Attachment 1_CLS Next Draft Performance Work Statement (PWS)_18 Feb 2026.docx

Performance Work Statement MQ-9A Reaper Contractor Logistics Support (CLS)

UNMANNED AVIATION

NAVY AND MARINE CORPS MULTI-MISSION TACTICAL

UNMANNED AIRCRAFT SYSTEMS (UAS)

OPERATION & MAINTENANCE (O&M) SUPPORT

FOR

CONTINENTAL UNITED STATES (CONUS) and

OUTSIDE THE CONTINENTAL UNITED STATES (OCONUS)

Distribution Statement D: Distribution authorized to U.S. Government Agencies and their Contractors Administrative or Operational Use 18 April 2023. Other requests for this document shall be referred to PMA-266, 47123 Buse Road Bldg. 2272, Patuxent River, MD 20670.

Export Warning Statement: This document contains technical data whose export is restricted by the Arms Export Control Act (Title 22, U.S.C., Sec 2751, and et seq.) or Export Administration Act of 1979, as amended, Title 50, U.S.C. App. 2401 et seq. Violations of these export laws are subject to severe criminal penalties.

Controlled By: PEO (U&W) Controlled By: NAVAIRSYSCOM CUI Category: CTI Dissemination Control: Distribution Statement D

POC: PMA-266, (301) 757-7409

Table of Contents

Change Summary Page

1.0 Scope

The Contractor shall provide comprehensive operational support for the United States Marine Corps MQ-9A Unmanned Aircraft System (UAS) and its associated payloads/capabilities, while ensuring sustained combat capability at designated Continental United States (CONUS) and Outside Continental United States (OCONUS) locations. This support includes Organizational-Level (O-Level) maintenance and qualified pilot and sensor operator aircrew services at Main Operating Base (MOB), Forward Operating Base (FOB), and other deployed sites as directed by the Government.

1.1 Description of Services

The Contractor shall:

a) Aircraft Maintenance: Provide O-Level maintenance for the MQ-9A system and its payloads/capabilities in accordance with (IAW) applicable O-level maintenance manuals, COMNAVAIRFORINST 4790.2E, and other relevant directives. This includes, but is not limited to:

1. Troubleshooting and repair of aircraft systems

2. Scheduled and unscheduled maintenance

3. Maintenance record keeping

4. Maintenance planning

5. Maintaining aircraft readiness standards and achieving minimum identified performance metrics

b) Aircrew Services: Provide qualified MQ-9A pilots and sensor operators to support flight operations. This includes:

1. Mission planning and execution

2. Pre-flight and post-flight activities

3. Maintaining required flight certifications and qualifications

2.0 Work Location and Work Schedule

2.1 Work Location

(To support the flight schedule daily) Estimated OPTEMPO (Maintenance Availability Required)

a) Detachment locations may include:

1. FOB (DP-60E) + 1 EXPEDITIONARY SITE INDOPACOM

2. FOB (DP-60F) + 1 EXPEDITIONARY SITE INDOPACOM

b) Detachment schedules will be provided as soon as practical, with as much advance notice as possible for necessary preparation to support any detachments. Meeting operational demands may require rapid deployment of maintenance recovery teams, potentially including weekend travel and short-notice dispatches, to both Department of Defense (DoD) and non-DoD airfields.

c) Both the table and the location list are not inclusive of all potential locations or variation in number of aircraft.

d) At all locations the contractor shall be prepared to integrate with USMC personnel if they are available or as they become available.

2.2 Work Schedule

a) Operational Coverage: The Contractor shall provide up to 24/7 (as specified in Section 2.1) operational support for MQ-9A aircraft and Ground Control Station (GCS) maintenance and aircrew operations to meet mission requirements, including deployments, temporary duty assignments, and exercises. This support shall align with the local flying schedule as directed by the tasking authority at each location.

i) O-Level Maintenance Staffing: The Contractor shall maintain sufficient staffing levels to provide continuous O-Level maintenance support for up to six (6) MQ-9A aircraft and associated GCSs at the locations specified in Section 2.1 (Work Locations) of this PWS. This staffing shall ensure the capability to support up to four (4) sorties (up to four (4) aircraft) within a three (3)-hour launch window, as directed by the flight schedule, while maintaining the required aircraft readiness rates. All O-Level maintenance positions shall be prepared to integrate with government trained military personnel as they become available per 4.2.5 a).

ii) Aircrew Staffing: The contractor shall provide aircrew pairs at the locations specified in Section 2.1 (Work Locations) of this PWS. This staffing shall ensure the capability to support flights as directed by the flight schedule as directed by the tasking authority at each location.

b) Aircraft and Equipment Shelter: The Contractor shall develop and implement local Standard Operating Procedure (SOP) or sheltering aircraft and associated equipment within Government-provided facilities during emergency situations such as extreme weather or security operations. This plan shall address procedures for both normal duty hours and non-duty hours and ensure the safety and security of the assets and shall be submitted to Squadron Commanding Officer (CO) for review and approval.

