Installation of New Paging System in BLDG. 643 at Rusk State Hospital

The Texas Health and Human Services Commission (HHSC) Procurement and Contracting Services (PCS) division, along with the Department of State Health Services (DSHS), is issuing an Invitation for Bids (IFB) for the installation of a complete new paging system at Building 643 of Rusk State Hospital in Rusk, Texas. The procurement requires installation and testing of 36 speakers (including anti-ligatured speakers for hardened ceilings in patient care areas), two paging phones, four-zone paging configuration, all necessary cabling and hardware, tamper-resistant installation, analog connection setup, and full system commissioning to ensure proper equipment functionality and programming. The system manufacturer must be Bogen Communications or an alternative manufacturer with equipment operating identically to the original Bogen system. Bidders must submit firm, fixed prices covering all labor, equipment, materials, supplies, and related expenses on the provided Pricing Sheet (Exhibit C), and contractors must demonstrate a minimum of three years of relevant experience with one year required for assigned personnel, along with a minimum of three verifiable references for similar services within the last three years. The mandatory on-site visit occurred on March 16, 2026, at 10:30 AM, the questions and clarifications deadline was March 19, 2026, with responses posted as an addendum on March 24, 2026, and the final response deadline is March 31, 2026, at 10:30 AM Central Time, with an anticipated contract start date upon award and a completion deadline of August 31, 2026. Services must be performed Monday through Friday between 8:00 AM and 5:00 PM Central Time, with contractors required to respond to service calls within four hours and conduct a final walkthrough demonstrating system functionality upon completion.

The solicitation does not identify specific set-aside designations or restrictions on organizational types eligible to respond. Contractors must obtain and maintain comprehensive insurance coverage including workers' compensation, commercial general liability ($1,000,000 per occurrence), commercial automobile liability ($1,000,000 combined single limit), professional liability ($1,000,000), and umbrella liability insurance ($1,000,000). The contractor bears responsibility for all background checks on personnel, employee supervision, compliance with state and federal laws, provision of 24-hour emergency contact information, and adherence to conduct standards including uniform and identification requirements. Price adjustments may be permitted based on the Consumer Price Index formula or federal minimum wage increases, subject to HHSC approval. All responses must include the completed HHS Solicitation Affirmations (Exhibit A) and Pricing Sheet (Exhibit C) to avoid disqualification. No incumbent vendors, current contractors, or specific budget ranges were identified in the solicitation documents.