OSIS_Solicitation_Amd_01.docx

Section B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 OVERVIEW

The Department of State (DOS), Bureau of Diplomatic Security (DS), Office of Security Technology (ST) requires the Contractor to be responsible for providing robust program management to plan, schedule, and manage the overall worldwide process of performing Technical Security Upgrades (TSUs) and Technical Security Installation Support.

B.2 PRICING STRUCTURE

a) This is a cost-plus-fixed-fee (completion form) contract, as defined in FAR 16.306 (Cost-Plus-Fixed-Fee Contracts).

b) Government payment will be made at the allowable actual incurred direct costs, applicable indirect costs, and fixed fee. The Government determines cost allowability pursuant to the five requirements identified in FAR 31.201-2(a) (Determining Allowability).

c) Applicable indirect costs are calculated by multiplying the negotiated applicable provisional billing indirect cost rates (or established revised billing rates or final indirect cost rates, subject to negotiated ceiling indirect cost rates – see Sections B.3 and B.4) by the actual incurred costs whose elements are included in the respective allocation bases identified in Sections B.3 and B.4.

d) The fixed fee results from a fee percentage applied to the sum of estimated direct costs and applicable indirect costs.

e) The following are the two funded CLINs (contract line item numbers) for this contract:

CLIN X001: Allotted estimated direct and indirect costs (see Section B.11) CLIN X002: Fixed Fee (see Section B.8)

f) The following are the sub-CLINs under CLIN X001, descriptions, and contract references. The sub-CLINs will be used exclusively for estimating and billing purposes. See Sections G.6 and G.7 for more information.

g) Within each sub-CLIN under CLIN X001, the Government will not reimburse costs for cost elements for which there are no estimated costs. Any exceptions must be issued in writing by the Contracting Officer.

h) CLIN X002 (Fixed Fee) will be used for funding and billing purposes.

B.3 PROVISIONAL BILLING INDIRECT COST RATES

a) The following table displays the negotiated provisional billing rates:

b) The Contractor may recover, if consistent with FAR part 31 and the Contractor’s established or disclosed cost accounting practices, allowable indirect costs.

c) Only the Contractor’s indirect cost rates are identified above.

d) The Contractor shall be reimbursed:

1. Only the indirect cost rate descriptions identified in the table unless prior written approval was obtained by the Contractor’s cognizant Federal agency official (CFAO); and

2. At the negotiated provisional billing rates until revised billing rates or final indirect cost rates have been established in writing by the Contractor’s CFAO.

e) After any additional (other than just a name change) indirect cost rate description has been approved in writing by the Contractor’s CFAO, negotiation of provisional billing indirect cost rates and establishment of ceiling indirect cost rates associated with such description will occur after the CFAO has issued his prior written approval of such description. In such a case, the ceiling indirect cost rates shall not exceed 10% of the respective provisional billing indirect cost rates (e.g. provisional rate of 5.0%, ceiling rate shall not exceed 5.5%).

f) If any revised billing rate or final indirect cost rate established by the Contractor’s CFAO exceeds this contract’s respective ceiling indirect cost rate (see Section B.4), the Contractor shall be reimbursed at the contract’s ceiling indirect cost rate.

g) The Contractor shall make no change to its established or disclosed method of classifying or allocating costs without the prior written approval of the Contractor’s CFAO.

h) The Contractor’s fiscal year period is the period used by the Contractor for cost accounting purposes.

i) If the Contractor’s CFAO has established, in writing, provisional billing indirect cost rates for any additional indirect cost rate descriptions, or revised billing indirect cost rates for any existing indirect cost rate descriptions, such rates will apply, subject to the ceiling indirect cost rates in Section B.4(a), even if the contract has not yet been modified to include these rates. Examples of such written establishments are provisional billing rate (PBR) letters, forward pricing rate recommendation (FPRR) letters, and forward pricing rate agreements (FPRAs).

B.4 CEILING INDIRECT COST RATES

a) The following table displays the negotiated ceiling indirect cost rates:

b) The negotiated ceiling indirect cost rates will be compared to the respective established final indirect cost rates, and the Government shall pay the lesser of the negotiated ceiling indirect cost rates and the respective established final indirect cost rates. See Section B.3(f) for the other usage of the negotiated ceiling indirect cost rates.

c) If the Government uses the quick-closeout procedure provided in FAR 52.216-7 (Allowable Cost and Payment), the Government will not pay indirect cost rates that exceed the respective negotiated ceiling indirect cost rates.