2.3 Facilities

a) Government-Furnished Facilities: The Government will provide the necessary facilities for task order performance. The Government retains the right to modify or reallocate these facilities based on space utilization guidelines, mission needs, and personnel requirements. Government facilities have been inspected for compliance with DoD standards, and the Government will address identified hazards not caused by the Contractor, IAW host base safety and health directives.

b) Contractor Safety Compliance: The Contractor shall comply with Occupational Safety and Health Administration (OSHA) regulations and all other applicable laws and regulations for employee protection. The Contractor shall exercise reasonable care to prevent damage to Government facilities.

c) Housekeeping: The Contractor is responsible for maintaining cleanliness and order in all assigned workspaces, including those not designated as military-only spaces. This includes daily cleaning, trash removal, and maintaining a Foreign Object Debris (FOD)-free environment. Floors in all assigned work and office spaces shall be free of oil, grease, and other hazards. The Contractor shall provide all necessary housekeeping materials and supplies. This responsibility extends to ramp and hangar areas, including daily FOD walk-downs compliant with local base instructions. The Contractor shall also maintain cleanliness in all areas affected by their work, including exterior areas. The Contractor shall notify the Contracting Officer’s Representative (COR)/Technical Point of Contact (TPOC) via email of any required facility repairs.

3.0 Requirements

3.1 General Requirements

a) Compliance Programs: The Contractor shall adhere to the established Quality Assurance Program and Environmental, Safety, and Health (ES&H) Program, IAW local procedures.

b) Personal Services Prohibition: The Contractor shall manage its employees to strictly avoid any actions that constitute, or could be perceived as, personal services as defined in FAR Part 37. The Contractor shall immediately notify the COR/TPOC of any potential or perceived instances of personal services.

3.1.1 Meetings, Communication and Business Relations (0001, X002, X003, X004, X006, X008, X009, X010, X011, 0012)

a) Single Point of Contact: The Contractor shall provide a single Point of Contact (POC) that is the primary interface with Government program authorities and representatives on program/project and contract administrative issues. The single POC shall be established at the Post Award Conference (PAC).

b) Post Award Conference: Within seven (7) calendar days of contract award, the Contractor shall participate in a PAC hosted by the Government IAW FAR 42.302(a)(3). This conference will include Government contracts and management personnel. The Contractor shall present its management procedures, provide initial progress assessments, review the status of technical and other specialized topics as required, and schedule dates for upcoming critical meetings and actions. The presentation shall address, at a minimum, the following topics:

1. Contractor Organization: Organizational structure, including identification of subcontractors and their roles

2. Key Personnel: List of key personnel with contact information

3. Contract Overview: Summary of contract requirements and key deliverables

4. Transition Plan: Detailed Transition Phase-In Plan (See Section 3.1.2 of this PWS)

5. Risk Management Plan: Identification of potential risks and mitigation strategies

6. Performance Metrics and Technical Requirements: Plan for meeting performance metrics and technical requirements outlined in this PWS

c) Program Management Review (PMR): The Contractor shall participate in a semi-annual PMR at a Government-designated location. The purpose of the PMR is to assess program health and identify long-term support challenges.

1. Attendees: The Contractor shall submit a proposed attendee list to the Government CLS Integrated Product Team Lead (IPTL) via email for COR approval prior to travel (if required)

2. Agenda: The CLS IPTL will collaborate with the Contractor to develop the PMR agenda

3. Briefing Materials: The Contractor shall prepare and submit briefing materials to CLS IPTL via email seven (7) business days before each PMR

d) Site Meetings: The Contractor shall participate in recurring and ad-hoc site meetings with the designated Government representatives. These meetings may include daily stand-ups, weekly scheduled meetings, base agency coordination meetings, and informal discussions. These meetings shall not alter the contract requirements.

e) Additional Meeting Support and Frequency: The following meetings and briefings are requirements that the Contractor is expected to prepare for, attend and participate in during this contract. This list may not be all inclusive of all the meetings.

f) Business Relations: Effective management and coordination are essential for successful execution. The Contractor's responsibilities in this area include:

1. Performance Management: The Contractor shall manage the timeliness, completeness, and quality of all work performed during the Period of Performance (PoP).

2. Issue Resolution and Corrective Action: If the Government identifies an issue, a Corrective Action Request (CAR) IAW Attachment 2, Corrective Action Process Form will be issued to the Contractor. The Contractor shall address the CAR and implement a resolution IAW Attachment 3, PMA-266 Corrective Action Request Process.

3. Subcontractor Management (if applicable): The Contractor shall effectively manage all subcontractors, ensuring their performance aligns with the task order requirements. This includes clear communication, performance monitoring, and prompt issue resolution.

