123190 O3 ADD 2 REVISED SCHEDULE OF EVENTS 11-13-25.docx

This is a Solicitation Addendum Two document issued by the State of Nebraska, Department of Health and Human Services (DHHS), revising the schedule of events for Request for Proposal number 123190 O3 for Third Party Warmline Services. The solicitation seeks a qualified vendor to provide a statewide, 24/7 intake and referral support system designed to connect families with local community resources and prevent unnecessary child welfare interventions. Proposals were due October 21, 2025, at 2:00 p.m. Central Time. The evaluation period is scheduled for October 27–31, 2025, with oral presentations potentially occurring on November 20, 2025, if needed. The State will post the Notification of Intent to Award to the internet on November 18, 2025, with contract finalization anticipated between November 21 and December 21, 2025. Contract award is expected December 26, 2025, with the vendor start date set for January 2, 2026. The initial contract term extends through December 12, 2026, with potential renewals contingent on performance and mutual agreement.

The addendum does not address specific pricing terms, set-asides for disadvantaged enterprises, or incumbent vendor information. The solicitation requires vendors to demonstrate a minimum of five years of experience managing community-based prevention support services, serve at least three client groups, and handle intake and support for approximately 5,000 families annually. The call center must be physically located and staffed within Nebraska and comply with technical requirements including cloud-based hosting, data encryption, accessibility compliance, and federal standards such as HIPAA, HITECH, Section 508, and NIST. The cost proposal is structured across four phases (Discovery, Development and Community Engagement, Pilot Program, and Full-Scale Launch), with Parts I and II being the primary focus for evaluation. Bidders are responsible for monitoring the State Purchasing Bureau website at https://das.nebraska.gov/materiel/bidopps.html for all addenda and amendments.