Attachment_10_PWS_Nemo_Park_Attendant.pdf

Section B – Supplies or Service and Prices

Nemo Park Attendant Services

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Season Park Attendant – Base Period

FFP

The contractor shall furnish all park attendant services for Nemo Park at Pomme de Terre Lake as defined in the Performance Work Statement (PWS) located in Section C of this contract. The period of performance (POP) for the work to be performed is 16 April 2019 through 30 September 2019.

FOB: Destination

NET AMT

PARK ATTENDANT

POMME DE TERRE LAKE PROJECT

Notice to Vendors

1. All vendors must be registered through the System for Award Management (SAM) at www.sam.gov prior to contract award and during performance.

2. This is a flood control project. Occasional retention of floodwaters may inundate portions of the public use areas, other areas, or access roads thereto, being serviced by this contract. In the event that inundation materially affects the scope of work, the Contractor will be requested to submit a pricing proposal covering the unserviceable or affected portion of his work in order that an equitable adjustment to contract price can be negotiated and an adjustment made in accordance with the appropriate contract clause entitled "Changes." Payment for services not performed as a result of conditions stated above will be initially withheld until execution of an equitable adjustment can be made by contract modification.

3. The following Performance Work Statement applies to Nemo Park on Pomme de Terre Lake.

4. Quoters are urged, but not required, to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

5. U.S. Department of Labor Wage Rates are attached and applicable to this acquisition.

6. The Government will award a contract resulting from this solicitation to the responsible quoter whose quote, conforming to the solicitation, will be most advantageous to the Government, price and other factors considered.

The following factors shall be used to evaluate offers: (1) Past Performance/Experience; (2) References; (3) Price.

Past performance/experience and references will be evaluated with most importance; price will be evaluated for reasonableness and will be considered in the final selection decision.

PERFORMANCE WORK STATEMENT (PWS)

PARK ATTENDANT

NEMO PARK

1 General Information

1.1 Background Park attendant procurements utilized by the Pomme de Terre Lake Project, Kansas City District, Corps of Engineers, encompass gatekeeping, selling camping and day-use permits, providing information to visitors, handing out survey cards, and general surveillance of park area.

1.2 Scope of Work The Contractor shall provide labor, material, and supplies as specified to perform park attendant duties as described in this Performance Work Statement (PWS) and elsewhere in the contract. The Contractor shall perform the specific tasks listed in Section 5. Acceptable performance standards and current regulations are provided for each task.

1.3 Period of Performance The Contractor shall provide park attendant services from April 16 and continue through 30 September. The contractor must remain at the work site six days a week during the period of performance. Contractor shall move onto the site location a minimum of two days prior to the start of the service period.

1.4 Required Insurance The contractor shall obtain and maintain during the period of performance, at least the kinds and minimum amounts of insurance required in accordance with applicable State statutes (Missouri Division of Insurance 573-751-4126). Proof of insurance shall be provided to the Contracting Officer’s Representative prior to commencement of duties.

1.5 Required Surety Bond The contractor shall obtain and furnish a surety bond for the protection of the Government in an amount equal to $5,000 to cover funds not received by the designated government agent as provided for in the specification before starting work. The bonds shall be in the form of firm commitment, supported by corporate sureties whose names appear on the list contained in Treasury Department Circular 570, individual sureties, or by other cashier’s check, irrevocable letter of credit, or, in accordance with Treasury Department regulations, certain bonds or notes of the United States.

1.6 Post Award Conference /Training The contractor shall attend the post-award conference and computer/credit card training sessions held at the Pomme de Terre Project Office. The meetings will be used to discuss contract requirements and to train on computer use. The training will take approximately two days (8 hours each). The Government will give written notification of the scheduled dates for the post-award conference and computer training. Failure to attend both days of the conference/training will result in a termination of the contract.

1.7 Quality Control/Activity Hazard Analysis The Contractor shall develop a Quality Control Plan designed to demonstrate how the Contractor will meet contract requirements. The Quality Control Plan shall document how the Contractor will identify and correct performance shortfalls. Complete records of all inspection work performed by the contractor must be maintained and made available to the government during contract performance. The Contractor shall also develop an Activity Hazard Analysis (EM 385-1-1 Section 01.A.13) identifying potential safety and health hazards and controls for such hazards. Quality Control Plan and Activity Hazard Analysis shall be delivered to the Contracting Officer’s Representative for approval.

1.8 Quality Assurance

1.8.1 A Quality Assurance Surveillance Plan (QASP) will be used during the life of the contract to ensure that the Contractor is performing the services required by this PWS in an acceptable manner. The Government develops the QASP and administers the Plan through Quality Assurance Evaluators (QAE)s.

