Attachment_0005_ESPS_NMWR_SOW_22_Apr_2015.pdf

As of 22 April 2015 1 Technical Publications

STATEMENT OF WORK (SOW)

FOR

DEVELOPMENT AND PRODUCTION

OF EQUIPMENT PUBLICATIONS

NATIONAL MAINTENANCE WORK REQUIREMENT INCLUDING REPAIR PARTS AND

SPECIAL TOOLS LISTS

FOR

EXPEDITIONARY SHELTER PROTECTION SYSTEM (ESPS)

NMWR 10-5450-252

1. SCOPE. The Contractor shall develop and produce a National Maintenance Work Requirement including Repair Parts and Special Tools List (NMWR w/RPSTL) for the Expeditionary Shelter

Protection System (ESPS) (NMWR 10-5450-252). The Contractor shall also submit a Validation

Plan and a Validation Report for the NMWR w/RPSTL. The stated documents shall be developed and produced in accordance with this Statement of Work (SOW), applicable military standards

(MIL-STDs) and regulations, and the attached NMWR Content Selection Matrix (CDRL A010, Attachment 0006, NMWR Content Matrix). The Contractor shall reference other Army Technical

Manuals as appropriate in accordance with MIL-STD guidance.

CDRL Authority Title SOW

Para.

A010 MIL-STD-40051-2B,

including all changes

National Maintenance Work Requirement including Repair Parts and Special Tools

List (RPSTL) for the Expeditionary

Shelter Protection System NMWR 10-

5450-252

3.1

A011 DI-CMAN-80792A

DI-MISC-80711A

Validation Plan and Validation Report for the National Maintenance Work

Requirement including Repair Parts and Special Tools List (NMWR w/RPSTL) for the Expeditionary

Shelter Protection System

4.2

2. APPLICABLE DOCUMENTS (TM).

Document ID Title

AMC PAM 25-31 Click DA Pamphlets and then, click 25 Information Management Preparation of Plans for Technical Publications Verification http://www.apd.army.mil/ProductMap.asp

AR 25-30 Click DA Pamphlets and then, click 25 Information Management.

The Army Publishing Program http://www.apd.army.mil/ProductMap.asp

As of 22 April 2015 2 Technical Publications

Document ID Title

DA PAM 25-40 Army Publishing: Action Officers Guide

Click Army Regulations and then, click 25 Information Management.

DI-CMAN-80792A Validation Report http://quicksearch.dla.mil/

MIL-STD-40051-2B,

including all changes

Department of Defense Standard Practice, Preparation of Digital Technical

Information for Page-Based Technical Manuals https://www.logsa.army.mil/mil40051/menu.cfm

DI-MISC-80711A Scientific and Technical Reports http://quicksearch.dla.mil/

DOD Directive 5230.24 Distribution Statements on technical Documents, 23 August 2012 http://www.dtic.mil/whs/directives/corres/pdf/523024p.pdf

DOD FAR Supplement Warranty of Data http://www.acq.osd.mil/dpap/dars/dfars/index.htm

MIL-HDBK-1222E Department of Defense Handbook, Guide to the General Style and format of U.S. Army Work Package Technical Manuals, 30 November 2012.

http://www.assistdocs.com/search/search_basic.cfm

MIL-HDBK-2361C

(For Guidance Only)

Army Digital Publications Development Implementation Guide, 15 January 2012.

http://www.assistdocs.com/search/search_basic.cfm

The following items will provided by AMSTA-LCS-EB (TACOM ILSC) at the Logistics Guidance

Conference/Start of Work Meeting:

Warning Icons https://www.logsa.army.mil/mil40051/warning-icons.cfm

Extensible Markup

Language (XML) DTD, Revision 5.0 or later https://www.logsa.army.mil/mil40051/menu.cfm http://www.apd.army.mil/ProductMap.asp http://quicksearch.dla.mil/ http://www.logsa.army.mil/mil40051/menu.cfm http://www.logsa.army.mil/mil40051/menu.cfm http://quicksearch.dla.mil/ http://www.dtic.mil/whs/directives/corres/pdf/523024p.pdf http://www.acq.osd.mil/dpap/dars/dfars/index.htm http://www.assistdocs.com/search/search_basic.cfm http://www.assistdocs.com/search/search_basic.cfm http://www.logsa.army.mil/mil40051/warning-icons.cfm http://www.logsa.army.mil/mil40051/warning-icons.cfm http://www.logsa.army.mil/mil40051/menu.cfm

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XML stylesheet https://www.logsa.army.mil/mil40051/menu.cfm

Distribution Statement Distribution Statement to be placed on the front cover for the TM.

