Iron Mountain Information Management LLC

Iron Mountain Information Management LLC, doing business as Crozier Fine Arts and a subsidiary of Iron Mountain Incorporated, delivers records management, secure document destruction, digitization, data center hosting, and specialized fine arts handling and logistics services to federal agencies as a full-and-open prime contractor (98% of recent awards) with no SBA set-aside certifications. The company competes across a diversified federal customer base anchored by the Internal Revenue Service, the Department of Homeland Security's Office of the Chief Information Officer, GSA Public Buildings Service, U.S. Citizenship and Immigration Services, and the Smithsonian Institution.

Iron Mountain's federal footprint spans 2,066 awards (82 completing in the next twenty-four months at a combined potential value of $222.8 million) with a combined potential value of $3.61 billion. Top customers by dollar concentration include the IRS (54 awards, $727.1 million), DHS OCIO (20 awards, $539.7 million), GSA PBS (78 awards, $359.6 million), USCIS (73 awards, $202.8 million), and the U.S. Patent and Trademark Office (17 awards, $171.9 million)—these five agencies account for 55 percent of combined potential value. Activity has remained relatively flat year over year (90 awards in 2022, 80 in 2026), with recent work concentrating on records storage, digitization, secure destruction, and data center operations. A $714.1 million IRS digitalization-as-a-service delivery order through September 2030, a $221 million STORMS Blanket Purchase Agreement with DHS OCIO through June 2031, and a $69.7 million STORMS 1.75 BPA supporting USCIS enterprise digitization and records lifecycle work across multiple agencies represent anchor vehicles. Additional major IDVs include a $2.355 million SEC BPA for media destruction through June 2030, a $7 million IDFC records information management BPA, a $2.25 million National Gallery of Art crate management contract, and a $140.9 million VA records storage BPA. The company holds the GSA Multiple Award Schedule as its primary vehicle (1,042 task orders, $2.16 billion combined potential value), supplemented by Basic Ordering Agreements and Federal Supply Schedules totaling additional hundreds of millions in value.

Iron Mountain Information Management operates predominantly as a self-performing prime; across SCI-reportable service contracts (FY2022–FY2025), the company self-performed all labor with no subcontractor hours reported. SCI-captured invoicing totaled $81.2 million across four fiscal years, with $17.4 million in FY2022, $26.6 million in FY2023, $18.2 million in FY2024, and $19.1 million in FY2025—a strict subset of federal service revenue and a smaller slice of total enterprise revenue. Government-paid rates on SCI contracts ranged from a median of $2,243.31 per hour to a 90th percentile of $202,305.11 per hour, reflecting a mix of labor-hour and fixed-price contract structures; GSA Schedule labor rates span $41.27 to $431.49 hourly across 86 categories, from imaging production specialists through managing principals, with no security-cleared positions offered. The company's sub-award footprint is minimal (2% of recent awards, 37 sub-contracts), with named primes including Mathematica Inc., Triad National Security LLC, General Dynamics Information Technology Inc., Peraton Inc., and Mission Support & Test Services LLC, typically for data center colocation, fraud-waste-and-abuse detection, and facility management support.

The company's capability portfolio centers on federal records lifecycle management: offsite physical and electronic records storage at facilities in Portsmouth New Hampshire, Jessup Maryland, Harrisonburg Virginia, Lee's Summit Missouri, and other locations; document digitization and scanning at scale (including $53.8 million in USCIS enterprise digitization work); secure document destruction and media shredding; backup tape vaulting and disaster recovery; and data center hosting (including a $3.34 million OPM delivery order for Boyers Pennsylvania data center services and ongoing Defense Counterintelligence and Security Agency hosting renewal). Specialized capabilities under the Crozier Fine Arts operating division include fine arts packing, crating, shipping, and museum collection management (with significant work for the Smithsonian Institution, National Gallery of Art, and State Department cultural programs). Recent representative examples include a $25 million NARA delivery order for shelf-to-shelf records transfer between federal facilities (Berwyn Heights Maryland, September 2026), a $1.998 million USCIS call for Harrisonburg facility commercial records services (September 2025), a $1.6 million ICE records storage and scanning call (February 2026), and a $1.2 million USCIS Lee's Summit offsite records storage and destruction call (August 2026). The vendor also performs shuttle bus services, mailroom operations, and museum inventory work through task orders with OPM, DHS ICE, Defense Counterintelligence and Security Agency, Navy, and others.

Concentration risk appears moderate. The IRS, DHS OCIO, and GSA PBS together represent 61 percent of combined potential value, but this reflects the natural scale of federal records and digitization work rather than customer concentration narrower than the federal records management sector itself. The $222.8 million recompete cliff in the next twenty-four months is material; major vehicles such as the STORMS 1.75 BPA (expiring September 2026) and the SEC media destruction BPA (expiring June 2030) will require recompete or renewal activity. Iron Mountain Information Management's position as a full-and-open, non-small-business competitor with deep federal customer relationships, established infrastructure at key federal records repositories, and hundred-million-dollar parent-company backing positions it as a stable long-term prime in records management and data center services; the company's modest sub-award activity and self-performing posture mean it functions primarily as a prime with its own delivery capability rather than as a feeder to larger primes.