Att 0025 Annex B - Supply PRS.pdf

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EAGLE Fort Stewart, GA W519TC-26-R-A056
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W519TC-26-R-A056
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This document is a Performance Work Statement (PWS) detailing quality standards and sampling methods for Installation Supply and Services Division (ISSD) operations at a military installation. The PWS establishes tasks and requirements across multiple functional areas with specified acceptable quality levels (AQL) and random sampling methodologies for surveillance purposes.

The document covers operations for the Central Issue Facility (CIF) Storefront, including core Organizational Clothing and Individual Equipment (OCIE) services with a 95% AQL for processing soldier records and a 90% AQL for providing procedural support. CIF turn-in operations require 90% AQL for acceptance and clearance documentation, with excess OCIE items reported to the Central Management Office within 15 working days at 90% AQL. Annual 100% inventory control checks and inventory accuracy maintenance within three working days are required at 97% and 100% AQL respectively. The Consolidated Installation Property Book Office manages property accountability with daily document close-out at 98% AQL, notification of inventory reviews at 95% AQL, and reconciliation of on-hand inventory within three working days at 95% AQL. Additional requirements include processing excess and shortage requests (90% AQL), lateral transfers (90% AQL), and found property (90% AQL) within specified timeframes. Installation Supply Support Activity (Retail Supply Services) operations address FEDEX PowerShip system maintenance, logbook tracking, source document filing, and daily summary transmittals, all at 90% AQL. Care of supply in storage (COSIS) inspections are performed at 95% AQL, with crating and packaging determinations at 90% AQL and turn-in item packaging at 90% AQL. Hazardous Material operations require Safety Data Sheet printing at 90% AQL, container turn-in processing within five business days at 90% AQL, and stock issuance within one business day at 90% AQL. All sampling uses random sampling methodology with lot sizes defined by specific transaction or inventory counts during surveillance periods.

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Task/Requirement Standard Sampling Method, Lot & Acceptable Quality Level (AQL)

INSTALLATION SUPPLY AND SERVICES DIVISION (ISSD) – GENERAL

CENTRAL ISSUE FACILITY (CIF) Storefront Operations

5.15.1 Provide core Organizational Clothing and Individual Equipment (OCIE) services in accordance with The Department of the U.S. Army.

Timeliness: Process soldiers records within.

Quality: IAW local directives, AR 710-2, para 2-14

Random sampling

Lot: The number of soldiers requiring issue of items IAW HQDA Policy.

AQL: 95%

5.15.2 Provide new Procedural steps to support retained issue for active-duty component Soldiers, and business rules to ensure the Soldiers success in clearing the installation

Timeliness: Process Soldier records and update within 5 working days.

Quality: CIF Storefront will ensure all soldiers that process through will have support and knowledge of process.

Random sampling

Lot: The number of soldiers supported in a month.

AQL: 90%

5.15.3 Accept turn-ins of OCIE.

Timeliness: 30 days prior to out-processing at this location to schedule turn-in appointments for Direct Exchange prior to retirement and Expiration of Term of Service.

Quality: Soldier will receive a stamped clearance document for all items accepted for turn-in.

Random sampling

Lot: CIF Store Front ships to RLSC and RLSC delivers response message to clear CIF ISM within 3-5 business days

5.15.3 Excess OCIE items reported to Central Management Office (CMO) for redistribution prior to initializing any turn-in action.

Timeliness: Excess OCIE items reported to CMO within 15 working days of discovery that the items are excess.

Quality: Divest of OCIE above four years of supply or IAW End of Life lists provided by CMO policy.

Random sampling

Lot: The number of OCIE LIN’s reported to the CMO at the time of surveillance.

AQL: 90%

5.15.4 Conduct 100% control check of inventory

Timeliness: Once a year to ensure accuracy.

Quality: Special measurement items ordered IAW directive IAW AR 700-84.

Random sampling

Lot: The number of accurate locations verified.

AQL: 100%

5.15.5 Maintain inventory accuracy and Ensure shelf-life is within established parameters 100% of the time.

Timeliness: Process within 3 working days.

Quality: Maintained IAW policy and regulatory guidelines

Random sampling

Lot: The number of records processed the day of surveillance.

AQL: 97%

CLOTHING INITIAL ISSUE POINT (CIIP) -Reserved

SUBSISTENCE SUPPLY MANAGEMENT OFFICE (SSMO) -Reserved

CONSOLIDATED INSTALLATION PROPERTY BOOK OFFICE

5.18.1 Maintain property book accountability and supporting documentation on a continuing basis.

Timeliness: LIS generated issue documents closed out daily.

Quality: LIS generated issue documents closed out IAW ADSM 18 Series Manuals and SOP.

Random sampling

Lot: The number of documents closed out on the day of surveillance.

AQL: 98%

5.18.1 Notify hand receipt holders (SLOC) of required inventory review and provide inventory list

Timeliness: Notification no less than 30 calendar days of required inventory review and provide inventory list

Quality: Notify hand receipt holders (SLOC) of required inventory review and provide inventory list IAW local directives, AR 710-2, AR 710-4

Random sampling

Lot: The number of required inventory review and inventory list on file at the time of surveillance.