3.1.2 Transition

3.1.2.1 Transition Phase-In (0001):

The Transition Phase-In period, defined as the first two (2) months upon Contract award, allows the Contractor to prepare for full operational capability.

a) The Contractor shall submit a Phase-In Transition Plan outlining its strategy and schedule, IAW CDRL A001, Phase-In Transition Plan. This plan must detail how the Contractor will transition and adequately support performance on the first day of the PoP.

b) The Contractor shall conduct a joint inspection of all Government-furnished facilities and property with the cognizant Government team lead/members, COR and/or TPOC, and, if applicable, the incumbent contractor. This inspection will identify existing deficiencies and needs to be addressed during transition and execution by the incoming contractor.

c) The Contractor shall establish and participate in weekly transition meetings with all stakeholders, including the incumbent contractor, if applicable. An action item tracker shall be provided via email to the COR and TPOC one (1) business day before each weekly transition meeting. This report will track known actions and contract performance needs and shall include the following:

1. Operational Manuals and Procedures: Strategy, schedule, and status of Contractor Flight Operations and Ground Operations Manuals and Procedures IAW CDRL A002, Mission Flight Operations Summary Report.

2. Personnel: Strategy, schedule, schedule and status of hiring, relocating, and training personnel.

3. Security and Access: Strategy, schedule, and status of security clearances, site and IT access, DD Form 2875 – System Authorization Access Request (SAAR) Form (May 2022), Information Assurance training, and Mission Partner Sponsorship (MPS) access.

4. Equipment Inventory: Schedule and status of equipment inventory. The Contractor shall identify any issues preventing or limiting transition and shall be submitted to the COR/TPOC.

5. Quality Management System (QMS): Strategy and schedule for coordinating all matters related to the Contractor's QMS, ensuring full adherence to ISO 9001 standards throughout program assessments and the assumption of flight operations, maintenance, and logistics functions.

6. Transition Status and Challenges: Any conditions affecting contract compliance, schedule impacts, and planned remedial actions.

3.1.2.2 Transition Phase-Out (0012):

The Transition Phase-Out period, defined as the final two (2) months of the Contract PoP, allows for the orderly transfer of all responsibilities and assets back to the Government or to a successor contractor.

a) Transition Plan: The Contractor shall submit a Phase-Out Transition Plan outlining its strategy and schedule, IAW CDRL A003, Phase-Out Transition Plan. This plan must detail how the Contractor will relinquish responsibilities and ensure uninterrupted support during and after the transition.

b) Joint Inspection: The Contractor shall conduct a joint inspection of all Government-furnished facilities and property with the cognizant Government team Lead/members, COR and/or TPOC, and the successor contractor (if applicable). This inspection will document the condition of assets and identify any outstanding deficiencies.

c) Transition Meetings: The Contractor shall establish and participate in weekly transition meetings with all stakeholders, including the successor contractor (if applicable). An action item tracker shall be provided via email to the COR, and TPOC one (1) business day before each weekly transition meeting. This report will track progress on transition activities and shall include the following:

1. Operational Manuals and Procedures: Strategy, schedule, and status of transferring all operational manuals and procedures to the Government or successor contractor.

2. Personnel: Strategy and schedule for personnel demobilization or transfer to the successor contractor, ensuring continued support during the transition.

3. Security and Access: Strategy and schedule for revoking system access, including IT access, DD Form 2875 – SAAR Form (May 2022), and MPS access for departing personnel.

4. Equipment Inventory: Schedule and status of the final inventory of Government-furnished equipment, documenting the condition and location of all assets. Any discrepancies or issues shall be reported to the COR/TPOC.

5. Quality Management System: Strategy and schedule for transferring all QMS documentation and records to the Government or successor contractor.

6. Transition Status and Challenges: Any conditions affecting contract closeout, schedule impacts, and planned remedial actions.

3.2 Safety, Hazardous Material (Hazmat) and Incident Reporting (X002, X003, X004, X006, X008, X009, X010, X011)

3.2.1 Safety

a) Aircraft Fuel Cell and Tanks Program: The Contractor shall establish and maintain an Aircraft Confined Space Entry Program IAW COMNAVAIRFORINST 4790.2E, Chapter 7 and NAVAIR 01-1A-35 (series) manual. Additionally, the Contractor shall meet all local base instructions at all bases to which the squadron is detached. The Contractor shall furnish all associated equipment, training, certifications, and protective equipment required to conduct an Aircraft Fuel Cell and Tanks Program.

b) Confined Space Entry Program: The Contractor shall establish a Confined Space Entry Program IAW COMNAVAIRFORINST 4790.2E, Chapter 7 and OPNAV M-5100.23 (series) if required. Additionally, the Contractor shall meet all local base instructions at all bases to which the squadron is detached. The Contractor shall furnish all associated equipment, training, certifications, and protective equipment required to conduct an Aircraft Confined Space Entry Program.

c) Safety Equipment: The Contractor shall provide all personal safety equipment and shall comply with the regulations, standards, and all state and local Occupational Safety and Health Administration (OSHA) regulations, OPNAVINST 3750.6 (series), OPNAVINST 5100.23 (series), and DCMA INST 8210-1 (series).

