Patient satisfaction survey service

Ended Awarded Last action

Contract number
36C26023F0388
Awardee
Awarding agency
Obligated
$139,551

Award facts

Contract value 100% obligated
$139,551.07 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Portland, OR 97239, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00006 -$1
Terminate for Convenience P00005 · Patient satisfaction survey service termination for convenience -$70,999
Exercise an Option P00004 · Patient satisfaction survey service exercise option year $85,334
Funding Only Action P00003 · Patient satisfaction survey service add funding for pulse surveys IAW SOW $9,275
Other Administrative Action P00002 · Patient satisfaction survey service administrative MOD only $0
Exercise an Option P00001 · Patient satisfaction survey service MOD to exercise option year 1 $84,742
Original award $31,200

About this award

This is a firm fixed-price delivery order contract awarded by the Veterans Integrated Service Network 20 (VISN 20), a civilian agency, to Press Ganey Associates LLC, a large for-profit healthcare analytics company, for patient satisfaction survey services. The contract has a ceiling value of $139,551.07 and a period of performance through March 4, 2025. The contract is not set aside for small businesses and is issued under the Multiple Award Schedule (MAS) contract vehicle. Press Ganey provides comprehensive patient experience measurement, data analytics, and quality improvement services to support federal healthcare agencies, including the Department of Veterans Affairs (VA), Indian Health Service (IHS), and National Institutes of Health (NIH). The company holds several significant Indefinite Delivery Vehicles (IDVs) with these agencies, enabling them to directly order survey and analytics services through pre-negotiated contract vehicles.

Quick answers

Who was awarded contract 36C26023F0388?

36C26023F0388 was awarded to Press Ganey Associates LLC by Veterans Integrated Service Network 20 (Veterans Health Administration) on August 19, 2023.

How much is contract 36C26023F0388 worth?

The government has obligated $139,551 on 36C26023F0388.

Is contract 36C26023F0388 an order under another contract?

Yes. 36C26023F0388 is a delivery order under GS10F0205R, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 36C26023F0388 competed?

The extent of competition for 36C26023F0388 was full and open competition. The government received 1 offer.

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