Creation, administration, and analysis of patient satisfaction surveys

Ended Awarded Last action

Contract number
36C25023F0557
Awardee
Awarding agency
Obligated
$417,379

Award facts

Contract value 100% obligated
$417,379.31 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Cleveland, OH 44106, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00003 $69,544
Exercise an Option P00002 $69,544
Supplemental Agreement for work within scope P00001 $69,544
Original award $208,747

About this award

This contract was awarded by the Department of Veterans Affairs (VA) Veterans Health Administration to Press Ganey Associates LLC, a provider of patient experience measurement and analytics solutions. The contract is for the creation, administration, and analysis of patient satisfaction surveys to gather feedback from veteran patients that can be used to evaluate and improve health services. The contract has a potential value of $417,379.31 and is a Delivery Order under the VA's Multiple Award Schedule (MAS) contract vehicle. No small business set-aside designation was associated with this award. Press Ganey has previously provided similar patient survey and consulting services to the VA and other federal health agencies under prior contracts, demonstrating their expertise in this area. This contract supports the VA's ongoing efforts to continuously collect patient experience data and drive quality improvement initiatives.

Quick answers

Who was awarded contract 36C25023F0557?

36C25023F0557 was awarded to Press Ganey Associates LLC by Veterans Integrated Service Network 10 (Veterans Health Administration) on April 4, 2023.

How much is contract 36C25023F0557 worth?

The government has obligated $417,379 on 36C25023F0557.

Is contract 36C25023F0557 an order under another contract?

Yes. 36C25023F0557 is a delivery order under GS10F0205R, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 36C25023F0557 competed?

The extent of competition for 36C25023F0557 was full and open competition. The government received 1 offer.

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