Program Executive Office, Defense Healthcare Management Systems (PEO DHMS), Commercial Solutions Opening (CSO)

Update (7/7/2025): Q&A Log dated 7/7/2025.  The Q&A session has now been concluded as of 7 Jul 2025. If questions are submitted after 7 Jul 2025, the Government reserves the right to provide a non response.

Update (7/1/2025): Q&A Log dated 7/01/2025

Update (6/27/2025): See attachments for Live Session Transcript held on 6/26/2025 and Q&A Log dated 6/27/2025. 

The Defense Health Agency Contracting Activity (DHACA), on behalf of the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS), is intends to issue a Commercial Solutions Opening (CSO) to award other transaction agreements under the authority of 10 U.S.C. 4022 to carry out prototype projects that are directly relevant to enhancing the mission effectiveness of personnel of the Department of Defense or improving platforms, systems, components, or materials proposed to be acquired or developed by the Department of Defense, or to improvement of platforms, systems, components, or materials in use by the armed forces. The purpose of this notification is to gain feedback on the draft CSO.

Instructions for Submission of Feedback

Submit responses to the CSO, no later than 23 JUN 2026 to:

elizabeth.l.holten.civ@health.mil and

lacey.n.lockard.civ@health.mil

Feedback received may be utilized to further refine the CSO.

Proprietary information may be submitted; however, RFI respondents are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response.  If a submission is marked, it will be protected from disclosure outside of Government personnel, unless permission is granted for Government support contractors to view the material.

The following companies and individual employees are bound contractually by Organizational Conflict of Interest and disclosure clauses with respect to proprietary information, and they will take all reasonable action necessary to preclude unauthorized use or disclosure of an RFI respondent’s proprietary data.  RFI responses MUST clearly state whether permission is granted allowing the support contractors identified below access to any proprietary information.

•Boston Consulting Group (BCG)

•Andrew Morgan Consulting, LLC 

•Deloitte, LLC

This RFI is not a solicitation.  This RFI is for planning purposes only.  It does not constitute an RFP or a promise to issue an RFP in the future.  This RFI does not commit the Government to contract for any supply or service whatsoever.  Further, the Government is not seeking proposals at this time and will not accept unsolicited proposals. Respondents are advised that the Government will not pay for any information or administrative costs incurred in response to this RFI.  All costs associated with responding to this RFI will be solely at the responding party’s expense.  Participation is not mandatory or required. 

The following attachments are provided. Please read in the following order. 
PEO DHMS Draft CSO
EIDS Draft AOI 1a and 1b
Attachment 1 EIDS Links

Attachment 2 2025 MHS Conference Slide 

The CSO posting will remain open until 23 JUN 2026.  Industry feedback on the draft CSO is requested by 27JUN2025.  The first response deadline for AOI 1a and 1b is 14JUL2025. It is encouraged to keep checking this posting for updates.

The Contracting Division (CD) of the Defense Health Agency (DHA) is hosting a live Q&A session for industry partners via Microsoft Teams on June 26, 2025, from 3:00 PM to 4:00 PM ET. This is an opportunity to ask general and administrative questions in relation to this CSO posting. We have received numerous questions and we hope this time provides some clarity to industry.

Please Note:

• Technical questions should be submitted in writing to the POCs listed. We will defer technical questions to those experts.
• We will NOT be accepting proposals, bids, or company pitches during this session.
• No technical guidance will be provided.

Join the Session:

• MS Teams Link: https://dod.teams.microsoft.us/l/meetup-join/19%3adod%3ameeting_259af95fca194823b97d22f5281dda9f%40thread.v2/0?context=%7b%22Tid%22%3a%228903a443-af33-4ed4-acf5-ee613bcb2f59%22%2c%22Oid%22%3a%22d00449f7-d0e0-4205-bcc4-da35ed33d0ee%22%7d
• Dial In: +1410-874-6747
• Phone Conference ID: 831 272 015# 

We hope you can join us!

The Defense Health Agency Contracting Activity (DHACA), on behalf of the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS), is intends to issue a Commercial Solutions Opening (CSO) to award other transaction agreements under the authority of 10 U.S.C. 4022 to carry out prototype projects that are directly relevant to enhancing the mission effectiveness of personnel of the Department of Defense or improving platforms, systems, components, or materials proposed to be acquired or developed by the Department of Defense, or to improvement of platforms, systems, components, or materials in use by the armed forces. The purpose of this notification is to gain feedback on the draft CSO.

Instructions for Submission of Feedback

Submit responses to the CSO, no later than 23 JUN 2026 to:

elizabeth.l.holten.civ@health.mil and

lacey.n.lockard.civ@health.mil

Feedback received may be utilized to further refine the CSO.