AQL: 95%

5.18.1 Reconcile on-hand inventory with records, and update hand receipts accordingly

Timeliness: Reconcile/update within 3 working days upon turn-in of inventory report from hand receipt holders

Quality: Reconcile on-hand inventory with records, and update hand receipts accordingly IAW local directives, AR 710-2, AR 710-4

Random sampling

Lot: The number of Reconcile on-hand inventory with records, and update hand receipts at the time of surveillance.

AQL: 95%

5.18.1 Process excess requests upon receipt of valid disposition instructions

Timeliness: Upon receipt of turn-in equipment, process excess removal within 15 working days per AR 710-4 Table 1-1.

Quality: Process excess requests upon receipt of valid disposition instructions IAW local directives, AR 710-2, AR 710-

Random sampling

Lot: The number of Process excess requests upon receipt of valid disposition instructions at the time of surveillance.

AQL: 90%

5.18.1 Process shortage requests to ensure authorized property is on hand or on order

Timeliness: Reconcile request within 10 working days

Quality: Process shortage requests to ensure authorized property is on hand

Random sampling

Lot: The number of Process shortage requests to ensure authorized property is on hand or on order at the time of surveillance.

or on order IAW local directives, AR

710-2, AR 710-4

AQL: 90%

5.18.1 Process lateral transfers

Timeliness: Upon request, post or accept transfer within 3 working days

Quality: Process lateral transfers IAW local directives, AR 710-2, AR 710-4

Random sampling

Lot: The number of Process lateral transfers at the time of surveillance.

AQL: 90%

5.18.1 Process "found on installation" property

Timeliness: Post to property book within working 7 days

Quality: Process "found on installation" property IAW local directives, AR 710-2, AR 710-4

Random sampling

Lot: The number of Process "found on installation" property at the time of surveillance.

AQL: 90%

5.18.1 Catalog non-standard equipment

Timeliness: Upon receipt of equipment, request non-standard LIN within 1 working day

Quality: Catalog non-standard equipment IAW local directives, AR

710-2, AR 710-4

Random sampling

Lot: The number of Catalog non-standard equipment at the time of surveillance.

AQL: 90%

5.18.1 Process adjustment documents

Timeliness: Upon receipt of complete/accurate Financial Liability Investigations of Property Loss (FLIPL) -provide document number within 24 hours; Statement of Charges and AAR within 5 working days

Process adjustment documents IAW local directives, AR 710-2, DA PAM 710-2-1

Random sampling

Lot: The number of Process adjustment documents at the time of surveillance.

AQL: 90%

5.18.1 Provide printouts of current hand receipts for supported units and activities as requested

Timeliness: Copies of hand receipts provided within 8 hours of request.

Quality: Copies of hand receipts provided IAW AR 710-2.

Random sampling

Lot: The number of printouts provided at the time of surveillance.

AQL: 100%

5.18.1 Request/order non-expendable items.

Timeliness: Order within 3 working days (dependent on customer funding availability)

Quality: Request/order non-expendable items IAW local directives and AR 710-2& AR 710-4.

Random sampling

Lot: The number of requisitions processed on the day of surveillance.

AQL: 95%

5.18.1 Reconcile open supply requests with Supply Support Activity

(SSA)

Timeliness: Conduct on a monthly basis

Quality: Reconcile open supply requests with Supply Support Activity (SSA) IAW local directives and AR 710- 2.

Random sampling

Lot: The percentage of Reconcile open supply requests with Supply Support Activity (SSA) at the time of surveillance.

AQL: 95%

5.18.1 Document all non-expendable/major end item acquisitions

Timeliness: Post received item to the property book within 3 working days

Quality: Document all non-expendable/major end item acquisitions IAW local directives and

AR 710-2.

Random sampling

Lot: Documents of all non-expendable/major end item acquisitions at the time of surveillance.

AQL: 100%

5.18.1 Inventory and document Total Package Fielding/force modernization support equipment

Timeliness: (1) Document shortages immediately; (2) Post received items to the property book within 3 working days

Quality: Inventory and document Total Package Fielding/force modernization support equipment IAW local directives and AR 710-2.

Random sampling

Lot: Inventories and documents for Total Package Fielding/force modernization support equipment at the time of surveillance.

AQL: 100%

5.18.1 Set-up fiduciary accounts for Government furnished property

(GFP)

Timeliness: Set-up accounts within 3 working days of contract start date (COR provides GFP annex to PBO)

Quality: Set-up fiduciary accounts for Government furnished property (GFP) IAW local directives and AR 710-2.

Random sampling

Lot: The number of Set-up fiduciary accounts for Government furnished property (GFP) at the time of

AQL: 100%

5.18.1 Notify Commander's Representative for pick-up of non-expendable dedicated items

Timeliness: Notify within 3 working days of item arrival

Quality: Notify Commander's Representative for pick-up of non-expendable dedicated items IAW local directives and AR 710-2.

