13. FEMS IV SOW FINAL.pdf
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- Solicitation number
- FA252122R0001
About this file
This statement of work outlines fire protection, emergency management, and emergency medical services requirements for a follow-on contract at Cape Canaveral Space Force Station. The contractor must provide continuous 24/7 services, including program management, facility protection, knowledge management, safety programs, quality control, emergency response, training, exercises, and environmental compliance. Firefighting duties and emergency response must comply with DOD, Air Force, NFPA, and OSHA standards. The contractor is responsible for all staffing, certifications, equipment, vehicles, supplies, and facilities to perform these services, with the exception of government furnished property listed in an attachment. The solicitation is a Total Small Business Set-Aside to be awarded by the Department of the Air Force Space Command. The period of performance and pricing terms are not specified.
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STATEMENT OF WORK
FOR FIRE PROTECTION, EMERGENCY MANAGEMENT
EMERGENCY MEDICAL SERVICES
(FEMS) IV
SPACE LAUNCH DELTA 45
CAPE CANAVERAL SPACE FORCE STATION, FLORIDA
30 Sep 2020
REVISED: 20 Jul 2022
FEMS IV STATEMENT OF WORK TABLE OF CONTENTS
1. Description of Services
1.1. Program Management
1.1.1. Key Personnel
1.1.2. Drug Screening
1.1.3. Format and Suspense, Correspondence
1.1.4.
1.1.5.
Security Program Associate Contractor Agreement
1.2. Facility Protection
1.2.1. Key Control
1.3. Information Accessibility and Transparency
1.4. Knowledge Management Services
1.4.1. Data Visibility and Access
1.4.2. Community of Interest Support
1.5. Safety Program
1.5.1 Process Safety Management
1.5.2. Transportation Safety
1.5.3. Safety Training
1.5.4. Confined Space
1.6. Quality Control Program
1.6.1. Quality Control Plan (QCP)
1.6.2. Document and Data Availability
1.7. Meetings
1.8. Fire Prevention, Inspections and Education
1.8.1. National Fire Prevention Week
1.8.2 Fire Investigations
1.8.3. Fire Extinguishers
1.8.4. Fire Prevention Programs
1.8.5. Kitchen Hood and Duct Systems
1.8.6. Fire Protection Design Reviews
1.8.7. Hot Work and Welding Permits
1.9. Emergency Response
1.9.1. Incidents and Launch Support
1.9.2. Off-Installation Response
1.9.3. Fire Reporting
1.9.4. Rescue Teams
1.9.5. Aircraft Incidents
1.9.6. Structural and Other Fire Incidents
1.9.7. Hazardous Material, Confined Space , and High Angle/Technical Rescue Incidents
1.9.8. Emergency Medical Response
1.10. Training
1.10.1. Firefighter Recurring Certification and Training Requirements
1.10.2 Firefighter Computer Based Training, Virtual Training and Testing
1.10.3. AF Incident Management Course Training
1.11. Contingency Exercises and Operations
1.12. National Fire Protection Association (NFPA) 1500 Requirements
1.13. Firefighter Safety Officer Requirement
1.14. Emergency Management (EM) and Response Operations
1.14.1. Emergency Management Program
1.14.2. Emergency Operations Center
1.14.3. Emergency Management Personnel Qualifications
1.15. Standards of Coverage (SOC)
2. Contractor Personnel
3. Performance of Services During a Crisis Declared by the National Command Authority
4. Transition Periods
4.1. Phase-in Period
4.1.1. Access to Facilities
4.2. Phase-out Period
5. Property
5.1. Government Furnished Property (GFP)
5.1.1. Accepted Property Control Plan
5.1.2 Government Furnished Facilities
5.1.3. Government Furnished Equipment/Material
5.2. Contractor Furnished Property
5.2.1. Contractor Furnished Equipment
5.2.2. Contractor Furnished Vehicles
5.2.3. Use of Corporate Logo
5.3. Equipment Management
5.4. Vehicles
5.4.1. Vehicle Management
6. Government Furnished Services
6.1. Vehicle Maintenance
6.2. Fuel for Contractor Furnished Vehicles
6.3. Government Furnished Utilities & Utility Conservation
6.4. Postal/Installation Distribution
6.5. Telephone Service
6.6. Custodial Service, Refuse Collection & Recycling
6.7. Pest Control and Grounds Maintenance
6.8. Precision Measurement Equipment Lab (PMEL)
6.9. Security
6.10. Directives, Publications, Instructions, Regulations, Manuals, and Forms
6.11. Locksmith
6.12. Network Access and Information Technology
6.12.1. Network Account and Access
6.12.2. Desktop Computers and other ITE
6.12.3 Software Management
6.12.4. IT Equipment Management
6.12.5 Information Assurance
6.12.6. Computer Security (COMPUSEC)
7. Environmental
7.1. Hazardous and Controlled Waste Management
7.2. Petroleum Tanks, Systems and Spill Prevention Control and Countermeasures (SPCC)
7.3. Air Program
7.4. Environmental Impact Analysis Process
7.4.1. Environmental Release Notification, Response and Clean-Up
7.5. Emergency Planning and Community Right to Know Act (EPCRA)
7.6. Hazardous Material Management
7.7. Pollution Prevention
7.8. Environmental Safety and Occupational Health Management System (ESOHMS)
7.9. Environmental Safety and Occupational Health Compliance Assessment Management Program (ESOHCAMP)
7.10. Contract Environmental Representative
7.11. Natural Resources
7.12. Cultural Resources
7.13. Pesticides
7.14. Exterior Lighting
1. Description of Services
The Contractor shall provide a fully certified, trained and uniformed work force whose capability and quality meets Air Force (AF) standards as detailed in this Statement of Work (SOW) and/or applicable Air Force Instruction (AFI) as defined herein. The Contractor shall provide fire protection, emergency management and emergency medical services at Cape Canaveral Space Force Station (CCSFS).