1.8.2 The government reserves the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The government will perform inspections and tests in a manner that will not unduly delay the work.

1.8.3 If any of the services do not conform to contract requirements, the government will request the contractor to perform the services again, where appropriate, in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the government may (1) require the contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed.

1.8.4 If the contractor fails to promptly re-perform the services or to take the necessary action to ensure future performance in conformity with contract requirements, the government may by contract, or otherwise: (1) perform the services and charge to the Contractor any cost incurred by the government that is directly related to the performance of such service or (2) terminate the contract in whole or in part.

1.9 Personnel

1.9.1 Only U.S. citizens, lawful resident aliens, and persons holding a valid work visa are permitted to work on this contract. The contractor shall submit to the Corps the names of each foreign national proposed for performance under this contract, along with documentation to verify that he/she was legally admitted into the United States and has authority to work in the U.S. All contractor employees and subcontractors will also submit to the COR information for a background check investigation prior to beginning work. Background checks must be conducted by the Missouri State Highway Patrol and will be at the government expense. No employee shall be permitted to work on the contract if he/she has been convicted or had suspended imposition of sentence for a felony of any type or any crime involving larceny, theft, robbery, or assault.

1.9.2 The contractor personnel shall exercise tact, diplomacy, and courtesy and present a neat appearance when dealing with the public. A government-furnished nametag must be worn while on duty. Contractor personnel shall not display or offer for sale on Government property personal property items, crafts, or like items, nor conduct service for profit.

1.9.3 Contractor personnel shall be fully clothed, at all times, while performing these services. Clothing shall be clean and neat in appearance.

1.9.4 The contractor must log in and hold all lost and found articles at the fee booth for a period of two weeks. Any article unclaimed after the two-week period must be turned over to the COR.

1.9.5 The contractor must not consume any alcohol or drugs (except prescription drugs) during duty hours or when meeting the public.

1.10 Payment will be made monthly by the Disbursing Officer, U.S. Army Engineer District, Millington, Tennessee, in accordance with the Prompt Payment Act (Public Law 100-496). As stated in this law, the Government has 30 days after the date of invoice receipt in the correct office, or after constructive acceptance whichever of the two dates is last, to issue payment. Under the terms of this contract, invoices and receiving reports are to be submitted monthly through Wide Area Workflow (WAWF) in accordance with DFAS 252.232-7003 when this system becomes available. Monthly invoices shall be submitted to the U.S. Army Corps of Engineers, Pomme de Terre Project, 23697 County Road 218, Hermitage, Missouri, 65668-9509.

1.11 Other Contractors The Government may undertake or award other contracts for additional work, and the Contractor shall fully cooperate with such other contractors and Government employees. All work shall be carefully planned and fitted not to interfere with such other work. The Contractor shall not commit or permit any act that will interfere with the performance of work by other contractors or by Government employees.

1.12 Safety

The Contractor will be expected to take a vital interest in safety hazards, and educate their employees to work, and plan their work safely, and comply with all pertinent provisions of the Federal, State, and local regulations. Proper driving techniques and defensive driving will be practiced to prevent vehicle accidents and property damage.

Mowers and trimming equipment (if utilized) shall be equipped and maintained with discharge-deflection devices and/or other approved safety devices to prevent accidental damage or injury from objects thrown by such equipment.

The contractor shall immediately report any situation that could affect the health or safety of visitors to a park ranger, including maintenance needs, utility problems, accidents, or violations of laws and regulations.

1.12.1 The contractor shall report all disturbances that cannot be diplomatically resolved to a park ranger. The contractor will be given an after-hours phone number (at the post award conference) for use by himself and his staff only.

1.12.2 The contractor agrees to provide only personnel able to perform the services required under this contract and to notify the COR of any personnel using prescription drugs that might impair the contractor’s ability to perform the requirements of this contract.

2 Definitions and Acronyms The following definitions and descriptions apply wherever the word, phrase, or acronym is used in this performance work statement.

Contracting Officer’s Representative (COR): An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

Fully Clothed: Deemed to mean that a sleeved shirt (or T-shirt), trousers/shorts, and shoes shall be worn at all times.

R1S: Recreation One Stop

The Hub: Recreation One Stop The Hub reservation webpage

Quality Control (QC): A method used by the Contractor to control the quality of goods and services provided.

Quality Assurance (QA): A method used by the Government to provide some measure of control over the quality of services received.

3 Government-Furnished Materials and Supplies Government-Furnished materials and supplies are provided to the Contractor only for use in performing work specified in this Contract.

