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| PWS | Appendix C | Fort Stewart SRM |
| Performance Requirements Summary | |
C.1 Performance Requirements Summary The rights of the Government and remedies described in this section are in addition to all other rights and remedies set forth in this contract. Specifically, the Government reserves its right under the Inspection of Services and Termination for Default clauses. Any deductions pursuant to the Performance Requirements Summary (PRS) shall reflect the reduced value of service performed under the contract. The Contractor shall not be relieved of full performance of the services hereunder and may be terminated for default based upon inadequate performance of service even if a deduction was previously taken for inadequate performance. The Government may modify the type and frequency of inspection of items.
C.1.1 Purpose.
The Performance Requirements Summary is designed to:
C.1.1.1 List the contract requirements considered most critical to acceptable contract performance (Column 1).
C.1.1.2 List the contract paragraph number(s) which describe the requirements (Column 2).
C.1.1.3 Define the standard of performance for each required service specified (Column 3).
C.1.1.4 Show the maximum allowable degree of deviation or Acceptable Quality Levels (AQLs) from perfect performance that will be allowed by the Government before contract performance is considered unsatisfactory (Column 4).
C.1.1.5 Explain the quality assurance methods the Government will use to evaluate the Contractor's performance in meeting the contract requirements (Column 5). For this contract, 100% inspection means the Government will review 100% of the requirement or deliverable, not 100% of the process to meet the requirement or deliverable. For example, the Government will review the submitted monthly progress report to validate work completion rates.
C.1.1.6 Show the remedy available to the Contractor or Government to bring performance within the standard defined in Column 4 (Column 6).
C.1.2 Performance Requirements Summary. The Performance Requirements Summary lists those services/tasks for which the Government will make deductions from payment due the Contractor when services/tasks are found to be unsatisfactory during inspections made using the checklists. These deductions are in addition to reduced invoicing described in Section 7 of the PWS.
Performance Objective
| PWS Paragraph |
| Performance Standard |
| Performance Threshold (maximum error rate) |
| Method of Surveillance |
| Remedy if Performance Threshold is not met |
| Provide Key Personnel |
| 3.5 through 3.5.2 |
| The Contractor shall provide key personnel meeting all PWS requirements for positions |
| 100% (zero deviation) |
| 100% Inspection |
| Deduction in invoice payment equal to contract cost of position(s) not filled until contractor provides qualified personnel |
| Monthly Progress Report |
| 3.5.1 |
| Contractor shall submit a Monthly Progress Report showing performance data for the previous month |
| No more than one (1) late Monthly Progress Report during a performance period |
| 100% Inspection |
| Potentially a CDR |
| Bi-Weekly O&M Meeting & Report |
| 3.5.1 |
| Contractor shall submit a bi-weekly agenda one (1) business day prior to the scheduled meeting; frequency may be adjusted by the COR |
| 100% (zero deviation) |
| 100% Inspection |
| Potentially a CDR |
| Maintain Licenses and Certificates |
| 3.8.1 |
| The Contractor will ensure that the licenses or certificates of Contractor personnel are kept current. Copies of these licenses or certifications will be provided to the COR |
| 100% (zero deviation) |
| 100% Inspection |
| Contractor shall not perform work until qualified personnel are present; potentially a CDR |
| Provide L2 and/or L3 SHO for each SO |
| 3.8.2 |
| The Contractor shall appoint a L2 and/or L3 SHO for each project as determined by the Contractor’s L1 SHO. |
| 100% (zero deviation) |
| 100% Inspection |
| Contractor shall not perform work until a qualified L2 and/or L3 is appointed and on site |
| Preparation of Service Order Documentation for Government Approval |
| 4.3.5.3 through 4.3.5.4 |
