This federal contract indefinite delivery vehicle (IDV) was awarded to Press Ganey Associates LLC, a leading provider of patient experience measurement and healthcare performance improvement solutions. The contract is a General Services Administration (GSA) Multiple Award Schedule (MAS) contract, enabling federal agencies to directly order a variety of patient satisfaction survey, data analytics, and strategic advisory services from Press Ganey. The primary purpose of this IDV is to provide the Department of Veterans Affairs (VA), Indian Health Service (IHS), National Institutes of Health (NIH), and other federal civilian agencies with comprehensive patient experience measurement and quality improvement capabilities. Press Ganey will administer patient satisfaction surveys such as Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS), Emergency Department, and Ambulatory Surgery surveys. The company will also provide data analysis, benchmarking, and strategic advisory services to help these agencies enhance the quality of healthcare services delivered to veterans, Native Americans, and other patient populations. The contract does not have any small business set-aside designations, reflecting Press Ganey's status as a large, experienced provider of these specialized healthcare analytics solutions. The IDV has a ceiling value of $52,886,177 and a period of performance through February 2025, with numerous individual task orders awarded to date ranging from less than $25,000 to over $17 million in value.
Mod # | Description | Reason For Modification | Federal Obligation (Click to sort descending) | Date (Click to sort ascending) |
|---|---|---|---|---|
| PSA888 | Other Administrative Action | $0 | 1/28/25 | |
| PSA885 | Other Administrative Action | $0 | 10/2/24 | |
| PSA883 | Other Administrative Action | $0 | 6/13/24 | |
| PA0068 | Other Administrative Action | $0 | 5/23/24 | |
| PSA869 | Other Administrative Action | $0 | 12/12/23 |
Name | Description | Awardee | Potential Value (Click to sort descending) | Award Date (Click to sort descending) | Last Date To Order (Click to sort descending) | Updated At (Click to sort descending) |
|---|---|---|---|---|---|---|
GS10F0205R-36C25221A0025 | Press Ganey Associates LLC | $949.6k | 10/1/21 | 9/29/24 | 8/14/23 | |
GS10F0205R-75N90021A00017 | Press Ganey Associates LLC | $1.0m | 1/1/21 | 12/31/25 | 12/30/24 | |
GS10F0205R-VA24117A0003 | Press Ganey Associates LLC | $0 | 3/15/17 | 2/28/22 | 2/23/21 | |
GS10F0205R-36C25222A0005 | Press Ganey Associates LLC | $574.6k | 1/1/22 | 12/31/23 | 11/16/22 |
Name | Description | Awardee | Potential Value (Click to sort descending) | Award Date (Click to sort descending) | Completion Date (Click to sort descending) | Updated At (Click to sort descending) |
|---|---|---|---|---|---|---|
BPA Call 36C25222A0005-36C25222N0156 | Press Ganey Associates LLC | $316.1k | 1/1/22 | 12/31/24 | 12/4/23 | |
Delivery Order GS10F0205R-VA25614F1279 | Press Ganey Associates LLC | $34.6k | 2/3/14 | 2/28/15 | 1/5/15 | |
Delivery Order GS10F0205R-VA26113F1506 | Press Ganey Associates LLC | $106.0k | 4/9/13 | 4/14/14 | 4/9/13 | |
Delivery Order GS10F0205R-VA26113F1934 | Press Ganey Associates LLC | $155.1k | 7/15/13 | 9/30/14 | 6/12/15 | |
Delivery Order GS10F0205R-V636SM0883 | Press Ganey Associates LLC | $78.1k | 7/12/10 | 5/31/11 | 6/14/11 |
Name | Description | Size | Type (Click to sort descending) | Posted (Click to sort descending) |
|---|---|---|---|---|
MAS - Press Ganey Associates LLC - GS10F0205R.pdf | 662KB | Not listed |
Name | Description | Solicitation Number | Federal Agency | Type | Posted Date (Click to sort descending) |
|---|---|---|---|---|---|
PATIENTS SURVEYS | VA-256-10-RQ-0146 | Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16 | Award Notice 1/1 | 3/1/10, 5:33 PM |