3.1The Government will provide a campsite for the Contractor’s camper, and utilities hookups, during the service period, consisting of water, electricity, and sewer. In addition, the campsite will include a storage building, picnic table, and fire ring. Refuse collection service is provided at the park dumpster. The site will be provided free of charge for a period of 7 days prior and 7 days after the period of performance. The Contractor shall maintain these facilities in accordance with Park rules. All costs for moving onto and from the location shall be borne by the Contractor. The Contractor shall remove all personal property from Government furnished campsite not later than seven days after checkout. Park attendant campsites are for use by one camping unit only. Water service may be terminated anytime after the end of the service period.

3.2 Government – Furnished Property - The Government will furnish to the Contractor the following identified property to be used in performing the contract. When the property is delivered, the Contractor must verify its quantity and condition in writing on Memorandum Receipt. Damage or loss while in the Contractor's possession shall be reported in writing to the COR within 24 hours.

Item (description) Quantity

(1) Annual Day Use Permits As needed

(2) America The Beautiful Senior Pass As needed & Access Pass

(3) Computer, monitor, printer, keyboard, surge 1 each protector, back-up battery, satellite receiver

(4) Telephone for the Booth 1 each

(5) Credit card scanner/printer 1 each

(6) Adding Machine 1 each

(7) Keys 1 set

3.3 Government – Furnished Consumable Items - The following consumable items, will be furnished to the Contractor by the Government. The Government will retain control of expendables, to be dispensed on an as-needed basis for use in performance of the contract.

(1) Trash bags for campers

(2) Brochures

(3) Contractor identification tag

(4) Computer paper

(5) Self-registration day use supplies

(6) Authorized forms

(7) Office Supplies

4 Contractor-Furnished Equipment and Supplies The Contractor shall furnish all equipment and supplies not identified in section 3 of this PWS as Government-Furnished supplies and equipment. Specifically, the Contractor shall furnish:

4.1 A mobile travel trailer, motor home or approved equal, containing sanitary facilities and all equipment necessary for habitation, if contractor personnel chose to reside on-site. Tents or ‘pop-up’ style type campers are not permitted. If self-propelled units are used, they must remain on jacks or be blocked up for the duration of the contract and not be used for transportation. The Contractor shall maintain the area where the unit is parked in a clean manner at all times. No animal pens will be allowed. The Contractor’s pets shall be confined on a leash of six feet or less in length. Flower or vegetable gardens will be allowed in the immediate area, as approved by the COR.

4.2 A vehicle, other than the one in 4.1 above, to be used for local transportation to perform the requirements of this contract. ATVs are not permitted. Utility vehicles or golf carts will be permitted with the following conditions; (1) Display long orange bicycle flag, (2) Slow moving vehicle sign posted on back, (3) Display Government provided “Park Attendant” sign on both sides, (4) Operate during daylight hours only, (5) Use as utility vehicle for fulfillment of park attendant duties only.

4.3 Telephone and installation at the campsite or cell phone.

5 Specific Tasks The Contractor shall perform park attendant duties 6-days per week, including weekends and Federal Holidays as described in this section and elsewhere in the contract. The contractor shall be required to render service on the days noted in paragraph 5.2.1 Schedule. At least one person on the Contractor’s staff shall remain in the park at all times on days service is required except between the morning and afternoon shifts on Monday, Tuesday, and Wednesday. The contractor shall not leave the park for more than 24 consecutive hours during the day/time service is not required as noted in paragraph 5.2.1 Schedule. The contractor shall establish a schedule indicating the hours to be away from the park on a regular basis. The schedule shall be submitted in writing to the COR for approval no later than the first week of work. Changes in the approved absence schedule shall be submitted for approval prior to implementing the change. If the contractor needs to be absent from the park any other time the COR shall be notified as soon as possible. The contractor shall retain a qualified substitute park attendant to cover such absences. The substitute shall be approved by the COR.

5.1 Recreation One Stop (R1S) The contractor shall perform specific daily duties to implement the Recreation One Stop (R1S), according to established The Hub procedures (addressed during post-award training). Duties include, but are not limited to, maintaining current records, posting reserved sites, checking site availability, processing camper registrations and receiving daily arrival reports. “Walk-up” reservations shall be accepted.

5.2 Fee Booth Operations During booth hours, the contractor shall keep an open telephone line of communication.

The contractor shall remain in close proximity of the booth (with the exception of the evening tour park requirement, paragraph 5.3.3) to be able to answer the telephone at anytime the fee booth is open. The contractor shall be available at all times (except approved time away from the park) to receive and deliver emergency messages.

5.2.1 Schedule.

The fee booth shall be open for business and occupied during the following hours on days service is required. The Contractor is required to render services on 16 April and 30 September regardless of the day of week. Nemo Park service shall be required on Sunday, Monday, Tuesday, Thursday, Friday and Saturday each week.

