UNG - Student Support AI
Closed State & local contract opportunity Posted
- Solicitation number
- 55300-eRFP-000001761-2026
- State
- Georgia
- Responses due
Opportunity facts
- NIGP codes
- 20827 Communications: Networking, Linking, Etc. (Includes Clustering Software)
- 92002 Access Services, Data
- 92003 Application Service Provider (Asp) (Web Based Hosted)
- 92004 Applications Software (For Main Frame Systems)
- 92005 Application, Infrastructure, Hosting And Cloud Computing Services
- 92007 Applications Software For Microcomputer Systems: Business, Mathematical/Statistical, Medical, Scientific, Etc.
- UNSPSC codes
- 81161500 Access management services
- 81162300 Cloud-based business process as a service
- 81162100 Cloud-based platform as a service
- 81162012 Software as a service
- 81111502 Personal computer PC application design
- 43232702 Desktop communications software
- 43233507 Mobile operator specific standard software
- 81111513 Internet cloud storage service
- 81161902 Workstation as a service
- 83130100 Communication service
Show all 30
- 25202801 Communications control and monitoring equipment
- 43232302 Clustering software
- 43233508 Mobile operator specific application software
- 43232910 Wireless software
- 83130102 Wireless communication service
- 81162200 Cloud-based infrastructure as a service
- 81162201 Cloud backup as a service
- 43232902 Communications server software
- 43232917 Software defined networking/ virtualization software
- 78142210 Aviation safety management systems and related services
- 83130101 Wire communication service
- 81160000 Information Technology Service Delivery
- 81161600 Electronic mail and messaging services
- 81111902 Online database information retrieval service
- 81161601 Instant Messaging Administration Service
- 81111501 Mainframe software applications design
- 81111507 ERP or database applications programming services
- 81112006 Data storage service
- 81161900 Cloud-based hardware as a service
- 81162000 Cloud-based software as a service
- Point of contact
-
- Milton Hansen milton.hansen@ung.edu (706) 864-1940
Opportunity details come from ssl.doas.state.ga.us. Updated .
About this opportunity
The University of North Georgia (UNG) is issuing an electronic Request for Proposals (eRFP) pursuant to the State Purchasing Act (Official Code of Georgia Annotated 50-5-50 et seq.) to establish a contract for an AI-powered Student Engagement and Student Success Support System. The procurement seeks a qualified vendor to provide comprehensive student support solutions that deliver accurate, consistent, secure, and compliant AI-driven responses and outreach across multiple communication channels to both current and prospective students. Key objectives include enabling UNG staff to maintain oversight, governance, and accountability over the AI system while ensuring it meets state compliance requirements. The solution must support student engagement and success through intelligent automation while preserving institutional control and transparency. The proposal submission deadline is June 3, 2026, with the opportunity posted on May 11, 2026, providing potential bidders with approximately three weeks to prepare and submit responsive proposals.
The solicitation document does not specify set-aside designations, disadvantaged enterprise restrictions, incumbent vendors, current contractors, or existing technology infrastructure requirements that would necessitate system integration. Similarly, no specific award value or budget range is disclosed in the available procurement information. Interested vendors should review the complete eRFP documentation for detailed specifications regarding evaluation criteria, technical requirements, pricing structures, and any additional qualification requirements that may apply to this student support AI system procurement.
Opportunity text
Purpose of Procurement Pursuant to the State Purchasing Act (Official Code of Georgia Annotated 50-5-50 et seq.), this electronic Request for Proposals (eRFP) is being issued to establish a contract with a qualified supplier who will provide UNG - Student Support AI to the University of North Georgia (UNG) (the State Entity) as further described in this eRFP. The University of North Georgia (UNG) is soliciting proposals from qualified vendors to provide an AI-powered Student Engagement and Student Success Support System. The selected solution will support current and prospective students by delivering accurate, consistent, secure, and compliant AI-driven responses and outreach across multiple communication channels, while enabling UNG staff to maintain oversight, governance, and accountability.
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