Services shall include overall program management, financial and resource management, planning, administration, operations, supervision, labor, materials, supplies, and equipment except as provided in Government-Furnished Services and Section J, Attachment 3, Government- Furnished Property (GFP).
The CCSFS Fire Chief shall ensure compliance of firefighter uniform wear IAW AFI 32-2001, Fire Emergency Services (F& ES) Program, and enforce that personnel must wear station work uniforms conforming to the requirements in National Fire Protection Association (NFPA) 1975, Standard on Station/Work Uniforms for Emergency Services and Air Force Civil Engineer Center (AFCEC) NFPA 1975 Technical Implementation Guidelines. The Contractor shall provide all other necessary uniforms, personal equipment, supplies, operation and maintenance of contractor and government provided equipment.
The mission of the Space Launch Delta 45 (SLD 45) requires that the Contractor have the provisions to ensure continuous Fire Protection, Emergency Management and Emergency Medical Services in the event of work stoppage or labor strike that may potentially degrade these service functions. The Contractor shall support real-time requirements 24 hours a day, 7 days a week (24/7). FEMS IV services are mission-essential.
The Contractor is responsible to provide all protective gear. NFPA 1851 dictates selection use and maintenance of PPE. AFI 32-2001 requires two complete sets of PPE. Contractor must provide, purchase and maintain this PPE through the AFI 32-2001 directed active USAF enterprise solution.
This is a compliance-based service contract. A listing of compliance documents are set forth at Section J, Attachment 2 with effective dates. Should the contractor become aware of a change in compliance documents prior to official government notification, guidance shall be sought from the Contracting Officer.
The Contractor shall perform all firefighting duties and tasks in accordance with (IAW) but not limited to the following: Department of Defense Instruction (DoDI) 6055.06, DoD Dire Emergency Services (F & ES) Program AFI 32-2001,AF Concept of Operations (CONOPS) for Fire Prevention & Consequence Management, NFPA standards, and any Air Force and Space Force directives, instructions and supplements. The Contractor shall comply with the AFSPC self- inspection program and Fire Emergency Services Self-Assessment Program
(FESAP) Management Internal Control Toolset (MICT). MICT Checklist Playbook listed in Section J, Attachment’s 5.1.and 5.2. The Contractor shall be an active participant and comply with all mutual aid agreements for responses (Section J, Attachment 2).
The fire and rescue functions include but are not limited to
(a) Structural fire fighting
(b) Aircraft crash fire fighting
(c) Technical/High angle rescue
(d) Confined space rescue
(e) Pre-launch, launch and post launch support
(f) Hazardous materials technician response
(g) Water-borne spills
(h) Land Based Shipboard firefighting IAW NFPA 1405
(i) Pre-incident planning
(j) Equipment and vehicle management
(k) Depot level vehicle program participant
(l) Mutual aid
(m) Natural disaster response
(n) Fire prevention, inspection and education
(o) Welding, cutting, brazing and open flame permits
(p) Emergency medical response
(q) Patient transport at the advanced life support level
(r) Wildland Urban Interface firefighting
(s) Financial management
(t) Certifications, documentation and training to include courses on the AF Portal
(u) Review project design and projects, make comments IAW applicable directives to include Engineering Technical Letters (ETL) and Unified Facilities Criteria(UFC),ensuring all life safety and fire protection features are identified
(v) Investigate fires in coordination with OSI
(w) Witness and accept testing of fire alarm and fire suppression systems
(x) Maintain a Fire Safety Deficiency (FSD) program and Risk Assessment Code (RAC) program and maintain the FSD’s and RAC’s identified through a comprehensive fire prevention program meeting the requirements of AFI 32-2001 and AFI 32-10141, Planning and Programming Fire Safety Deficiency Correction Projects.
The Contractor shall use government provided Fire Emergency Services-Information Management System (FES-IMS). Maintenance of the FES-IMS server, including backups and installation of patches shall be performed by the 45th Civil Engineer Squadron Resources Flight (45 CES/CER).
1.1. Program Management
The Contractor shall develop, provide, implement and maintain a Program Management Plan
(PMP)10 days prior to start of full contract performance pertaining to fire protection, emergency management and emergency medical services to support the SLD 45 mission, “assured access to space” and goal, “to be the nation’s premier gateway to space”. IAW Section J, Attachment 4 Contract Deliverables (CD 001), the PMP shall be reviewed annually.