3.2.2 Hazmat

a) Hazardous Material and Waste: The Contractor shall comply with all federal, state and local laws, regulations, directives, and instructions pertaining to training, control, use, handling, storage, and disposition of hazardous material and hazardous waste. The Contractor shall comply with all Installation directives and programs for management and control of hazardous material and hazardous waste IAW OPNAVINST 5100.23 (series), OPNAVINST 5090.1 (series) and DoDINST 6050.05 (series). All facilities operated by the Contractor are subject to inspection without prior notice.

3.2.3 Incident Reporting, Investigations and Aircraft Recovery

a) The Contractor shall fully cooperate and assist Government personnel in all mishap investigations, Inspector General investigations, and incidents involving Government property damage. This cooperation includes:

1. Mishap Reporting and Investigation: The Contractor shall immediately report all facts related to any Government property damage incident, including ground and/or aircraft hazards or incidents as defined by OPNAVINST 3750.6 (series), that may have caused loss or damage to aircraft, or injury or loss of personnel. This information shall be provided via email to the COR, TPOC, Procuring Contracting Officer (PCO), and Government Flight Representative (GFR). The Contractor shall report all accidents, injuries, and safety-related mishaps to the COR, IAW OPNAVINST 5100.23 (series). If the Government initiates a mishap investigation, the Contractor shall cooperate fully and assist Government personnel until the investigation is complete.

2. Inspector General Investigations: The Contractor shall provide full cooperation and assistance IAW local Command Operating procedures to Government personnel throughout the investigation.

3. Aircraft Recovery: The Contractor shall provide personnel to recover crashed, damaged, or downed aircraft within CONUS or OCONUS detachment locations, as directed by the on-site Government representative and IAW OPNAVINST 3750.6 (series). Services include preventing further damage, performing temporary repairs, and disassembling the aircraft as necessary for transport or flight to a repair site. The Contractor shall ensure the downed aircraft is free of hazardous materials and liquids before transport.

4. Toxicology Tests: The Contractor shall cooperate fully with any Government-directed toxicology tests of Contractor personnel, which will be conducted at Government expense.

3.3 Security (ALL CLINS)

a) The Contractor shall comply with all applicable DoD physical and cyber security requirements. Security support provided by USMC to the Contractor includes storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badges, base visitor control, investigation of security incidents, base traffic regulations, the use of security forms, and conducting inspections required by DoDM.5200.01, Volume 3.

b) All contractor personnel shall maintain security clearance eligibility commensurate with the level of classification of the work performed as annotated IAW Attachment 4, DD Form 254, Contract Security Classification Specification Form. Contractor personnel shall require access to classified information in performance of this contract up to and including Top Secret (TS)/ Sensitive Compartmented Information (SCI). Contractor shall have a final Top Secret Facility Clearance Level (FCL), with an approved safeguarding level of Secret. The Contractor is responsible for ensuring that all personnel receive the requisite investigation and are favorably adjudicated IAW National Industrial Security Program Operating Manual (NISPOM) codifying 32 Code of Federal Regulation Part 117, NISPOM Rule. Contractor employees who fail to meet security clearance requirements may not access classified information or perform sensitive duties. In such cases, the contractor employee may not perform on this contract. Access to SCI, in performance of this contract, requires a final Top Secret US. Government Personnel Security clearance based upon a Tier 5 background investigation, T5R or equivalent investigation and SCI Indoctrination. Contractor shall provide individuals who are able to achieve and maintain the adjudicative standards set forth in the Intelligence Community Directive (ICD) 704 “Personnel Security Standards and Procedures Governing Eligibility for Access to Sensitive Compartmented Information and Other Controlled Access Program Information,” for continued employment. Personnel are NOT authorized to perform SCI work on this contract, until approved for access by the NAVAIR Special Security Officer (SSO) and Senior Intelligence Officer (SIO). Access, processing, and storage of SCI information shall be conducted within an approved SCI accredited government facility only. Contractor Personnel will require access to SCI networks as annotated IAW Attachment 4, DD Form 254.

c) All DoN Contractors with SCI access must be briefed into NATO Secret access, IAW Director of National Intelligence Memorandum 5 May 2017, Access to North Atlantic Treaty Organization (NATO) Information by Intelligence Community (IC) Personnel and Naval Intelligence Security Policy Directive 17-008 Revision, Mandate for North Atlantic Treaty Organization (NATO) information by Intelligence Community (IC) Personnel.

d) The contract deliverables (including reports, software and hardware) shall not be classified at the SCI level. SCI shall be utilized and accessed as part of routine work only.

e) Contractor personnel who perform the requirements of this PWS must be U.S. citizens. All Contractor employees who perform the requirements of this PWS must complete an in- depth pre-employment screening that will include, at a minimum a criminal history check, employment history check, citizenship verification, credit check, and drug screening. Contractor employee candidates must receive a favorable screening result PRIOR to employment IAW SECNAV M-5510.36 and SECNAVINST M-5510.30.

