Telephony equipment, software, and related services

Closed State & local contract opportunity Posted

Solicitation number
40-36100-24-05893
State
New Mexico
Responses due

Opportunity facts

Opportunity details come from spd.gsd.state.nm.us. Updated .

About this opportunity

The State of New Mexico Department of Information Technology (DoIT) and the State Purchasing Division of the General Services Department have issued a Request for Proposals (RFP) to establish multiple price agreements for the procurement of Telephony Equipment, Software, and Related Services. The RFP seeks proposals from at least one of the following manufacturer types: 1) Avaya, and/or 2) any other equipment manufacturers. The scope includes providing enterprise-level telephony solutions to support the State's existing communication environment of over 20,000 devices across various platforms including Avaya, Cisco, Fujitsu, and Mitel. The price agreements will be for an initial term of two calendar years with options to renew, not exceeding a total of ten years. The RFP outlines mandatory requirements for telephony equipment, software, maintenance and support, backup and disaster recovery, and infrastructure management. Evaluation will be based on the highest minimum discount percentages off the Manufacturer's Suggested Retail Price (MSRP) for current and future telephony equipment, software, and maintenance/support.

The RFP does not specify any set-aside designations or restrictions on the types of organizations that can respond. There are no details provided regarding incumbent vendors, current contractors, or any existing infrastructure or technology that requires integration. The RFP also does not include any information about possible award values or budget ranges.

Opportunity text

2 versions

Update #2 · Latest ·

This Request for Proposals (RFP) is seeking to establish multiple price agreements for Telephony Equipment, Software, and Related Services for the New Mexico Department of Information Technology (DoIT). The RFP covers equipment from Avaya and other manufacturers. Key aspects include: - Seeking proposals for telephony equipment, software, maintenance and support - Multiple price agreements will be awarded by manufacturer type - Initial 2 year agreement with options to renew, up to 10 years total - No volume commitments, but equipment/services must be available if DoIT elects to purchase - Covers existing enterprise environment of over 20,000 devices across multiple platforms - Requires maintenance and support for existing equipment as well as new purchases - Includes requirements for account management, backup/disaster recovery, software upgrades/patches, and security - Evaluation based on organizational experience, mandatory/desirable specifications, and cost The RFP aims to modernize DoIT's telephony systems while maintaining support for legacy equipment.

Update #1 ·

This Request for Proposals (RFP) is issued by the State of New Mexico Department of Information Technology (DoIT) to solicit sealed proposals to establish multiple Price Agreements for the procurement of Telephony Equipment, Software, and Related Services. The RFP seeks to establish price agreements by manufacturer type to provide enterprise level Telephony Equipment, Software, and Related Services for New Mexico State government. The scope includes equipment, software, and related services from at least one of the following manufacturer types: 1) Avaya, and/or 2) any other equipment manufacturers. The procurement aims to support an existing enterprise level communication environment for the State of New Mexico, which currently provisions more than 20,000 devices statewide across different platforms including Avaya, Cisco, Fujitsu, and Mitel. The price agreement shall be for two calendar years in duration with options to renew, not exceeding a total of ten years.

Files

File Type Posted
40-35000-24-08760_40-35000-24-08760 NMBHI Forensic Facility RFP Final.pdf.PDF PDF
40-36100-24-05893_Appendix D-6 Other Manufacture Types - A002.docx.DOCX DOCX document
40-36100-24-05893_40-36100-24-05893 - A001.pdf.PDF PDF
40-36100-24-05893_40-36100-24-05893 - A002.pdf.PDF PDF
40-36100-24-05893_40-36100-24-05893 - Q&As.pdf.PDF PDF
40-36100-24-05893_40-36100-24-05893 - A003.pdf.PDF PDF
40-36100-24-05893_40-36100-24-05893 - A001.docx.DOCX DOCX document
40-36100-24-05893_Appendix D Cost Response Form - A002.docx.DOCX DOCX document
40-36100-24-05893_Appendix D-1 Telephony IT Professional Services Cost Response Form - A002.docx.DOCX DOCX document
40-36100-24-05893_Appendix P - Telephony Mandatory Requirements - A002.docx.DOCX DOCX document
40-36100-24-05893_40-361-24-05893 - Telephony Equipment and Related Services.pdf.PDF PDF
40-36100-24-05893_40-361-24-05893 - Telephony Equipment and Related Services.docx.DOCX DOCX document
40-36100-24-05893_40-36100-24-05893 - A001.docx.DOCX DOCX document
40-36100-24-05893_40-36100-24-05893 - A001.pdf.PDF PDF
40-36100-24-05893_Appendix P - Telephony Mandatory Requirements - A002.docx.DOCX DOCX document
40-36100-24-05893_40-36100-24-05893 - A002.pdf.PDF PDF
40-36100-24-05893_40-36100-24-05893 - Q&As.pdf.PDF PDF
40-36100-24-05893_Appendix D Cost Response Form - A002.docx.DOCX DOCX document
40-36100-24-05893_Appendix D-1 Telephony IT Professional Services Cost Response Form - A002.docx.DOCX DOCX document
40-36100-24-05893_Appendix D-6 Other Manufacture Types - A002.docx.DOCX DOCX document
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