vouchers, unless otherwise approved by the COR for extenuating circumstances. Further, an invoice shall only be one trip and not a conglomeration of trips. Invoices shall be submitted within 60 days from the travel return date with the inclusion of valid receipts.

3.5 Labor Reporting and Invoicing Instructions:

The following shall apply to invoicing for labor whether as Firm Fixed Price (FFP) or as Time and Material (T&M). Unless otherwise stipulated in a task order, a Full Time Equivalent (FTE) equals 1880 hours of performance of the respective task order PWS.

3.5.1 In every monthly report submitted as a deliverable for a task order, the contractor shall identify, per FTE: (a) the number of hours worked; and (b) the number of hours of vacancy for any reason. “Vacancy” may include the event of sickness; appointments or annual leave;

and voluntary or involuntary termination from employment.

3.5.2 The contractor shall ensure that any kind of vacancy, as identified in 3.5.1, approved by the contractor is planned in a manner to minimize impact to the mission.

3.5.3 If a position is vacant in excess, for any reason, where the contractor will not meet the mandatory task order FTE hours, the contractor shall not invoice for the hours not being performed.

3.5.4 In the event an FTE position remains vacant, or the contractor fails to provide the required services for a period exceeding fifteen (15) consecutive business days, the Contractor is prohibited from billing for day sixteen (16) and any additional days until performance resumes. Deductions for unbilled days shall be assessed as a prorated daily reduction of the monthly rate (not converted to an hourly rate). The Contractor shall clearly detail the deduction calculation and dates of non-performance on the applicable monthly invoice.

3.5.5 If an FTE does not start on task order start date, the contractor shall not invoice until performance begins.

4.0 SERVICES SUMMARY

Contractor performance will be measured against the Acceptable Quality Levels in the Services Summary. Along with the quarterly surveillance conducted by 711 HPW/OMP, performance will be reported in the Contractor Performance Assessment

Reporting System (CPARS). The majority of Task Orders will not have a Task Order services summary different than the one in the Basic Contract. For the Task Orders that will have specific services summary requirements identified in the Task Order, the surveillance will be included in the quarterly surveillance of the contract as well as the CPARs at the Basic Contract level.

Requirement Reference Acceptable Quality Level

Qualified personnel are present for duty on schedule

PWS Para 2.3.1, 3.1.2, and 3.3.1

95% of personnel are present for duty at start of performance

Replacement/substitute personnel are provided in a timely manner

PWS Para 2.3.2 and 2.3.3

95% of replacement/substitute personnel are present for duty such that position vacancies do not exceed 15 business days

Maintains a stable workforce

PWS Para 2.3.2 Turnover, defined as contractor personnel leaving a position before the Task Order end date, shall be less than 20% across all contracted positions.

Provide satisfactory customer service for each requirement

PWS Para 2.3.4 100% of validated customer complaints made and addressed via Corrective Action Reports are resolved within the timeframe provided

Compliance with security requirements

PWS Para 3.1.2, 5.1.1, 5.1.2, and 5.1.3

100% of contractor personnel meet security requirements

Management of Task Orders meets all required thresholds identified in the Task Order PWS

PWS Para 2.3.3 and 4.0 90% of Task Order Acceptable Quality Levels are met where Task Order includes additional service summary requirements

Manages currency of qualifying factors (certifications, licensure)

PWS Para 2.3.3 and 3.1.2

100% of requirements are renewed before the expiration date

Submits deliverables and invoices on time

PWS Para 2.3.7, 3.4, and 6.0

95% of all are deliverables are delivered on-time as defined in the CDRL; 95% of all invoices are submitted monthly; 100% of CDRLs and invoices must be submitted within 10 business days after deadline

5.0 SECURITY

5.1 Position of Trust/Individual Clearances:

5.1.1 All contractor personnel require a minimum of a Tier 1 background check (T1)/SF85 for any position that requires access to the internet, use of automated information systems to cover standalone computers or unescorted entry into restricted or controlled areas prior to reporting for duty in support of any requirement. The investigation is not for a security clearance; it is for a position of trust. This is a mandatory requirement set forth in DoDM 5200.02_AFMAN 16-1405, Air Force Personnel Security Program. All documentation required for security certification shall be the responsibility of the contractor. No foreign nationals shall be employed for any requirement issued under this contract without prior approval of the government.

5.1.2 Individual Task Orders will identify when the contractor shall obtain a U.S. security clearance at the minimum level of "Secret" or “Top Secret” (TS) or “TS/SCI” for all contractor personnel required to have access to the respective level of classified information or access. Interim clearances for newly hired personnel shall be processed as expeditiously as possible. Such clearance must be obtained through the Defense Investigative Services.