B.5 TRAVEL COSTS

a) Travel under this contract is generally defined as Contractor air and ground transportation, lodging, meals and incidental expenses, and passport/visa costs.

b) Travel costs shall be allocated to sub-CLIN X001O (Travel).

c) Except as otherwise provided herein, the Contractor shall be paid its allowable travel costs in accordance with FAR 31.205-46 (Travel Costs).

d) Travel costs are authorized for travel beyond a 50-miles’ radius of the Contractor employee’s local place of performance (official duty station) whenever work is required to be accomplished at a remote work site.

e) Local travel shall be processed as follows:

1. If the Government requires a Contractor employee to work an entire normal workday at a site other than the employee’s local place of performance (official duty station) and the radius between the two locations is within 50 miles, travel costs are generally allowable, but only for any difference in costs between the employee’s normal daily commuting expense and commuting expense resulting from the most economical means of transportation available to the employee after considering: any physical or medical needs of the employee; and mission requirements.

Payment for time associated with such travel is unallowable.

2. If the Government requires a Contractor employee to work part of a normal workday at a site other than the Contractor employee’s local place of performance (official duty station) and the radius between the two locations is within 50 miles, all travel costs are generally allowable, but only for those costs resulting from the most economical means of transportation available to the employee after considering: any physical or medical needs of the employee; and mission requirements.

For this section, “part of a normal workday” is one in which the employee arrives at the start of his normal workday to his local place of performance (official duty station) and departs at the end of his normal workday from his local place of performance (official duty station). An example is an employee having to attend a meeting at a Department of State site in the middle of the workday.

Payment for time associated with such travel is generally allowable as long as such time is counted as part of the employee’s normal workday.

3. If the Government requires a Contractor employee to work part of a normal workday at a site other than the employee’s local place of performance (official duty station) and the radius between the two locations is within 50 miles, travel costs are generally allowable, but only for any difference in costs between the employee’s normal daily commuting expense and commuting expense resulting from the most economical means of transportation available to the employee, after considering: any physical or medical needs of the employee; and mission requirements.

For this section, “part of a normal workday” is only one of the following:

a. One in which the employee arrives at the start of his normal workday to his local place of performance (official duty station); or

b. One in which the employee departs at the end of his normal workday from his local place of performance (official duty station).

An example is an employee having to attend an all-morning local meeting and returning afterwards to his local place of performance (official duty station).

Payment for time associated with going from the employee’s local place of performance (official duty station) to a site other than the employee’s local place of performance (official duty station) is generally allowable as long as such time is counted as part of the employee’s normal workday.

Payment for time associated with returning from a site other than the employee’s local place of performance (official duty station) to the employee’s local place of performance (official duty station) is generally allowable as long as such time is counted as part of the employee’s normal workday.

f) No travel costs (or associated labor time during travel) shall be allowable for regular commuting or telecommuting beyond (or within) a 50-miles’ radius of the Contractor’s local place of performance (official duty station).

g) Costs when using a privately owned vehicle (POV) for official travel are allowable provided that such costs do not exceed costs that would have resulted from use of other reasonable transportation methods (e.g., taxi, airplane, train). Reasonable associated costs, such as tolls and parking fees, are also generally allowable.

h) When traveling in a POV for official travel, the Contractor shall be paid mileage costs at a rate that does not exceed the POV mileage rate established by the Internal Revenue Service.

i) Costs for car rentals for official travel are allowable pursuant to the following:

1. Such rentals are consistent with good business practice;

2. Such costs do not exceed costs that would have resulted from use of other reasonable transportation methods (e.g., taxi, airplane, train); and

3. Such costs do not exceed the actual cost of renting a compact automobile (maximum of one automobile for four Contractor personnel), unless extenuating circumstances (e.g., excess baggage) require other arrangements and Contracting Officer approval is obtained.

Reasonable associated costs, such as tolls and parking fees, are also generally allowable.

j) The Government will pay the Contractor for each Contractor employee’s travel time to or from authorized work locations as long as the following are met:

1. Payment of travel time described herein does not conflict with the Contractor’s established travel policy.

2. Travel time begins no earlier than two (2) hours prior to the scheduled departure time and concludes upon arrival to the initial destination point (e.g., airport) at the place of performance.

3. The Government will not pay for a Contractor employee’s time spent in layovers that are for the convenience of the Contractor employee or Contractor.

4. The Government will not pay more than eight (8) hours per day per Contractor employee for travel time.

5. The Government will not pay for a Contractor employee’s travel time that is outside the employee’s regular working hours.

6. The Government will not pay for a Contractor employee more than the number of hours in the employee’s normal workweek. “Number of hours” includes productive time hours, travel time hours, and paid time off hours (e.g., sick, vacation, holiday).

7. “Productive time hours” consist of hours that, other than travel time hours, directly benefit the contract.

8. Exceptions must be authorized in advance and in writing by the Contracting Officer.

k) The following items concern passports and visas:

1. The Contractor shall be responsible for ensuring that all personnel who will be required to travel outside the United States have a current and valid U.S. passport.