3. PUBLICATION REQUIREMENTS. The Contractor shall produce a NMWR w/RPSTL for the ESPS in accordance with this SOW and the NMWR Content Selection Matrix (Attachment 0006, NMWR

Content Matrix). Development of the NMWR will be supported by a Contractor-managed Validation

Plan and a Validation Report in accordance with this SOW and CDRL A011.

3.1. National Maintenance Work Requirement. The Contractor shall produce an Initial, Second, and

Final Reproducible Copy (FRC) Submission of NMWR 10-5450-252. Content shall include, as required, all procedures necessary to maintain the ESPS, to include Sustainment level PMCS, Troubleshooting, and maintenance procedures. All submissions must conform to format and content requirements outlined in the applicable military standards and specifications detailed in paragraph 9 and requirements detailed in this SOW, and must be fully illustrated, referenced, and have a working table of contents.

3.1.1. Repair Parts and Special Tools List (RPSTL). Content shall include, as required, RPSTL information and artwork to support repair and replacement of parts not covered in the Operator and Field

Maintenance Repair Parts and Special Tools List (RPSTL) TM 10-5450-252-13&P (CDRL A006).

The NMWR RPSTL text, illustrations and indexes shall be in accordance with this SOW, and shall conform to MIL- STD-40051-2B. The RPSTL parts list shall be updated to reflect part number changes as provided in Government approved ECP(s). The RPSTL figure title, the functional group title and the applicable MAC title shall be the same as the Government approved ESPS TM. The

NMWR RPSTL assemblies and subassemblies shall be in the same sequential order as the

Government-approved, Two-Level Maintenance (TLM) MAC (See paragraph G.5.3.3.4 in MIL-

STD-40051-2B, for more details on two- level maintenance concepts and formatting). The

Contractor shall produce encapsulated postscript(.EPS)-formatted line art for RPSTL illustrations

IAW paragraph 7.6. The RPSTL text, illustrations, and indexes shall be in accordance with this

SOW and conform, as applicable, to MIL-STD-40051-2B, format requirements. Digital photographs are not acceptable for RPSTL illustrations. All NMWR submissions must conform to format and content requirements outlined in the applicable military standards and specifications detailed in paragraph 2 and requirements detailed in this SOW, and must be fully illustrated, referenced, and have a working table of contents.

3.2. NMWR Content Selection Matrix Compliance. The NMWR Content Selection Matrix from MIL-

STD- 40051-2B, (CDRL A010, Attachment 0006, NMWR Content Matrix), shall be used to organize and develop the NMWR content.

a) All items marked “R” in the matrix are required to support the equipment and shall be included in the order established in the matrix.

b) All shaded items shall be included as required to support the equipment, and if included, shall be included in the order established in the matrix.

c) All items marked “P” in the attached matrix are prohibited and shall not be included in the manual.

Note: Submissions with out-of-sequence or prohibited content items will be rejected.

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3.3. Maintenance Allocation Chart (MAC). All maintenance procedures shall follow the approved MAC tables in TM 10-5450-252-13&P (CDRL A006). The MAC (CDRL A003) shall also be updated to include changed or additional components and their corresponding maintenance functions as applicable; however, any and all changes to the MAC must be specifically approved and directed for inclusion by the Government IAW AR 25-30.

3.4. Illustrations. All NMWR submissions shall be fully illustrated IAW this SOW and MIL-STD-

40051-2B. Digital photography, computer graphics, and line art are acceptable illustration media to support procedural and descriptive text. Digital photography and computer graphics will not be accepted for RPSTL illustrations.