Proprietary information may be submitted; however, RFI respondents are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response.  If a submission is marked, it will be protected from disclosure outside of Government personnel, unless permission is granted for Government support contractors to view the material.

The following companies and individual employees are bound contractually by Organizational Conflict of Interest and disclosure clauses with respect to proprietary information, and they will take all reasonable action necessary to preclude unauthorized use or disclosure of an RFI respondent’s proprietary data.  RFI responses MUST clearly state whether permission is granted allowing the support contractors identified below access to any proprietary information.

•Boston Consulting Group (BCG)

•Andrew Morgan Consulting, LLC 

•Deloitte, LLC

This RFI is not a solicitation.  This RFI is for planning purposes only.  It does not constitute an RFP or a promise to issue an RFP in the future.  This RFI does not commit the Government to contract for any supply or service whatsoever.  Further, the Government is not seeking proposals at this time and will not accept unsolicited proposals. Respondents are advised that the Government will not pay for any information or administrative costs incurred in response to this RFI.  All costs associated with responding to this RFI will be solely at the responding party’s expense.  Participation is not mandatory or required. 

The following attachments are provided. Please read in the following order. 
PEO DHMS Draft CSO
EIDS Draft AOI 1a and 1b
Attachment 1 EIDS Links

Attachment 2 2025 MHS Conference Slide 

The CSO posting will remain open until 23 JUN 2026.  Industry feedback on the draft CSO is requested by 27JUN2025.  The first response deadline for AOI 1a and 1b is 14JUL2025. It is encouraged to keep checking this posting for updates.

The Contracting Division (CD) of the Defense Health Agency (DHA) is hosting a live Q&A session for industry partners via Microsoft Teams on June 26, 2025, from 3:00 PM to 4:00 PM ET. This is an opportunity to ask general and administrative questions in relation to this CSO posting. We have received numerous questions and we hope this time provides some clarity to industry.

Please Note:

• Technical questions should be submitted in writing to the POCs listed. We will defer technical questions to those experts.
• We will NOT be accepting proposals, bids, or company pitches during this session.
• No technical guidance will be provided.

Join the Session:

• MS Teams Link: https://dod.teams.microsoft.us/l/meetup-join/19%3adod%3ameeting_259af95fca194823b97d22f5281dda9f%40thread.v2/0?context=%7b%22Tid%22%3a%228903a443-af33-4ed4-acf5-ee613bcb2f59%22%2c%22Oid%22%3a%22d00449f7-d0e0-4205-bcc4-da35ed33d0ee%22%7d
• Dial In: +1410-874-6747
• Phone Conference ID: 831 272 015# 

We hope you can join us!

6/27/2025 Update: See attachments for Live Session Transcript held on 6/26/2025 and Q&A Log dated 6/27/2025. 

7/1/2025 Update: Q&A Log dated 07/01/2025

The Defense Health Agency Contracting Activity (DHACA), on behalf of the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS), is intends to issue a Commercial Solutions Opening (CSO) to award other transaction agreements under the authority of 10 U.S.C. 4022 to carry out prototype projects that are directly relevant to enhancing the mission effectiveness of personnel of the Department of Defense or improving platforms, systems, components, or materials proposed to be acquired or developed by the Department of Defense, or to improvement of platforms, systems, components, or materials in use by the armed forces. The purpose of this notification is to gain feedback on the draft CSO.

Instructions for Submission of Feedback

Submit responses to the CSO, no later than 23 JUN 2026 to:

elizabeth.l.holten.civ@health.mil and

lacey.n.lockard.civ@health.mil

Feedback received may be utilized to further refine the CSO.

Proprietary information may be submitted; however, RFI respondents are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response.  If a submission is marked, it will be protected from disclosure outside of Government personnel, unless permission is granted for Government support contractors to view the material.

The following companies and individual employees are bound contractually by Organizational Conflict of Interest and disclosure clauses with respect to proprietary information, and they will take all reasonable action necessary to preclude unauthorized use or disclosure of an RFI respondent’s proprietary data.  RFI responses MUST clearly state whether permission is granted allowing the support contractors identified below access to any proprietary information.

•Boston Consulting Group (BCG)

•Andrew Morgan Consulting, LLC 

•Deloitte, LLC

This RFI is not a solicitation.  This RFI is for planning purposes only.  It does not constitute an RFP or a promise to issue an RFP in the future.  This RFI does not commit the Government to contract for any supply or service whatsoever.  Further, the Government is not seeking proposals at this time and will not accept unsolicited proposals. Respondents are advised that the Government will not pay for any information or administrative costs incurred in response to this RFI.  All costs associated with responding to this RFI will be solely at the responding party’s expense.  Participation is not mandatory or required. 

