4-Vendor Reference Form - USBE-AR25260-RFP.pdf
PDF 79 KB Posted
- Attached to
- USBE - IDEA Dispute Resolution Services
- Solicitation number
- USBE-MI26020-RFP
- Issued by
- Salt Lake County, Salt Lake City, Utah
About this file
The document is a Vendor Qualification Reference Form designed to capture client satisfaction ratings for a vendor's performance across multiple evaluation criteria. The form provides a standardized 5-point rating scale from 1 (Poor) to 5 (Superior), allowing references to assess a vendor's performance on ten specific dimensions including travel accommodation, issue identification, work product quality, reliability, professionalism, timeline management, likelihood of future service use, accuracy of materials, overall performance, and subject matter knowledge.
The form is structured to collect comprehensive feedback from a vendor's previous client, with spaces to record the vendor name, project name, client company name, and client contact information. References are instructed to circle a single rating for each of the ten evaluation categories, which will collectively generate a total score that can be used to qualify or assess the vendor's past performance and potential for future engagements. The rating scale provides nuanced gradations that allow for precise evaluation of the vendor's capabilities and professional attributes.
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VENDOR QUALIFICATION REFERENCE FORM
Using the rating scale in the Client Satisfaction Rating field, references will be asked to provide a rating based on the Vendor’s performance.
Vendor Name:
Project Name:
Vendor’s Client Company Name:
Vendor’s Client Contact Name, Email Address, and Telephone Number:
Client Satisfaction Rating
Using the following scale:
1 = Poor, fails to address the requirements 2 = Fair, addresses the requirements unsatisfactorily 3 = Good, addresses all the requirements satisfactorily 4 = Very Good, addresses all requirements and may exceed some 5 = Superior, addresses all the requirements and exceeds them
Please rate your satisfaction with the company who provided the services. Circle only one number for each question below.
How would you rate the Vendor’s ability to accommodate any required travel that may have been needed?
1 2 3 4 5
2 How would you rate the Vendor’s ability to identify issues? 1 2 3 4 5
3 How would you rate the Vendor’s work product? 1 2 3 4 5
4 How would you rate the Vendor’s reliability and punctuality?
5 How would you rate the Vendor’s professionalism and interaction with others?
6 How would you rate the Vendor’s ability to meet timelines? 1 2 3 4 5
7 How would you rate the likelihood of your organization using the Vendor’s services again in the future?
8 How would you rate the Vendor’s overall accuracy in their provided materials/services?
9 How would you rate the Vendor’s overall performance? 1 2 3 4 5
10 How would you rate the Vendor’s knowledge of the subject matter?
TOTAL SCORE
File details come from the government source that posted it. Updated .