The PMP shall specify the Contractor’s plan for the management and implementation of fire protection, emergency management and emergency medical services on CCSFS. The plan shall include but not be limited to:
(a) Maintenance of qualifications
(b) Quality control program/plan (see paragraph 1.6)
(c) Strike Contingency Plan acceptable to the government to include management approach to minimize potential of a labor dispute leading to work stoppage or to degradation and a plan for continued contract performance
(d) Drug screening measures
(e) Continuation of Mission Essential Functions IAW DFARS Clause 252.237-7023
The Government Program Manager must approve the Contractors PMP. The plan shall be kept current by including changes, as approved by the government within 30 days of an event prompting the change. Develop plans and procedures to provide continued service under this contract during periods of labor unrest such as walkouts, work slowdowns, and strikes. When negotiating collective bargaining agreements applicable to the work force under this contract, the Contractor shall use its best efforts to ensure such agreements contain provisions to provide that disputes will be settled without resorting to strike, lockout, or other interruption of normal operations. The Contractor shall include the substance of this language in any subcontracts. The Patrick SFB Fire Department (45 CES/CEF) shall review the management plan for contracting officer approval. (CD 001)
The Contractor shall apply an integrated team approach that incorporates a single set of consolidated and easily understandable policies and procedures. The Contractor shall interact, plan, and effectively coordinate and communicate with all levels of SLD 45 government, Contractor and commercial customer personnel. The Contractor shall conduct a Program Management Review once per year or more if requested by the Contracting Officer to facilitate open communication with the government. Topics of discussion shall include, but not be limited to, total contract costs and expenditures to date, performance metrics, plans and schedules for upcoming workloads, completed tasks, and problems encountered.
1.1.1. Key Personnel
The Contractor shall submit an essential personnel list to the Contracting Officer 20 days prior to start of full contract performance. The Contractor will provide their key personnel list utilizing AFI 32-2001, AFI 10-2501, AFI 44-119, and SOW for guidance regarding key personnel The list shall contain the individual's name, address, home phone number, cell or pager number, security clearance, pertinent certifications and duty title. This list shall be maintained and immediately updated as changes occur (CD 002). In addition to the Key Personnel listing, the Contractor shall provide organizational staffing levels with positon numbers via the required monthly Emergency Response Capability Report.
The Contractor shall provide an Inventory Report of Contracted Services (to include subcontractors) (CD 009). This report shall include the following information: contract number, functions and missions performed by the Contractor under subject contract, the contracting organization administering the contract, the organization whose requirements are being met through Contractor performance of the function, the funding source for subject contract under which the function is performed, period of performance of the contract, the number of full-time Contractor employees (or its equivalent) paid for the performance of the activity. Initial requirement is a Contract Deliverable (CD) that will be required no later than 30 days after start of full contract performance and updated as contracted changes occur.
1.1.2. Drug Screening
The Contractor shall conduct initial and random recurring drug testing of employees. Drug testing shall meet or exceed industry standards. The Contractor shall identify drug-screening measures to include what actions shall be taken as a result of a positive drug test in their PMP.
1.1.3. Format and Suspense, Correspondence
The contactor shall process correspondence and reports using the most current versions of AF Handbook (AFH) 33-337, The Tongue and Quill and SLD 45 Sample Correspondence Guide, located at Section J, Attachment 2. All suspense dates established by the Government shall be met. The Contractor shall obtain Government Contract Program Manager (PM) approval prior to providing verbal or written correspondence or response to SLD 45 Leadership or agencies outside of SLD 45.
1.1.4. Security Program
The Contractor shall maintain security management control over operations in accordance with the terms of this contract, DoD Instruction 5200.2, DoD Personnel Security Program (PSP),DoD National Industrial Security Program Operating Manual (NISPOM), security and guidelines provided by the SLD 45 Security Office. Materials that qualify as Controlled Unclassified Information shall be safeguarded IAW DoD Directive 5400.7AFMAN 33-302, DoD Freedom of Information Act Program and AFI 33-332 Air Force Privacy and Civil Liberties Program.
The Contractor shall ensure that its personnel have the necessary security clearances to perform its duties. A DD Form 254, Department of Defense Contract Security Classification Specification, is located at Section J, Attachment 9. SECRET clearance shall be required of all contract personnel. The Contractor shall comply with local security procedures and requirements for entrance to DoD facilities, United States Space Force (USSF) controlled areas and USSF restricted areas. The Contractor shall obtain necessary identification and provide documentation for completion of personnel and security investigations required for entry into the USSF controlled and restricted areas.
1.1.5. Associate Contractor Agreements
(a) The Contractor shall enter into Associate Contractor Agreements (ACA) for any portion of the contract requiring joint participation in the accomplishment of the government’s requirement. The agreements shall include the basis for sharing information, data, technical knowledge, expertise, and/or resources essential to the integration of the (insert name of the program or project), which shall ensure the greatest degree of cooperation for the development of the program to meet the terms of the contract. Associate Contractors are listed in (h) below.
(b) ACAs shall include the following general information:
(1) Identify the Associate Contractors and their relationships.
(2) Identify the program involved and the relevant government contracts of the
Associate Contractors.
(3) Describe the Associate Contractor interfaces by general subject matter.
(4) Specify the categories of information to be exchanged or support to be provided.
(5) Include the expiration date (or event) of the ACA.
(6) Identify potential conflicts between relevant government contracts and the ACA;
include agreements on protection of proprietary data and restrictions on employees.
(c) A copy of such agreement shall be provided to the Contracting Officer for review before execution of the document by the cooperating Contractors. The Contractor is not relieved of any contract requirements or entitled to any adjustments to the contract terms because of a failure to resolve a disagreement with an Associate Contractor.
(d) Liability for the improper disclosure of any proprietary data contained in or referenced by any agreement shall rest with the parties to the agreement, and not the government.
(e) All costs associated with the agreements are included in the negotiated cost of this contract. Agreements may be amended as required by the government during the performance of this contract.
(f) The following Contractor are Associate Contractors with whom agreements are required:
The Cape Launch Operations and Infrastructure Support (CLOIS) and the Range Operations Support (ROS).