3.4.1. Photographic Support. The Contractor shall use photographs as required by the Government to ensure text is sufficiently supported with accurate and clear illustration. In producing the NMWR as outlined in this SOW, the Contractor shall ensure that personnel in photographs, when visible, will be attired in proper and current U.S. Army work/utility uniform. All personnel, when photographed, will be wearing all safety equipment necessary to perform the procedure being illustrated, and will be photographed complying with all safety requirements as specified in the procedural text; to comply with this requirement, photographed personnel may not be depicted wearing watches, rings, or any other visible jewelry.

3.4.2. Graphics Worksheet. The Contractor will deliver a graphics worksheet in electronic format (MS-

Word or equivalent format) with each submission. This worksheet sequentially lists all graphics used in the NMWR and, as a minimum, will list in tabular format, the following information: WP identification number (see 4.8.9.1. in MIL-STD-40051-2B), WP sequence number (see 4.8.9.2. in

MIL-STD-40051- 2B), Figure Number, Figure Title, Unique Illustration Number (see paragraph

7.6.3 in this SOW), Width in inches (reprowid), Height in inches (reprodep).

4. DELIVERY REQUIREMENTS.

4.1. NMWR Submissions.

4.1.1. Initial Submission NMWR. The Initial Submission of the NMWR w/RPSTL for the ESPS (NMWR

10-5450-252, CDRL A010) will each consist of: (1) Two hard copy TMs for distribution, (2) One compiled digital PDF file, (3) the XML source file with all of the graphics embedded, (4) All source graphics files developed and delivered individually in 300 DPI .EPS or .TIFF format, and

(5) a Graphics worksheet (MS Word or equivalent) as determined in the Statement of Work

(SOW).

The Initial Submission of the NMWR for the ESPS (NMWR 10-5450-252, CDRL A010) will not be accepted unless it is accompanied by the Validation Plan (CDRL A011).

4.1.2. Second Submission NMWR. The Second Submission of the NMWR w/RPSTL for the ESPS

(NMWR 10-5450-252, CDRL A010) shall include resolution of all comments and recommendations made as a result of the Contractor Validation, Government review, evaluation of any Product

Support Assessments, and any changes made as a result of the provisioning process. The Second

Submission will consist of: (1) Two hard copy TMs for distribution, (2) One compiled digital PDF file, (3) the XML source file with all of the graphics embedded, (4) All source graphics files developed and delivered individually in 300 DPI

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.EPS or .TIFF format, and (5) a Graphics worksheet (MS Word or equivalent) as determined in the SOW.

This document will support the Government-managed NMWR Verification conference.

4.1.3. Final Reproducible Copy (FRC). The FRC Submission of the NMWR w/RPSTL for the ESPS

(NMWR 10-5450-242, CDRL A010) shall include final resolution of all comments and recommendations made as a result of the Verification Conference and the master markup documenting that event. The FRC deliverables will consist of: (1) Two hard copy TMs for distribution, (2) One compiled digital PDF file, (3) the XML source file with all of the graphics embedded, (4) All source graphics files developed and delivered individually in 300 DPI .EPS or

.TIFF format, and (5) a Graphics worksheet (MS Word or equivalent) as determined in the SOW.

4.2. Validation Submissions.

4.2.1. Validation Plan. The Contractor will develop and submit a Validation Plan for Government review and approval IAW CDRL A011. The Validation Plan shall reflect compatibility with the overall maintenance and support plan, outline the Contractor’s recommended validation procedure, and indicate the scope of the validation effort. All procedural tasks must be validated hands-on; that is, actually performed as written. Intention to provide validation by analysis or otherwise simulate or desktop validate any procedures will be sufficient cause to reject the

Validation Plan submission. Specific questions about the validation plan may be addressed at the Logistics Guidance conference. Government representative(s) are to participate as observers during the NMWR validation. Contractor must notify the Government 30 days in advance in order to schedule attendance. The plan shall include, at a minimum:

a) Location, dates and time of Validation.

b) List of subject matter experts attending Validation.

c) List of all tasks to be performed. A schedule of dates and approximate times of each task

Validation must be provided.

d) Detailed description of how tasks will be validated. For example, if performance of a portion of one task provides the setup for performance of another task, this must be indicated in the

Validation Plan.

e) List of all tools and equipment to be used for each task.

