W911SA24R3001 Attachment 2 - PRS - Excluding Training Support.docx
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- Attached to
- Maintenance, Repair, Administration, Logistics - Training Support Services (MRALS -TSS) Federal contract opportunity
- Solicitation number
- W911SA24R3001
About this file
This document contains a performance requirements summary and related federal contract opportunity solicitation. The performance requirements summary outlines 18 key performance objectives for maintenance, repair, administration, logistics and training support services at multiple Army Reserve locations in the United States. Performance standards, thresholds and incentives/disincentives are defined for requirements including technical inspections, maintenance schedules, equipment reporting, warehouse and logistics operations, budget analysis, and recurring reporting. The related federal contract opportunity solicitation seeks quotes for maintenance, repair, administration, logistics and training support services with a one year base period and four one-year options. Quotes are due by the date and time listed on the solicitation and shall be submitted to the point of contact via email, along with all required documents as detailed in the supplemental information. The place of performance will be at multiple Army Reserve locations across the United States.
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7.1. Performance Requirements Summary (Excluding Training Support) The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. The government reserve the right to surveil all performance elements in the contract.” This gives the government the right to use the QASP elements (which should list Most or All performance elements for surveillance at least once throughout each performance period)
| Performance Objectives |
| Standards |
| Performance Threshold |
| Incentive / disincentive |
| 1 |
| PWS 5.1 Contractor shall perform technical |
inspections and "field level maintenance" on stored equipment
| Complete maintenance and |
| No more than 2% |
| The results for this |
| inspections on identified |
| delinquency or |
| performance objective will |
| faults in accordance with all |
| rework |
| be used for reporting of |
applicable technical contractor performance in publications.
CPARS. Rating will be based on results of monthly metrics.
| 2 |
| PWS 5.1 |
| Complete maintenance and |
| No more than 2% |
| The results for this |
| Contractor shall |
| inspections on identified |
| delinquency or |
| performance objective will |
| perform schedule |
| faults in accordance with all |
| rework |
| be used for reporting of |
| service and |
| applicable technical |
contractor performance in
| maintenance on |
| Publications and SOU/MWOs |
CPARS. Rating will be tasked work orders based on results of monthly metrics.
| 3 |
| PWS 5.1.4.1.3 |
| The contractor will record |
| 100% accuracy |
| The results for this |
| Contractor shall |
| NMC equipment on DA |
| reporting |
| performance objective will |
report Non-Mission Capable (NMC) equipment FORM 2404 or 5988 no later than 24 hours.
be used for reporting of contractor performance in CPARS
| 4 |
| PWS 5.1.3 |
Contractor shall perform Small Arms Repair Complete maintenance and inspections on identified faults in accordance with all applicable technical
Publications and SOU/MWOs;
Will be required to travel 100% completion with no delinquency The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics.
| 5 |
| PWS 5.1.6 |
Contractor shall perform operator level maintenance actions for stored equipment.
| Perform preventative and operator maintenance for IAW applicable TM. |
| No more than 2% delinquency or rework |
| The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics. |
| 6 |
| PWS 5.1 Contractor shall perform Safe House keeping and abide by site SOP concerning safety and environmental safeguards. |
| The Contractor shall assure that safety and housekeeping rules are followed. Ensures that hazardous materials/waste is handled/processed within operating guidelines. Incumbent must properly dispose of hazardous materials/waste used or generated at work site within operating guidelines and inform supervisor or work leader of any accident or spill and initiates response actions as directed by such. Since exposure to hazardous materials/waste is possible, make sure PPE (personal protective equipment) is worn. Per local SOP |
| No more than 2 observed violations in a reporting period |
| The results for this |
performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics.
| 7 |
| PWS 5.1.6.1 |
The Contractor shall dispatch vehicles and items of equipment
| The contractor will have the proper certification and dispatch log before utilizing equipment for operation. |
| 100% completion with no delinquency |
| The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics. |
| 8 |
| PWS 5.1.8 |
Contractor shall conduct maintenance management and administrative and supply services related to equipment maintenance functions assigned to the site locations.
| The contractor utilizing GCSS-A will perform forecasting, scheduling, production control, quality assurance, technical assistance, resourcing repair parts, work loading/cross-leveling regional workload, tool room operations, requisitioning, receiving, and inventorying of all classes of supply |
| No more than 2 |
Observed deficiencies in a reporting period The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics.
| 9 |
| PWS 5.2.6 Contractor shall support Warehouse Operation Services |
| Contractor will manage inspection of items, Estimated Cost of Damages (ECOD), internal product movement, stock sorting, stock replenishment, inventories, security and loss prevention |
| No more than 2% delinquency or rework |
| The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics. |
| 10 |
| PWS 5.2 |
The contractor shall support equipment transitions to and from ECS The contractor will perform equipment relocation tasks within the ECS to support equipment scheduled or un-scheduled services, shipments, and inventory actions No more than 2% delinquency or rework The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be
| 11 |
| PWS 3.4 The contractor shall |
maintain Government provided equipment The contractor will inventory and maintain accountability of Government Property.