1.1.6. Electronic Contractor Manpower Reporting Application (ECMRA) - The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the FEMS IV contract via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: https://ww.sam.gov. Reporting inputs shall be for the labor executed during the period of performance during each government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the ECMRA help desk. Contractors have the inherent responsibility to track personnel on contract; therefore the government does not expect additional costs associated with this requirement.
1.2. Facility Protection
Follow CCSFS area access security requirements. For facilities occupied by the Contractor, the Contractor shall perform facility manager duties for force protection condition level requirements imposed by the 45th Space Wing Instruction (SWI) 10-245. This includes implementing and reporting compliance to the Unit Security Manager when Random Anti-terrorism Measures (RAM’s) as assigned.
1.2.1. Key Control
The Contractor shall establish and implement methods of ensuring that keys/key cards issued to the Contractor by the government are not lost or misplaced and are not used by unauthorized persons. All references to keys include key cards. The Contractor shall not duplicate keys.
The Contractor shall immediately report occurrences of lost or duplicate keys to the government. In the event a master key is lost or duplicated, the Contractor shall reimburse the government for the cost to replace all locks and keys for that system. The Government shall provide locksmith services for government owned facilities and equipment. The Contractor shall prohibit the use of government issued keys by any persons other than the Contractor's employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the government.
1.3. Information Accessibility and Transparency
The Contractor shall establish and maintain open lines of communication with the SLD 45, its customers, contractors and mission partners at all levels. Provide clear and continuous visibility into all aspects of the program through information concerning systems and contract status, schedule, technical performance, risk, and reimbursable costs. Participate as a team member with the government, its contractors, and customers in working issues, devising solutions, and implementing plans. The Contractor shall keep accurate, complete, comprehensive, and valid records, including but not limited to: its work performance, audits, quality control, inspections, safety monitoring, incidents, document reviews, training, costs, and lessons learned. Traceability of all records shall be maintained to facilitate easy/timely retrieval. The Contractor shall develop, coordinate, publish, implement, and maintain the contract documents and publications IAW Air Force Records Information Management System (AFRIMS) standards.
1.4. Knowledge Management Services
The Contractor shall support the efforts of the SLD 45 to integrate and share information relevant to the SLD 45 and the space launch and range operations community among government and commercial organizations in support of the DoD Net-Centric Data Strategy in accordance with DoD 8320.02-G, Implementing the Sharing of Data, Information, and Information Technology (IT) Services in the Department of Defense.
1.4.1. Data Visibility and Access
The Contractor shall provide electronic automated visibility and access to contractor data and documentation via the Government provided web-based information system to include, but not limited to financial data, contract documents, databases, email, and drawings. The system framework integrates and shares information by connecting to diverse data stores in multiple organizations, providing a reference metadata model, and supplying the integrated information to authorized users through web services, thereby providing a shared information space.
1.4.2. Community of Interest Support
The Contractor shall participate in and provide support to a space launch and range operations community of interest or its equivalent to develop shared vocabularies and participate in a shared information space. Participation shall include providing expertise in subject domains and support for modeling types and sources of data within the contractor purview.
1.5. Safety Program
The Contractor shall establish and manage a comprehensive safety program as required by the Occupational Safety and Health Administration (OSHA) standards and any references adopted by OSHA, the Department of Labor (DoL), DoD and AF safety standards. This program shall include industrial and construction safety and operations monitoring for the resolution of unsafe acts or conditions.
Injuries, damage and close calls resulting from contractor activities shall be thoroughly investigated and have appropriate corrective action taken. The program shall include surveillance of hazardous operations performed by the contractor’s employees. The SLD 45 Safety Office (SLD 45/SE) and 45 CES/CEF shall review deviation requests from applicable regulations.
The Contractor shall take all actions to minimize and prevent injuries to personnel or property.
All incidents, including injured AF/DoD personnel or damage- to government property, shall be reported immediately to SLD 45/SE. The Contractor shall also provide electronic or hard copy of the mishap report within four (4) hours to SLD 45/SE. The Contractor shall inspect government furnished facilities and equipment for contractor use at least annually as required by 29 Code of Federal Regulations (CFR) 1925 Safety and Health Standards for Federal Service Contracts.
The Contractor shall provide government access to inspection results. IAW with AFI 91-202, The U.S Air Force Mishap Prevention Program, Paragraphs 3.6.1 and 3.13.3, government officials may enter a contractor’s workplace to verify working conditions. Additionally, all government facilities and equipment shall be inspected at least annually by safety personnel to ensure hazards are identified and appropriate abatement actions are implemented.
IAW AFI 91-202, 3.6.1 Annual Safety Inspections. The Contractor shall provide a written mishap prevention plan for initial review.
1.5.1. Process Safety Management (PSM)
The Contractor shall establish and implement a PSM program that meets the requirements identified in 29 CFR § 1910.119. The Contractor shall prepare a PSM compliance plan that describes the tasks required to achieve PSM compliance. Physical Health Assessment (PHA) shall adequately identify, evaluate, and recommend controls for the hazards involved in the covered processes. The Contractor shall be a member of the SLD 45 PSM Team.
The Contractor is required to be in compliance with Assistant Secretary of Defense for Readiness MEMO dated 29 Sept 2020 requiring “annual blood testing for firefighters to determine exposure to Per - and Poly - fluoroalkyl substances, commonly known as PFAS”.
This will be accomplished as part of annual physicals.