5.1.3 The contractor shall comply with all security requirements identified in the 711 HPW Local Security Policies for Integrated Visitor Group memo between the 711 HPW Security and the company. Upon inprocessing, the contractor shall provide a letter identifying all employees hired to perform the service required per the Task Order PWS.

5.1.4 All documents, including papers, abstracts and posters shall be cleared by AF prior to public release.

5.1.5 The highest level of security classification required is either TS and TS/SCI; however, the security classification will be identified in the respective task order PWS.

5.2 Operations Security (OPSEC):

General Operations Security (OPSEC) procedures, policies and awareness are required in an effort to reduce program vulnerability from successful adversary collection and exploitation of critical information. OPSEC will be applied throughout the life cycle of the contract. The Critical Information and Indicator List (CIIL) and the 711 HPW/OMS OPSEC Plan will be provided upon request by 711 HPW/OMS Information Protection Office. While working on the government installation, OPSEC guidance and OPSEC training will be provided by 711 HPW/OMS Information Protection Office. This training will ensure contractors are familiar with 711 HPW/OMS’s CIIL and OPSEC Plan as it pertains to their contract. The contractor shall apply OPSEC in their management of their current program IAW AFI 10-701

Operations Security.

5.3 Counterintelligence (CI) Measures

5.3.1 Cooperate with DoD Counterintelligence entities to address threats related to foreign intelligence activities.

5.3.2 Report suspicious activity, insider threats, or other potential CI concerns to the appropriate DoD agency or security office in compliance with DoDI 5240.06 and related policies.

5.3.3 Communications Security (COMSEC) Compliance

5.3.3.1 Safeguard all communications and ensure compliance with DoDI 8523.01 (Communications Security).

5.3.3.2 Use approved encryption methods to protect classified and Controlled Unclassified Information (CUI) during electronic transmission.

5.3.3.3 Prevent unauthorized access to COMSEC materials and report any loss or compromise of such materials immediately.

5.3.3.4 Training and Awareness, The contractor shall:

5.3.3.4.1 Provide OPSEC awareness training to all personnel, ensuring understanding of CI and COMSEC requirements, as well as their role in protecting critical information.

5.3.3.4.2 Ensure personnel complete any government-mandated OPSEC or COMSEC training prior to beginning work and on an annual basis thereafter.

5.3.3.5 Incident Reporting:

5.3.3.5.1 The contractor shall immediately report the following to the Contracting Officer (CO), Contracting Officer’s Representative (COR), or RSIS Security Office:

5.3.3.5.2 Any suspected or confirmed OPSEC, CI, or COMSEC violations.

5.3.3.5.3 Unauthorized disclosure, loss, or compromise of classified, CUI, or sensitive information.

5.3.3.5.4 Indicators of insider threats or foreign intelligence activities.

5.3.3.5.5 Reports shall comply with procedures outlined in AFI 10-701 and DoDI 5240.06.

5.3.3.6 Subcontractor Compliance:

The contractor shall ensure all subcontractors adhere to OPSEC, CI, and COMSEC requirements outlined in this PWS. Subcontractors must incorporate equivalent protections and training into their operations.

5.3.3.7 Non-Compliance:

Failure to comply with OPSEC, CI, or COMSEC requirements may result in suspension of access to classified information, work stoppage, or termination of the contract for default.

5.4 Cybersecurity Requirements:

5.4.1 The contractor shall provide personnel with the necessary licenses, certifications, training, experience levels, and security clearances that are required, including Federal, State, and local laws and regulations. The contractors will comply with the Defense Acquisition Regulations (DFARS) 252.239.7001 and all cybersecurity requirements stipulated herein.

Individuals will possess a DoD approved cybersecurity baseline certification commensurate to category and level of the assigned position. The DoD approved certification for individuals conducting application/software development, also, must cover knowledge areas in the secure software development life cycle (e.g. secure software requirements and design, secure coding techniques, and secure software deployment strategies).

5.4.1.1 The contractor shall ensure provided personnel meet DoDD 8140.01 prior to any qualifying cyberspace workforce activities are conducted (e.g., system administration, cybersecurity oversight, system security architecture design/development, etc.). Specifically, personnel shall be trained, qualified, and appropriately certified for the types of IT services required by the Wing, including DoDM 8140.03 CYBERSPACE WORKFORCE QUALIFICATION AND MANAGEMENT PROGRAM (February 15, 2023), requirements.

The contractor shall ensure personnel maintain currency with training and certification to competently service technologies deployed within the Wing. Contractor shall provide evidence of baseline DoDM 8140.03 certification, current continuing education status sustainment, certificates showing relevant computing environment certifications, and job/task specific training from contractor to government prior to elevated access is granted or cyberspace workforce activities performed.