Contractor may be held liable for the value of property missing or damaged as a result of the contractor’s neglect or misuse.
100% accountability The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be
| 12 |
| PWS 5.1.8.4.4 & 5.2.4 |
The Contractor will use GCSS-A as a system of record for business processes related to Shop operations and Whse Operations The contractor will interface with the Global Combat Support System-Army to sustain supply mgmt. per AR 710-2 and maintenance mgmt. per AR 750-1 No more than 2 observed data deficiencies in system in monthly The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be
| 13 |
| PWS 5.2.4.3 |
Contractor shall maintain, control and edit the Global Combat Support System – Army (GCSS-A) in support of Army Reserve installation inventories of government equipment.
The contractor will coordinate visits, travel, and account for Facility property Book items utilizing GCSS-A per AR 710-2
Two business day completion rate for scheduled GCSS-A transactions. Annual inventory Expired annual inventory is a deficiency
The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be
| 14 |
| PWS 5.1.8.5 |
The contractor will use Gov provided surface and support Vehicles The contractor will perform transportation coordination, utilization, load, unload, and movement with the use of government provided vehicles No operator violations with use of vehicles The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be
| 15 |
| PWS 1.15.2.5.4 |
The contractor will have valid Operator License and certification The contractor will be required to have valid civilian operator license, proof of training or certification on specific military equipment, and if required valid Commercial Drivers License 100% Required No operation without dispatch The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be
| 16 |
| PWS 1.15.2.5.1 |
The contractor shall support Accident Reporting The contractor will report Accidents and or damage involving personnel, equipment, civilian POV, Government provided vehicles, or Gov facility immediately. The contractor will use the Government provided forms for reporting Day of occurrence reporting 100% Completed accident report, (DA FORM 7306
& DA FORM
285-AB, recovery within 3 business days The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be
| 17 |
| PWS 1.23, 5.1, 5.2, 5.3 |
The contractor shall support Recurring Reports
| The contractor will ensure maintenance forms, supply forms, performance data reports, travel requests, quality assurance summaries, AARs, Training Schedules, and any other compliance reports are completed and submitted in a timely manner. Data is kept up to date. |
| Required data is 100% accurate and submitted within 1-2 business days upon completion |
| The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics. |
| 18 |
| PWS 5.2.7 |
The contractor shall support Budget Analysis.
| The Contractor shall perform command level data interpretation, data manipulation, and trend analysis within the G4 operational budgetary environment (past, present, future) on Maintenance Army Reserve (OMAR) and Reserve Personnel Army (RPA) expenditures/plans using General Fund Enterprise Business System (GFEBS) |
| Required data is 100% accurate, submitted, and presented monthly via a presentation platform |
| The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics. |
b
PWS 5.2.7
The Contractor shall support Budget Analysis
| The contractor will ensure GCSS-Army and or GFEBS joint review audit data is researched and coordinated for completion |
| Required data is 100% accurate and submitted monthly |
| The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics |
| c |
| PWS 5.2.7.8 |
Site Assistance Visits (SAV) to review GPC processes
| The Contractor will conduct assessment of the Gov Purchase Card business process performed at 46 AMSA and ECS locations using Automated Inspection System to record results (per the Army GPC program and the 81st GPC program SOP |
| Inspection results are presented to the site of inspection and HQ G4 Operations within 3 business days of completion. |
| The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics |
| 19a |
| PWS 5.2 |
The contractor shall support Logistic Analysis
| The Contractor shall perform command level data interpretation, data manipulation, and trend analysis within the G4 operational logistical environment (Maintenance, Supply) using GCSS-A based on AR 710-2 & 750-1 |
| Required data is 100% accurate, submitted, and presented monthly via a presentation platform |
| The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics. |
b
PWS 5.2
The contractor shall support logistic analysis
| Due to the changing spectrum the contractor will research special project data based on guidance from government project leader |
| Required data is 100% accurate and provided via a presentation platform |
| The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics |
| 20a |
| PWS 5.2 |
The contractor shall support Administrative Analysis
| Contractor shall perform command level data interpretation, data manipulation, and trend analysis within the G4 operational administrative environment focus on shop manpower (per TDA) |
| Required data is 100% accurate and submitted monthly via a presentation platform |
| The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be |
| b |
| PWS 5.2.3 |
The contractor shall support administrative assistance
| The contractor will review Civilian Awards data for accuracy (per AR 672-20) and support civilian school requests as a liaison between ATRRS Gov Manager and requesting AMSA or ECS. |
| Positive Customer Service feedback |
| The results for this performance objective will be used for reporting of contractor performance in CPARS. Rating will be based on results of monthly metrics |
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