Commercial Locksmith Products and Services

The City of Phoenix Public Works Department is issuing an Invitation for Bid (IFB) for Commercial Locksmith Products and Services to provide comprehensive hardware, locking systems, parts, installation, upgrades, replacements, repairs, emergency services, and related industry-standard locksmith tasks for City facilities throughout the Phoenix metropolitan area. The procurement requires contractors to hold an active Arizona locksmith license with a minimum of five years of commercial locksmith services experience, demonstrate ability to work with government and high-security lock systems, maintain adequate local inventory, and provide 24/7 emergency response capability with service response times of two business days for routine service, four hours for urgent service, and two hours for emergency service. The contract term is five years commencing September 1, 2027, or upon Phoenix City Council approval, with no extension options, and pricing is structured across three groups: labor rates (regular hours, after-hours, and emergency services), hardware parts and keys with estimated annual quantities, and manufacturer-specific discounts from MSRP for brands including Allegion, American Security, Sargent, Schlage, and Von Duprin. Required insurance includes commercial general liability ($2,000,000 aggregate), automobile liability ($1,000,000 combined single limit), and workers' compensation with statutory limits, and all materials must be new equipment from reputable manufacturers meeting commercial-grade specifications. A non-mandatory pre-offer conference is scheduled for June 4, 2026, at 11:00 AM via Microsoft Teams; written inquiries must be submitted by June 18, 2026, with responses due by June 26, 2026; and sealed offers are due by July 3, 2026, at 2:00 PM through the City's Procurement Portal. Contractors must comply with detailed door hardware specifications outlined in the specification guide, including mandated manufacturers for exit devices (Von Duprin 33/35 or 98/99 Series, or Sargent 80 Series) and manual flush bolts, accessibility requirements complying with ADA standards, and ADA-compliant operating devices requiring no more than 5 pounds of force and exit devices with no more than 15 pounds to release the latch.

The City does not restrict responses to specific organization types; however, all contractors, subcontractors, and service providers must comply with comprehensive nondiscrimination and civil rights requirements established by the City of Phoenix, including federal standards from the Federal Aviation Administration and Department of Transportation, Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975. Contractors must comply with Disadvantaged Business Enterprise (DBE) obligations under 49 C.F.R. Part 26 and Airport Concessions DBE requirements under 49 C.F.R. Part 23, implement the E-Verify program per Arizona Revised Statutes, comply with equal employment opportunity standards under Phoenix City Code Chapter 18 Article V, and maintain written heat safety plans for outdoor workers per Phoenix City Code Section 18-411. All contractor workers require background screening with maximum risk background checks for unescorted access to City facilities, and the City reserves the right to award multiple contracts and divide awards by line item, group, or any combination advantageous to the City. The solicitation indicates no incumbent vendors or current contract holders are identified in the provided documentation, and selected vendors must ensure system compatibility with the City's enterprise resource planning and procurement systems through the SAP Open Catalog Interface version 5.1 specification outlined in the technical requirements. The City will not pay advance fees, miscellaneous charges such as fuel surcharges or environmental fees, or portal-to-portal travel time, with payment terms defaulting to net 45 days unless a prompt payment discount is offered; specific contract award values or budget ranges are not disclosed in the solicitation materials provided.