2. The Contractor shall be responsible for obtaining any visas required for travel to foreign countries under this contract.

3. The Contractor’s costs for obtaining and maintaining passports and/or visas will be generally allowable, but the Contractor shall pro-rate equitably such costs if they will benefit cost objectives (e.g., contracts) other than this cost objective.

4. The Government will not reimburse the Contractor for travel expenses when travel is cancelled or modified as a result of the Contractor’s failure to obtain a visa, and where the Government has determined that such failure is due to the action or inaction of the Contractor.

5. The Government will not reimburse the Contractor for the use of private visa procurement services provided by a third party unless prior written approval was obtained by the Contracting Officer. When requesting written approval, the Contractor shall submit a cost-benefit analysis to the Contracting Officer.

l) Costs for travel that has been modified or cancelled are not allowable unless such modification or cancellation was caused by the Government or otherwise beyond the control of the Contractor.

m) Pursuant to FAR 47.402, 47.403, and the Fly America Act, the Contractor shall use a U.S.-flag air carrier service unless an exception exists. If such conditions exist, the Contractor shall submit with its voucher a memorandum explaining why it did not use a U.S.-flag air carrier service. Reimbursement is contingent upon Government acceptance of such explanation.

B.6 POST HARDSHIP DIFFERENTIAL PAY AND DANGER PAY

Post Hardship Differential Pay and Danger Pay, which are forms of incentive compensation, will be generally allowable. If incurred, they shall be allocated to sub-CLINs X001P and X001Q, respectively. However, Government payment of such costs is contingent on the Contractor meeting all of the following requirements:

a) Paying Post Hardship Differential Pay and Danger Pay is part of the Contractor’s established incentive compensation plan or policy, or employer/employee agreement entered into in good faith before the services are rendered, pursuant to FAR 31.205-6(f)(1)(i) (Bonuses and Incentive Compensation).

b) When paying Post Hardship Differential Pay and Danger Pay is part of the Contractor’s established incentive compensation plan or policy, such plan or policy is followed consistently as to imply, in effect, an agreement to make such payment pursuant to FAR 31.205-6(f)(1)(i) (Bonuses and Incentive Compensation).

c) The Contractor's basis for paying Post Hardship Differential Pay and Danger Pay is supported, pursuant to FAR 31.205-6(f)(1)(ii) (Bonuses and Incentive Compensation).

d) Payment of such costs is otherwise consistent with FAR subpart 31.2.

e) Payment will be made only for areas identified as Post Hardship Differential Pay areas and/or Danger Pay areas in Section 920 of the Department of State Standardized Regulations (DSSR).

f) Payment will be made only for eligible employees. Eligible employees are employees:

1. Whose country of citizenship is not in the place of performance; and

2. Whose primary residence is in an area not identified in Section 920 of the DSSR, or an area identified in Section 920 of the DSSR with an applicable DSSR percentage that is less than the respective applicable DSSR percentage for the place of performance.

g) Payment for a given workweek for an eligible employee will not exceed the dollar amount resulting from multiplying the applicable DSSR percentage by the employee’s basic compensation for the given workweek.

h) The applicable DSSR percentage will be the DSSR percentage effective at the time of performance.

i) An eligible employee’s basic compensation for a given workweek is the dollar amount attributable to the employee as a result of the employee’s productive hours and paid time off (e.g., sick, vacation, holiday) hours for the given workweek. It is the employee’s base salary/unloaded compensation for the given workweek. However, such compensation must:

1. Benefit the contract; and/or

2. Be an equitable amount that is necessary to support the overall operation of the business, although a direct relationship to any particular cost objective (e.g., contract) cannot be shown.

j) The number of hours included in an eligible employee’s basic compensation for a given workweek cannot exceed the number of hours for the contract’s normal workweek.

k) Basic compensation will consist of actual incurred base salary/unloaded compensation.

l) An eligible employee may receive Post Hardship Differential Pay and Danger Pay during paid time off only when the employee takes paid time off in the place of performance or in another Post Hardship Differential Pay and Danger Pay area, respectively.

m) When an eligible employee takes paid time off in another Post Hardship Differential Pay and/or Danger Pay area, payment will be based on the applicable DSSR percentage(s) for the place of performance.

n) Payment of Post Hardship Differential Pay for an eligible employee will not commence until the eligible employee has served 42 calendar days in the place of performance. Payment will commence on the first productive or non-productive day after day 42, and will not be retroactive to days previously served unless paragraph “o” immediately below applies. The 42 calendar days are not required to be consecutive, and “served” consists of productive time, paid time off, and time otherwise spent in the place of performance.