4.2.2. Validation Report. The Validation Report shall identify the Contractor as the validating entity, dates of the Validation effort, a summary of all information validated, validation methods used, and a summary of all changes identified as a result of Contractor validation, and any additional information necessary to satisfy the data requirements listed in Block 10 of DI-CMAN-

80792A; this includes signed certification by the Contractor’s responsible officer(s) that the

NMWR was validated IAW with the approved Validation Plan and CDRL A011. The NMWR is not considered validated until Government accepts the Validation Report.

5. ACCEPTANCE/REJECTION OF DELIVERABLES.

5.1. Acceptance/Rejection of NMWR Submissions. The Government shall evaluate and determine acceptance of the Initial, Second, and FRC submissions in accordance with CDRL A010 and

A011, as applicable. If any submission is found to be in error, insufficient, or otherwise does not meet the requirements in this SOW and the associated CDRLs, the submission shall be rejected

As of 22 April 2015 6 Technical Publications and considered a draft until the Contractor corrects the errors. If the Government rejects a submission, it will remain in rejected status until the Government approves that submission. No scheduled submission requirement shall be considered to have been met until the Government has accepted the submission.

5.1.1. Letter of Acceptance/Rejection of NMWR Submissions. The Government will provide written notification of acceptance or rejection to the Contractor identifying the discrepancies.

5.2. Acceptance/Rejection of Validation Submissions.

5.2.1. Acceptance/Rejection of the Validation Plan. The Validation Plan will be reviewed by the

Government for acceptability and suitability to the equipment under validation. The Validation

Plan will be rejected and considered a draft if the Government deems the plan insufficient or inadequate to provide thorough and accurate validation of the procedures in the supported NMWR.

5.2.2. Acceptance/Rejection of the Validation Report. The Validation Report will be reviewed by the attending Government observer for accuracy. The Validation Report will be rejected and considered a draft if the reported data elements are insufficient or incomplete, if the attending Government observer does not concur if the report is accurate, or if the Validation is not certified by the

Contractor’s responsible officer(s) in the Validation report.

5.2.3. Letter of Acceptance/Rejection of Validation Submissions. The Government will provide written notification of acceptance or rejection to the Contractor through the Government

Contracting Office.

6. TM-RELATED MEETINGS/CONFERENCES.

6.1. Logistics Guidance Conference/Start of Work Meeting. This meeting shall take place at a mutually agreed-upon Government location and date to clarify all matters relating to development, preparation, and submission of data deliverables. The Contractor shall be prepared to identify all questions and discuss all NMWR requirements. Follow-on meetings between the Contractor and Government representatives may be held at the request of either party to discuss specific document requirements as they relate to the development of equipment publications for this contract. The Contractor shall be prepared to discuss all development and source file requirements at this time. The Contractor shall also provide a sample graphics file, which includes layered callouts, for discussions concerning format and quality for review in order to ensure compliance with MIL-STD-40051-2B. Additional guidance will be available through scheduled and ad hoc In-Process Review meetings.

6.2. In-Process Reviews (IPR). IPR teleconferences will be held, as necessary, as agreed to by both the Government and the Contractor at the Logistics Guidance Conference/Start of Work

Meeting. During the preparation of equipment publications, these IPRs will be used to clarify requirements and provide guidance to the Contractor, ensuring the publications are written to conform to this SOW, the appropriate MIL-STD, and the NMWR Content Selection Matrix

(Attachment 0006, NMWR Content Matrix) Either the Contractor or the Government may request additional IPRs by teleconference or in person, as required, for development and delivery of the TMs.

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6.3. Validation.

6.3.1. Scope of Validation. Validation is the responsibility of the Contractor. Operating and maintenance procedures including all PMCS and troubleshooting will be validated against the system equipment through actual demonstration. Theory and principals of operation, system/component descriptions, source, maintenance, and recoverability (SMR) codes, schematics, MAC, and other RPSTL information shall be validated against the engineering source data.

