Survey services support products services shall provide expert consultation, assistance, and deliverables associated with all aspects of surveying within the context of mobis. Contractors shall assist…

Ended Awarded Last action

Contract number
GS10F0205R
Awardee
Awarding agency
Task orders
164

Award facts

Opportunity
Last date to order 100% complete
IDV ceiling
$52,886,177.00
Award type
Multiple award
Who can order
All agencies
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

This federal contract indefinite delivery vehicle (IDV) was awarded to Press Ganey Associates LLC, a leading provider of patient experience measurement and healthcare performance improvement solutions. The contract is a General Services Administration (GSA) Multiple Award Schedule (MAS) contract, enabling federal agencies to directly order a variety of patient satisfaction survey, data analytics, and strategic advisory services from Press Ganey.

The primary purpose of this IDV is to provide the Department of Veterans Affairs (VA), Indian Health Service (IHS), National Institutes of Health (NIH), and other federal civilian agencies with comprehensive patient experience measurement and quality improvement capabilities. Press Ganey will administer patient satisfaction surveys such as Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS), Emergency Department, and Ambulatory Surgery surveys. The company will also provide data analysis, benchmarking, and strategic advisory services to help these agencies enhance the quality of healthcare services delivered to veterans, Native Americans, and other patient populations. The contract does not have any small business set-aside designations, reflecting Press Ganey's status as a large, experienced provider of these specialized healthcare analytics solutions. The IDV has a ceiling value of $52,886,177 and a period of performance through February 2025, with numerous individual task orders awarded to date ranging from less than $25,000 to over $17 million in value.

Description

As the agency reported it.

Survey services support products services shall provide expert consultation, assistance, and deliverables associated with all aspects of surveying within the context of mobis. Contractors shall assist with, and/or perform all phases of the survey process to include, but not limited to: planning survey design sampling; survey development, pretest/pilot surveying, defining and refining the agenda, survey database administration, assessing reliability and validity of data, determining proper survey data collection methodology, administering surveys using various types of data collection methods and analyses of quantitative and qualitative survey data. Productionof reports to include, but not limited to: description and summary of results with associated graphs, charts, and tables; description of data collection and survey administration methods; discussion of sample characteristics and the representative nature of data; analysis of non-response; and briefings of results to include discuss