o) Once an eligible employee has served 42 calendar days in the place of performance, payment of Post Hardship Differential Pay will be retroactive to day 1 served in the place of performance if the place of performance is in an area identified in Footnote N in the Post Classification and Payment Tables in Section 920 of the DSSR. Currently, Afghanistan and Iraq are the only such areas.

p) Payment of Post Hardship Differential Pay for an eligible employee will conclude when the eligible employee departs the place of performance, unless such departure is to another Post Hardship Differential Pay area during paid time off.

q) For Post Hardship Differential Pay, when an eligible employee has not yet served 42 calendar days and returns to the place of performance after an absence from the place of performance, the number of days served resumes on the day of return. For example, if an eligible employee served 30 calendar days in the place of performance and departed the place of performance for 14 days, the day of return (day 44) will be considered day 31 of days served.

r) Payment of Danger Pay for an eligible employee will commence on the day of arrival in the place of performance and conclude on the day of departure from the place of performance, unless such departure is to another Danger Pay area during paid time off.

B.7 DEFENSE BASE ACT (DBA) INSURANCE

a) Defense Base Act (DBA) Insurance costs will be allocated to sub-CLIN X001R.

b) DBA insurance costs are unallowable for performance in the United States.

c) DBA insurance costs are generally allowable for performance outside the United States, but only for covered Contractor and subcontractor employees. The following are covered Contractor and subcontractor employees:

1. United States citizens or residents; and

2. Individuals hired in the United States or its possessions, regardless of citizenship.

d) DBA insurance costs shall accord with the terms of the Contractor’s DBA Insurance policy, law, and regulation.

e) The Contractor’s DBA insurance policy shall be with a carrier approved by the United States Department of Labor to provide DBA insurance, or the Contractor shall be a self-insured employer authorized by the United States Department of Labor to provide DBA insurance.

B.8 FIXED FEE

a) The negotiated fixed fees are allocated to CLIN X002 (Fixed Fee).

b) The following are the negotiated fixed fees: To be inserted prior to award

c) If, however, pursuant to FAR 16.306(a) (Cost-Plus-Fixed-Fee Contracts), changes in the work to be performed under the contract occur (e.g., increase or decrease in estimated direct costs for the next contract year), the Government and Contractor will adjust the negotiated fixed fee by multiplying the applicable negotiated fee percentage [see Section B.8(d)] to the sum of the new estimated direct costs and applicable indirect costs.

In such a case, applicable indirect costs will be calculated by multiplying the negotiated applicable provisional billing indirect cost rates (or established revised billing rates or final indirect cost rates, subject to negotiated ceiling indirect cost rates – see Sections B.3 and B.4) by the new estimated costs whose elements are included in the respective allocation bases identified in Sections B.3 and B.4.

d) The following are the negotiated fee percentage(s): To be inserted prior to award

e) After the withholding of a fixed fee reserve pursuant to FAR 52.216-8(b) (Fixed Fee), the negotiated fixed fee for each performance year will be paid in monthly installments by dividing the negotiated fixed fee by 12 months.

f) If any of the supplies delivered and/or services performed do not conform with contract requirements, subsequent action, including any reduction in the fixed fee, will be processed pursuant to the provisions in the Inspection clauses at FAR 52.246-3 (Inspection of Supplies – Cost-Reimbursement) and FAR 52.246-5 (Inspection of Services – Cost-Reimbursement).

B.9 OVERTIME

a) The Contractor agrees to perform this contract, so far as practicable, without using overtime, particularly as a regular employment practice, except when lower overall costs to the Government will result or when it is necessary to meet urgent program needs [reference FAR 22.103-2 (Overtime – Policy)].

b) Overtime is defined as time worked in excess of the number of hours in a normal workweek.

c) “Number of hours” includes productive time hours, travel time hours, and paid time off hours (e.g., sick, vacation, holiday).

d) “Productive time hours” consist of hours that, other than travel time hours, directly benefit the contract.

e) “Travel time hours” consist of hours spent by the employee traveling to or from authorized work locations. See Section B.5(j) for further information.

f) Costs and fixed fees in this contract are based on a normal workweek of 40 hours (8 hours/day x 5 days/week) for performance inside the United States, and 60 hours (10 hours/day x 6 days/week) for performance within the United States’ outlying areas and outside the United States.

g) Government payment for overtime must be authorized in advance of any Contractor employee’s performance of overtime and in writing by the Contracting Officer when the Contractor requests an overtime premium cost that exceeds $0.00. Such request shall be submitted in writing to the Contracting Officer and shall address each item under FAR 52.222-2(b) (Payment for Overtime Premiums).

h) Evidence showing the Contracting Officer’s approval shall be sent with each invoice on which overtime containing a premium cost that exceeds $0.00 is being billed.

i) Advance Government authorization for any Contractor employee’s performance of overtime is not required when the overtime premium cost does not exceed $0.00.

j) Unless advance authorization has been granted pursuant to Section B.9(i), any Government payment for Contractor employee overtime will be made at the actual incurred straight-time hourly labor rate that the Contractor pays the Contractor employee and determined allowable by the Contracting Officer, pursuant to FAR 31.201-2 (Determining Allowability).

k) Government payment for overtime must not conflict with any Contractor uncompensated overtime policy or practice. If the Contractor has such a policy or practice, the Government will not compensate the Contractor for overtime costs in accordance with such policy or practice.

