Economic Development Management System

Closed State & local contract opportunity Posted

Solicitation number
S-12300-00009416
State
Oregon
Responses due

Opportunity facts

Jurisdiction

Opportunity details come from oregonbuys.gov. Updated .

About this opportunity

The Oregon Business Development Department (Business Oregon) has issued a Request for Proposals (RFP) No. S-12300-00009416 seeking up to five qualified contractors to implement a comprehensive Software as a Service (SaaS) Economic Development Management System (EDMS). The EDMS will serve as a System of Record to manage the agency's programs, services, customer and business data, and provide a secure portal for Oregonians to access agency services. The solution will comprise integrated SaaS components with some existing software, covering five key components: contract management, award and financial management, investment management, donor management, and an external-facing portal. Evaluation criteria include the proposer's approach and implementation plan, experience, compliance with EDMS system requirements, and pricing. Proposals were originally due on March 25, 2024, but have been extended to April 9, 2024, at 1:00 PM Pacific Time. The initial contract term is anticipated to be 5 years with options to renew up to a cumulative maximum of 20 years. Proposers may be required to participate in interviews, product demonstrations, and security discussions with the State's Enterprise Information Services Cybersecurity Office.

The RFP demonstrates a commitment to promoting diversity, equity, and inclusion, encouraging participation of certified small businesses. Proposers must complete an OMWESB (Oregon Minority, Women, and Emerging Small Business) Outreach Plan, indicating any certified firms they have worked with and potential subcontracting opportunities. The solicitation covers jurisdictions including Marion County and the City of Salem. Currently, four proposers have been selected to proceed to the next round of evaluation: Ignyte Group, Inc., Clearwater Analytics Holdings, Inc., HOTB Software Solutions, LLC, and Pacific Point, Inc. The agency currently uses Salesforce for customer relationship management and internal business processes and estimates approximately 150 internal users and up to 8,300 external users for the EDMS solution. While specific budget details are not explicitly stated, the RFP indicates the solution will replace several existing legacy systems and spreadsheets, suggesting a significant investment in modernizing the agency's technological infrastructure.

Opportunity text

Business Oregon seeks up to five qualified and eligible contractors to implement Software as a Service (SaaS) solutions serving as a System of Record that allows Business Oregon to manage its programs and services, manage related customer and business data, and provide a secure a portal for Oregonians to access Agency services. The overall solution will comprise integrated SaaS components with some existing software to create a comprehensive Economic Development Management System (EDMS).

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