1.5.2. Transportation Safety
All modes of transportation for personnel or hazardous material shall comply with applicable standards of the Federal Highway Administration, U.S. Coast Guard, Federal and State Departments of Transportation (DOT).
1.5.3. Safety Training
Employees are trained in the recognition of hazardous conditions/environments, the use of safety and health standards, and in other areas of safety as necessary IAW AFI 91-202.
Employees entering designated hazardous areas unescorted may require initial and recurring safety training and/or familiarization on the areas hazards. Training for the employees, in most cases, can be provided by the contractor’s staff once certified by the owner of the hazardous area.
1.5.4. Confined Space
When the contractor performs or arranges to have a subcontractor perform work that involves a permit requiring confined space entry, the contractor shall fully comply with requirements of 29
CFR 1910.146.
1.6. Quality Control Program
The Contractor shall develop a proactive Quality Control Program for measuring and attaining quality of performance. The Contractor’s Quality Control Program shall explain the manner in which the contractor shall ensure all requirements are being accomplished IAW this SOW and industry standards, to include, but not be limited to documented procedures for control of documents, control of records, internal audits, monitoring and measurement of processes, control of nonconforming product, corrective and preventive action. A sustaining focus throughout the Quality Control Program shall be the attainment of continuous quality improvement. The program shall emphasize deficiency prevention over deficiency detection.
The Contractor shall demonstrate a concerted effort in improving its Quality Control Program to prevent unsatisfactory performance from consistently recurring in any area and to ensure unsatisfactory performance is addressed and rectified in a timely manner.
1.6.1. Quality Control Plan (QCP)
The Contractor shall prepare and maintain a QCP as an annex to the PMP (see paragraph 1.1) 10 days prior to start of full contract performance describing the QCP to ensure the requirements of this contract are provided as specified. The plan shall be kept current by including changes, as approved by the Government within 30 days of an event prompting the change and shall be reviewed annually. (CD 003) The QCP shall:
(a) Describe how metrics are to be used by contractor personnel to ensure potential problems or deficiencies are identified before they result in unsatisfactory contract performance. The Contractor shall develop performance metrics. The metrics shall be linked to performance objectives in the Compliance Checklist (Section J, Attachment 10) and the FESAP/MICT checklist (Section J, Attachment 5), IAW AFI 32-2001. They shall be derived from data that can be readily collected and repeated, distinguish between desirable and undesirable results, show trends, and easily understood. The Contractor shall review metrics for validity as needed and identify deviations, reasons for deviations, and recommendations for adjustment.
The Contractor shall team with government personnel to validate and modify performance metrics and associated thresholds to reflect the current status of the program. FES-IMS and Response Tracking Spreadsheets are used to collect, monitor, measure, track and analyze the metrics measuring FEMS performance objectives.
(b) The Contractor shall provide a Weekly Activity Report to the Chief COR, COR’s and Functional manger.
(c) The Contractor shall brief the COR monthly on contract performance utilizing Emergency Response Capability Report (CD 008) metrics, reports and/or other agreed upon formats. The briefings shall provide insight into the status of issues affecting quality and the contractor’s self-assessment of performance.
(d) Include a matrix of procedures/instructions of all contractor processes. The Contractor’s QCP shall include the preparation of standard operating procedures for all processes conducted under the contract.
(e) Describe how contractor processes change to continually improve performance.
(f) Provide a process for recording the results of inspections, corrective actions and preventive actions taken.
(g) The Contractor shall document and track all non- conformances/deficiencies and corrective actions applied. The Contractor shall determine trends of non-conformance and effectiveness of corrective action. All documentation shall be made available to the government. The Contractor shall provide acceptable cause and corrective action to government identified non-conformances/ Corrective Action Requests (CAR).
(h) Provide a process to establish and maintain accountability of Government Furnished Property (GFP).
(i) Provide provisions to update and revise the QCP during the performance of the contract.
(j) Provide an internal audit process to ensure deficiencies are identified and corrected.
(k) Provide a customer satisfaction process to ensure customer concerns/complaints are documented, validated, corrective action implemented and timely feedback given.
1.6.2. Document and Data Availability
The Contractor shall make quality program documentation and data available to the Contracting Officer or Contracting Officer Representative (COR) for review. Documentation shall include but not be limited to FES-IMS, certification, licensing and training records, results of inspections and audits, nonconformance data, corrective and preventive action records. Records shall be maintained for the life of the contract and shall be provided to the government at the end of the contract IAW AFRIMS standards.
1.7. Meetings
Contractor personnel shall attend meetings, to include but not limited to, Space Allocation Working Panel, Work Order Review Board, Delta Inspection Team, post incident assessment, operational status, pre-launch, launch and post launch assessment. The Contractor Shall attend meetings requested by other base activities, to include but not limited to, quarterly Facility Board (FB), Environmental Protection Committee and the hazardous materials (HAZMAT) Planning Board, Environmental Safety and Occupational Health Compliance Assessment Management Program (ESOHCAMP), SLD 45 PSM Team, Brevard County Local Emergency Planning Council, and Patrick SFB Emergency Management Working Group, Force Protection Working Group and Executive Council. The Contractor shall periodically brief installation senior leadership and government personnel.
