ACS IDS CCTV Maintenance

Cancelled Solicitation Posted

Solicitation number
HQ0423-25-Q-E099
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

Place of performance
Indianapolis, Indiana 46249, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Defense Finance and Accounting Service (DFAS) is seeking a qualified contractor to provide comprehensive maintenance services for their Access Control System (ACS), Intrusion Detection System (IDS), and Closed-Circuit Television (CCTV) infrastructure at the DFAS Indianapolis facility. The contract requires the selected vendor to maintain approximately 140-180 card readers, 114-150 IP cameras, Bosch and DMP intrusion detection panels, automatic door operators, and associated security hardware and software, with primary responsibility for LENEL System Administration, alarm monitoring, and video viewer functionality. Key contractual requirements include 24/7 telephone consultation availability, two-hour response time to service requests, emergency on-site technician dispatch within four hours, and completion of emergency repairs within 24 hours. Evaluation will be conducted on three factors: Certifications (pass/fail requirement for LENEL/On-Guard certification and Bosch/DMP authorized reseller status), Past Performance (weighted as most important), and Price (firm fixed-price monthly basis). The final deadline for quote submission is November 10, 2025, at 5:00 PM EST, with a mandatory site visit held on October 24, 2025, at 10:00 AM EST at the DFAS Indianapolis facility located at 8899 East 56th Street, Indianapolis, IN 46249.

This procurement is structured as a 100 percent small business set-aside with a single-award firm fixed-price contract, with no incumbent contractor identified in the solicitation documents. The anticipated contract ordering period spans from December 26, 2025, through December 25, 2030, consisting of a base year plus four one-year option periods, with the total contract value not to exceed approximately $25,000,000 based on the size standard classification. The contractor must perform all work at the DFAS Indianapolis Operations Site Support Office and will be responsible for up to 12 equipment installations and removals annually, with potential expansion anticipated as DFAS plans to increase secure areas, card readers, cameras, and network video recorders. Personnel assigned to the contract must be U.S. citizens, undergo security investigations, complete mandatory training modules, and comply with strict security protocols and incident reporting requirements. Contractor personnel must maintain LENEL and Bosch/DMP system certifications and possess demonstrated expertise in these specialized security technologies.

Notice text

4 versions

Update #4 · Latest ·

**Amendment 03 is issued to update “Section 6.4” of the PWS (changes are highlighted), add CLINs to the Solicitation, and update the schedule of items.

***Amendment 02 is being issued to update the following: Questions and Responses to HQ042325QE099, revise the Performance Work Statement, attach the Past Performance Questionnaire (didn't upload to the original Request for Quote) and extend the due date to November 10th, 2025, 5:00pm.


For questions, reach out to Laura.B.Price7.civ@mail.mil.
This will conclude questions and answers.

***Amendment 01 is being issued to add a MANDATORY site visit, extend the due date, update techincal requirements (Attachment A23 RFQ Instructions for Vendors) and post questions and answers from the request for quote.

The site visit is scheduled for October 24th, 2025, at 10:00 am EST.   Site Visit: Site visits was scheduled based upon the availability of the POC.

Government POC: Phillip Hirman at Email: phillip.m.hirman.civ@mail.mil - Phone: 1 (317) 212-1119.

Site Visit Address:

DFAS INDIANAPOLIS

8899 E 56TH STREET, INDIANAPOLIS IN 46249-2200

INDIANAPOLIS, IN 46249-2200

The Site visit will take place on Friday, October 24th, 2025, at 10:00 am EST and is mandatory. Please bring a valid driver's license to access the DFAS Indianapolis (DFAS-IN) facility. No extension will be granted for the submission of quotes or to conduct a second site visit.

A sign-in sheet will be provided once you arrive at DFAS-IN; the name of your company and the employee in attendance representing will be required on the sign in sheet to be considered for the award.   **If you are entering into an agreement with a subcontractor, it is encouranged to have a representative from this company identified, as this is a requirement of the RFQ.

Please Note: Any questions asked during on-site visits will be documented. All questions and respective answers will be posted to RFQ to be viewable by all vendors by discretion of the contracting officer.  The offer due date is also extended to November 3rd, 2025, at 5:00PM EST. 

A23 RFQ Instructions for vendors was updated to add a new techincal requirement. See the highlighted areas for the updates.

Additionally, a quotation does not constitute an award; therefore, an obligation to your company is not official until you receive the bilaterally signed contract for this service. 

***Original RFQ Details: 

Please see attached documents for RFQ Details.

This Request for Quote is Firm Fixed Price. This is solicited as a 100% Small business set aside with an anticipated ordering period of 26 December 2025 to December 25, 2026 (and will include 4 one year options).

Please note: A quotation does not constitute an award; therefore, an obligation to your company is not official until you receive a purchase order. 