6.3.2. Validation Schedule. The Contractor shall conduct a validation of NMWR 10-5450-252 according to the Contractor-proposed, Government-approved Validation Plan. The validation shall be held at the Contractor’s facilities unless otherwise agreed to by the Government.

6.3.3. Validation Criteria. The NMWR shall not be considered validated until the following conditions have been fulfilled:

a) Information reflects configuration of the system/equipment and includes all engineering changes to date.

b) Procedural instructions are readily understandable by the intended user and adequate to perform all operations and maintenance functions.

c) Adequacy of data is checked to ensure that it supports the approved maintenance and support plans.

d) The validation has been conducted according to the Contractor-proposed, Government-approved Validation Plan. No validation efforts or events will be considered as having been conducted if the Validation Plan has not been approved and accepted by the Government technical publications representative(s).

e) The validation has been observed by the Government; specifically, representatives from technical publications and an ILSC equipment specialist at a minimum.

6.3.4. Contractor Responsibilities for Validation. Validation is the responsibility of the Contractor.

The Contractor will coordinate scheduling to ensure attendance by the Government technical writer/editor. The Contractor shall provide supporting materials to facilitate meaningful

Government observation, including procedural text. The Contractor’s responsible officer(s) shall certify the NMWR has been validated IAW paragraph. 4.2.

6.3.5. Government Responsibilities for Validation. The Government technical publications writer/editor shall observe the Contractor Validation. The Government observer shall not direct, conduct, execute or otherwise place themselves in a position other that of observer during the course of the

Validation; the Government observer may, however, advise the Contractor on the course of the

Validation if so requested by the Contractor. The Government observer shall not provide any manner of certification for the Validation, either by verbal or written instrument, other than acceptance of the Validation Report following the conclusion of the Validation event.

6.4. Verification.

6.4.1. Scope of Verification. Verification is the responsibility of the Government, specifically the technical publication element of the proponent command. Operating and maintenance procedures including all PMCS and troubleshooting will be verified IAW AR 25-30 and AMC

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PAM 25-31.

6.4.2. Verification Plan. The Government will draft and submit for review a verification plan IAW AMC

PAM 25-31. The Contractor will review the plan for accuracy, applicability, and availability of personnel and support, and will provide any commentary to the Government.

6.4.3. Government Responsibilities for Verification. Verification is the responsibility of the Government.

The Government shall coordinate the necessary personnel, facilities, equipment, tools, test equipment, supplies and pertinent documents required for Verification. The Verification Conference will be scheduled in accordance with Government technical publications writer/editor’s Verification

Plan and schedule. Verification will take place at a Government or Contractor facility unless otherwise specified. IAW AR 25- 30, the technical publication element of the proponent command is responsible for providing guidance to the contractor and for review, verification, and acceptance of deliverable products. Guidance and direction from any source other than the responsible AMSTA-

LCS-EB representative cannot be accepted by the contractor as legitimate and contractually binding guidance for the content or format of the subject NMWR.

6.4.4. Contractor Responsibilities for Verification. The Contractor shall support the verification with the

Contractor personnel identified in the Government Verification plan. The Contractor shall take corrective action resulting from the Verification and incorporate it into the NMWR FRC submission.

7. OTHER REQUIREMENTS.

7.1. NMWR Over-pack Requirements. There are no over-pack requirements for NMWR 10-5450-252.

7.2. NMWR Deliverable Submission Format. The Government will not accept e-mail submissions. NMWR Submittals will be delivered IAW paragraph 4of this SOW.

7.3. Validation Submission Format. The Government will not accept e-mail submissions. The Contractor shall submit the Validation Plan and Report submissions as a hardcopy document and electronic file

(PDF) on a compact disk (CD) in accordance with paragraph 6.3 of this SOW.

7.4. Source Files. The Contractor shall submit source files of all text and graphics. Digital graphics shall be produced so that black and white print production will not result in any loss of resolution.

The digitized data shall reflect the content of the text and graphics contained in the FRC

Submission delivered to the Government.

