Patient perception surveys for the NIH clinical center.

Ended Awarded Last action

Contract number
75N90021A00017
Awardee
Awarding agency
Task orders
5 $424,937 obligated

Award facts

Opportunity
  • RFQ1456609 Solicitation number
Combined order value
$424,937 Current and potential, with all options
Last date to order 100% complete
IDV ceiling 42% used
$1,000,000.00
Award type
Single award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The National Institutes of Health (NIH) Clinical Center awarded a Blanket Purchase Agreement (BPA) to Press Ganey Associates LLC, a leading provider of patient experience measurement and performance improvement solutions for healthcare organizations. The BPA, valued up to $1,000,000 through 2024, is for the provision of patient perception surveys, such as HCAHPS, CG-CAHPS, Emergency Department, and Ambulatory Surgery surveys, as well as access to Press Ganey's National Database of Nursing Quality Indicators (NDNQI) to support quality improvement initiatives at the NIH Clinical Center. This contract is not set aside for small businesses. Subsequent task orders have been issued under this BPA, including a $82,163.92 order for patient perception surveys in 2023 and an $85,693.38 order for patient and other stakeholder perception surveys for the NIH Clinical Center Office of the Director in 2023-2024. The services are delivered by Press Ganey Associates LLC, the prime contractor, with performance locations in South Bend, Indiana and Bethesda, Maryland.

The purpose of this contract is to provide the NIH Clinical Center with comprehensive patient experience measurement and performance improvement solutions, including the administration of various patient satisfaction surveys and access to benchmarking data, to enhance patient care and identify opportunities for quality improvements. The contract is awarded under the Multiple Award Schedule (MAS) contract vehicle, allowing the NIH Clinical Center to directly order these services on an ongoing basis from the experienced healthcare analytics provider, Press Ganey Associates LLC.

Task orders

Transactions

Action Obligated Date
Exercise an Option P00006 $0
Exercise an Option P00005 $0
Exercise an Option P00003 $0
Other Administrative Action P00004 $0
Supplemental Agreement for work within scope P00002 $0
Exercise an Option P00001 $0
Original award $0

Quick answers

Who was awarded contract 75N90021A00017?

75N90021A00017 was awarded to Press Ganey Associates LLC by NIH Clinical Center (National Institutes of Health) on January 1, 2021.

How much is contract 75N90021A00017 worth?

Orders under 75N90021A00017 have obligated $424,937. 75N90021A00017's own ceiling is $1,000,000.

How many orders have been placed under contract 75N90021A00017?

5 orders have been placed under 75N90021A00017, the latest on January 1, 2025.

Who can order from contract 75N90021A00017?

75N90021A00017 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.

Is contract 75N90021A00017 under another contract?

Yes. 75N90021A00017 is a blanket purchase agreement under GS10F0205R, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 75N90021A00017 competed?

The extent of competition for 75N90021A00017 was full and open competition. The government received 1 offer.

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