Addendum_3_Response_to_Request_for_Changes_Set_2.pdf

PDF 19 KB Posted

Attached to
Tablets (IT)
Solicitation number
0000000669
Issued by
Los Angeles County, California

About this file

This is a Response to Request for Changes document from the Department of General Services, Procurement division regarding a tablet procurement contract (Event ID #0000000669). The document addresses multiple vendor requests for modifications to requirements related to various tablet manufacturers including Apple, HP, Lenovo, Dell, and Microsoft. The changes primarily focus on warranty requirements, product specifications, and cost worksheet calculations.

The key modifications include changes to Apple's requirements regarding product roadmaps, on-site support, and extended warranties, which were addressed in Addendum 3. Cost worksheet formatting issues were corrected to properly calculate contract pricing and discounts. Warranty requirements were standardized for some vendors, with Lenovo tablets being modified to 3 years NBD on-site support, and HP's warranty requirements being clarified. However, warranty requirements for Dell and Microsoft tablets will remain unchanged at 1 year, despite requests to match the 3-year NBD on-site warranty of other business class tablets.

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Text version

Department of General Services, Procurement Response to Request for Changes Tablets Dated 05/03/16

Event ID #: 0000000669 Response to Request for Changes # 2

Question Section/Exhibit Request for Change State’s Response

1-33 6.4.4.1 Product Refresh Please modify as Apple does not provide hardware or software road maps.

The requirement classification type has been modified in Addendum 3.

1-34

6.6.1 Warranty Please modify as Apple does not offer on-site

support. The iPad is not manufactured with a hard drive, therefore the requirement for a hard drive return is not applicable

The requirement classification type has been modified in Addendum 3.

1-35 6.6.4 Principal Period of Maintenance (PPM) - Warranty

Please modify as Apple does not offer extended warranties on Apple products.

The requirement classification type has been modified in Addendum 3.

1-36 6.6.6 Service Escalation Plan

Please modify as Apple does not provide nor do we have this documentation.

The requirement classification type has been modified in Addendum 3.

1-37 Exhibit 11.28 A-H Evaluation Model and Cost Worksheet

We request that the State modify the Cost Worksheets so that the Contract Price is factored correctly.

The cost worksheet has been formatted to correct the calculation issues.

1-39

Exhibit 11.28 A-H Evaluation Model and Cost Worksheet

Please modify. Exhibit 11.28 worksheets cost worksheet tab column L formula is not calculating the correct contract price of each line item. The discount is only applied to the top line item of each category.

Also, on exhibit 11.28B, Addendum 1 cell i21, i22 and i23 have the wrong format.

Please refer to the State’s response in Item 1-37.

1-40

Exhibit 11.28 D Lenovo Evaluation Model and Cost Worksheet

The warranty required on Lenovo Tablets is 1 year Depot carry-in instead of 3 years. The State should change it to 3 years NBD on-site and it should also be the same for all business class tablets.

Exhibit 11.28 D Evaluation Model -warranty has been modified to 3 years.

1-41 Exhibit 11.28 C HP Evaluation Model and Cost Worksheet

The warranty required on HP Tablets specifies only 3 year warranty. The State should be more specific and specify NBD on-site.

The warranties in Exhibit 11.28 C Evaluation Model and Cost Worksheet have been modified in Addendum 3.

Department of General Services, Procurement Response to Request for Changes Tablets Dated 05/03/16

Question Section/Exhibit Request for Change State’s Response

1-42 Exhibit 11.28 B Dell Evaluation Model and Cost Worksheet

Can you please change the warranty to 3 years NBD on-site to match the warranty specified for the other Business Class Silos

This requirement will remain the same.

1-43 Exhibit 11.28 E Microsoft Evaluation Model and Cost Worksheet

Microsoft supports the same OS and has the same feature as Dell, HP and Lenovo therefore the warranty should also be 3 years NBD on-site instead of 1 year.

This requirement will remain the same.

File details come from the government source that posted it. Updated .