Patient satisfaction surveys
Ended Awarded Last action
- Contract number
- 36C25620F0242
- Awardee
-
Press Ganey Associates LLC UEI PTAKRVGUJE53
- Awarding agency
-
Veterans Integrated Service Network 16
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $1,087,070
Award facts
- Contract value 100% obligated
- $1,087,070.29 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Veterans Integrated Service Network 17 Veterans Health Administration, Department of Veterans Affairs
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- South Bend, IN 46601, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Terminate for Convenience | -$21,062 | |
| Exercise an Option | $227,893 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $0 | |
| Exercise an Option | $227,893 | |
| Exercise an Option | $227,893 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $227,893 | |
| Funding Only Action | $31,332 | |
| Original award | $165,229 |
About this award
This is a federal contract award to Press Ganey Associates LLC, a large, for-profit healthcare analytics company, to provide patient satisfaction surveys. The contract, valued at $1,087,070.29, was awarded by the Veterans Integrated Service Network 17 (VISN 17), a civilian agency under the U.S. Department of Veterans Affairs (VA). The contract is a Delivery Order under a Multiple Award Schedule (MAS) contract vehicle, with a firm-fixed price pricing type and a completion date of February 25, 2025. The contract is not set aside for small businesses. Press Ganey, which has a robust federal contracting presence, will be responsible for administering various specialized patient satisfaction surveys, including Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS), as well as data collection, analysis, and reporting to help the VA measure and improve patient experiences.
Quick answers
Who was awarded contract 36C25620F0242?
36C25620F0242 was awarded to Press Ganey Associates LLC by Veterans Integrated Service Network 16 (Veterans Health Administration) on April 13, 2020.
How much is contract 36C25620F0242 worth?
The government has obligated $1,087,070 on 36C25620F0242.
Which agency awarded contract 36C25620F0242?
Veterans Integrated Service Network 16 (Veterans Health Administration) awarded 36C25620F0242, with funding from Veterans Integrated Service Network 17 (Veterans Health Administration).
Is contract 36C25620F0242 an order under another contract?
Yes. 36C25620F0242 is a delivery order under GS10F0205R, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 36C25620F0242 competed?
The extent of competition for 36C25620F0242 was full and open competition. The government received 1 offer.
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