1.8. Fire Prevention, Inspections and Education
1.8.1. National Fire Prevention Week
The CCSFS Fire Prevention Chief shall conduct an in-depth fire prevention and education program IAW AFI 32-2001. The program shall be targeted to the entire CCSFS populace including but not limited to, facility managers, mission partners, contractors and transient personnel. Submit a fire prevention and education plan to the 45 CES/CEF for approval no later than (NLT) 30 days after start of full contract performance and shall be reviewed annually. The plan shall include processes ensuring CCSFS personnel are familiar with fire prevention responsibilities, fire reporting procedures to include use of base and off base 911 lines, evacuation procedures, and use of fire extinguishers and fire protection systems. During National Fire Prevention Week, the CCSFS Fire Prevention Chief shall conduct an expanded public education and seasonal Fire Prevention Campaign Program emphasizing fire prevention tailored to the mission and processes at CCSFS. (CD 005)
1.8.2. Fire Investigations
The CCSFS Fire Chief shall develop policies and procedures for implementing fire investigations under Department of the Air Force Instruction (DAFI) 91-204, Safety Investigations, and Reports, per AFI 32-2001.
1.8.3. Fire Extinguishers
The Contractor shall be responsible for providing fire extinguisher training as required. The Contractor shall coordinate with CCSFS Facility Managers for access to facilities to include those occupied by mission partners. The Contractor shall be responsible to inspect all fire extinguishers, including Halon 1211 fire extinguishers on CCSFS IAW NFPA 10. The Contractor shall report extinguisher inspection results to the responsible facility manager and/or responsible organization. The Contractor is responsible for extinguishers installed in assigned FEMS facilities. Service and maintenance of 150lb Halon flight line fire extinguishers is not part of this contract.
FIRE EXTINGUISHER MAINTENANCE AND SERVICING ARE NOT A PART OF THIS
CONTRACT.
1.8.4. Fire Prevention Programs
The CCSFS Fire Chief shall implement installation fire prevention programs IAW AFI 32- 2001, AFI 32-10141 and Air Force Manpower Standard Functional Account Code 44F1 to conduct at least an annual facility fire prevention assessment on all facilities (approx. 4M sq.
ft.), or more often if required by public law or other statutory requirements. The Contractor shall ensure a FES-IMS Form 218, Facility Fire Prevention and Protection Record, is used as a checklist and record the results of facility assessments. The Contractor shall use FES-IMS Form 1487, Fire Prevention Visit Report, to identify the results of the fire prevention visit to the Functional Manager/Squadron Commander. The CCSFS Fire Chief shall ensure that only the Functional Manager/Squadron Commander signs the AF Form 1487 for all required corrective actions. The CCSFS Fire Chief shall implement procedures for compliance with AF Manual 91-201 Explosives Safety Standards for inspections as required for fire protection exercises and drills. The Contractor shall implement procedures IAW AFI 91-202, The U.S Air Force Mishap Prevention Program and AFI 32-10141 Planning and Programming Fire Safety Deficiency Correction Projects.
1.8.5. Kitchen Hood and Duct Systems
The CCSFS Fire Chief shall establish a policy, inspection schedule and procedures for inspecting commercial kitchen hood and duct systems IAW with NFPA 96. These inspections must be accomplished by trained CCSFS fire protection personnel. Kitchen hood and duct systems cleaning(s) shall to comply with NFPA 96 and DAF Manual (DAFMAN) 91-203, Air Force Occupational Safety, Fire, and Health Standards. The FEMS contractor shall not be responsible for hood and duct cleaning.
1.8.6. Fire Protection Design Reviews
The CCSFS Assistant Chief of Fire Prevention is responsible for performing fire protection design reviews as noted in AFI 32-2001 for operational considerations involving all proposed modifications and construction on CCSFS. The CCSFS Assistant Chief of Fire Prevention requires certifications IAW DoDM 6055.06, Occupational Medical Examination and Surveillance Manual. All Drawings and specifications shall be coordinated through 45th Civil Engineer Squadron (CES) Programs Flight Programs and Development (45 CES/CEPD) to review/ensure adequate functional fire protection and suppression systems are included IAW the requirements of AFI 32-2001, and all applicable United Facilities Codes (UFC) criteria.
The 45 CES, CCSFS, Civil Engineer Flight (45 CES/CEZ) shall be the approving authority for all design documents. The CCSFS Assistant Chief of Fire Prevention or designated representative shall attend all design and pre-construction meetings to coordinate fire protection requirements. The CCSFS Assistant Chief of Fire Prevention or designee shall attend all final acceptance inspections of construction contracts and validate fire alarm/suppression system(s) performance.
1.8.7. Hot Work and Welding Permits
Establish and maintain a welding inspection and permit program IAW NFPA 51B. Hot work such as, welding, cutting, and brazing operations require issuance of an Air Force Form 592, USAF Hot Work Permit, IAW DAFMAN 91-203. FES-IMS shall be utilized to document the Hot Work Permit Program.
1.9. Emergency Response
The CCSFS Fire Chief shall develop pre-incident action plans for all potential high fire and life-risk facilities, hazardous operations, and assigned/transient aircraft. Facility pre-incident action plans shall be recorded on an AF Form 1028, Facility Pre-Fire Plan, through FES-IMS automated pre-fire plan and aircraft pre-incidents shall be recorded on AFTO 88 for assigned and recurring transient aircraft. Structural and aircraft pre-fire plans and drawings shall be updated annually.
The Contractor shall meet staffing requirements for Reduced Level of Service (RLS) IAW AFI 32-2001, Installation Mission Support Center (IMSC) Risk Assessment (RA) and DoDI
6055.06 at all times. The Contractor shall ensure all personnel meet appropriate DoD certification levels for positions to which they are assigned IAW DoDM 6055.06, DoD Fire and Emergency Services Certification Program (F&ESCP).
