PWS_Rock_Creek_Park_Attendant.pdf

Section B – Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANITY UNIT UNIT PRICE AMOUNT

0001 1 Season Park Attendant – Base Period

FFP

The contractor shall furnish all park attendant services for Rock Creek Park at Perry Lake as defined in the Performance Work Statement (PWS) located in Section C of this contract. The period of performance (POP) for the work to be performed is 1 May 2019 through 30 September 2019.

FOB: Destination

NET AMOUNT

0002 1 Season Park Attendant – Option Period 1

FFP

The contractor shall furnish all park attendant services for Rock Creek Park at Perry Lake as defined in the Performance Work Statement (PWS) located in Section C of this contract. The period of performance (POP) for the work to be performed is 1 May 2020 through 30 September 2020.

0003 1 Season Park Attendant – Option Period 2

FFP

The contractor shall furnish all park attendant services for Rock Creek Park at Perry Lake as defined in the Performance Work Statement (PWS) located in Section C of this contract. The period of performance (POP) for the work to be performed is 1 May 2021 through 30 September 2021.

Section C – Description and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

PARK ATTENDANT

ROCK CREEK PARK

PERRY LAKE PROJECT

1. General Information

1.1 Background: Perry Lake is typical of northern Kansas, which consists of rolling uplands, eroded valleys of varying widths and meandering streams. The valley along the Delaware River is formed by irregular hills with slopes ranging from fairly gentle to steep.

The steep slopes are usually covered in native woodlands. Gentle slopes prevail in the upper valley of the main river and along tributary arms and are generally tillable.

A very noticeable quality of Perry Lake is its diverse habitats and environment. Traveling through one park may evoke impressions of the Missouri Ozarks while moments later;

another area will possess characteristics of a prairie environment found in central Kansas.

The rolling geography and wooded roadside provide scenic drives through some of the park areas. Most of the shorelines are enshrouded with woodlands and shrubs that partially obscure scenic views of the lake.

The Kansas River basin has a drainage area of approximately 1,117 square miles of total area above the dam. There are 39,338.47 acres of fee land and 3,449.24 acres of flowage easement, with 1,187.58 in Atchison County and 2,261.66 acres in Jefferson County for a total acquisition of 42,787.71 acres. The lake has 11,631 acres of surface area and 159 miles of shoreline at multipurpose pool.

The Corps of Engineers has primary responsibility for the lake operations, wildlife management, Federal Parks, lands outside public areas, shoreline management and numerous other aspects of management of Perry Lake. The Corps of Engineers also provides some assistance, whenever feasible, with the hunting, fisheries management and enforcement of safe boating regulations.

Perry Dam is located 3 miles north of Perry, Kansas in Jefferson County and at mile 5.3 of the Delaware River in the northeast portion of the state. It is situated within 50 miles of one-third of the state’s population. Three of the state’s four metropolitan areas are in close proximity to the lake: Topeka, Kansas City, and Lawrence. Due to the lake’s proximity to these population areas, the lake will continue to receive high use.

1.2 Scope of Work:

1.2.1 The contractor shall provide labor, material, and equipment and supervision as specified to perform park attendant duties at Rock Creek Park, Perry Lake Project in Jefferson County, Kansas, as described in this Performance Work Statement (PWS) and elsewhere in the contract. The contractor shall perform the specific tasks listed in Section

5. Acceptable performance standards and current regulations are provided for each task.

1.3 Period of Performance:

1.3.1 The Rock Creek Park Attendant contract shall begin May 1st or date of award and continue through September 30th. The contractor must reside at the work site during the period of performance, and must remove all personal property from the site within 7 days after checkout. Park attendant campsites are for use by one camping unit only.

1.4 Flood Control:

1.4.1 Occasional retention of floodwaters may inundate portions of the public use areas, other areas, or access roads thereto, being serviced by this contract/purchase order. In the event that inundation materially affects the performance of work, the contractor will be requested to submit a pricing proposal covering the unserviceable or affected portion of his/her work in order that an equitable adjustment to contract can be negotiated. Payment for services not performed as a result of conditions stated above would be initially withheld until execution of an equitable adjustment can be made by contract modification.

