ATTACHMENT_2_RESPONSE_TIMES.pdf
PDF 56 KB Posted
- Solicitation number
- W912PF-17-T-0030
About this file
ATTACHMENT 2 RESPONSE TIMES TABLE
View the file
Other files
| File | Type | Posted |
|---|---|---|
| AMENDMENT_VI__17-T-0030.pdf | ||
| Amendment_05.pdf | ||
| Price_Exhibits_CORRECT.xlsx | XLSX spreadsheet | |
| Amendment04Summaryofchanges.pdf | ||
| NEW_TE_03_-Grass_Cutting.pdf | ||
| TE07.pdf | ||
| Price_Exhibits_UPDATED.xlsx | XLSX spreadsheet | |
| Amendment_IV_17-T-0030.pdf | ||
| Amend03.pdf | ||
| Amendment02.pdf | ||
| TE_04_-_Empty_and_clean_septic_tanks_grease.pdf | ||
| ATTACHMENT_1_PAST_PERFORMANCE_QUESTIONNAIRE.pdf | ||
| TE_03_-_Grass_Cutting.pdf | ||
| ATTACHMENT_2_SELF-CERTIFICATION_ANTIMAFIA.pdf | ||
| W912PF-17-T-0030.pdf | ||
| TE_06_Drainage.pdf | ||
| TE_01_-_Map_of_Villaggio_Della_Pace.pdf | ||
| Exhibits.xlsx | XLSX spreadsheet | |
| TE_02_-_Handbook_for_Playground_Safety_-_Pub_No_325_April_2008.pdf | ||
| TE_05_-_Villaggio_Rat_Boxes_Location.pdf | ||
| ATTACHMENT_3_-_Suitability_of_the_contractor.pdf | ||
| Industry_Day_Slides.pptx | PPTX presentation | |
| firm_names.pdf | ||
| Questions_from_Industry_Day.pdf | ||
| ATTACHMENT_1_SAMPLE_PRICE_LIST.pdf | ||
| INDUSTRY_DAY_NOTICE_final.docx | DOCX document |
Show all 26
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
ATTACHMENT 2
SERVICE CALL RESPONSE TIMES
SYSTEM CATEGORY
RESPONSE TIME
ELECTRICAL
Fire call Emergency 1 hour
Power failure
Emergency
2 hours
Safety hazards, shorts, exposed wiring, smoldering fixtures of wiring
2 minutes
Lights dim Emergency 2 hours Lights flashing Emergency 2 hours Exterior Lighting Urgent 1 day Thermostat inoperative (Heating Season) Emergency 2 hours Thermostat inoperative (Cooling Season) Urgent 1 day Bad receptacle, switch or fixture Routine 3 days TV/Cable/Dish antenna inoperative Routine 3 days Exhaust fan doesn’t run Routine Within 15 days Smoke detector inoperative Urgent 1 day Essential lighting repair Urgent 1 day Light out in storage room Routine 3 days Loose fixture or receptacle Urgent 1 day Garage door opener Emergency 2 hours All other problems Routine 3 days
PLUMBING
Fire call Emergency 2 hours Gas door Emergency 1 hour Water Flooding apartment (broken water line, etc.) Emergency 2 hours Sewage flooding apartment (drains overflowing, etc.) Emergency 2 hours Single plumbing fixture stoppage (not overflowing) Emergency 2 hours Water closet inoperative Emergency 2 hours Frozen closet inoperative Emergency 2 hours Single Plumbing fixture stoppage (not overflowing) (more than one bath)
Urgent 1 day
Water closet inoperative (more than one water closet) Urgent 1 day No hot water Emergency 2 hours Water break outside Emergency 1 hour Sewer overflowing outside Emergency 1 hour Garbage disposal inoperative Urgent 1 day Replace broken plumbing fixture Emergency 1 hour Relief valve on water heater leaking Urgent 1 day Low water pressure that reduces sanitary conditions Urgent 1 day Water heater – any – malfunction Emergency 2 hours Inoperative plumbing fixtures (Single fixture) Emergency 4 hours Not enough hot water Urgent 1 day Sluggish drain Urgent 1 day
Faucet leaks or other minor plumbing leaks Urgent 1 day Plumber fixture stopper doesn’t seal Routine 3 days Washer drain box rusted out Routine 3 days Problems with fixtures that make use difficult Routine 3 days All other problems Routine 3 days
HEATING
Fire call Emergency 1 hour No heat (Heating Season) Emergency 2 hours Furnace overheating Emergency 2 hours Not enough heat (Heating Season) Emergency 3 hours Furnace makes loud noises Emergency 2 hours Fumes from furnace Emergency 2 hours Duct does not distribute heat Emergency 4 hours Blower noisy Urgent 1 day Blower runs continuously Emergency 4 hours
CATEGORY
APPLIANCES
Fire call Emergency 1 hour Range leaking gas Emergency 1 hour Any electrical short Emergency 2 hours Any safety hazard Emergency 2 hours Water leakage from dishwasher supply/waste connections Emergency 4 hours All other problems Routine 7 days
AIR CONDITIONING
Inoperative (if occupant has medical condition) Emergency 1 hour Gas leaking from system Emergency 4 hours Any safety hazard Emergency 1 hour No cooling (blows warm air) Urgent 1 day Compressor noisy Urgent 1 day Water coming out of furnace Urgent 1 day
STRUCTURAL
Repair exterior door (will not stay closed) Emergency 4 hours Replace broken glass Emergency 4 hours Safety hazards such as steps, flooring, debris, collapsing structures, projecting objects (such as nails)
4 hours
C
RESPONSE TIME CATEGORY C
Major roof leaks Emergency 1 hour Vent stoppage (furnace, dryer) Emergency 1 hour
Garage door inoperative Urgent 1 day Repair storm door Urgent 1 day Repair or secure cabinet Routine 3 days Minor roof leak Urgent 1 day Repair doors and windows Routine 3 days Repair caulking or grout around bathtub Urgent 1 day Other roof repair Routine 3 days Repair downspout, gutters Routine 3 days Repair fascia, vent screens Routing 3 days Repair/replace garage door sections, parts Routine 3 days Repair/replace floor covering Routine Within 15 days Repair/replace countertops Routine Within 15 days Repair termite damage Routine Within 15 days Repair walls, ceilings, floors interior door, drawers, etc. Routine Within 7 days Repair minor damage Routine Within 15 days Painting Routine Within 15 days Hardware, exterior trim Routine Within 15 days Bathroom accessories Routine Within 15 days
SMOKE DETECTORS
Failure, any type Urgent 1 day
CO DETECTORS
Failure, any type Emergency 1 hour
FIRE EXTINGUISHER
Failure, any type Urgent 1 day
GARBAGE DISPOSALS
Safety hazards, electric shock, etc. Emergency 1 hour Water Leaking or clogged line Urgent 1 day Excessive vibration Urgent 1 day
PLAYGROUND EQUIPMENT
Unsafe, hazardous or broken parts Urgent 1 day Mulching, timbers, painting, cleaning, replacement, etc. Routine 5 days
OTHER
File details come from the government source that posted it. Updated .