Task orders

Task order Ordering agency Obligated Awarded
Patient satisfaction survey 36C25025F0922 Veterans Integrated Service Network 10 (VHA) $7,000
Patient survey 36C25025F0295 Veterans Integrated Service Network 10 (VHA) $0
Exercise option 4 75N90025F00001 NIH Clinical Center $85,693
To implement a standardize survey instrument and data collection methodology for measuring patient perspective on… 75H71025F80043 Indian Health Service $22,706
Assessment operating and reporting 36C26224F0475 Veterans Integrated Service Network 22 (VHA) $236,106
Patient satisfaction survey 36C24724N0673 Veterans Integrated Service Network 7 (VHA) $1,409,575
Cchcf - FY2024 - hcahps patient improvement surveys 75H71024F80168 Indian Health Service $41,250
Patient satisfaction surveys 36C25024F0232 Veterans Integrated Service Network 10 (VHA) $417,495
Patient survey and data collection methodology 75H71024F80104 Indian Health Service $22,706
Patient satisfaction survey service for the madison VA hospital. 36C25224N0188 Veterans Integrated Service Network 12 (VHA) $64,960
Option year 2 9/30/2023 - 9/29/2024 patient satisfaction survey services for the jesse brown VA medical center. 36C25223N0590 Veterans Integrated Service Network 12 (VHA) $94,962
Patient satisfaction survey service 36C26023F0388 Veterans Integrated Service Network 20 (VHA) $139,551
Patient survey for magna certification 36C24123F0221 Veterans Integrated Service Network 1 (VHA) $49,219
Creation, administration, and analysis of patient satisfaction surveys 36C25023F0557 Veterans Integrated Service Network 10 (VHA) $417,379
Cchcf - FY2023 - hcahps patient improvement surveys 75H71023F80191 Indian Health Service $52,250
Patient and other partners perception surveys for the NIH clinical center, office of the director (OD) press ganey… 75N90024F00001 NIH Clinical Center $85,693
Patient satisfaction survey service for the madison VA hospital. 36C25223N0151 Veterans Integrated Service Network 12 (VHA) $64,960
Press ganey associates INC:1203366 [23-001368] patient perception surveys option year 2 75N90023F00001 NIH Clinical Center $82,164
Patient satisfaction survey internet services 36C26323F0002 Veterans Integrated Service Network 23 (VHA) $4,377,275
Patient satisfaction survey services for the jesse brown VA medical center. 36C25222N0596 Veterans Integrated Service Network 12 (VHA) $94,962
Managing the hcahps, CG-cahps, emergency department, and ambulatory surgery survey services - division of quality… 75H71022F80653 Indian Health Service $209,560
Patient satisfaction survey 36C26022F0414 Veterans Integrated Service Network 20 (VHA) $92,303
Customer service survey services 36C24722F0433 Veterans Integrated Service Network 7 (VHA) $6,523,795
Ndnqi membership 36C24122N0299 Veterans Integrated Service Network 1 (VHA) $27,946
VISN-1 veteran surveys (mail, online, phone) 36C24122N0155 Veterans Integrated Service Network 1 (VHA) $18,083
Patient satisfaction survey service at the madison VA hospital. 36C25222N0156 Veterans Integrated Service Network 12 (VHA) $56,210
Patient and other partners perception surveys for the NIH clinical center, office of the director (OD) 75N90022F00001 NIH Clinical Center $85,693
Patient satisfaction survey services at the jesse brown VA medical center. 36C25221N0679 Veterans Integrated Service Network 12 (VHA) $94,962
Patient satisfaction survey for the VA SAN francisco health care system 36C26121F0449 Veterans Integrated Service Network 21 (VHA) $552,006
Jcaho & CMS patient satisfaction surveys for wrsu 75H71221F80242 Indian Health Service $130,607
VISN-1 veteran surveys (mail, online, phone) 36C24121N0400 Veterans Integrated Service Network 1 (VHA) $55,000
To procure hcahps patient satisfaction surveys for PQS dept. At nnmc. 75H71021F80734 Indian Health Service $62,278
FY 21 - quality management - hospital surveys 75H71021F80639 Indian Health Service $96,720
Patient and other partners perception surveys for the NIH clinical center, office of the director (OD) 75N90021F00001 NIH Clinical Center $85,693
Press ganey associates INC:1203366 [21-000135] patient and other partner perception surveys 75N90021F00003 NIH Clinical Center $0
VHA geriatric and extended care home based primary care survey 36C10X20F0096 VA Strategic Acquisition Center Frederick $228,237
FY 20 health hospital survey for quality management 75H71020F81306 Indian Health Service $0
Customer survey service VISN 7 36C24720F0469 Veterans Integrated Service Network 7 (VHA) $6,450,201
Ndnqi- press gainey 36C24720F0419 Veterans Integrated Service Network 7 (VHA) $25,674
Patient satisfaction surveys 36C25620F0242 Veterans Integrated Service Network 16 (VHA) $1,087,070
VISN 1 veteran satisfaction surveys (mail, online, phone) 36C24120N0357 Veterans Integrated Service Network 1 (VHA) $28,133
Patient satisfaction surveys h-cahps, ED-cahps & CG-cahps 75H71220F80016 Indian Health Service $24,894
Nnmc PQS patient experience and engagement platform 75H71019F80806 Indian Health Service $0
FY19 - gimc - services - DIV of quality mgmt- vendor press ganey 75H71019F80697 Indian Health Service $93,000
Patient satisfaction survey. 36C25219F0469 Veterans Integrated Service Network 12 (VHA) $90,617
Patient satisfaction survey. 36C25219F0078 Veterans Integrated Service Network 12 (VHA) $90,613
VISN 23 press ganey patient satisfaction surveys and data reports. 36C26319F0003 Veterans Integrated Service Network 23 (VHA) $6,479,396
VISN 1 veteran satisfaction surveys (mail, online, phone) 36C24118F1656 Veterans Integrated Service Network 1 (VHA) $284,080
Assessment, benchmarking, and reporting for magnet recognition 36C26218F7051 Veterans Integrated Service Network 22 (VHA) $1,664,153
NAV-crpt-QA-hcahps survey (press ganey) 75H71018F01624 Indian Health Service $687
Show 40 more

Latest 50 of 164 listed here. See the rest on GovTribe.