3.3.1 Program Protection and Information Security

a) The Contractor shall implement robust program protection and information security measures, encompassing both physical and cybersecurity, IAW all applicable regulations and directives. Specifically, the Contractor shall:

1. Develop and Implement a Program Protection Implementation Plan (PPIP): The Contractor shall develop and implement a PPIP for all locations, IAW DoDI 5200.39, Critical Program Information (CPI) Protection, utilizing the countermeasures outlined in the MQ-9 Program Protection Plan (PPP) IAW Attachment 5, Program Protection Plan (PPP). This PPIP shall incorporate system attributes common to the United States Air Force (USAF) and those unique to the United States Marine Corps (USMC). The PPIP shall be delivered as specified IAW CDRL A004, Program Protection Implementation Plan (PPIP).

2. Cybersecurity Maturity Model Certification (CMMC) for Contractors and Subcontractors: The Contractor shall be certified as a Level 2 under the CMMC program with a C3PAO assessment for PMA-266 information.

3. Controlled Unclassified Information (CUI): The Contractor shall safeguard all Classified and Controlled Unclassified Information (CUI) pertaining to this contract in accordance with applicable regulations and guidance, including the MQ-9A PPP, NISPOM (32 CFR Part 117), DoDI 5200.48 (CUI), DoDD 5400.07 (Freedom of Information Act (FOIA) Program), DFARS 252.204-7012 (Safeguarding Covered Defense Information and Cyber Incident Reporting), and NIST SP 800-171 (Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations). This includes marking all CUI appropriately IAW DoDI 5200.48. CUI pertaining to this contract shall not be released for public dissemination, including posting on social media platforms, without prior approval from the appropriate U.S. government authority. Requests for public release shall be submitted to PEO (U&W), Public Affairs Office.

4. Comply with Security Requirements: The Contractor shall comply with all applicable physical and cybersecurity requirements, follow instructions from military police or other security personnel, adhere to installation traffic laws and other governing policies specified, and comply with contract security requirements as outlined in DoD 5000.02, National Industrial Security Program Operating Manual (NISPOM) codifying 32 Code of Federal Regulation Part 117, NISPOM Rule, and DoD 5220.22-R (or latest guidance).

5. Protect Program Information: The Contractor shall mark and protect all documents produced under this task order IAW the MQ-9 Reaper Security Classification Guide (SCG) and DoDI 5200.39, Critical Program Information (CPI) Protection.

6. Cybersecurity Plan: The contractor shall be required to deliver a Program Cybersecurity Implementation Plan (CSIP) or an Annex CSIP to address each of the sections of the (PMA) Cybersecurity Plan (CSP). The contractor shall demonstrate its understanding of the CSP and describe how the requirement of each of the sections of the CSP will be achieved by the contractor. Sections of the CSP that are NOT applicable are required to be addressed. The contractor shall describe why a particular section is not applicable. The final Program CSIP shall be in Adobe Acrobat format with a digital signature from the contractor cognizant authority.

7. Cybersecurity System/Software Assurance Report: If a system or software is to be delivered to the Government then the Contractor shall address these requirements within the Cyber Sec System/Software Assurance Report IAW CDRL A005, Cybersecurity System/Software Assurance Report.

b) If no approved Program CSIP currently exists between the contractor and the Government (PMA), then one must be created and submitted. If an approved Program CSIP already exists and sufficiently satisfies the CSP requirements for the contract, then no new CSIP delivery is required. In such cases, the Contractor in consultation with the Government shall only submit a Contract Letter to the Government stating that all CSP requirements are satisfied by the existing Program CSIP.

c) If CSP requirements are NOT adequately addressed by the existing Program CSIP, then an update to the Program CSIP or a supplemental CSIP document referred to as an “Annex CSIP” shall be created to satisfy the CSP requirements. An Annex CSIP shall address unique CSP Section "G" Assessment and Authorization requirements if a system is being delivered under the contract and unique Section "Q" Software requirements if software is being delivered. These Program CSIP updates or Annex CSIPs shall be submitted on a semi-annual (twice per year) basis IAW CDRL A006, Cybersecurity Implementation Plan (CSIP).

3.3.2 Operations Security (OPSEC), Communication Security (COMSEC), and Information Assurance (INFOSEC)

3.3.2.1 Operations Security (OPSEC)

a) While performing aboard Government sites, and at commercial sites in support of this contract, the Contractor shall comply with the provisions of OPNAVINST 3432.1, the local base or command OPSEC instructions.

3.3.2.2 Communications Security (COMSEC)

a) When access to COMSEC material or information at Government facilities is required, Contractors shall adhere to COMSEC rules IAW CFR Title 32 Part 117, EKMS 1E, and local base/command instructions. The Contractor shall comply with all applicable policies and procedures to ensure the proper handling, accountability, use, and protection of COMSEC material and equipment. The Contractor Facility Security Officer (FSO) shall provide annual COMSEC security refresher training and monthly topical COMSEC training to the Contractors who are granted access to COMSEC material.