The Contractor shall meet response times IAW with DoDI 6055.06 Table 1, AFI 32-2001, TIG’s 403 and 1710.16 to all CCSFS fire response districts and fire demand zones. These response times must be met 24/7/365.
CCSFS is a vehicle Set 3. Per 22 April 2021, IMSC Risk Assessment, “CCSFS FES Staffing Levels at Main Fire Station” established that the first arriving ARFF vehicle shall be staffed with one fire officer and one firefighter/driver and each additional arriving ARFF units will be staffed with at least one firefighter/driver. Every Aircraft Rescue and Fire Fighting (ARFF) emergency shall have at a minimum 14 Firefighters available on scene IAW NFPA TIG 403 (includes Incident Commander). The first arriving and follow on ARFF units shall be staffed and arrive on scene IAW DoDI 6055.06 Table 1. Two firefighter-paramedics for ALS with transport capability shall be maintained.
Every structural emergency shall have a minimum 13 Firefighters available on scene (includes Incident Commander). At a minimum 15 Firefighters shall be available for Hazardous Materials response (includes Incident Commander) IAW DoDI 6055.06Table 1.
The main fire station (Station 1) shall be staffed with a minimum of 11 firefighters per shift.
These personnel shall support emergency response and stand-by support operations utilizing a dedicated FOUR person engine crew and ARFF crews IAW DoDI 6055.06 Table 1 and NFPA
TIG 403.
The Contractor shall staff two paramedics at the main fire station to provide Advanced Life Support (ALS) care with transport capability. These two paramedics may be counted towards firefighter staffing (Firefighter-Paramedics) and the EMT requirement of eight per station (three stations equals total of 24 EMT’s). All other firefighters shall be certified to the Emergency Medical Responder level per AFI 32-2001. During transport, a paramedic will provide primary patient care.
During periods of transport, IMSC RA allows temporary staffing reduction to nine personnel at the Main Fire Station. During the transport time, the contractor shall provide backup ALS with transport capability with a paramedic IAW DoDI 6055.06 Table 1. Backup transport must be staffed with at least one paramedic, this can be achieved through the use of Mutual aid agreement(s) and/or contractor backup ambulance and crew. The full engine crew at the main fire station shall not be cross-staffed. The two outlying fire station Engine crews shall be staffed with a full engine crew of FOUR personnel 24/7/365. The AF Incident Management System shall be utilized and followed during every emergency/event IAW AFI 10- 2501, Emergency Management Program.
Aircraft incidents shall take priority over all other fire response incidents. In case of simultaneous emergencies, the senior fire officer shall prioritize both responses based on the circumstances, respond available resources and request mutual aid as needed.
1.9.1. Incidents and Launch Support
The Contractor shall respond to all reported incidents and accidents on CCSFS for reported fires, fire alarms, aircraft in-flight and ground emergencies, aircraft crashes/accidents, hazardous material incidents, technical/high angle rescue, confined space rescue and medical emergencies. Once on scene, the contractor shall take immediate action(s) to mitigate the situation, be the Incident Commander, and communicate with appropriate CCSFS agencies to include but not limited to Emergency Communications Center (ECC), Emergency Operations Center (EOC) and complete all required after action report(s).
The Contractor shall support and attend all pre- launch, launch and post launch meetings, activities and operations. The CCSFS Fire Chief or Chief Fire Officer designee shall be present on all launches at CCSFS and perform as an Emergency Support Function 4 member of the Launch Emergency Operations Center (LEOC). The Contractor shall support pre-launch, launch and post-launch operations, to include (but not limited to) participating as a component of the Pad Safety Team and support mishap investigations conducted by the government, SLD 45 Tenant Organizations and Launch Customers. The Contractor shall perform hazardous operations or precautionary stand-by when required by applicable DoD
Issuance, AFI, Technical Order directives and Commercial Operations Support Agreements with fire suppression and rescue equipment during critical or hazardous operations. The Contractor shall ensure fire protection personnel are trained and/or certified as required IAW AFI 10-2501. The Contractor shall participate in all exercises.
1.9.2. Off-Installation Response
The Contractor shall participate and comply with current mutual aid agreements established with the local civilian communities and/or agencies. The CCSFS Fire Chief or designated key position employee shall actively participate in the mutual aid program by attending local fire chief and planning meetings and other FES related community activities. Current and future mutual aid agreements have been and will be established by the SLD 45 Fire Chief and approved by the SLD 45/CC. Mutual Aid agreements provided as SOW reference documents.
In the absence of an approved mutual aid agreement, the CCSFS Fire Department shall not respond off the installation without approval of the SLD 45/CC or designated representative.
The Contractor shall comply with all requirements of AFI 10-801, Defense Support of Civil Authorities and SLD 45/SW requirements. Compliance/Mutual Aid List at Section J, Attachment 2.
Annually, the Contractor will survey areas surrounding CCSFS, to include but not limited to Kennedy Space Center and Cape Canaveral Port areas, where they may be called upon to provide mutual aid or assistance to ensure a full understanding of potential hazards. If available, the CCSFS Fire Department will obtain copies of civilian fire department emergency response plans for high hazard areas where they may be requested to provide assistance.
