Revised_Section_F.5.1.2_rev_11-2-18_page_37.pdf
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- Attached to
- Bureau of Consular Affairs Global Support Strategy for Overseas Consular Support Services 2. 0 (GSS 2. 0)
- Solicitation number
- 19AQMM18R0311
About this file
This pre-solicitation notice describes a future solicitation for the Bureau of Consular Affairs Global Support Strategy for Overseas Consular Support Services 2.0 (GSS 2.0) indefinite-delivery, indefinite-quantity contract. The Department of State seeks to provide non-inherently governmental consular support services in 120 countries through information services, appointment scheduling, consular fee collection, travel document delivery, onsite customer assistance, and offsite biometric collection. The contract will have a one-year base period and nine one-year options with a ceiling value of $3.1 billion. Services will be performed overseas with program management and administration occurring in the United States. A facility security clearance is required and the solicitation will be released on or around August 10, 2018.
Section F.5.1.2, Revised 11-02-2018, Page 37
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Text version
19AQMM18R0311
(Revised 11-02-2018) and upon request. The Fee Reporting Controls Compliance Statement and Review Results shall include, at a minimum:
a. Document planning assumptions and decisions and, upon Government request provide supporting documentation;
b. Develop delivery format and identify the deliverables for Government review and acceptance;
c. Identify the individual (provide name, position, and contact details) responsible for the oversight and accuracy of this report;
d. Within thirty (30) calendar days of award of the IDIQ contract and of each Task Order award, provide a satisfactory SOC 1 Type 1 report in compliance with SSAE-18, or any revised or updated American Institute of Certified Public Accountants (AICPA) issued standards that supersede SSAE-18 to the Government before being permitted to support fee collection services; and,
e. A SOC-1 Type 2 report from an audit performed annually with AICPA’s SSAE-18, or any revised or updated AICPA-issued standards that supersede SSAE-18 in the first quarter of each fiscal year.
F.5.1.3 Website Standard Compliance Statement Report
The Contractor shall develop and deliver upon award a Website Standard Compliance Statement Report via email. The Report shall include, at a minimum:
a. Provide a statement attesting that the Contractor is compliant with the Rehabilitation Act, the Plain Writing Act of 2010, and 18f web design standards provided at https://content-guide.18f.gov
b. Incorporate design elements specified by the Government to provide a coherent consular customer experience;
c. Provide an updated Compliance Statement within fourteen (14) calendar days of any change in standards that necessitates a change to the Compliance Statement;
d. Identify the individual (provide name, position, and contact details) responsible for the website standard compliance and a Compliance Statement.
e. Update the Website Standard Compliance Standards upon receiving prior approval from the COR and GTM to do so; and
f. Update the Website Standards and Compliance Statement Report if the Government standards and design elements evolve or change during the life of the contract.
F.5.1.4 Annual Accomplishments and Efficiencies
The Contractor shall develop and deliver an accurate, complete Annual Accomplishments and Efficiencies Report to Government-designated points of contact in an agreed upon format to Government-designated points of contact by December 15th via email. The Report shall include, at a minimum:
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