B.10 ESTIMATED COST

Pursuant to FAR 52.232-22(a) (Limitation of Funds), the estimated cost (sum of estimated direct costs and indirect costs) of this contract is as follows: To be inserted prior to award

B.11 ALLOTTED COST

Pursuant to FAR 52.232-22(b) (Limitation of Funds), the amount presently available for payment of costs by the Government and allotted to this contract is the funded amount shown in the schedule line items. This amount covers the items under CLIN X001 and CLIN X002.

B.12 SELECTED COST/PRICE RELATED LAWS

a) This contract is not subject to the Service Contract Labor Standards statute (41 U.S.C. Chapter 67), because the principal purpose of the contract is not to furnish services in the United States through the use of service employees.

b) To be included in contract if applicable: The Truthful Cost or Pricing Data statute (41 U.S.C. Chapter 35) did not apply for award of this contract. The Government did not require and rely upon certified cost or pricing data, as described in FAR subpart 15.4, for award of the contract because adequate price competition had been obtained. Instead, where applicable, the Government required and relied upon data other than certified cost or pricing data.

However, the Truthful Cost or Pricing Data statute may apply during contract performance when the Government contemplates an action for which an exception to the Contractor providing certified cost or pricing data does not apply (e.g., modification that exceeds the certified cost or pricing data threshold).

Pursuant to FAR 15.403-4(a)(1), the “threshold specified in the contract” for requiring the Contractor to provide certified cost or pricing data, when applicable, during contract performance is the threshold identified in the FAR edition, or any approved Department of State Deviation, effective at the time of the Government requiring the Contractor to provide certified cost or pricing data.

c) To be included in contract if award is made to other than small business: This contract is subject to full coverage under the Cost Accounting Standards (41 U.S.C. chapter 15).

B.13 PERIOD OF PERFORMANCE

This contract is comprised of a one-year base period, four one-year option periods, and five one-year award term periods. To be inserted prior to award

Contract Year 1/Base Year:

Contract Year 2 (Option or Award Term):

Contract Year 3 (Option or Award Term):

Contract Year 4 (Option or Award Term):

Contract Year 5 (Option or Award Term):

Contract Year 6 (Option or Award Term):

Contract Year 7 (Option or Award Term):

Contract Year 8 (Option or Award Term):

Contract Year 9 (Option or Award Term):

Contract Year 10 (Option or Award Term):

Additionally, the Government may exercise a six-month option to extend period, pursuant to FAR 52.217-8 (Option to Extend Services).

SeCTION C - PERFORMANCE WORK STATEMENT (PWS)

C.1 PURPOSE

The purpose of this contract is to provide best-in-class technical security engineering, design, installation, maintenance, repair, and project management services in support of the U.S. Department of State (the Department or DOS), Bureau of Diplomatic Security (DS), Office of Security Technology (ST). This performance work statement (PWS) presents ST’s objectives, requirements and constraints, and the contractor services required to achieve them.

C.2 INTRODUCTION

The current international environment presents significant challenges for the conduct of U.S. diplomacy abroad with physical and technological attacks occurring even in friendly countries. Moreover, DOS increasingly finds itself not only taking on missions in hostile countries with combat zones supported by the military, but also in failed states where terrorism is an ever-present fact of life. As the combat missions subside, DOS remains engaged in country stabilization, economic assistance, advice on establishment of functional governments, and other support missions as directed.

DS is responsible for providing a safe and secure environment for the conduct of U.S. foreign policy. The constantly evolving threat environment and emerging vulnerabilities in DOS facility security postures can lead to sudden changes in DS priorities. Additionally, the speed of technological change in some systems can put pressure on DS programs and budgets to assess the tradeoffs between short-term and long-term solutions.

To assist DS in meeting these challenges, ST provides a number of programs that identify and integrate new technical security solutions, install new technical security systems (TSS) and infrastructure, and maintain and systematically upgrade existing TSS and infrastructure. Currently, ST fields systems that:

· Provide perimeter surveillance using closed-circuit television systems (analog and digital),

· Control or deny access such as vehicle barricades, forced-entry-resistant doors, and strategically-placed access denial systems that can be remotely operated to protect our facilities from unauthorized intruders.

· Screen visitors including metal and explosive detectors.

· Warn personnel through public address and duck-and-cover systems that direct employees to quickly move to a safe-haven location within the embassy.