1.5 Required Insurance and Surety Bonding Requirements:

1.5.1 The contractor shall obtain and maintain during the period of performance under this contract Commercial Automobile Liability Insurance according to the applicable Kansas State Statutes. Proof of insurance shall be provided to the Contracting Officers Representative prior to commencement of duties. The contractor shall furnish the Contracting Officers Representative a surety bond or like instrument (see below) for the protection of the Government in an amount equal to $5,000, to cover funds not received by the designated agent as provided for in the specifications. FARs 28.203.1 and 28.203.2 provide that any person required to furnish a bond to the government has the following options in lieu of furnishing a surety on the bond.

- Furnish certain United States bonds or notes in an amount equal at par value to the penal sum of the bond.

- Furnish a certified cashier’s check, bank draft, post office money order or currency in the amount equal to the sum of the bond.

- Although letters of credit are not specifically referred to in the FAR, the Comptroller General has ruled that an irrevocable, unconditional letter of credit may also be furnished in lieu of a bond or guarantee.

- The bond shall be in the form of firm commitment, supported by corporate sureties whose names appear on the list contained in the Treasury Department

Circular 570, individual sureties, or by other cashier’s check, irrevocable letter of credit, or, in accordance with Treasury Department regulations, certain bonds or notes of the United States. Treasury Circular 570 is published in the Federal Register, or may be obtained from the U.S. Department of Treasury, Financial Management Service, Surety Bond Branch, 401 14th Street, NW. 2nd, Washington D.C. 20220.

1.6 Post Award Conference & Training:

1.6.1 The contractor shall attend the post-award conference and computer/credit card/policy training sessions held at the Perry Lake Project Office or at Rock Creek Park.

The meetings will be used to discuss and develop an understanding of all contract requirements and to train on the use of reservation computers and USACE policies. The Government will give written notification of the scheduled dates for the pre-award conference, policy training and the computer training.

1.7 Quality Control:

1.7.1 The contractor shall develop a Quality Control Plan designed to demonstrate how the contractor will meet the needs of the project. The Quality Control Plan shall document how the contractor will identify and correct performance shortfalls. Complete records of all inspection work performed by the contractor must be maintained and made available to the Government during contract performance.

1.8 Quality Assurance:

1.8.1 Performance Assessment Plan: A Performance Assessment Plan (PAP) will be used during the life of the contract to ensure that the service provider is performing the services required by the PWS in an acceptable manner. The Government develops the PAP and the Project Office administers the Plan through Quality Assurance Evaluators (QAE)s.

1.8.2 The Government will monitor the contractor’s performance under this contract using quality assurance procedures developed by the Government. Typical procedures might include random sampling, checklists and customer complaints. This should not be considered an exhaustive list. A primary objective of Government Quality Assurance will be to determine the effectiveness of the contractor’s quality control system.

1.8.3 The Government reserves the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract.

The Government will perform inspections and tests in a manner that will not unduly delay the work.

1.8.4 If any of the services do not conform to contract requirements, the Government will request the contractor to perform the services again, where appropriate, in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may (1) require the contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed.

1.8.5 If the contractor fails to promptly re-perform the services or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may by contract, or otherwise: (1) perform the services and charge to the contractor any cost incurred by the Government that is directly related to the performance of such service or (2) terminate the contract in whole or in part.

1.8.6 PAYMENT WILL NOT BE MADE FOR WORK NOT PERFORMED.

1.8.7 Payment will be made, monthly, by the Disbursing Officer, U.S. Army Corps of Engineers Finance Center, Millington, Tenn., in accordance with the Prompt Payment Act (Public Law 100-496). Under the terms of this contract, invoices are to be submitted monthly to the U.S. Army Corps of Engineers, Perry Lake Project Office, 10419 Perry Park Drive, Perry, Kansas 66073-9717.

1.9 Personnel:

1.9.1 The contractor shall exercise tact, diplomacy, and courtesy and present a neat appearance when dealing with the public. All contractor personnel shall be fully clothed, at all times, while performing these services. A government-furnished nametag and shirt or vest must be worn while on duty. The contractor shall not display or offer for sale on Government property personal property items, crafts, or like items.

1.9.2 The contractor must hold all lost and found articles at the fee booth for a period of two weeks. Any article unclaimed after the two-week period must be turned over to project personnel.

1.9.3 The contractor must not consume any alcohol or drugs (except prescription drugs) during duty hours or when meeting the public.

1.9.4 The contractor will carry no firearms in public use areas.

1.9.5 The contractor shall be responsible for receiving his/her mail and/or packages at a destination other than the Project Office.

