Section_J.4_ATTACHMENT_C_-_RESERVED,_Rev._10-24-2018.pdf

This pre-solicitation notice describes a forthcoming solicitation for the Bureau of Consular Affairs Global Support Strategy for Overseas Consular Support Services 2.0 (GSS 2.0) indefinite-delivery/indefinite-quantity contract. The Department of State seeks to award multiple IDIQ contracts for a base one-year period plus nine one-year options to provide business process support, local offsite facilitation centers, program management and oversight, customer service support, and underlying technologies to support consular operations in 120 countries. Estimated services include appointment scheduling, fee collection, document delivery, biometric collection, and customer experience improvements. The performance-based task orders will have an estimated ceiling value of $3.1 billion. Responses to the anticipated August 2018 solicitation will be evaluated for best value. A DoD SECRET facility security clearance and U.S. incorporation are required.