5.4.1.2 The minimum requirement for Cyber professionals to have elevated priviliges on the NIPR, DREN, and SIPR networks is a CompTIA Sec+/CEU or other equivalent certification, except for ADPE identified custodians. Therefore, all contractor personnel (except for ADPE custodians) need to be certified at a minimum at IAT Level II IAW DoDM 8140.03.

5.4.1.3 Upon request by the government, the contractor shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions.

5.4.1.4 Certified contractor personnel performing Cybersecurity functions whose certification lapses shall be denied access to DoD information systems.

5.4.1.5 The contractor shall ensure that all personnel meet all applicable requirements to remain on the AF network.

5.5 Non-US Citizens:

Information Regarding Non-US Citizens Assigned to this effort –

5.5.1 Contractor employees requiring access to USAF bases, AFRL facilities, and/or access to U.S. government IT networks in connection with the work on this Contract must be U.S.

citizens. For the purpose of base and network access, possession of a permanent resident card (“Green Card”) does not equate to U.S. citizenship. This requirement does not apply to foreign nationals approved by the U.S. Department of Defense or U.S. State Department under international personnel exchange agreements with foreign governments. Any waivers to this requirement must be granted in writing by the Contracting Officer prior to providing access. The above requirements are in addition to any other contract requirements related to obtaining a Common Access Card (CAC).

5.5.2 For purposes of paragraph (a) above, if an IT network/system does not require AFRL to endorse a contractor’s application in order to gain access, the organization operating the IT network/system is responsible for controlling access to its system. If an IT network/system requires a U.S. Government sponsor to endorse the application in order for access to the IT network/system; AFRL will only endorse the following types of applications; consistent with the requirements above:

5.5.2.1 Contractor employees who are U.S. citizens performing work under this Contract

5.5.2.2 Contractor employees who are non-U.S. citizens and who have been granted a waiver

Any additional access restrictions established by the IT network/system owner apply

6.0 REPORTS & DATA REPORTING REQUIREMENTS:

Applicable deliverables are set forth in the Contract Data Requirements Lists (CDRL). Each deliverable is described on an individual form DD 1423-1. Note that not every data item applies to each Task Order; further specificity regarding data requirements will be provided at the Task Order level. Deliverables are called out in Exhibit A of Section J of the Basic Contract and include:

Status Report Funds and Man-hour Expenditure Report Contractor’s Progress, Status, and Management Report Performance and Cost Report Travel Expense Report Presentation Material Conference Minutes Quality Control Plan Scientific and Technical Reports Computer Product Software End Item Software User’s Manual Technical and Management Work Plan ESOH Inspection Checklists Annual Reports

Permits and Documentation

6.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this Contract for the 711 HPW Mission Support Services via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.

*Reporting Period: Contractors are required to input data by 31 October of each calendar year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

7.0 APPLICABLE DOCUMENTS:

The following documents of issue are in effect on the date of the Request for Proposal (RFP) release. They form part of this PWS to the extent specified herein and apply as referenced in each individual Task Order. The contractors shall monitor updates and changes to the statutes, regulations and policies identified throughout the PWS and comply with those changes. Additional documents may be identified as specified by each individual Task Order.

7.1 Military Standards/Specifications-As specified in each individual Task Order.

7.2 Health Insurance Portability and Accountability Act (HIPAA) of 1996 as amended.

7.3 Department of the Air Force Instruction 44-119 (DAFI 44-119), Medical Quality Operations, and Defense Health Agency Procedures Manual 6025.13 (DHAPM 6025.13), Clinical Quality Management in the Military Health System, are mandatory for healthcare providers. Specific areas of attention are:

7.3.1. Health care providers will be subject to the credentialing and privileging requirements of DAFI 44-119 to include adverse clinical privilege actions listed in DAFI 44-119, Chapter

9. Defense Health Agency Procedures Manual 6025.13, Volume 4, Credentialing and Privileging, also applies.

7.3.2 All health care providers shall be eligible to obtain privileges through the applicable servicing MTF. The contractor shall provide a complete, current and accurate credentials package for each health care provider as required in DAFI 44-119, Chapter 5, and DHAPM 6025.13, Volume 4.

7.3.3 Review of Credentials Packages. The government reserves the right to determine if individuals are qualified to perform duties. The government further reserves the right to refuse an employee based on non-compliance with requirements. This will include review of resumes and credential packet of information. Questions or concerns about the qualifications or credentials of the health care worker will be addressed to the contractor. If the contractor cannot answer the question on behalf of the health care worker, the health care worker can provide the answer directly to the government.