1.9.6 All rules and regulations found in Title 36, Chapter III, Part 327 will apply to the contractor and all employees while on Corps of Engineers Property.

1.10 Other Contractors:

1.10.1 The Government may undertake or award other contracts for additional work, and the contractor shall fully cooperate with such other contractors, Government employee and volunteers. All work shall be carefully planned and fitted not to interfere with such other work. The contractor shall not commit or permit any act that will interfere with the performance of work by other contractors, by Government employees, or volunteers.

1.11 Safety:

1.11.1 The contractor shall immediately report any situation that could affect the health or safety of visitors to a park ranger, including maintenance needs, utility problems, accidents, or violations of laws and regulations.

1.11.2 The contractor shall report all disturbances to a park ranger. The contractor will be given an after-hours phone number (at the post award conference) for use by him/her and staff only. Any questions or queries regarding Title 36 related issues & local policies will be referred to the Park Ranger on duty, or by calling a Park Ranger with the provided after hour number.

1.11.3 The contractor must notify the CO/COR of any required prescription drugs which might affect the contractor's ability to perform the requirements of this contract.

2. Definitions and Acronyms:

2.1 The following definitions and descriptions apply wherever the word, phrase, or acronym is used in this performance work statement.

Contracting Officer (CO): The person executing this contract on behalf of the Government.

Contracting Officer’s Representative (COR): Point of contact for all contract actions.

Contractor: The company structure, including all partners, officers, and employees with interest in this contract.

CDR: The Contract Deficiency Report is a written record of unsatisfactory performance by the contractor, as observed by the inspector, issued to the contractor when the number of deficiencies exceeds the acceptable quality level.

Defect: A service output that does not meet the standard of performance specified in the contract for that service.

ORMS – Outdoor Recreation Management Suite

PWS – Performance Work Statement

Quality Control (QC): A method used by the contractor to control the quality of goods and services provided.

Quality Assurance (QA): A method used by the Government to provide some measure of control over the quality of services received.

3. Government-Furnished Materials and Supplies:

3.1 Government-Furnished materials and supplies are provided to the contractor only for use in performing work specified in this contract.

3.2 The Government will provide a campsite for the contractor’s trailer, and utility hookups, during the service period, consisting of water, electricity, and sewer. In addition, the campsite will include a storage building, picnic table and refuse container. The site will be provided free of charge for a period of 7 days prior and 7 days after the period of performance. The contractor shall maintain these facilities in accordance with Park rules.

3.3 Government – Furnished Property

3.3.1 The Government will furnish to the contractor the following identified property to be used in performing the contract. When the property is received, the contractor must verify its quantity and condition by signing the Property Control Receipt ENG 4900-R. Damage or loss while in the contractor's possession shall be reported in writing to the Contracting Officer or his authorized representative, within 24 hours.

Item (description) Quantity

(1) Permit Books As needed

(2) Annual Day Use Permits As needed (if applicable)

(3) Computer, monitor, printer, cash drawer 1 each

(4) Telephone 1 each

(5) Credit card scanner/printer 1 each

(6) Radio with antennae 1 each

(7) Magnetic Vehicle Signs 2 each

(8) Keys 1 set

3.3.2 The following consumable items, will be furnished to the contractor by the Government. The Government will retain control of expendables, to be dispensed on an as-needed basis for use in performance of the contract.

(1) trash and recycling bags

(2) maps

(3) brochures

(4) baseball caps, name tags, and shirts or vest

(5) computer paper

(6) authorized forms

4. Contractor-Furnished Equipment and Supplies:

4.1 The contractor shall furnish all equipment and supplies not identified in section 3 of this PWS as Government-Furnished supplies and equipment. Specifically, the contractor shall furnish:

- A mobile travel trailer, motor home or approved equal, containing sanitary facilities and all equipment necessary for habitation. Tents or ‘pop-up’ style type campers are not permitted. If self-propelled units are used, they must remain on jacks or be blocked up for the duration of the contract and not be used for transportation.

- A vehicle, other than the one in section 4 above, will be used for local transportation to perform the requirements of this contract. All vehicles will comply with all local, state and federal laws and be operated on roadways at all times. Golf Carts and UTV will be allowed for official duties only, they must be marked with government provided magnetic signs for identification purposes.

ATV’s will not be allowed at any time.

- Installation of telephone service and/or cellular service at the Government provided campsite will be required.