· Connect the DS technical security systems globally, providing operational security information and technical security data for U.S. Government facilities worldwide.

ST is seeking an industry partner to work seamlessly with the DS supply chain contractor and other ST technical teams to provide efficient and effective engineering, design and installation services for overseas TSS and infrastructure projects and domestic facilities that support the overseas mission; and to provide life cycle support for operation centers and other High Threat/High Risk DOS facilities.

At a high level, OSIS II features:

· Planned and situational technical security design, installation and upgrade projects;

· Rapid reaction support for contingency TSS operations;

· Maintenance and repair support for designated operation centers;

· Support for special projects and technology insertion; and,

· OPC policy, planning, & performance support.

C.3 OBJECTIVES

As a direct result of contract performance, ST expects to achieve the following objectives:

· Prioritize the selection of posts and systems upgraded in alignment with DOS mission priorities;

· Continually improve technical security capability to reduce security vulnerabilities and ensure a safe working environment for the U.S. foreign affairs community;

· Meet customer requirements for quality, timeliness, and cost efficiency;

· Enhance customer service by coordinating project activities to minimize interference with post activities; and,

· Manage costs effectively to ensure that limited funding can serve as many posts as possible.

C.4 BACKGROUND

C.4.1 Organizational Background DS is the security and law enforcement arm of the DOS. DS is a world leader in international investigations, threat analysis, cyber security, counterterrorism, security technology, and protection of people, property, and information. Operating from a global platform in 31 U.S. cities and more than 160 foreign countries, DS ensures that America can conduct diplomacy safely and securely.

DOS maintains over 285 Posts outside the Continental US (OCONUS). The Foreign Service Act of 1980 gives the Chief of Mission (COM) (i.e., Ambassador, Minister, Minister-Counselor, Counselor, or Chargé d’Affaires) to a foreign country full responsibility for the safety and security of all Government employees serving in that country and their eligible accompanying household members (except Voice of America correspondents on official assignment and those personnel under the command of a US area military commander). Advising the COM on the execution of security and protective matters is the Regional Security Officer (RSO), DS, Diplomatic Security Service (DS/DSS). The RSO is responsible for implementing and managing the diverse portfolio of security and protective functions at the RSO’s assigned Post(s) abroad, including contractor provided services provided under the OSIS II contract.

ST supports the DS mission through the application and use of technical security countermeasures. Following the commissioning of a DOS facility, the security technology and its infrastructure become ST’s responsibility to operate and maintain.

The Facility Security Engineering (FSE) and Security Systems Integration (SSI) divisions are operational components within ST.

· FSE’s Project Management and Engineering (PME) branch manages the Technical Security Upgrade program to ensure the safety and security of over 285 overseas diplomatic missions.

· SSI’s Systems Integration and Monitoring (SIM) program is responsible for evaluating, identifying, planning, deploying, integrating and managing technical security systems and biometric capabilities. The worldwide integration of these technical security systems and biometric capabilities provides data availability to DS staff at post, and to remote DS monitoring centers to better protect people, information, facilities, and operations.

C.4.2 Operational Background C.4.2.1 Technical Security Systems Standard technical security systems (TSS) include access control, public address, imminent danger notification, and intrusion detection systems, and the power and network infrastructure required to support and connect them. Specialized TSS include enhanced CCTV systems, including thermal and long range cameras; mass area notification speakers; TSS contingency trailer systems, and extensive fiber optic network infrastructure.

C.4.2.2 Technical Security Upgrades Technical security upgrades (TSU) renovate technical security systems and their supporting infrastructure to ensure post and remote command centers stay well-equipped to detect and counter modern threats.

Over time, changes in the types of threats require ST to deploy additional categories of TSS and to begin implementing TSUs that include enhanced technical security systems and infrastructure such as:

· High Definition Video Systems;

· Advanced Uninterruptible Power Supplies; and,

· Acoustic Deterrent Systems.

C.4.2.3 Operation Centers Operation Centers (OPCs) coordinate protective security operations, overall mission security, sensitive intelligence information, threat and risk analysis, and function as the country-wide crisis management center. To accomplish this mission-critical function, the OPC integrates a vast array of networks, communications systems, TSS, and life safety equipment. Systems within an OPC include: OpenNet, ClassNet, Security Management Systems enterprise (SMSe), radio and telecommunication, threat monitoring, personnel tracking, and integration of audio/video feeds into a common operating picture (video wall). The installation and integration of these systems must be accomplished without degradation to existing mission systems and must employ ST-approved high reliability installation protocols.

C.4.2.4 Customers The primary customers are the overseas posts, their personnel, and the specific post personnel responsible for technical security and vehicle barriers. The post facilities themselves are often architectural works of art and require special care when installing security infrastructure and equipment. The facilities also serve as working offices and living quarters so they are in daily use, which requires special planning and coordination to minimize disruption.

