Exhibit_F_-_Award_Determination_Ratings_Table.pdf

Rating Project Management

Personnel

Management Communication Technical Quality

Deliverable

Quality

Deliverable

Timeliness

Excellent (4

Points)

Contractor consistently practices proactive project management to identify and anticipate problems prior to adverse impact.

Contractor provided bills of material (BOM) and project plans are consistently accurate and complete.

Solutions are typically implemented to minimize impact on cost, performance and schedule. Contractor provides organized and detailed alternatives, including risk assessments, trade off analysis between cost, schedule and performance, plans of action and implementation schedules.

Contractor consistently practices proactive personnel management to identify and anticipate problems prior to adverse impact. Contractor’s management of personnel enables the

Department to efficiently manage its costs for training and clearances. Staff turnover issues cause little or no impact to cost, performance, and/or schedule.

Lines of communication are consistently well defined, clearly understood, and almost always facilitate rapid exchanges of information, both technical and contractual, in order to meet or exceed contract requirements.

Communication issues generally produce little to no impact on cost, performance, or schedule.

Contractor consistently follows SOPs and

Installation Guides.

Contractor’s quality control process catches most discrepancies before the Department’s surveillance process is engaged. Installed or serviced equipment meets or exceeds

Department standards for material and workmanship. Any issues identified by

Department GTMs are generally minor and corrected within the agreed-upon timeframe.

Deliverables consistently meet or exceed content and template standards, including any unique requestor requirements or audience accommodatio

ns. Content is clear, concise, technically accurate and easily understood.

Any corrections are very minor in nature and are expeditiously corrected.

Contractor consistently met agreed-upon schedule for deliverables.

Rating Categories

Very Good (3

Points)

Contractor generally practices proactive project management to identify and anticipate problems prior to adverse impact.

Contractor provided bills of material (BOM) and project plans are generally accurate and complete.

Discrepancies occasionally have some minor adverse impact on cost, performance, and/or schedule.

Contractor provides alternatives, revised plans of action and implementation schedules to lessen the impact of identified problems.

Contractor generally practices proactive personnel management to identify and anticipate staff turnover issues prior to adverse impact.

Contractor’s management of contracted personnel enables the

Department to efficiently manage its costs for training and clearances. Staff turnover issues are typically handled with minimal impact to cost, performance, or schedule.

Lines of communication are generally well defined, clearly understood, and facilitate timely exchanges of information, both technical and contractual, in order to meet contract requirements.

Communication issues generally produce minimal impact on cost, performance, or schedule.

Contractor usually follows SOPs and

Installation Guides.

Contractor’s quality control process generally catches discrepancies before the Department’s surveillance process is engaged. Installed or serviced equipment generally meets

Department standards for material and workmanship. Any issues identified by

Department GTMs are generally minor and corrected within the agreed-upon timeframe.

Installation and/or maintenance issues generally produce minimal impact to cost, performance, or schedule.

Deliverables meet content and template standards, including any unique requestor requirements or audience accommodatio

ns. Content typically requires only minor polishing.

Contractor regularly met agreed-upon schedule for

Good (2 points) Contractor regularly identifies problems in a timely manner.

Solutions are implemented but occasionally have some minor adverse impact on cost, performance and/or schedule.

Contractor typically provides information on alternate solutions or work-arounds that can help lessen the impact of identified problems.

Contractor’s management of contracted personnel generally enables the

Department to efficiently manage its costs for training and clearances. Staff turnover issues occasionally have some minor adverse impact on cost, performance, and/or schedule but sufficient mitigations are usually present.

Lines of communication facilitate timely exchange of information, both technical and contractual, in order to meet contract requirements.

Communication issues occasionally have some minor adverse impact on cost, performance, and/or schedule but sufficient mitigations are present.

Contractor usually follows SOPs and

Installation Guides.

Installed or serviced equipment usually meets

Department standards for material and workmanship. Issues identified by Department

GTMs are generally corrected within the agreed-upon timeframe.

Installation and/or maintenance issues occasionally have a minor negative impact on cost, performance and/or schedule.

Deliverables meet content and template standards but may need corrections and polishing to suit the needs of specific audiences.

Contractor generally met agreed-upon schedule for

Satisfactory (1 point)

Contractor generally identifies problems in a timely manner.

Solutions, when and if implemented, occasionally have a negative impact on cost, performance and/or schedule.

Contractor’s management of contracted personnel generally enables the

Department to efficiently manage its costs and schedules for training and clearances. Staff turnover issues occasionally have a negative impact on cost, performance, and/or schedule.

Lines of communication generally facilitate timely exchange of information, both technical and contractual, in order to meet requirements.

Communication issues occasionally have a negative impact on cost, performance, and/or schedule.

Contractor generally follows SOPs and

Installation Guides.

Issues identified by

Department GTMs are generally corrected but may exceed the agreed-upon timeframe.

Installation and/or maintenance issues occasionally have a negative impact on cost, performance, and/or schedule.

Deliverables generally meet content and template standards.

Discrepancies are corrected within the agreed-upon timeframe.

Contractor occasionally met agreed-upon schedule for deliverables.

Unsatisfactory

(0 Points)

Contractor generally fails to identify problems in a timely manner. Solutions, when and if implemented, frequently have a significant negative impact on cost, performance and/or schedule.

Contractor’s management of contracted personnel results in high levels of staff turnover that significantly increases the

Department’s costs and scheduling issues for training and clearances. Staff turnover issues repeatedly have a negative impact on cost, performance, and/or schedule.

Lines of communication repeatedly fail to facilitate timely exchange of technical and/or contractual information.

Communication issues repeatedly have a significant negative impact on cost, performance, and/or schedule.

Contractor fails to follow SOPs or

Installation Guides.

Installed or serviced equipment frequently fails to meet Department standards for material and workmanship.

Installation and/or maintenance issues repeatedly have a significant negative impact on cost, performance, and/or schedule.

Deliverables are incomplete or contain significant inaccuracies.

Discrepancies are major and require extensive time and effort to correct.

Contractor failed to meet agreed-upon schedule for