- Office supplies necessary to perform the requirements of this contract (pens, pencils, markers, rubber bands, stapler, staples, etc.)

- Cleaning equipment and supplies for the fee booth.

5. Specific Tasks:

5.1 The contractor shall perform park attendant duties 5-days per week, including weekends and Federal holidays at Rock Creek Park as described in this section and elsewhere in the contract. The contractor will be granted and shall observe two designated days off each week except for weeks affected by a federal holiday (refer to 5.3). The contractor shall not leave the park until the time the booth is scheduled to close the night before the first scheduled day off and shall return before 3:00 p.m. of the next scheduled workday. If the contractor needs to be absent from the park any other time the COR shall be notified as soon as possible. The contractor shall retain a qualified substitute park attendant to cover such absences. The substitute shall be approved by the COR.

5.2 Outdoor Recreation Management Suite (ORMS)

5.2.1 The contractor shall perform specific daily duties to implement the Outdoor Recreation Management Suite (ORMS), according to established procedures (that will be taught during pre-performance training. Duties include, but are not limited to, maintaining current records, posting reserved sites, checking site availability, processing camper registrations, accepting shelter reservations, and receiving daily arrival reports. The contractor shall take reservations at the fee booth for walk-up customers. Contractors shall not accept phone reservations, unless authorized by the COR.

• Check Site Availability

• Post Reserved sites

• Shelter reservations

• Process camper registration

• Receive daily arrival reports

• Maintain records

5.3 Fee Booth Operations:

5.3.1 The contractor shall staff the fee booth during booth hours designated below. A minimum of two people shall work the booth during high registration periods (e.g. – Fri.

and Sat. nights) to avoid long waits for visitors. If the contractor needs to be absent from the park anytime other than the exceptions listed in section 5 (above), the COR must be notified as soon as possible. The contractor shall keep an open telephone/radio line of communication while on duty. During booth hours, the Corps-furnished radio (see Section 3 Government Furnished Property) shall be turned on with the volume up so messages can be transmitted and received. Radio problems shall be reported immediately.

5.3.2 Schedule: The following schedule is subject to change with approval and one (1) week’s advance notice. The fee booth shall be open and occupied during the following hours:

Day Hours

Sunday* 8:00 AM – 9:00 AM and 2:00 PM – 6:00 PM (5 Hours)

Monday 8:00 AM – 9:00 AM and 4:00 PM – 8:00 PM (5 Hours)

Tuesday No Service Required

Wednesday No Service Required

Thursday 8:00 AM – 9:00 AM and 4:00 PM – 8:00 PM (5 Hours)

Friday 8:00 AM – 9:00 AM and 4:00 PM – 10:00 PM (7 Hours)

Saturday 8:00 AM – 9:00 AM and 4:00 PM – 10:00 PM (7 Hours)

*Sunday of Memorial Day, Labor Day, and the Independence Day Weekends will be worked the same shift as a Saturday.

- The contractor shall work on all holidays. If the holiday falls on a scheduled day off, an alternate day off will be approved by the Contracting Officers Representative.

- In addition to the contractors day’s off, the Contractor will be allowed to leave the park between the hours of 9:00 am and 3:00 pm Monday and Thursday, and 9:00 am and 1:00 pm on Sunday.

- Beginning the first day after Labor Day thru the remainder of the season the booth shall close at 8:00 pm each workday. Gates will still be required to be closed on Friday and Saturday night at 10:00 pm.

- The Contractors day’s off shall begin at the close of business (booth closing time) the day before the scheduled day off and shall conclude at the open of business (booth opening time) the next scheduled day.

5.3.3 All work shall be accomplished within the time frames specified above. Services rendered outside the time periods specified will not be compensated unless specifically approved in writing by the Contracting Officers Representative.

5.4 Receive Payments:

5.4.1 The contractor shall register visitors, campers, and sightseers, and collect the required fees according to project policy. The contractor shall determine and have on hand sufficient change for this purpose. Request for refunds shall be handled in accordance with Recreation.gov and project policy. No other refunds will be made.

5.4.2 Encourage Credit Card Payments

The contractor shall encourage the use of credit card payments over personal checks. The contractor shall follow project policy when accepting personal checks.

5.4.3 Safeguard Collections

The contractor shall take all reasonable precautions to safeguard collections, permits, and other government-furnished property. All collections shall be deposited in the fee safe provided and outside entrances to the fee booth shall be kept locked, and visitors must not be allowed in the booth.