3.3.2.3 Government Applications and Information Assurance (INFOSEC)

a) The Contractor shall gain access to the appropriate Government applications. These systems include but are not limited to Marine Corps Enterprise Network (MCEN), Future Infantry Soldier Technology (FIST) System, Naval Tactical Command Support System (NTCSS), Naval Aviation Logistics Command Management Information System (NALCOMIS), Optimized Organizational Maintenance Activity (OOMA), ONE Touch, Naval Aviation Logistics Data Analysis (NALDA), Navy Enterprise Resource Planning (N-ERP), DoD EMALL, Data Encryption Standard eXtended (DESX), Naval Logistics Library (NLL), Naval Air Technical Data and Engineering Service Command (NATEC), Web CATS, Joint Discrepancy Reporting System (JDRS), Naval Ordnance Safety and Security Activity (NOSSA), Decision Knowledge Programming Team (DECKPLATE), Enhanced Technical Information Management Systems (ETIMS), Virtual Technical Assistance and Maintenance Program (VTAMP) and Official Information Exchange (OIX) gateway.

b) All contractor personnel requiring access to these systems must comply with DON Information Assurance and Personnel Security requirements. This includes completing the DD Form 2875 – SAAR Form (May 2022) and the Initial/Annual Cybersecurity training.

c) Government data associated with this contract must not be transmitted onto non-DoD IT systems (public or private). This restriction applies to all data types, including, but not limited to, aircraft, flight, mission, maintenance, logistics, and program-related data.

3.3.3 Common Access Cards (CACs)

a) The government will issue CACs/local and facility-specific ID badges to on-site contractor personnel. The Contractor must provide all necessary information for badge issuance.

b) Before receiving a CAC, contractor employees need a favorably adjudicated National Agency Check with Inquiries (NACI) (or higher) investigation per SECNAVINST 5510.30C and DoDI 5200.46. CAC issuance is limited to contractor personnel who require:

1. Physical access to a DoD facility and logon access to DoD networks (on-site or remotely);

2. Remote logon access to a DoD network using approved procedures; or

3. Recurring physical access (six months or more) to multiple DoD or non-DoD federally controlled facilities on behalf of the DoD.

c) A sponsoring activity may issue a temporary CAC based on a favorable FBI fingerprint check and a scheduled OPM NACI.

d) The Contractor shall notify the Trusted Agent (TA) via email within twenty-four (24) hours when a contractor employee has left the program at which time the TA will revoke that contractor employee’s CAC.

3.4 Aircrew (X002, X003)

a) The contractor shall provide qualified and certified MQ-9A pilots and sensor operators to support combat and training operations worldwide. This support includes fulfilling MOB and FOB aircrew requirements. Specific requirements are as follows:

1. Personnel Qualifications: All pilots and sensor operators must be Satellite Launch and Recovery (SLR) and Automated Takeoff and Landing Capability (ATLC) qualified. MOB Training and qualifications will adhere to DCMA INST 8210-1 (series). Line of Sight (LOS) Launch and Recovery (C-Band) qualifications may be required depending on the location.

2. MOB Security Clearance: MOB pilots require TS clearances with SCI eligibility. All MOB aircrew must be able to access TS and TS/SCI networks before, during, and after flights for situational awareness, operational coordination, and mission-critical information exchange.

3. Flight Approvals: Prior to operating Squadron aircraft, the contractor will obtain appropriate flight approvals from the GFR/Alternate Government Flight Representative (AGFR), documented on a signed DD Form 3062.

4. Documentation: The contractor will maintain records of aircrew licenses, qualifications, and currency requirements IAW DCMA INST 8210-1 (series) and the contractor's flight and ground operations procedures.

5. FOB Safety Backstop: When requested by the Squadron CO, FOB aircrew will provide a safety backstop during MOB-controlled ATLC takeoffs and landings. They will maintain two-way communication with the MOB and be prepared to assume aircraft control according to Squadron Standard Operating Procedures (SOPs).

3.4.1 Pilots (X002, X003)

a) Pilot Responsibilities: Contractor pilots will manage all aspects of government MQ-9A aircraft operations at both MOB and FOB locations when not performed by military pilots. This includes preflight, ground operations, launch system checks, aircraft handoff, crew briefings and debriefings, and maintenance debriefings. These contractor-provided pilots will be fully trained and qualified as part of a complete crew pair (pilot and sensor operator) that is ready to operate the MQ-9A anytime there is an intent to fly as determined by the flight schedule, regardless of whether the flight is intended to be controlled by military or contractor crews.

b) Pilot in Command Responsibilities: The Pilot in Command (PIC) maintains control of the MQ-9A at all times, even when autopilot or programmable modes are engaged, ensuring continuous situational awareness and the ability to adjust air speed, altitude, and heading. This applies to pilots at both FOB and MOB locations. The PIC will also respond to system malfunctions, emergencies, and air traffic control directions according to the Naval Air Training and Operating Procedures Standardization (NATOPS) Flight Manual for the U.S. Navy Model MQ-9A UAS, other relevant Squadron Publications, and DCMA INST 8210-1 (series).