7.4 AFMAN 41-209, Medical Logistics Support, is mandatory in its entirety. Specific areas of attention are inventory management and hazardous material management.

7.5 AFI 33-332, Air Force Privacy and Civil Liberties Program, is mandatory in its entirety.

7.6 AFI 48-102, Medical Entomology Program

7.7 Cybersecurity Documents:

DAFMAN 17-1203 Information Technology Asset Management (ITAM)

AFI 17-130 Cybersecurity Program Management

DAFMAN 17-1301 Computer Security (COMPUSEC)

DAFMAN 17-1305 Cybersecurity Workforce Management Program

DoDM 8140.03 Cyberspace Workforce Qualification and Management Program

7.8 Protection of Human Subjects.

7.8.1 The contractor shall comply, as appropriate, with the provisions of the current versions of the following directives/regulations:

Department of Defense, Title 32, Code of Federal Regulations, Part 219 (32 CFR 219), "Protection of Human Subjects" and "Protection of Human Subjects in DoD Supported Research"

Department of Health and Human Services (DHHS) Regulations, "Protection of Human Subjects" (45 CFR Part 46)

DoD Directive 3216.02, "Protection of Human Subjects in DoD Supported Research"

Air Force Instruction 40-402, Protection of Human Subjects in Biomedical and Behavioral Research

AFRL Instruction 40-402, Protection of Human Subjects in Research

AFRL Instruction 61-103, AFRL Test Activity Involving Human Participants

7.8.2 No action related to human research protocol or human testing shall commence until approval from the Air Force Institutional Review Board (IRB) has been obtained.

7.8.3 If an exemption to the above is granted by the IRB, the provisions above are no longer applicable.

7.9 Education and Instruction Documents:

AFI 41-117, Medical Service Officer Education

DAFPD 36-26, Total Force Development and Management

DAFH36-2675 Information for designers of instructional systems

AFH 36-2647 Competency Modeling

DAFMAN 36-2689 Training Program

DAFI 36-2670 TOTAL FORCE DEVELOPMENT

USAFSAM Operating Instruction 36-101, USAFSAM Education and Training

7.10 Use of Laboratory Animals

7.10.1 The contractor shall comply, as appropriate, with the provisions of the following directives/regulations regarding use of animals, as well as all guidelines identified by the 711 HPW Institutional Animal Care and Use Committee (IACUC):

AFMAN 40-401(I), The Care and Use of Laboratory Animals in DoD Programs

DoD Directive 3216.01, Use of Laboratory Animals in DoD Programs

AR 40-33/SECNAVINST 3900.38C/AFMAN 40-401 (I)/DARPAINST

18/USUHSINST 3203, The Care and Use of Laboratory Animals in DoD Programs

SGE-C Oversight Guidance Memo

Animal Welfare Act (7 CFR)

Animal Welfare Regulations (9 CFR)

United States Department of Agriculture (USDA) Animal and plant health inspection service (APHIS) Animal Care Policies (July 2007)

Public Health Service (PHS) Policy on Humane Care and Treatment of Laboratory Animals

U.S. Government Principles for the Utilization and Care of Vertebrate Animals in Testing, Research, and Training

Institutional Animal Care and Use Committee Guidebook

Guide for the Care and Use of Laboratory Animals (“The Guide”)

NRC Distress Report – Executive Summary

NRC Distress Report – Report-in-brief

Occupational Health and Safety in the Care and Use of Research Animals

DHA-MSR 6025.02 “The Care and Use of Animals in DOD Research, Development, Test and Evaluation (RDT&E) or Training Programs

Biosafety In Microbiological and Biomedical Laboratories 6th Edition

Air Force Regulatory and Compliance Oversight Office

7.10.2 If required, the contractor shall provide confirmation of full accreditation by the Association for Assessment and Accreditation of Laboratory Animal Care, International (AAALACi)

7.11 DoD Directive 5500.07, Ethics and Standards of Conduct, Latest Version

7.12 DoD Document, Clinical Laboratory Improvement Program (DOD-CLIP)

7.13Occupational Safety and Health Administration (OSHA) Hazardous Communication Standard (HCS), Latest Version

7.14 Federal Regulation, OSHA, 29 CFR Part 1910.1030, Occupational Exposure to Blood Borne Pathogens, Latest Version

7.15 Federal Regulation, OSHA, 29 CFR Part 1910.1045, Occupational Exposure to Hazardous Chemicals

7.16 College of American Pathologists (CAP) Laboratory Accreditation Standards, Latest Version

7.17 OSHA Std. 29 CFR 1910-134

8.0 CONTINUATION OF ESSENTIAL CONTRACTOR SERVICES:

The Task Order PWS will identify if a requirement is mission essential.