5.4.4 Transmit Fees and Remittance Registers

The contractor shall transmit all collected fees and bill for collections to the address provided by project staff and these fees must be converted to a money order or cashier check. At a minimum, fees shall be transmitted once per week (day after last scheduled work day of that week), regardless of amount or when collections total $5,000.00, whichever occurs first. All fees and bill for collection must be mailed by certified mail. All cost incurred for the transmittals shall be the responsibility of the contractor.

5.5 Booth Maintenance

5.5.1 The contractor must maintain the fee booth in a clean condition at all times. Pens, corrals, cages, and other animal confinement facilities are not permitted. Smoking, visitors, pets, or baby-sitting is not permitted in the park entrance booth. The contractor’s pets shall be confined on a leash of 6 feet or less in length. Yard art type items or any other items will not be displayed in the fee booth at any time. Flowers will be planted and maintained (kept alive and visually appealing) in all planters at the fee booth, cost for flowers and planting medium will be the responsibility of the contractor. All information for the public will be posted in the bulletin board at the fee booth. At no time will any signs be placed in fee booth windows unless approved by the COR.

5.6 Park Operations

5.6.1 Provide Information to Visitors

The contractor shall hand out informational brochures and pamphlets and explain or clarify policy and regulations to visitors

5.6.2 Implement Campground Rules and Policies

The contractor shall implement all campground rules and project policies in performing their duties, including quiet hours (10 p.m. to 6 a.m.), check out times, and maximum 14 day stay limitations, etc.

5.6.3 Tour Park

On scheduled workdays, the contractor shall make daily tours of the park and the facilities between the hours of 7:00 am and 8:00 am and again between 7:00 pm and 8:00 pm.

Signage provided by the project will be displayed in the fee booth while making tours to notify campers of your location and expected return time.

5.6.4 Identify un-registered Visitors

The contractor shall identify campers who may have arrived during hours when the fee booth was closed. These individuals shall be contacted and advised to register at the booth and pay required fees.

5.6.5 Check for and report vandalism, equipment malfunction and cleanliness During both the morning and evening tours, the contractor shall monitor all self-pay fee vaults, post shelter and camping reservations, and check all facilities for vandalism, equipment malfunction, and cleanliness. The contractor shall advise Corps personnel immediately if problems exist.

5.6.6 Open and Close Gates and Facilities

Park entrance gates will be closed every Friday and Saturday night at 10:00 pm by the Contractor. Gates will be opened the next morning at 6:00 am by the contractor. This schedule is subject to change and gates may be requested to be closed more often or at different times. The contractor will not be asked to open or close gates on scheduled days off.

5.6.7 Report all disturbances to a Park Ranger. A telephone number will be furnished;

however, this number is for the contractor’s use only and is not public information. The contractor shall furnish the Park Ranger with as much detailed information as possible, the type of problem, number of people involved or other pertinent data and an opinion of the seriousness. If the problem merits calling law enforcement officers, the Park Ranger will make that determination. In the event the contractor is unable to communicate with a Park Ranger, he/she shall contact local law enforcement officers. All communications with local law enforcement officers shall be documented and reported to Corps Park Rangers as soon as practical. The contractor shall not attempt to apprehend any violators.

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Section (Para)

Contract Requirements

Performance Standard

Lot Description

ALP

Method of Surveillanc e

5.2 Outdoor

Recreation Management Suite

In accordance with required post-award training

# of ORMS actions per period (month)

5% Validated customer complaints

5.3 Fee Booth

Operations

Opening/closing, business operations

In accordance with contract requirements

5% Random Inspection

5.3 Booth Schedule Staff booth during

scheduled hours

# of hours per period (month)

1% Random Sampling

5.4 Receive Payments Collections are

correctly collected and safeguarded

Daily receipts 1% 100% Park Ranger Inspection

5.4 Transmit Fees and

Remittance Reg.

Submit fee’s weekly or at $5,000

Weekly 0% 100% Park Ranger Inspection

5.5 Booth

Maintenance

Booth clean and maintained, flowers planted and maintained

Daily 5% Random Sampling

5.6 Park Operations Provide information

to visitors, campground rules, gate closures/opening

Daily 1% Random Sampling

5.6.3 Tour Park During specific

times, check for maintenance needs, unregistered guests

Daily 4% Random Sampling

(End of Performance Work Statement)