40-36100-24-05893_Appendix D-1 Telephony IT Professional Services Cost Response Form - A002.docx.DOCX

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TELEPHONY EQUIPMENT, SOFTWARE, AND RELATED SERVICES
Solicitation number
40-36100-24-05893
Issued by
Santa Fe County, Santa Fe City, New Mexico

About this file

This document is an Appendix D-1 Telephony IT Professional Service Cost Response Form for a Request for Proposals (RFP) issued by the State of New Mexico Department of Information Technology (DoIT) to establish multiple Price Agreements for the procurement of Telephony Equipment, Software, and Related Services. The RFP seeks to provide enterprise-level telephony solutions to support the State's existing communication environment of over 20,000 devices across different platforms. The price agreement will be for two calendar years with options to renew, not exceeding a total of ten years.

The document outlines the maximum hourly rates for Telephony IT Professional Services at three experience levels: Level One (greater than 10 years), Level Two (5-10 years), and Level Three (less than 5 years). The rates are provided for onsite, offsite, after-hours, and holiday support. The RFP is open to manufacturers including Avaya and any other equipment manufacturers, and serves Bernalillo County and the State of New Mexico.

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Text version

AMMENDMENT 2

APPENDIX D-1

TELEPHONY IT PROFESSIONAL SERVICE COST RESPONSE FORM

“Level One” means a qualified team member that has greater than ten (10) years of relevant past experience.

“Level Two” means a qualified team member that has five (5) to ten (10) years of relevant past experience.

“Level Three” means a qualified team member that has less than five (5) years of relevant past experience.

Telephony IT Professional Services Maximum Hourly Rate(s)

No.
*Professional Service

Title Manufacturer Type

2) Professional Service Description

3) Onsite Maximum Hourly Rate ($)

4) Offsite Maximum Hourly Rate ($)

5) After Hours/Holiday Onsite Maximum Hourly Rate

6) After Hours/Holiday Offsite Maximum Hourly Rate

1
Title:
A
Level One
$
$
B
Level Two
$
$
C
Level Three
$
$
2
Title:
A
Level One
$
$
B
Level Two
$
$
C
Level Three
$
$
3
Title:
A
Level One
$
$
B
Level Two
$
$
C
Level Three
$
$
4
Title:
A
Level One
$
$
B
Level Two
$
$
C
Level Three
$
$

*Additional Rows may be added

File details come from the government source that posted it. Updated .