The following attachments are provided. Please read in the following order. 
PEO DHMS Draft CSO
EIDS Draft AOI 1a and 1b
Attachment 1 EIDS Links

Attachment 2 2025 MHS Conference Slide 

The CSO posting will remain open until 23 JUN 2026.  Industry feedback on the draft CSO is requested by 27JUN2025.  The first response deadline for AOI 1a and 1b is 14JUL2025. It is encouraged to keep checking this posting for updates.

The Contracting Division (CD) of the Defense Health Agency (DHA) is hosting a live Q&A session for industry partners via Microsoft Teams on June 26, 2025, from 3:00 PM to 4:00 PM ET. This is an opportunity to ask general and administrative questions in relation to this CSO posting. We have received numerous questions and we hope this time provides some clarity to industry.

Please Note:

• Technical questions should be submitted in writing to the POCs listed. We will defer technical questions to those experts.
• We will NOT be accepting proposals, bids, or company pitches during this session.
• No technical guidance will be provided.

Join the Session:

• MS Teams Link: https://dod.teams.microsoft.us/l/meetup-join/19%3adod%3ameeting_259af95fca194823b97d22f5281dda9f%40thread.v2/0?context=%7b%22Tid%22%3a%228903a443-af33-4ed4-acf5-ee613bcb2f59%22%2c%22Oid%22%3a%22d00449f7-d0e0-4205-bcc4-da35ed33d0ee%22%7d
• Dial In: +1410-874-6747
• Phone Conference ID: 831 272 015# 

We hope you can join us!

6/27/2025 Update: See attachments for Live Session Transcript held on 6/26/2025 and Q&A Log dated 6/27/2025. 

The Defense Health Agency Contracting Activity (DHACA), on behalf of the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS), is intends to issue a Commercial Solutions Opening (CSO) to award other transaction agreements under the authority of 10 U.S.C. 4022 to carry out prototype projects that are directly relevant to enhancing the mission effectiveness of personnel of the Department of Defense or improving platforms, systems, components, or materials proposed to be acquired or developed by the Department of Defense, or to improvement of platforms, systems, components, or materials in use by the armed forces. The purpose of this notification is to gain feedback on the draft CSO.

Instructions for Submission of Feedback

Submit responses to the CSO, no later than 23 JUN 2026 to:

elizabeth.l.holten.civ@health.mil and

lacey.n.lockard.civ@health.mil

Feedback received may be utilized to further refine the CSO.

Proprietary information may be submitted; however, RFI respondents are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response.  If a submission is marked, it will be protected from disclosure outside of Government personnel, unless permission is granted for Government support contractors to view the material.

The following companies and individual employees are bound contractually by Organizational Conflict of Interest and disclosure clauses with respect to proprietary information, and they will take all reasonable action necessary to preclude unauthorized use or disclosure of an RFI respondent’s proprietary data.  RFI responses MUST clearly state whether permission is granted allowing the support contractors identified below access to any proprietary information.

•Boston Consulting Group (BCG)

•Andrew Morgan Consulting, LLC 

•Deloitte, LLC

This RFI is not a solicitation.  This RFI is for planning purposes only.  It does not constitute an RFP or a promise to issue an RFP in the future.  This RFI does not commit the Government to contract for any supply or service whatsoever.  Further, the Government is not seeking proposals at this time and will not accept unsolicited proposals. Respondents are advised that the Government will not pay for any information or administrative costs incurred in response to this RFI.  All costs associated with responding to this RFI will be solely at the responding party’s expense.  Participation is not mandatory or required. 

The following attachments are provided. Please read in the following order. 
PEO DHMS Draft CSO
EIDS Draft AOI 1a and 1b
Attachment 1 EIDS Links

Attachment 2 2025 MHS Conference Slide 

The CSO posting will remain open until 23 JUN 2026.  Industry feedback on the draft CSO is requested by 27JUN2025.  The first response deadline for AOI 1a and 1b is 14JUL2025. It is encouraged to keep checking this posting for updates.

The Contracting Division (CD) of the Defense Health Agency (DHA) is hosting a live Q&A session for industry partners via Microsoft Teams on June 26, 2025, from 3:00 PM to 4:00 PM ET. This is an opportunity to ask general and administrative questions in relation to this CSO posting. We have received numerous questions and we hope this time provides some clarity to industry.

Please Note:

• Technical questions should be submitted in writing to the POCs listed. We will defer technical questions to those experts.
• We will NOT be accepting proposals, bids, or company pitches during this session.
• No technical guidance will be provided.

Join the Session:

• MS Teams Link: https://dod.teams.microsoft.us/l/meetup-join/19%3adod%3ameeting_259af95fca194823b97d22f5281dda9f%40thread.v2/0?context=%7b%22Tid%22%3a%228903a443-af33-4ed4-acf5-ee613bcb2f59%22%2c%22Oid%22%3a%22d00449f7-d0e0-4205-bcc4-da35ed33d0ee%22%7d
• Dial In: +1410-874-6747
• Phone Conference ID: 831 272 015# 

We hope you can join us!