Working under the dual supervision of the COM and DS, the RSO ensures that all mandated security programs are carried out. The overseas posts are also supported by the Security Technology Operations (STO) division of ST. STO operates worldwide through regionally organized engineering facilities. The contractor will be responsible for coordinating work with the post RSO and STO to include Regional Directors for Security Engineering (RDSE), Engineering Service Centers (ESCs), Engineering Service Offices (ESO), and Technical Security Offices (TSOs). Appendix J-4: STO Overseas Organizational Chart shows the distribution of offices worldwide and their locations.

C.4.2.5 Conditions The contractor shall be prepared to perform technical security installation projects in overseas locations where day-to-day conditions may be significantly different than those in the continental U.S. Some posts are designated as High threat/High Risk (HT/HR) posts. The status of these posts is evaluated annually.

C.4.2.6 Computerized Maintenance Management System Computerized Maintenance Management System (CMMS) is ST’s enterprise asset, supply chain, and work order management system. Based on IBM's Enterprise Asset Management System, Maximo, CMMS facilitates customer work orders, purchase requests, and service requests, and tracks Government owned inventory. CMMS was recently integrated with the DOS Integrated Logistics Management System (ILMS), the DOS system of record for inventory management.

ST manages the CMMS database. The database provides features to track and report on key performance indicators (KPIs) such as cost, location, equipment model, repairs, training, and parts usage.

CMMS has pre-established work order processes and workflows established for the appropriate approval process. Materials for installation projects and other work orders are entered into CMMS and purchase requests (PR) are generated and routed for government approval. Upon government approval, the PR becomes a purchase order (PO) and is routed to the DS supply chain contractor for fulfillment, staging and delivery. The OSIS II contractor must use CMMS or its DS-approved replacement for tasks such as entering orders, validating the contents of each shipment on site, and receiving the equipment and materials.

C.5 SCOPE OF SERVICES

The contractor shall furnish the necessary personnel, management and oversight, logistics support, tools, services, and facilities (except as otherwise specified) to identify, design, install, integrate, and maintain technical security solutions at DOS overseas locations and at domestic facilities that support the overseas mission.

C.6 TASK AREAS AND REQUIREMENTS

The task areas below are organized by function. Each task area describes the tasks required of the contractor, including required deliverables.

All tasks shall be performed in a manner that meets the highest level of professional and technical standards and adheres to industry-leading practices. All contractor personnel must be proficient in the areas in which they work. Contractor personnel are required to consistently:

· Act in a consultative manner, proactively searching for creative solutions and strategies that will ensure reliability, improve performance, provide increased value, and/or reduce cost;

· Provide deliverables that are clear, concise, technically accurate, well organized, properly referenced, and complete;

· Employ review processes that ensure that provided deliverables adhere to current government-approved templates and standards, where applicable, and convey information and conclusions that are fully supported by the underlying analyses and attached documentation.

· Support the Department’s performance management process by contributing to efforts such as ST Weekly Activity Reports (WARs), Monthly Status Reports, and Quarterly Activity and Performance Reports;

· Freely provide knowledge transfer of work products and expertise associated with contracted tasks; and,

· Adhere to government-approved standard operating procedures (SOPs) and DOS directives.

C.6.1 General Requirements Travel: Contractor personnel shall be required to travel both domestically and internationally to include DS-listed HT/HR posts (e.g. Afghanistan, Iraq, and Pakistan). Most technical tasks require significant travel and temporary duty (TDY) – both short-term and long-term.

Surge Operations: A surge operation is defined as reaction to a DS Bureau-directed operation in the country of assignment. Using existing personnel, the contractor shall provide mission capable and qualified personnel to perform surge operations in certain threat situations.

Contingency Operations: A contingency operation is defined as a Department directed reaction to a new or evolving threat, natural disaster, requirement for humanitarian assistance, or other emergency operations requiring a Department response. The contractor shall provide mission capable and qualified personnel to support contingency operations worldwide. These missions will require the contractor to provide logistical and travel arrangements.

Work Restrictions and Requirements: The contractor shall:

1. Ensure that no contractor personnel performing work under this contract are working, i.e. actually engaged in the performance of one’s assigned tasks, for more than twelve (12) consecutive hours in a typical twenty-four (24) hour period, to include work breaks. The COR or authorized designate may require exceptions to this rule due to operational requirements, such as changes in threat, travel itineraries, or similar exigencies.

2. Ensure that contractor personnel performing work under this contract have one (1) twenty-four (24) consecutive hour rest period after no more than six (6) consecutive workdays. During this rest period, personnel shall not engage in any type of training, administrative functions, or perform any other work assignments. The COR or authorized designate may require exceptions to this rule in certain threat or operational situations.