Random sampling

Lot: The number of Notify Commander's Representative for pick-up of non-expendable dedicated items at the time of surveillance.

AQL: 100%

5.18.1 Review turn-ins for (1) compliance IAW contractual obligations (such as with Government furnished property (GFP)), (2) serviceability, and (3) correct inventory amount; and post to the property book

Timeliness: Upon receipt of complete and accurate documentation and associated equipment, post within 3 working days

Quality: Review turn-ins IAW local directives and AR 710-2.

Random sampling

Lot: The number of reviewed turn-ins at the time of surveillance.

AQL: 90%

5.18.1 Maintain a file of customer signature cards for supported units/activities.

Timeliness: Signature cards updated within 10 business days of expiration.

Quality: Signature cards maintained IAW local directives, AR 710-2, and AR 710-4.

Surveillance activity checklist

Lot: Inspect all signature cards maintained at the time of surveillance.

AQL: 99%

INSTALLATION SUPPLY SUPPORT ACTIVITY (RETAIL SUPPLY SVCS)

5.19.4 Operate and maintain the FEDEX PowerShip 2 system.

Timeliness: Express Packages prepared and processed within 2 business days of receipt.

Quality: Turn-in documents processed IAW FEDEX PowerShip instructions.

Random sampling

Lot: The number of Express Packages shipped at the time of surveillance.

5.19.4 Maintain a logbook recording FEDEX tracking numbers.

Timeliness: Tracking numbers recorded daily in the logbook.

Random sampling

Quality: Tracking numbers maintained in the logbook IAW DA PAM 710-2-2 and local directives.

Lot: The number of FEDEX tracking numbers logged at the time of surveillance.

AQL: 90%

5.19.4 Maintain source document files for FEDEX documentation.

Timeliness: Documents filed with no more than a 2 day backlog.

Quality: Documents filed IAW AR 710-2 and local directives.

Random sampling

Lot: The number of documents filed on the day of surveillance.

AQL: 90%

5.19.4 Submit daily summary transmittal and keep on file for verifying FEDEX billing invoices.

Timeliness: Transmittals submitted daily.

Quality: Summary transmittals submitted IAW FEDEX PowerShip instructions.

Random sampling

Lot: The number of transmittals processed on the day of surveillance.

AQL: 90%

5.19.6 Perform care of supply in storage (COSIS).

Timeliness: Perform required inspections that identify discrepant packaging within the required cyclic times or by the Stock Readiness Program.

Quality: IAW Stock Readiness Program Business Rules, AR 710-2, AR 740-3, DA

PAM 700-32, DODM 4140.27, MIL-STD-

2073-1, and local directives.

Random sampling

Lot: Number of COSIS inspections performed within the established timeframes.

AQL: 95%

5.19.6.1 Determine crating and packaging requirements for storage.

Timeliness: Determination made the same day received.

Quality: Determination made IAW Stock Readiness Program Business Rules, AR 740-3, 2 MIL-STD-2073-1, DA PAM 700-32, and local directives.

Random sampling

Lot: The number of determinations completed documents at the time of

5.19.6.1 Timeliness: Turn-in items packaged

within 1 business day.

Package turn-ins for redirect to DLADS or to depot.

Quality: Turn-in items packaged IAW

MIL-STD-2073-1, DA PAM 700-32, AR

740-3, and local directives.

Lot: The number of documents processed at the time of surveillance.

AQL: 90%

HAZARDOUS MATERIAL (HAZMAT)

5.20.1 Print Safety Data Sheet (SDS) and attach to each individual MRO for HAZMAT.

Timeliness: SDS produced and attached daily.

Quality: SDS printed and attached to MRO’s IAW directive IAW AR 710-2.

Random sampling

Lot: The number of SDS printed and attached at the time of surveillance.

AQL: 90%

5.20.1 Turn-in and remove empty hazardous material containers.

Timeliness: Process within 5 business days after items become available for turn-in.

Quality: Ensure hazardous material containers are not stored in the HMCP that should be turned-in.

Random sampling

Lot: The number of items found in warehouse that should have been turned-in.

AQL: 90%

5.20.3 Process turn-ins for stock that shelf life has expired or became unserviceable in storage.

Timeliness: Process turn-in within 1 business day of identification of items for turn-in.

Quality: Turn-in processed to evacuate items identifies.

Random sampling

Lot: The number of items found in warehouse that should have been turned-in.

AQL: 90%

5.20.4 Issue items to customers from stock.

Timeliness: Issue items within with-in 1 business day of receipt.

Quality: Ensure items are documented and customer signs receipt.

Random sampling

Lot: The number of lines issued within 1 business day.

5.20.4 Timeliness: Process request within 1

business day or items reaching reorder point in warehouse.

Process request for stock and for customer immediate use.

Quality: Request processed thru approving authority to obtain funding approval to requisition within 1 business day of request or items reaching reorder point.

Lot: The number of requisitions processed within 1 business day.

AQL: 90%

FUEL OPERATIONS -Reserved

AMMUNITION SUPPLY SERVICES -Reserved

FOOD SERVICE EQUIPMENT -Reserved

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