AnswerNet Cost Sheet.pdf
PDF 161 KB Posted
- Solicitation number
- 126010 O3
- Issued by
- Thayer County, Nebraska
About this file
This is a cost proposal submission for RFP 126010 O3 Nebraska Child Support Enforcement Customer Service Call Center Services issued by the State of Nebraska Department of Health and Human Services. The solicitation requests proposals for comprehensive call center operations supporting child support enforcement activities, including locating noncustodial parents, establishing paternity, and managing intergovernmental child support orders. The initial contract term spans four years commencing September 21, 2026, with an option to renew for one additional four-year period upon mutual agreement. Proposals were due July 28, 2026, with conformance review occurring July 29-30, 2026, evaluation from July 31 through August 13, 2026, and Intent to Award posted August 14, 2026. Contract award occurred September 16, 2026, following a finalization period from August 15 through September 15, 2026. Liquidated damages of $100 per day will be assessed if startup and operational standards are not met by October 1, 2026.
The cost proposal submitted by Cerida Investment Corp. DBA AnswerNet establishes a total initial term cost of $6,243,318.85 for the four-year period, with monthly rates ranging from $127,179.00 in Years 1-2 to $134,924.20 in Year 4. The optional renewal period totals $6,976,880.48 for Years 5-8, with monthly rates escalating from $138,971.93 to $151,858.38. Pricing must remain firm for the initial term and any renewals, with price increase requests requiring a minimum of 90 days' written notice prior to contract period end and subject to DHHS approval. Cash discounts must exceed thirty days. Pricing evaluation and award determination are based on total cost across the initial four-year term plus the optional four-year renewal period combined. The contract is subject to appropriations funding, and DHHS reserves the right to reject any or all responses, award to multiple vendors, or cancel the solicitation.
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Text version
Cost Proposal
RFP 126010 O3
Nebraska Child Support Enforcement Customer Service Call Center Services
State of Nebraska, Department of Health and Human Services
Bidder Name: Cerida Investment Corp. DBA AnswerNet
Bidders must complete this form and submit with their Request for Proposal response. Bidder shall bid the cost for each year of the initial term, and all renewal options.
Do not alter existing format or content within the Cost Sheet. Important: In case of a mathematical error in extension of price, unit price shall govern.
The Pricing evaluation and points will be based on the Total cost of the initial term of four (4) years and the optional renewal for an additional four years.
Part I – Initial Term Four (4) Years
Project section requirements as outlined in Section V. Project Description and Scope of Work of the RFP document and any related attachments. Bidder must provide pricing per month and calculate extended cost.
(The Reminder of this page is intentionally blank)
Description Initial Term - Year 1
Performance of all project requirements services outlined in Section V.
Quantity (Months) Monthly Cost Extended Total
(12 x monthly cost)
12 $127,179.00 $1,526,148.00
Initial Term - Year 2
Quantity (Months) Monthly Cost Extended Total
(12 x monthly cost)
12 $127,179.00 $1,526,148.00
Initial Term - Year 3
Quantity (Months) Monthly Cost Extended Total
(12 x monthly cost)
12 $130,994.37 $1,571,932.44
Initial Term - Year 4
Quantity (Months) Monthly Cost Extended Total
(12 x monthly cost)
12 $134,924.20 $1,619,090.41
TOTAL COST YEAR 1 THROUGH 4 $6,243,318.85
Part II - Optional Renewal for an additional four additional years.
Description Initial Term - Year 5
Performance of all project requirements services outlined in Section V.
Quantity (Months) Monthly Cost Extended Total
(12 x monthly cost)
12 $138,971.93 $1,667,663.13
Initial Term - Year 6
Quantity (Months) Monthly Cost Extended Total
(12 x monthly cost)
12 $143,141.08 $1,717,693.02
Initial Term - Year 7
Quantity (Months) Monthly Cost Extended Total
(12 x monthly cost)
12 $147,435.32 $1,769,223.81
Initial Term - Year 8
Quantity (Months) Monthly Cost Extended Total
(12 x monthly cost)
12 $151,858.38 $1,822,300.52
TOTAL COST YEAR 5 THROUGH 8 $6,976,880.48
File details come from the government source that posted it. Updated .