Update #3 ·

***Amendment 02 is being issued to update the following: Questions and Responses to HQ042325QE099, revise the Performance Work Statement, attach the Past Performance Questionnaire (didn't upload to the original Request for Quote) and extend the due date to November 10th, 2025, 5:00pm.


For questions, reach out to Laura.B.Price7.civ@mail.mil.
This will conclude questions and answers.

***Amendment 01 is being issued to add a MANDATORY site visit, extend the due date, update techincal requirements (Attachment A23 RFQ Instructions for Vendors) and post questions and answers from the request for quote.

The site visit is scheduled for October 24th, 2025, at 10:00 am EST.   Site Visit: Site visits was scheduled based upon the availability of the POC.

Government POC: Phillip Hirman at Email: phillip.m.hirman.civ@mail.mil - Phone: 1 (317) 212-1119.

Site Visit Address:

DFAS INDIANAPOLIS

8899 E 56TH STREET, INDIANAPOLIS IN 46249-2200

INDIANAPOLIS, IN 46249-2200

The Site visit will take place on Friday, October 24th, 2025, at 10:00 am EST and is mandatory. Please bring a valid driver's license to access the DFAS Indianapolis (DFAS-IN) facility. No extension will be granted for the submission of quotes or to conduct a second site visit.

A sign-in sheet will be provided once you arrive at DFAS-IN; the name of your company and the employee in attendance representing will be required on the sign in sheet to be considered for the award.   **If you are entering into an agreement with a subcontractor, it is encouranged to have a representative from this company identified, as this is a requirement of the RFQ.

Please Note: Any questions asked during on-site visits will be documented. All questions and respective answers will be posted to RFQ to be viewable by all vendors by discretion of the contracting officer.  The offer due date is also extended to November 3rd, 2025, at 5:00PM EST. 

A23 RFQ Instructions for vendors was updated to add a new techincal requirement. See the highlighted areas for the updates.

Additionally, a quotation does not constitute an award; therefore, an obligation to your company is not official until you receive the bilaterally signed contract for this service. 

***Original RFQ Details: 

Please see attached documents for RFQ Details.

This Request for Quote is Firm Fixed Price. This is solicited as a 100% Small business set aside with an anticipated ordering period of 26 December 2025 to December 25, 2026 (and will include 4 one year options).

Please note: A quotation does not constitute an award; therefore, an obligation to your company is not official until you receive a purchase order. 

Update #2 ·

Amendment 01 is being issued to add a MANDATORY site visit, extend the due date, update techincal requirements (Attachment A23 RFQ Instructions for Vendors) and post questions and answers from the request for quote.

The site visit is scheduled for October 24th, 2025, at 10:00 am EST.   Site Visit: Site visits was scheduled based upon the availability of the POC.

Government POC: Phillip Hirman at Email: phillip.m.hirman.civ@mail.mil - Phone: 1 (317) 212-1119.

Site Visit Address:

DFAS INDIANAPOLIS

8899 E 56TH STREET, INDIANAPOLIS IN 46249-2200

INDIANAPOLIS, IN 46249-2200

The Site visit will take place on Friday, October 24th, 2025, at 10:00 am EST and is mandatory. Please bring a valid driver's license to access the DFAS Indianapolis (DFAS-IN) facility. No extension will be granted for the submission of quotes or to conduct a second site visit.

A sign-in sheet will be provided once you arrive at DFAS-IN; the name of your company and the employee in attendance representing will be required on the sign in sheet to be considered for the award.   **If you are entering into an agreement with a subcontractor, it is encouranged to have a representative from this company identified, as this is a requirement of the RFQ.

Please Note: Any questions asked during on-site visits will be documented. All questions and respective answers will be posted to RFQ to be viewable by all vendors by discretion of the contracting officer.  The offer due date is also extended to November 3rd, 2025, at 5:00PM EST. 

A23 RFQ Instructions for vendors was updated to add a new techincal requirement. See the highlighted areas for the updates.

Additionally, a quotation does not constitute an award; therefore, an obligation to your company is not official until you receive the bilaterally signed contract for this service. 

Original RFQ Details: 

Please see attached documents for RFQ Details.

This Request for Quote is Firm Fixed Price. This is solicited as a 100% Small business set aside with an anticipated ordering period of 26 December 2025 to December 25, 2026 (and will include 4 one year options).

Please note: A quotation does not constitute an award; therefore, an obligation to your company is not official until you receive a purchase order. 

Update #1 ·

Please see attached documents for RFQ Details.

This Request for Quote is Firm Fixed Price. This is solicited as a 100% Small business set aside with an anticipated ordering period of 26 December 2025 to December 25, 2026 (and will include 4 one year options).

Please note: A quotation does not constitute an award; therefore, an obligation to your company is not official until you receive a purchase order. 

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Notice history

Notice Type Posted
This notice Latest solicitation Solicitation
ACS IDS CCTV Maintenance Original Pre-Solicitation

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