Attachment D-Reference Check Form.doc

52 KB Posted

Attached to
Economic Development Management System
Solicitation number
S-12300-00009416
Issued by
Marion County, Oregon

About this file

Written by GovTribe AI ·

This document is an Attachment D - Reference Check Form related to a Request for Proposal (RFP) issued by the state of Oregon for an Economic Development Management System (EDMS). The RFP seeks up to five qualified contractors to implement Software as a Service (SaaS) solutions that will serve as a System of Record for Business Oregon to manage its programs, services, customer and business data, and provide a secure portal for Oregonians to access agency services. The overall EDMS solution will comprise integrated SaaS components and existing software. The jurisdictions involved in this opportunity are Marion County and the city of Salem.

The Reference Check Form requests information about the type of services the proposer has provided, their customer service, problem resolution methods, satisfaction with the business relationship, likelihood of using their services again, and comparisons of project timelines and costs to the initial proposal. This information will be used to evaluate the proposer's qualifications and performance for the EDMS implementation project.

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RFP [###-####-##] – [RFP title]

ATTACHMENT F - REFERENCE CHECK FORM

RFP S-12300-00009416 – Economic Development Management System Att D

ATTACHMENT D - REFERENCE CHECK FORM

Proposer Name:

Reference Entity:

Reference Contact Name:

Contact Telephone Number:

Contact Email Address:

Please respond to the following questions:

1. For what type of services did you engage Proposer?

2. Describe the services listed in response to question 1.

3. Describe Proposer’s customer service.

4. Describe your satisfaction with the business relationship with Proposer.

5. Describe Proposer’s methods for problem resolution.

6. How likely would you be to use Proposer’s services again?

7. With which aspect(s) of Proposer’s services are you the most satisfied?

8. With which aspect(s) of Proposer’s services are you the least satisfied?

9. How well did Proposer stay within the proposed timeline?

10. How did the final project cost compare to the initial proposed cost?

Version 1.0 - November 19, 2014 DAS Procurement Services, Version 2.0 – December 9, 2016

File details come from the government source that posted it. Updated .