SD WIC Electronic Benefits Transfer (EBT) Services
Closed State & local contract opportunity Posted
- Solicitation number
- 25RFP-26-0904004-0001
- State
- South Dakota
- Responses due
Opportunity facts
- Jurisdiction
Opportunity details come from postingboard.esmsolutions.com. Updated .
About this opportunity
The South Dakota Department of Health's Office of Family Nutrition Services is issuing a Request for Proposal (RFP) for Electronic Benefits Transfer (EBT) Services specific to the Women, Infants, and Children (WIC) Program. The procurement seeks to establish a contract with a qualified EBT contractor to provide comprehensive electronic benefit transaction services, with the primary objective of transitioning to a new EBT system by October 1, 2026. The current WIC program serves approximately 13,765 participants across 8,955 families and 160 WIC vendors, requiring a robust system capable of transaction processing, card management, and vendor enablement. Proposals are due by November 6, 2025, with the contract spanning five years and potential two one-year extensions. Potential contractors must submit written questions via email to SDWICRFP@state.sd.us by the specified date, with answers distributed to all offerors who submitted Letters of Intent. The evaluation will likely involve a comprehensive scoring matrix assessing vendor capabilities, system functionality, security measures, past performance, and overall technical and operational competence. Contractors must demonstrate expertise in implementing complex EBT systems with comprehensive reporting, transaction processing, and compliance with federal WIC regulations.
The RFP does not explicitly indicate specific set-aside designations or restrictions for disadvantaged enterprises. The current contract's incumbent vendor is not specified in the provided documents. The proposed contract will require integration with the state's existing Management Information System (MIS) and support approximately 63 card readers across 62 local offices and the state office. The cost structure will be based on a Cost Per Case Month (CPCM) pricing model, covering core services including system components, hardware, software, interfaces, professional services, WIC cards, equipment, transaction processing fees, and comprehensive system management. While exact budget ranges are not explicitly detailed, the pricing appendix suggests flexibility in billing, with costs tied to active cases and deployed equipment. The vendor must provide 24/7 cardholder and vendor support, manage point-of-sale devices, and maintain strict security compliance. Additional development can be accommodated through a change order process allowing up to 1,000 hours of modifications annually, indicating potential for scope expansion beyond the initial contract terms.
Opportunity text
The South Dakota Department of Health (DOH) is issuing a Request For Proposal (RFP) to establish a contract (or contracts) through competitive negotiations with one, or more, qualified Electronic Benefit Transfer (EBT) Contractor(s) for the re-procurement of EBT Services for the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC).
The State's WIC EBT Contract for EBT Services expires on September 30, 2026. Our objective is to transition or convert to the resulting Contractor's EBT system by October 1, 2026.
This RFP seeks to ensure the resulting Contract supports the State's needs to support EBT services for WIC participants and achieves the best combination of quality, service, price, and any other key components outlined within.
All written questions should be sent to: SDWICRFP@state.sd.us. Only emailed questions will be accepted.
Each offeror may submit questions via email concerning this RFP to obtain clarification of requirements. No questions will be accepted after the date and time indicated in the above schedule of activities. Email questions to the email address listed above with the subject line "RFP#24-0904004-025". The questions and their answers will be sent to all offerors that submitted Letters of Intent, submitted questions, or requested the questions and answers via email before the proposal submittal date and will be sent by the date and time indicated in the above calendar of events. Offeror may not rely on any other statements, either of a written or oral nature, that alter any specification or other term or condition of this RFP that have not originated from the SD RFP Project Contact. Offerors will be notified in the same manner as indicated above regarding any modifications to this RFP.
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