IDV awards

IDV Agency Ceiling Awarded
36C25222A0005 Patient satisfaction survey service for the madison VA hospital. Veterans Integrated Service Network 12 (VHA) $574,600
36C25221A0025 Patient satisfaction survey services for the jesse brown VA medical center. Veterans Integrated Service Network 12 (VHA) $949,623
75N90021A00017 Patient perception surveys for the NIH clinical center. NIH Clinical Center $1,000,000
VA24117A0003 Veteran surveys (mail, online, phone) Veterans Integrated Service Network 1 (VHA) —

Transactions

Action Obligated Date
Other Administrative Action PSA888 $0
Other Administrative Action PSA885 $0
Other Administrative Action PSA883 $0
Other Administrative Action PA0068 $0
Other Administrative Action PSA869 $0
Other Administrative Action PS0065 $0
Other Administrative Action PSA863 $0
Other Administrative Action PA0067 $0
Other Administrative Action PA0066 $0
Other Administrative Action PSA856 $0
Other Administrative Action PSA853 $0
Vendor Address Change PA0064 $0
Other Administrative Action PA0063 $0
Other Administrative Action PSA847 $0
Other Administrative Action PSA842 $0
Other Administrative Action PSA837 $0
Other Administrative Action PSA834 $0
Other Administrative Action PSA832 $0
Other Administrative Action PSA826 $0
Other Administrative Action PSA824 $0
Other Administrative Action PA0062 $0
Other Administrative Action PSA821 $0
Vendor Address Change PA0056 $0
Other Administrative Action PS0061 $0
Vendor DUNS or Name Change - Non-Novation PO0060 $0
Other Administrative Action PS0058 $0
Other Administrative Action PA0059 $0
Other Administrative Action PSA812 $0
Exercise an Option PO0049 $0
Add Subcontract Plan PS0054 $0
Other Administrative Action PA0055 $0
Other Administrative Action PS0052 $0
Other Administrative Action PA0053 $0
Other Administrative Action PSA808 $0
Other Administrative Action PA0050 $0
Other Administrative Action PMA723 $0
Other Administrative Action PMA650 $0
Other Administrative Action PM0047 $0
Other Administrative Action PA0046REASSIGNMENT $0
Other Administrative Action PSA594ARRA $0
Other Administrative Action PSA594REVTERMCOND $0
Other Administrative Action CMA541REVTERMCOND $0
Other Administrative Action PSA580REVTERMCOND $0
Other Administrative Action PA0044DELLABCAT $0
Other Administrative Action PA0045IFFPOC $0
Other Administrative Action PA0043AUTHNEG $0
Other Administrative Action PA0042AUTHNEG $0
Other Administrative Action CMA475REVTERMCOND $0
Other Administrative Action PA0041REASSIGNMENT $0
Other Administrative Action PO0039TERMSINS · Federal supply schedule contract $0
Show 40 more

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Quick answers

Who was awarded contract GS10F0205R?

GS10F0205R was awarded to Press Ganey Associates LLC by Federal Acquisition Service (General Services Administration) on February 18, 2005.

How much is contract GS10F0205R worth?

GS10F0205R's own ceiling is $52,886,177.

How many orders have been placed under contract GS10F0205R?

164 orders have been placed under GS10F0205R, the latest on August 1, 2025.

Who can order from contract GS10F0205R?

GS10F0205R is a multiple award federal supply schedule. All agencies can place orders on it.

Is contract GS10F0205R part of a contract vehicle?

Yes. GS10F0205R is part of Multiple Award Schedule (MAS).

Was contract GS10F0205R competed?

The extent of competition for GS10F0205R was full and open competition.

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