3.4.2 Sensor Operators (X002, X003)

a) The Contractor shall provide Electro-Optical and Lynx Synthetic Aperture Radar (SAR) qualified sensor operators for all FOB and MOB flight operations not performed by military sensor operators. These contractor-provided sensor operators will be fully trained and qualified as part of a complete crew pair (pilot and sensor operator) that is ready to operate the MQ-9A anytime there is an intent to fly as determined by the flight schedule, regardless of whether the flight is intended to be controlled by military or contractor crews.

1. MOB Security Clearance: MOB sensor operators require TS clearances with SCI eligibility and must be able to access TS and TS/SCI networks and information systems before, during, and after flights for situational awareness, operational coordination, and mission-critical information exchange.

2. Sensor Operation: Contractor sensor operators will operate the sensors IAW the NATOPS Flight Manual for the U.S. Navy Model MQ-9A UAS, other relevant Squadron Publications, and DCMA INST 8210-1 (series).

3.5 General Maintenance

a) The Contractor shall provide personnel, expertise, and services to troubleshoot, maintain, and repair all MQ-9A aircraft, related communications and networking equipment, and supporting systems.

3.5.1 Aircraft Maintenance (O-Level) (X009, X010, X011)

a) The Contractor shall perform scheduled and unscheduled maintenance on MQ-9A aircraft systems, payloads/capabilities, ancillary equipment, engines, Support Equipment (SE), and Individual Material Readiness List (IMRL) items, per applicable technical manuals and directives, to meet the flight and ground event schedule. Tasks performed in support of scheduled and unscheduled maintenance include but are not limited to:

1. Scheduled and Unscheduled Maintenance

2. Maintenance Control Planning and Management

3. Aircraft Maintenance Action Documentation via Logs, Records, Forms, and Electronic means

4. Flight Line Operations/Functions

5. SE Operation and Inspections

6. Aircraft Inspections

7. Aircraft Movement

8. Corrosion Control/Aircraft Painting

9. Troubleshooting

10. Preservation and De-Preservation

11. General Aircraft Maintenance

12. Technical Directive Compliance and Modifications

13. Tool Control Program Tool Issue/Receipt supporting Aircraft Maintenance Shops including Hazardous Materials, Tool Room/Box/Pouch Configuration

14. IMRL and Metrology and Calibration (METCAL) Equipment Management

15. Weight and Balance Compliance

16. Maintenance Data System Administrator / Analyst (SA/A)

17. Maintain Aircraft, Engines, and SE Logbooks

18. Material Control (Supply)

19. Technical Publications Library Program Management

20. Launch and Recovery (LR) operations

21. Mission Profile Changes

3.5.2 Composite Repair (X009, X010, X011)

a) The Contractor shall perform composite repairs on MQ-9A aircraft following applicable Technical Data and authorized depot-level directives per Fleet Support Team (FST).

3.5.3 Fuel System Maintenance (X009, X010, X011)

a) The Contractor shall perform all required fuel system maintenance on MQ-9A aircraft. This is considered maintenance for the purposes of this contract.

3.5.4 Ground Control Station (X008, X010, X011)

a) The Contractor shall perform scheduled and unscheduled maintenance on MQ-9A GCSs, including subsystems, ancillary Support and peripheral equipment, Ground Data Terminals (GDTs), Launch and Recovery Element/GCSs (LRE/GCSs), Tactical Common Data Links (TCDLs), Payloads/capabilities, and Ultra High Frequency (UHF) Line of Sight Antennas.

1. Pre-, in-flight, and post-flight inspections, launch and recovery activities, and scheduled and unscheduled maintenance. The Contractor shall also operate and maintain GDT systems, including units located on Government communications towers. The Contractor shall implement approved technical directives.

b) GCS Technicians and maintenance personnel operating within the MOB require TS clearances with SCI eligibility. Maintenance activities within the MCE will be conducted inside a Sensitive Compartmented Information Facility (SCIF). The contract deliverables under this contract (including reports, software and hardware) will not be classified at the SCI level.

c) The Contractor shall notify via phone and email upon discovery of the loss of connection and coordinate with host base communication functions through the VMU S-6 department to maintain Secure Internet Protocol Router Network (SIPRNET)/Voice over Secure Internet Protocol (VoSIP) connectivity in the LREs/GCSs as required.

3.6 Supply Support and Material Management (0007, X008, X009, X010, X011)

a) The Contractor shall manage material requirements for all assigned MQ-9A aircraft system and associated hardware to ensure mission readiness. This includes forecasting, ordering, expediting, receiving, inspecting, tracking, and accounting for all consumables, repairables, and equipment IAW DoDINST 4000.25-1-M, Military Standard Requisitioning and Issue Procedures (MILSTRIP).

b) The Contractor shall provide supply support services for all MQ-9A aircraft assigned, including but not limited to:

1. The Contractor shall order, expedite, receive, and inspect all consumable, repairable, equipment and assemblies (known as Material), to perform the requirements of this contract IAW DoDINST 4000.25-1-M (MILSTRIP). The Contractor shall track, account for, and expedite the movement of all material between all operational sites and all supply entities. The Contractor shall follow up on requisitions to ensure timely turnaround of A condition and F condition retrograde material and document transactions IAW the COMNAVAIRFORINST 4790.2E, Chapters 5,6,8, NAVSO P-3013-2 (series), and the Maintenance Material /Control Officer, or other designated official. This PWS authorizes the Contractor to manage and stow Government Property to the extent that is necessary for the Contractor to meet the minimum satisfactory metrics as stated in Section 6.0: Performance Metrics of this PWS.