7.4.1. XML Source File. The Contractor will submit a valid flattened XML source file in accordance with MIL-HDBK-2361C, all graphics files, and graphics worksheet with each submission. The submitted XML file will parse and compose using Arbortext Editor version 5.1 (or later) and the

AMC LOGSA DTD, and will comply with the generally accepted XML industry standard definition of a “valid XML document.”

7.4.2. XML Illustration and Entity References. The flattened XML source file cannot reference any files or illustrations which are not part of the submitted FRC.

7.5. Portable Document Format (PDF). The Contractor shall submit editable PDF files (Adobe

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Acrobat or equivalent) of all Submissions (Initial, Second, and FRC) in accordance with MIL-

STD-40051-2B. The PDF submissions shall be a single composed file. The final PDF file shall reflect all content of the text and graphics contained in the FRC Submission accepted by the

Government. All PDF submissions shall have all fonts embedded.

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7.6. Graphics, Illustrations, Symbols, Icons, and Assignment of Unique Illustration Numbers.

7.6.1. Format and Quality. Graphics are normal images used in figures in technical manuals.

Illustrations are graphics used in a TM which appear “in-line” and do not have a figure number or title. They are typically small equations, or images imbedded in paragraphs or tables. Symbols are custom made graphics for symbols not found in one of the standard ISO symbol sets. Icons are used in Warnings and Cautions to illustrate or depict hazards. File format for all graphics, illustrations, symbols and Icons shall be contractor proposed and Government approved at the

Logistics Guidance Conference IAW paragraph 6.1 using a Contractor-provided sample graphics file. File format for line art must be in EPS format. All graphics file formats must support layers.

For example, all callouts, text, legends or other items in a graphics file must be on a separate layer from the base image. Image quality (resolution) of all graphics, illustrations, s ymbol s , and icons will be at least 300 DPI. Font size used in graphics and illustrations for callouts will be all caps, sans serif and 10 PT size. Font size used in graphics and illustrations for legends will be sans serif, 10 PT size and the first letter of the first word shall be uppercase. An exception is equations which may require use of specific font types or symbol sets.

7.6.2. Graphic Size Limitations. To account for margins and figure titles, maximum graphic image size used for compatibility with XML graphic tags for A4 style pages will be 8”H x 7”W. Maximum image size for foldout style pages, if required, will be 8”H x N”W with N” equaling the overall final width of the foldout page minus mandatory margin and apron space (not to exceed 45 inches in width). Margin white pace surrounding the graphic can be no greater than ¼ inch.

7.6.3. Unique Illustration Numbering. All graphics will be assigned a unique illustration number IAW

MIL- STD-40051-2B, paragraph 4.8.27.4.6; this number will appear in the lower right corner of the graphic. The font of this number will be of a size and style to readily identify it as not being part of the other text in the graphic and small enough to be unobtrusive but large enough to be legible. For tracking purposes, symbols and illustrations will be assigned an illustration number for file naming purposes, but because of their size and use, this number will not be included as part of the image itself. Graphics, illustrations, and symbols will be assigned unique illustration numbers based on the following example:

G06032700001.tif

1st Digit: G=Graphic I=Illustration S=Symbol

2nd and 3nd Digit: Natick Proponent Writing Group: 03= Shelters and Tents

4th through 7th digits: Four-digit TM sequence number: 0327

8th through 12th digit: Graphic sequence number: 00001

7.6.4. Proponent Writing Group. Proponent writing group for graphics and illustrations on this contract will be 03.

7.6.5. Graphics Worksheet. The Contractor will provide a graphics worksheet (electronic or paper format) with each TM submission IAW with paragraph 14.6 of this SOW.

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7.6.6. Icons. Standard warning and hazmat icons will NOT be assigned graphic control numbers. They should be a consistent size throughout the manual. For continuity, a reprowid and reprodep of 0.5 x

0.5 inches is recommended. The Government will provide electronic copies of commonly used hazard icons as GFI.

7.7. Distribution Statement. The Government will provide the correct Distribution Statement language at the Logistics Guidance Conference.

END OF REQUIREMENTS FOR DEVELOPMENT OF THE NATIONAL MAINTENANCE WORK

REQUIREMENT (NMWR)