1.9.3. Fire Reporting
The Contractor shall submit Fire Incident Response data to the DoD National Fire Incident Response System (NFIRS) utilizing FES-IMS and shall provide access for the SLD 45 Fire Chief or designated representative personnel to have access to Contractor NFIRS data. In addition, the Contractor shall notify the SLD 45 Fire Chief or designated representative on any and all fires and comply with AFI 32-2001 guidance on fire reporting. Contractor employee computer access is only required as needed to comply with the SOW
1.9.4. Rescue Teams and Rescue Task Force
The CCSFS Fire Chief shall maintain a capability to perform rescues related to the FES core missions IAW AFI 32-2001. The CCSFS Fire Chief determines and selects the number of firefighters who require advanced rescue technician training and certification based on the mission needs of the installation IAW AFI 32-2001.
Specialized rescue of astronauts in their spacesuit from inside the capsule is not a requirement of this SOW. Launch pad rescue of astronauts and attendants outside the capsule is expected.
The Contractor is not expected to maintain astronaut suit removal proficiency but shall assist specialized teams as required.
Rescue Task Force (RTF). Fire and Emergency Services responder’s responsibilities shall be coordinated with the installation All-Hazards Response Planning Team for Active Shooter Hostile Events. The installation commander shall determine Rescue Task Force requirements and develop installation specific Active Shooter Hostile Events response plans. Training shall be provided by the Government. The Contractor shall provide RTF PPE to include but not limited to five sets of level 3A ballistic vests and helmets.
1.9.5. Aircraft Incidents
The CCSFS Fire Chief shall develop aircraft pre-incident plans for aircraft that routinely land at CCSFS runway and record on an AFTO 88, Aircraft Pre-Fire Plan (T.O. 00-105E-9), Aerospace Emergency Rescue and Mishap Response Information), or automated product. The Contractor shall respond to all aircraft in-flight and ground emergencies. Once on scene, the Contractor shall establish incident command, take immediate actions to mitigate the situation, communicate with CCSFS agencies (ECC & EOC 45SW leadership) and complete all applicable Incident Command System forms and all required after action report(s). Response shall be IAW Headquarters (HQ) AF Fire and Emergency Services Technical Implementation Guide (TIG) 403.
The Contractor shall respond to on base aircraft incidents involving government and government chartered aircraft. Once on scene, the Contractor shall establish incident command, take immediate actions to mitigate the situation, communicate with CCSFS ECC and EOC, SLD 45 leadership, state and local agencies and complete all applicable Incident Command System forms and all required after action report(s). Contractor shall perform aircraft aircrew rescue when possible. If munitions are involved, the Contractor shall immediately notify the Explosive Ordnance Disposal Unit and perform safe-distance operations.
The Contractor shall respond to off base (up to 15 miles) aircraft incidents involving government and government chartered aircraft. Upon arrival if first on scene the Contractor shall establish incident command or work with local authorities in a Unified Command, take immediate actions to mitigate the situation, communicate with CCSFS ECC and EOC, SLD 45 leadership, state and local agencies and complete all applicable Incident Command System forms and all required after action report(s). Contractor shall perform aircraft aircrew rescue when possible. If munitions are involved, the Contractor shall immediately notify the Explosive Ordnance Disposal Unit and perform safe-distance operations.
Hazardous Standbys:
During hazardous or risky operations, the Contractor shall stand-by either at the hazardous location or at a location “In the assigned Fire District” within response time criteria, with the appropriate equipment and firefighters as required by applicable DoD, Air Force, or Space Force Issuance, or Technical Orders and/or directives.
1.9.6. Structural and Other Fire Incidents
The Contractor shall respond IAW pre-fire plans to all actual or potential fire emergencies, including wildland urban interface firefighting. Structural fire response shall meet the requirements of DoDI 6055.06, AFI 32-2001, and AF Technical Implementation Guide 1710
Once notified of an event, the Contractor shall:
(a) Respond the appropriate amount of personnel for the event type within required response times.
(b) Establish command and control as the Incident Commander
(c) Establish and maintain communications with the ECC, EOC and other agencies as required
(d) Determine and implement proper fire attack, ventilation, confinement, control, suppression, perform rescue operations as needed, overhaul, and salvage within the parameters of established national firefighting strategies and tactics
(e) Complete all notifications and required after action reports
The Contractor shall respond to all fire alarm activations. The Contractor shall investigate all supervisory and trouble signals from fire alarm systems as a nonemergency event.
1.9.7. Hazardous Material, Confined Space, and High Angle/Technical Rescue Incidents
The Contractor shall respond to all hazmat and rescue incidents, to include but not limited to:
structural collapse, auto accidents, confined space rescues, hazardous materials responses, shipboard incidents, water-borne hazardous spills on CCSFS ship basins and piers, technical and high angle rescues, industrial incidents/accidents and other emergency rescue requests.
The Contractor shall:
(a) Respond the appropriate amount of personnel and equipment for the event type.
(b) Establish command and control as the Incident Commander
(c) Establish and maintain communications with the ECC, EOC and other agencies as required
(d) Evaluate the need to either evacuate personnel or shelter in place
(e) Develop and implement an Incident Action Plan to mitigate the hazards and/or perform rescue
(f) Identify, isolate and contain spill
(g) Decontaminate personnel and equipment as needed
(h) Complete all notifications and required after action reports
1.9.8. Emergency Medical Service (EMS)
The Contractor shall be responsible for providing Advanced Life Support (ALS) with transport capability response to CCSFS IAW the current version of Florida Statutes, Chapter 401, Part III, and rules of the Department of Health Chapter 64J-1 Florida Administrative Code. ALS transport paramedics must be State of Florida certified. Response times will be IAW DoDI
6055.06. ALS responders will follow current Brevard County Fire Rescue EMS Medical Protocols.
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