3. Ensure that all contractor personnel performing work under this contract remain available to provide rapid response for contingency and surge operations.

4. Provide on-call support to address urgent issues that arise outside of assigned work schedules.

CMMS: The contractor must use CMMS, or other DS-approved asset, supply chain, and work order management system, to support, track, and report on many of its contracted activities. The contractor shall generate and accept CMMS work orders; enter bills of material (BOMs) into CMMS for approval and processing in accordance with DS supply chain procedures; validate and receive shipments in CMMS; strictly adhere to prescribed CMMS work flows, SOPs, and asset management processes; and promptly close out purchase orders and completed work orders with the appropriate information. The contractor shall also assist with the annual inventory reconciliation. The contractor is responsible for ensuring that all CMMS data is entered, maintained, and reported accurately, completely, and in a timely manner.

SOPs and Document Templates: Within 90 days of receipt from the government, the contractor shall review all standard operating procedures (SOPs) and document templates for each supported task area and update them to reflect current ST-approved procedures and requirements. In its review of the SOPs and templates, the contractor shall recommend and, after COR or designee approval, incorporate process improvements and industry best practices that align with ST’s objectives. Once approved by the government, the contractor shall ensure that all work products and documents produced under this contract adhere to the SOPs and templates. Throughout the contract period of performance, the contractor shall maintain and update SOPs and templates as needed to ensure that they continue to reflect the latest government-approved procedures and requirements. At a minimum, the contractor shall review and update SOPs and templates annually.

Rest and Recuperation Rotation Schedule: The contractor shall establish a rest and recuperation (R&R) rotation schedule for contractor personnel who are continuously TDY to certain Government-designated Posts outside the Continental U.S. (OCONUS) while continuing to meet the staffing and performance requirements of the contract as follows:

1. Contractor personnel must be in a billing status at their OCONUS performance location for at least sixty (60) consecutive calendar days prior to being eligible for and taking R&R leave. Contractor personnel shall not remain at their OCONUS place of performance, working or otherwise, longer than one hundred [and] twenty (120) consecutive calendar days. Contractor personnel shall be afforded up to three (3) R&R leave rotations per contract year. The minimum R&R leave duration shall be no less than twenty-eight (28) consecutive calendar days without prior government approval.

2. Rotations for contractor personnel filling Government-designated OCONUS critical positions/labor categories (e.g. FSRs) shall overlap by one (1) day to ensure one hundred percent (100%) position/labor category coverage. With the exception of overlap caused by government required travel (e.g., Embassy Air), additional overlap days may only occur with prior government approval.

3. The government may authorize or require exceptions to this rule due to operational requirements, such as changes in threat, travel itineraries, or similar exigencies.

C.6.2 Program Management, Quality Control, and Process Improvement The contractor shall plan and manage the OSIS II program end-to-end, including providing quality control, personnel management and oversight, performance management and monitoring, and reporting. Program management processes and controls shall identify and exploit areas for improvement and resolve or mitigate risks, issues and problems before they impact the DOS mission.

The contractor shall proactively identify and communicate any technical security issues to the responsible Government Technical Monitor (GTM). Throughout the course of the contract, the contractor shall provide the flexibility to adjust to changing customer requirements and DOS priorities.

The contractor must also demonstrate awareness of the cultural, ethnic, political and religious considerations of DOS facility locations. It is the duty of the contractor to carry out all requirements under this contract in a manner that reflects positively on the DOS and avoids negative publicity.

At a minimum, the contractor shall:

· Provide and maintain a Program Management Plan (PMP) that details the processes, procedures, tools, and controls that will be employed to satisfy the requirements of the contract and meet or exceed the performance criteria in the Award Term Determination Ratings Table (Exhibit F). After government approval, the contractor shall operate in accordance with the plan unless a variance or permanent change is authorized by the contracting officer or contracting officer’s representative in advance. The PMP must include the following sub-plans, at a minimum:

· A Performance Management Plan which establishes actionable metrics and key performance indicators (KPI) to monitor and report on service performance. Metrics/KPIs must be directly linked to the accomplishment of OSIS II requirements; must be approved by the government; and, must be consistently employed throughout the period of performance.

· A Quality Control Plan (QCP) which details the specific quality control processes that will be employed to ensure compliance with established SOPs, installation standards, ST-approved deployment documentation and technical bulletins, and other constraints.

· A Staffing Plan with applicable Labor Categories, including the minimum experience, minimum education, and certification requirements and the functional requirements/proposed duties for each position and each level of seniority, and the level of effort proposed by labor category. The Staffing Plan shall clearly identify any personnel who are designated as Key Personnel.

· A Compensation Plan in accordance with FAR Clause 52.222-46.