| Service order documentation prepared correctly and includes all required documents including a Service Order Form, Statement of Competition/ Price Reasonableness Determination Form (as needed), quote(s), sole source justification (if required), etc. |
| 95% |
No more than 5% of service order packages returned for corrections
| 100% Inspection |
| Potentially a CDR |
| Corrective Maintenance Response Time |
| 4.3.5.5 |
| The Contractor shall prepare and submit all SO packages within the times listed in paragraph 4.3.5.5 or as defined on the SO scope of work; The Contractor shall annotate expected completion time for long lead SO on the SOF for KO approval; See Appendix H for additional information on long lead SO |
| 95% |
No more than 5% of service order packages submitted late
| 100% Inspection |
| Potentially a CDR |
| Corrective Maintenance Completion Time |
| 4.3.7 |
| The Contractor shall perform work as detailed in the CM SO within the time allocated in the SO Scope of Work. |
| 95% |
No more than 5% of the scheduled CM work requests are not complete within the times specified in the SO SOW; 100% complete within time extension granted by the KO
| 100% Inspection |
| Potentially a CDR |
| Corrective Maintenance Standards |
| 4.3.9 |
| The Contractor shall follow manufacturer’s instructions for repair or installation. If manufacturer’s instructions are not available, the Contractor shall follow industry standards and codes. The Contractor shall provide an industry standard warranty for workmanship. |
| 100% (zero deviation) |
| Random Sampling, Customer Complaints, or equipment failure |
| Immediate reperformance at no additional cost to the Government; If equipment fails during the warranty period, the Contractor shall repair or replace equipment at no cost to the Government; labor costs may be applicable for manufacturer warranty work |
| Request Utility Outages |
| 4.3.10 |
| The Contractor shall coordinate all utility outages with the COR, DPW, and Canoochee EMC (for electrical outages) |
| 100% (zero deviation) |
| 100% Inspection |
| Potentially a CDR |
| Perform Safety Requirements |
| 5.1 through 5.3.5 and 5.5 through 5.7 |
| The Contractor shall perform checks for compliance with task order safety requirements and perform safety meetings prior to all maintenance tasks (signed AHA to document meeting) |
| 99% for the work completed |
| Random Sampling |
| Potentially a CDR |
| Safety Training |
| 5.4 |
| Contractor shall complete all necessary safety training for all workers before they report on-site to perform work and document this training in the BaseOps monthly report |
| 100% (zero deviation) |
| 100% Inspection |
| Employee(s) not current in training shall not perform duties; potentially a negative CPARS narrative |
| Contractor QC Plan |
| 6.1.1 |
| The Contractor shall prepare and follow a QC Plan approved by the KO or designee |
| 100% (zero deviation) |
| 100% Inspection |
| Potentially a CDR |
| Government QA |
| 6.3 |
| The Government will evaluate the Contractor’s performance under the contract, IAW the Government’s Quality Assurance Surveillance Plan (QASP). |
| 95% work selected for QA inspection shall pass as acceptable |
| Random sampling |
| Immediate reperformance and potentially a CDR |
| Rework Effectiveness |
| 6.3 |
| 100% of completed rework accepted by the Government without further rework |
| 100% (zero deviation) |
| 100% Inspection |
| Reduced invoice equal to cost of the work rejected by the Government and potentially a CDR |
| AT Level I Awareness Training |
| 8.7.5.1 |
| All Contractor employees shall complete AT Level I Awareness training annually |
| 100% (zero deviation) |
| 100% inspection |
| Employee(s) not current in training shall not perform duties; potentially a CDR |
| OPSEC Training |
| 8.7.5.2 |
| All Contractor employees shall complete OPSEC training annually |
| 100% (zero deviation) |
| 100% inspection |
| Employee(s) not current in training shall not perform duties; potentially a CDR |
| iWATCH Training |
| 8.7.5.3 |
| All Contractor employees shall complete iWATCH training annually |
| 100% (zero deviation) |
| 100% inspection |
| Employee(s) not current in training shall not perform duties; potentially CDR |
Page 1 of 1 30 January 2023
