Patient satisfaction survey for the VA SAN francisco health care system
Ended Awarded Last action
- Contract number
- 36C26121F0449
- Awardee
-
Press Ganey Associates LLC UEI PTAKRVGUJE53
- Awarding agency
-
Veterans Integrated Service Network 21
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $552,006
Award facts
- Contract value 77% obligated
-
- $552,005.66 Current, with exercised options
- $715,851.86 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- San Francisco, CA 94121, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $5,852 | |
| Terminate for Convenience | -$109,231 | |
| Exercise an Option | $163,846 | |
| Exercise an Option | $163,846 | |
| Exercise an Option | $163,846 | |
| Original award | $163,846 |
About this award
Press Ganey Associates LLC, a large healthcare analytics firm headquartered in South Bend, Indiana, was awarded a delivery order by the Department of Veterans Affairs' Veterans Integrated Service Network 21 on September 30, 2021, to administer a patient satisfaction survey for the VA San Francisco Health Care System. The contract, valued at $715,851.86, operates under a firm fixed-price arrangement with an ultimate completion date of February 12, 2025. This award was not set aside and falls under the Multiple Award Schedule (MAS) contract vehicle through the Federal Acquisition Service, enabling the VA to leverage pre-negotiated terms for patient experience measurement services.
Press Ganey will provide comprehensive survey administration services including survey design, printing, distribution, response collection, data analysis, and strategic reporting to support quality assurance efforts at the San Francisco facility. The company, registered in the System for Award Management since 2003, has established itself as a primary federal contractor for patient satisfaction measurement across VA medical centers and other healthcare agencies. This engagement aligns with the VA's broader commitment to enhancing patient experience and healthcare quality through evidence-based performance improvement initiatives, leveraging Press Ganey's specialized expertise in Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys and related assessment tools.
Quick answers
Who was awarded contract 36C26121F0449?
36C26121F0449 was awarded to Press Ganey Associates LLC by Veterans Integrated Service Network 21 (Veterans Health Administration) on September 30, 2021.
How much is contract 36C26121F0449 worth?
The government has obligated $552,006 on 36C26121F0449. Its potential value, with all options, is $715,852.
Is contract 36C26121F0449 an order under another contract?
Yes. 36C26121F0449 is a delivery order under GS10F0205R, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 36C26121F0449 competed?
The extent of competition for 36C26121F0449 was full and open competition. The government received 2 offers.
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