Iron Mountain Information Management LLC

Iron Mountain Information Management LLC, doing business as Crozier Fine Arts, operates as a subsidiary of Iron Mountain Incorporated providing records management, secure document destruction, document digitization, data center hosting, and specialized art handling and logistics services to federal agencies as a prime contractor on full-and-open awards with no set-aside posture. The company competes predominantly as a prime (98% of recent awards), with a highly concentrated federal customer base anchored by IRS ($727.1 million combined potential value across 54 awards), the Department of Homeland Security's Office of the Chief Information Officer ($539.7 million across 18 awards), and GSA Public Buildings Service leasing operations ($359.6 million across 78 awards)—together representing 56% of the company's combined potential value across all known awards.

Iron Mountain Information Management's federal work spans records storage, destruction, and digitization; data center colocation and tape backup media vaulting; fine arts handling and museum collection management; and specialized logistics including shuttle bus and mailroom services. Core capability examples include a $714.1 million IRS digitalization-as-a-service delivery order (September 2025, GSA MAS, Portsmouth, New Hampshire, through September 2030) for paper tax return digitization; a $221 million single-award STORMS (Storage, Transformation, and Optimization of Records Management Solutions) Blanket Purchase Agreement with the Office of the Chief Information Officer (June 2026, through June 2031) serving multiple agencies issuing task orders; a $69.7 million STORMS 1.75 BPA (September 2025, through September 2026) supporting U.S. Citizenship and Immigration Services Enterprise Digitization Phase IV ($53.8 million call), Immigration and Customs Enforcement records management, Federal Emergency Management Agency physical document storage, and related federal records lifecycle work; and a $2.355 million Securities and Exchange Commission BPA for paper and electronic media destruction (July 2025, through June 2030). Secondary capabilities include $377.6 thousand CDC sole-source records management support for clinical trial file storage (May 2026, Atlanta), $3.02 million U.S. Coast Guard paper health record document preparation services (September 2024, Suitland-Silver Hill, Maryland), and recurring small-dollar task orders for shredding, storage, and specialized handling across dozens of agencies.

The vendor holds a General Services Administration Multiple Award Schedule contract as its primary vehicle, with 988 task orders carrying $2.09 billion combined potential value. Additional parent vehicles include Basic Ordering Agreement GS03B10257 (155 task orders, $442.3 million), Federal Supply Schedule GS10F0022X (140 task orders, $10.5 million), The Office Imaging and Document Solution (116 task orders, $89.3 million), and Basic Ordering Agreement GS03B03447 (89 task orders, $304.5 million). The vendor also holds a $1 indefinite delivery contract with the Smithsonian Office of the Chief Financial Officer for packing and shipping services through March 2035 (enabling task order issuance for fine arts handling), a $2.25 million single-award indefinite delivery contract with the National Gallery of Art for crate management (March 2030), and a $141.1 thousand single-award BPA with Veterans Integrated Service Network 6 for record storage at the Salisbury VA Health Care System (September 2030).

Customer concentration is significant: the top five customer agencies by potential value account for 56% of the portfolio, with IRS and DHS OCIO each exceeding $500 million in combined potential value. Among these, IRS digitalization and scanning services dominate the largest single awards; DHS OCIO's STORMS vehicles anchor the broader federal records management ecosystem across 18 awards. USCIS ranks third by award count (65 awards, $185.6 million) and second in active operational task orders, reflecting sustained enterprise digitization and field office shredding/storage operations. The Smithsonian Institution and GSA Public Buildings Service round out the top five by count but carry substantially lower per-award values, indicating numerous small task orders for art handling and storage services.

Primary NAICS categories reflect the vendor's core business: General Warehousing and Storage (1,068 awards), Lessors of Nonresidential Buildings (220 awards), Process/Physical Distribution and Logistics Consulting (152 awards), Computing Infrastructure Providers/Data Centers (68 awards), and Other Warehousing and Storage (50 awards). Top PSCs align: Housekeeping-Warehousing/Storage (224 awards), Lease/Rental of Office Buildings (154 awards), Support-Administrative Paper Shredding (150 awards), IT and Telecom Data Centers and Storage (118 awards), and Support-Administrative Other (113 awards).

Activity has remained relatively stable year-over-year: 90 awards in 2022, 72 in 2023, 115 in 2024, 102 in 2025, and 37 through mid-2026. Within the next twenty-four months, 105 awards carrying combined potential value of $225.6 million reach ultimate completion, presenting significant recompete exposure, particularly on the expiring STORMS 1.75 vehicle and the multi-hundred-million IRS digitalization order.

Service Contract Inventory data for FY2022–FY2024 captures 106 prime SCI records invoicing $62.2 million ($17.4 million in FY2022, $26.6 million in FY2023, $18.2 million in FY2024). FTE trajectory shows 317 FTEs in FY2022, declining to 88.4 in FY2023, and 5.6 in FY2024, reflecting consolidation of contract reporting or portfolio shift. Hourly rate posture is highly skewed: median derived rate of $2,243.31/hr masks a wide spectrum (10th percentile $106.12/hr for imaging production specialists through high school education; 90th percentile $202,305.11/hr reflecting complex project management or executive roles). The vendor self-performs substantially (0% average sub-hours share across prime contracts), indicating vertical integration of delivery.

GSA Schedule labor portfolio spans 86 active categories at rates from $41.27/hr (Imaging Production Specialist I, high school education, no clearance) through $431.49/hr (Managing Principal, bachelor's, 12 years experience). The labor catalog reflects a staffing model centered on document production, systems engineering, data science, and UX design roles, with no security-cleared positions offered on the Schedule.

Iron Mountain Information Management holds no ownership certifications (8(a), HUBZone, SDVOSB, WOSB, or similar set-asides) and competes exclusively full-and-open. The subsidiary operates under parent Iron Mountain Incorporated, alongside named sibling Iron Mountain Secure Shredding, Inc. and Iron Mountain Information Management Services, Inc. The Crozier Fine Arts doing-business-as designation routes specialized art handling, museum collection management, and fine arts logistics work—capabilities that differentiate the vendor in federal cultural preservation and specialized logistics markets and have anchored relationships with the Smithsonian Institution, National Gallery of Art, and the State Department's Bureau of Overseas Building Operations across multiple decades of federal engagement.