The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 awarded a Blanket Purchase Agreement to Press Ganey Associates LLC under the Multiple Award Schedule contracting vehicle. The BPA calls for patient satisfaction survey services at the Jesse Brown VA Medical Center in Chicago, Illinois from FY2022 through FY2026 for a total value of approximately $474,811.55. Press Ganey will conduct surveys to collect qualitative and quantitative data on veterans' experiences receiving care at the medical center. This information will aid the VA's ongoing efforts to modify treatment approaches and continuously improve patient care based on meaningful peer comparisons. The originating pre-solicitation notice indicated the VA's intent to enter sole-source negotiations with Press Ganey. As the notice explained, Press Ganey maintains a proprietary database incorporating data from 32 VA medical facilities and three Veterans Integrated Service Networks, uniquely positioning the company to facilitate timely and evidence-based decisions regarding care improvements. No other responses to the notice demonstrated an ability to meet the VA's needs. The BPA and its call orders therefore awarded the work solely to Press Ganey for delivery of veteran-centered survey and analytical services supporting quality care enhancement objectives at the Jesse Brown VA Medical Center.
Mod # | Description | Reason For Modification | Federal Obligation (Click to sort descending) | Date (Click to sort ascending) |
|---|---|---|---|---|
| P00005 | Exercise an Option | $0 | 8/14/23 | |
| P00004 | Exercise an Option | $0 | 9/7/22 | |
| P00003 | Other Administrative Action | $0 | 3/28/22 | |
| P00001 | Exercise an Option | $0 | 11/4/21 | |
| P00002 | Exercise an Option | $0 | 11/4/21 |
Name | Description | Awardee | Potential Value (Click to sort descending) | Award Date (Click to sort descending) | Completion Date (Click to sort descending) | Updated At (Click to sort descending) |
|---|---|---|---|---|---|---|
BPA Call 36C25221A0025-36C25223N0590 | Press Ganey Associates LLC | $474.8k | 9/30/23 | 9/29/24 | 9/26/23 | |
BPA Call 36C25221A0025-36C25221N0679 | Press Ganey Associates LLC | $474.8k | 10/1/21 | 9/29/22 | 9/28/21 | |
BPA Call 36C25221A0025-36C25222N0596 | Press Ganey Associates LLC | $474.8k | 9/30/22 | 9/29/23 | 9/13/22 |
Name | Description | Solicitation Number | Federal Agency | Type | Posted Date (Click to sort descending) |
|---|---|---|---|---|---|
B599--Notice of Intent to Sole Source Acquisition Patient Treatment Satisfaction Dat Collection and Analysis | 36C25221Q0851 | Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 | Pre-Solicitation 1/1 | 6/22/21, 9:50 AM |