2. The Contractor shall follow up on requisitions to ensure turnaround of retrograde material and document transactions IAW Commander, Naval Air Forces instruction COMNAVAIRFORINST 4790.2E, Chapters 5,6,8, NAVSO P-3013-2 (series), applicable base instructions, and as directed, in writing, by the Maintenance Material Control Officer, or other designated official at each site.

3. The Contractor shall delay turning repairable F condition retrograde, when necessary, to preserve the fly-ability or structural integrity of an aircraft. The Contractor shall document instances where material is not categorized as advice code 5S/RIP (remain in place). If a delay in returning repairable F-condition retrograde is unavoidable, the Contractor must submit a completed Consolidated Remain-In-Place (CRIPL) change request nomination to the Maintenance Material Control Officer, either electronically or through a physical memorandum, in accordance with OPNAVINST 4440.25B, Enclosure 1. The Maintenance Material Control Officer (acting in the capacity of the Aircraft Maintenance Officer (AMO)) will review and sign the CRIPL change request nomination memorandum. The Contractor shall submit the signed CRIPL change request nomination memorandum to the appropriately designated representative at the Contractor Inventory Control Point and the assigned Supply Department. The Contractor shall maintain an updated status of all CRIPL change request nomination memorandums in a summary report format for the duration of the entire contract IAW local procedures.

4. The Contactor shall provide the following expeditor services in support of this contract. All expediting functions shall be IAW established procedures and directives.

a. Validate Non-Mission Capable Supply (NMCS), Partial Mission Capable Supply (PMCS) status daily with Contractor Inventory Control Point, Maintenance Material Control Officer, and Marine Aviation Logistics Squadron (MALS) Supply Department. Conduct validation of all outstanding NMCS/PMCS requirements with each BUNO daily.

b. Ensure requisition status is updated and maintained daily within current supply systems IAW Issue Group Priority (IPG) policies/directives.

c. Provide adequate notes for each Non-Mission Capable (NMC) Partial Mission Capable (PMC) requisitions reflecting current MILSTRIP status on AMSRR.

d. Make arrangements for receipt of material and arrange for direct turnover to maintenance personnel.

e. Attend Supply Meetings as required.

f. Provide stowage/storage functions for MQ-9A program related material. Functions shall include, but not limited to, shipping, receiving, issuing, storing, inventorying, shelf-life monitoring, and security of material.

g. Utilize best commercial practices for Packaging, Handling, Storage and Transportation (PHS&T).

h. Utilize maintenance data activities and systems activities for repairable components and associated actions.

3.6.1 Material Control and Movement (X008, X009, X010, X011)

a) Material Control shall be managed and performed by the Contractor. Material Control shall provide centralized parts and material management for all Government-owned property in the Squadron inventory.

b) The Contractor shall establish and maintain contact with military, civilian and/or other Contractor personnel as needed to support technical or logistics issues.

c) The Contractor shall comply with applicable local supply instructions when utilizing the Navy supply system for acquisitions, repair and disposal of National Stock Number (NSN) materials and property.

d) The Contractor shall act as liaison between customer, supplying activity, and host activity in coordinating delivery of material to the required pickup point.

e) The Contractor shall provide management, security and inventory reporting of Government on-site material storerooms and provide all material packing, packaging, shipping/ transportation, receiving, and handling services required.

f) The Contractor shall maintain adequate accountability of material and equipment in their custody and ensure that surveys are prepared in the event of loss, damage, or destruction of accountable material. Supply Discrepancy Reports (SF-364) shall be properly submitted for components received with shipping, packaging, or preservation discrepancies. Electronic submission of these reports shall be completed through the DOD WebSDR system.

g) The Contractor shall provide expediter services to monitor and manage aircraft parts supply interactions.

3.6.2 Federal Supply System and Direct Parts Procurement (0007, X008, X009, X010, X011)

a) The Contractor shall utilize the NALCOMIS/OOMA system to order Material IAW NAVSUP P-485, using appropriate resources and points of contact (Local Aviation Supply Depart, NAVSUP Weapon Systems Support, Defense Logistics Agency activities, General Service Administration), Contractor Inventory Control Point (CICP).

b) The Contractor shall track all Depot Level Repairables to the Advanced Traceability and Control Hub or the repair activity.

c) The Contractor shall prioritize obtaining parts and Material from the Federal Supply System.

d) When Federal Supply System parts are unavailable or have long lead times, the Contractor may be authorized to procure parts and Material from qualified vendors, subject to COR/TPOC written approval on a case-by-case basis.

3.7 Aircraft and GCS Cannibalization (X008, X009, X010, X011)

a) Cannibalization requires written Contractor recommendations and written AMO approval.