UNSPSC 83130101: Wire communication service

Communication service in which transmission/reception is connected by wire and signals are mediated.

UNSPSC 83130101 Wire communication service is a Commodity code that encompasses telephone systems, call center software, unified communications platforms, and related voice/data service solutions that state and local governments procure to support internal operations and public-facing customer service. State and local buyers under this code include universities, county information technology departments, school districts, transit authorities, municipal utilities, and state procurement offices—many issuing through cooperative purchasing vehicles. Representative recent solicitations include the University of Georgia's call center telephone software RFP (51800ERFP0018072027, due July 31, 2026) for approximately 10,000 monthly incoming calls; Gwinnett County's Citrix and NetScaler infrastructure bid (PE77023NONST2027000000659, due July 20, 2026); the Washington Military Department's statewide Computer-Aided Dispatch interoperability platform RFP (RFP26-012, due July 30, 2026, estimated $3 million–$4.8 million); and the Texas Department of Information Resources' cellular, wireless, pager, and satellite services contract (DIRCPOTXA610, due July 23, 2026).

Geographic activity clusters in Georgia (University of Georgia, Gwinnett County, DeKalb County, City of Atlanta), Washington State (Military Department CAD system, Department of Fish & Wildlife HRIS), Texas (DIR statewide communications, Fort Bend ISD Microsoft licensing), Florida (City of Pembroke Pines security and MFA renewals, Inland Empire Health Plan EHR procurement, Orlando Utilities procurement automation), and California (brand-specific software renewals, broadband initiatives). Smaller procurements dominate the recent opportunities block—single-vendor Cisco renewal quotes, software licensing renewals, and support contracts—but larger enterprise-scale initiatives signal growing demand for integrated voice, data, and unified communications infrastructure, particularly among state agencies coordinating statewide systems and school districts managing campuses across multiple locations. Recent activity reflects both maintenance of incumbent platforms (Cisco, Zoom, Sophos, SolarWinds) and procurement of new capabilities (AI-driven service automation, CAD interoperability, comprehensive student support systems), with evaluation weighting heavily on technical requirements, implementation methodology, and total cost of ownership across multi-year terms.