The Defense Health Agency Contracting Activity (DHACA), on behalf of the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS), is intends to issue a Commercial Solutions Opening (CSO) to award other transaction agreements under the authority of 10 U.S.C. 4022 to carry out prototype projects that are directly relevant to enhancing the mission effectiveness of personnel of the Department of Defense or improving platforms, systems, components, or materials proposed to be acquired or developed by the Department of Defense, or to improvement of platforms, systems, components, or materials in use by the armed forces. The purpose of this notification is to gain feedback on the draft CSO.

Instructions for Submission of Feedback

Submit responses to the CSO, no later than 23 JUN 2026 to:

elizabeth.l.holten.civ@health.mil and

lacey.n.lockard.civ@health.mil

Feedback received may be utilized to further refine the CSO.

Proprietary information may be submitted; however, RFI respondents are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response.  If a submission is marked, it will be protected from disclosure outside of Government personnel, unless permission is granted for Government support contractors to view the material.

The following companies and individual employees are bound contractually by Organizational Conflict of Interest and disclosure clauses with respect to proprietary information, and they will take all reasonable action necessary to preclude unauthorized use or disclosure of an RFI respondent’s proprietary data.  RFI responses MUST clearly state whether permission is granted allowing the support contractors identified below access to any proprietary information.

•Boston Consulting Group (BCG)

•Andrew Morgan Consulting, LLC 

•Deloitte, LLC

This RFI is not a solicitation.  This RFI is for planning purposes only.  It does not constitute an RFP or a promise to issue an RFP in the future.  This RFI does not commit the Government to contract for any supply or service whatsoever.  Further, the Government is not seeking proposals at this time and will not accept unsolicited proposals. Respondents are advised that the Government will not pay for any information or administrative costs incurred in response to this RFI.  All costs associated with responding to this RFI will be solely at the responding party’s expense.  Participation is not mandatory or required. 

The following attachments are provided. Please read in the following order. 
PEO DHMS Draft CSO
EIDS Draft AOI 1a and 1b
Attachment 1 EIDS Links

Attachment 2 2025 MHS Conference Slide 

The CSO posting will remain open until 23 JUN 2026.  Industry feedback on the draft CSO is requested by 27JUN2025.  The first response deadline for AOI 1a and 1b is 14JUL2025. It is encouraged to keep checking this posting for updates.

The Defense Health Agency Contracting Activity (DHACA), on behalf of the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS), is intends to issue a Commercial Solutions Opening (CSO) to award other transaction agreements under the authority of 10 U.S.C. 4022 to carry out prototype projects that are directly relevant to enhancing the mission effectiveness of personnel of the Department of Defense or improving platforms, systems, components, or materials proposed to be acquired or developed by the Department of Defense, or to improvement of platforms, systems, components, or materials in use by the armed forces. The purpose of this notification is to gain feedback on the draft CSO.

Instructions for Submission of Feedback

Submit responses to the CSO, no later than 23 JUN 2026 to:

elizabeth.l.holten.civ@health.mil and

lacey.n.lockard.civ@health.mil

Feedback received may be utilized to further refine the CSO.

Proprietary information may be submitted; however, RFI respondents are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response.  If a submission is marked, it will be protected from disclosure outside of Government personnel, unless permission is granted for Government support contractors to view the material.

The following companies and individual employees are bound contractually by Organizational Conflict of Interest and disclosure clauses with respect to proprietary information, and they will take all reasonable action necessary to preclude unauthorized use or disclosure of an RFI respondent’s proprietary data.  RFI responses MUST clearly state whether permission is granted allowing the support contractors identified below access to any proprietary information.

•Boston Consulting Group (BCG)

•Andrew Morgan Consulting, LLC 

•Deloitte, LLC

This RFI is not a solicitation.  This RFI is for planning purposes only.  It does not constitute an RFP or a promise to issue an RFP in the future.  This RFI does not commit the Government to contract for any supply or service whatsoever.  Further, the Government is not seeking proposals at this time and will not accept unsolicited proposals. Respondents are advised that the Government will not pay for any information or administrative costs incurred in response to this RFI.  All costs associated with responding to this RFI will be solely at the responding party’s expense.  Participation is not mandatory or required. 

The following attachments are provided. Please read in the following order. 
PEO DHMS Draft CSO
EIDS Draft AOI 1a and 1b
Attachment 1 EIDS Links

Attachment 2 2025 MHS Conference Slide 

The CSO posting will remain open until 23 JUN 2026, the first response deadline for AOI 1a and 1b is 7JUL2025. It is encouraged to keep checking this posting for updates.