April 16 - September 30 Nemo Park Service Sunday, Monday, Tuesday, Thursday, Friday, Saturday 8:00 a.m. - 10:00 a.m. and

4:00 p.m. – 9:00 p.m.

Final reconciliation of fee collection and government furnished property will be within 4 days of the last day of the service period.

5.2.2 Work Time Frames All work shall be accomplished within the time frames specified above. Services rendered outside the time periods specified will not be compensated.

5.2.3 Receive Payments The contractor shall register visitors/campers and collect the required fees according to project policy. The Contractor shall determine and have on hand sufficient change for this purpose.

5.2.3.1 Self-Pay Fee Vault-Nemo The contractor shall replenish the blank payment envelopes as necessary. The contractor shall be available to total and verify fee receipts with a park ranger prior to submission of receipts.

5.2.3.2 Credit Card and Personal Check Payments The contractor shall follow project policy when accepting credit cards and personal checks.

5.2.3.3 Safeguard Collections The contractor shall take all reasonable precautions to safeguard collections, permits, and other government-furnished property. All collections shall be deposited in the fee safe provided, outside entrances to the fee booth shall be kept locked, and visitors must not be allowed in the booth.

5.2.4 Transmit Fees and Remittance Registers The contractor shall transmit all collected fees and remittance registers to Recreation One Stop. At a minimum, fees shall be transmitted once per week or when collections total $5,000.00, whichever occurs first. Postage costs and cashier check fees are the responsibility of the Contractor.

5.2.5 Booth Maintenance The contractor must maintain the fee booth in a clean condition at all times. Pens, corrals, cages, and other animal confinement facilities are not permitted. Smoking and un-authorized visitors are not permitted in the park entrance booth.

5.3 Park Operations

5.3.1 Provide Information to Visitors The contractor shall provide informational brochures and pamphlets and explain or clarify policy and regulations for park visitors.

5.3.2 Campground Rules and Policies The contractor shall tactfully provide information to campers for all campground rules and project policies in performing their duties, including quiet hours (10 p.m. to 6 a.m.), check out times, and maximum 14 day stay limitations, etc.

5.3.3 Tour Park The contractor shall make daily tours of the park between 7:00 and 8:00 a.m. and again an hour before the evening shift ends.

5.3.4 Identify Non-Registered Visitors The Contractor shall identify campers who may have arrived during hours when the fee booth was closed. These individuals shall be contacted and advised to register at the booth and pay required fees.

5.3.5 Check For and Report Vandalism, Equipment Malfunction and Cleanliness During both the morning and evening tours, the contractor shall monitor all self-pay fee vaults, post shelter and camping reservations, and check facilities for vandalism, equipment malfunction, and cleanliness. The Contractor shall advise the COR if problems exist.

5.3.6 Conduct Park Surveys as Directed by the COR or in Accordance With Park Rules The contractor will hand out survey cards in accordance with a designated schedule and keep a log in accordance with survey requirements.

Applicable Publications and Forms Information on Pomme de Terre Lake can be found on the Internet at http://www.nwk.usace.army.mil/

Section H - Performance Requirements Summary Section I – Contract Clauses Section J – Attachments – Location Map, Jobsite Diagram, Department of Labor Wage Rates

Section H Performance Requirements Summary (PRS)

Section 5.1

Contract Requirement: Implement Recreation One Stop (R1S) Performance Standard: In accordance with required post award training Lot Description: Daily Acceptable Level of Performance: 5% Method of Surveillance: Validated Customer Complaint

Section 5.2 Contract Requirement: 5.2.1 Booth Schedule Performance Standard: Staff booth during scheduled hours Lot Description: 42 hours per week Acceptable Level of Performance: 0% Method of Surveillance: Random Sampling and Validated Customer Comment

Contract Requirement: 5.2.3 Receive Payments Performance Standard: Payments are correctly collected and safeguarded Lot Description: Daily Receipts Acceptable Level of Performance: 2% Method of Surveillance: 100% Ranger-Contractor Inspection

Contract Requirement: 5.2.4 Transmit Fees and Remittance Registers Performance Standard: Submit fees weekly or at $5000 Lot Description: Weekly Acceptable Level of Performance: 0% Method of Surveillance: 100% Verification

Section 5.3

Contract Requirement: 5.3.1 Provide Information Performance Standard: Provide informational brochures and clarify policies and park regulations Lot Description: Daily Acceptable Level of Performance: 4% Method of Surveillance: Validated Customer Complaint

Contract Requirement: 5.3.3 Tour Park Performance Standard: During specified times, check for maintenance needs and unregistered guests Lot Description: Daily Acceptable Level of Performance: 4% Method of Surveillance: Random Sample

Attachment Location Map

Jobsite Diagram Nemo Park