Attachment_0007_ESPS_NET_SOW_26_May_2015.pdf

October 13, 2016 1

S T A T E M E N T O F W O R K

FOR

Interactive Multi-media Instruction (IMI) Training

Presentation on CD-ROM and Training Video

Expeditionary Shelter Protection System (ESPS).

1.0 SCOPE:

The scope of this Statement of Work (SOW) is for the development of a New Equipment

Training (NET) Support Package to include a training video and Interactive Multi-Media

Instruction (IMI) DVD for the Expeditionary Shelter Protection System (ESPS). The web-based training courseware will complement the ESPS TM and facilitate training that can be used for pre-NET preparation, during-NET instruction, and post-NET leave-behind, residual training. The intent of the training application is focused on a prioritized grouping of operations and operator maintenance actions to support sustainment training and it is not intended to be all-inclusive. This training-courseware tool for the ESPS will be developed in accordance with (IAW) Contract Data Requirement List (CDRL) A008 and this SOW and attachment X. Upon approval of all training material by Combined

Arms Support Command (CASCOM) at FT Lee, Virginia, the Contractor shall provide the necessary two copies per CDRL A008.

2.0 APPLICABLE DOCUMENTS AND GUIDANCE:

TRADOC Regulation 350-70, Training - Army Learning Policy and Systems, http://www.tradoc.army.mil/tpubs/regs/TR350-70.pdf

TRADOC Pamphlet 350-70-2, Multimedia Courseware Development Guide:

http://www.atsc.army.mil 10 Jul 01.

TRADOC Pamphlet 350-70-5, Systems Approach to Training: Testing:

http://www.tradoc.army.mil/tpubs/pams/p350-70-5.pdf 20 Aug 04.

TRADOC Pamphlet 350-70-8, Total Army School System (TASS) Training

Requirement Analysis System (TRAS): http://www-dcst.monroe.army.mil/tdaa/350-

70/PAMs/TRADOC_Pam_350_70_8/TOC2.htm 1 Nov 96

Business Rules, Best Practices and Examples for Army SCORM® 2004 Conformant

Courseware:http://www.atsc.army.mil/tadlp/contractors/docs/SCORM_2004_BRBP_v2 p0-20120125.pdf, the latest version at time of award. Note: Compliance is required with the Army Business Rules contained in this document. Best Practices and

Examples are provided for guidance only

CDRL Authority Title SOW Para.

A008 DI-SESS-81526 Instructional Media Package 3 http://www.tradoc.army.mil/tpubs/regs/TR350-70.pdf http://www.tradoc.army.mil/tpubs/pams/p350-70-5.pdf http://www-dcst.monroe.army.mil/tdaa/350-70/PAMs/TRADOC_Pam_350_70_8/TOC2.htm http://www-dcst.monroe.army.mil/tdaa/350-70/PAMs/TRADOC_Pam_350_70_8/TOC2.htm http://www.atsc.army.mil/tadlp/contractors/docs/SCORM_2004_BRBP_v2p0-20120125.pdf http://www.atsc.army.mil/tadlp/contractors/docs/SCORM_2004_BRBP_v2p0-20120125.pdf

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Digital Training Facility (DTF) Student Workstation Configuration:

http://www.atsc.army.mil/tadlp/implementation/config/dtf.asp , FY15 or later

Army Golden Master Versions 9.X.X, 10.X.X and equivalent future versions:

See attachment X.

*If unable to locate guidance via links above, Government will assist in locating or providing required guidance.

3.0 COMPLIANCE STATEMENT:

3.1 The IMI content shall fulfill the training requirements in the scope and objectives.

3.2 All applicable products produced in this SOW shall adhere to specifications and standards defined in the Army Training Information Architecture (ATIA) –

Technical Standards Suite. Information to be provided by the Government at the

Logistics Guidance Conference.

4.0 TASK DESCRIPTION:

4.1 The Contractor shall develop a PC-based and Microsoft Windows 7 environment compatible software application that will serve to provide selective operator and maintenance training. The training courseware will provide the users with the ability to setup, operate, and maintain the ESPS in the field.

4.2 The Contractor shall produce a training video that provides the operator and maintainer(if applicable) of the ESPS detailed information on the safe and efficient Setup, Operation, PMCS, troubleshooting, and maintenance of the heater. The video will follow the sequence of topics as presented in the TM and be consistent with the procedures detailed therein. The training video will be delivered on a DVD featuring an initial menu that displays all topics contained on the DVD, permitting the user to jump to any topic. These training clips will be used to develop the IMI DVD.

4.3 The Contractor shall develop an Interactive Multi-media Instruction (IMI) DVD application, which will be distributed on DVD(s). One DVD will consist of

Operator training and include selective operation and maintenance subject content, Checks on learning (COL) integrated appropriately throughout the application to support teaching of the ESPS. Refer to the Technical Content

Requirements section for more details.

4.4 If the ESPS systems requires maintainer level maintenance, then the second DVD will consist of maintainer level training and include selective maintenance subject content, Checks on Learning (COL) integrated appropriately throughout the application to support teaching of the ESPS. Refer to the Technical Content

Requirements section for more details.

http://www.atsc.army.mil/tadlp/implementation/config/dtf.asp https://chess.army.mil/Content/files/AGM_Vista_%209X_Compliance_Guidance.pdf

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4.5 The DVD(s) will be accompanied by a list of instructions on how to load/install/run the training courseware.

5.0 APPLICATION REQUIREMENTS:

5.1 The minimum Personal Computer (PC) system requirements for the execution of

IMI courseware are: Pentium 233 MHz or equivalent; 64MB RAM; Microsoft

Windows 7; Video Card with 64 MB Video RAM; Sound Blaster compatible sound card; and DVD-ROM.

5.2 The Contractor will use a Content Management System (CMS) such as

Blackboard or similar software to develop the training courseware. The two (2) acceptable formats include: Hypertext Markup Language (HTML) and Shareable

Content Object Reference Model (SCORM).

5.3 The video format shall be a Windows Media Video (WMV) or Moving Picture

Expert Group (MPEG) file (no AVIs). The Video resolution shall be 720 X 480 during filming to support the 320 X 240 internet resolution.

5.4 Both the web based software application and the DVD version shall not require any user to obtain any elevated operating system privileges beyond the lowest level of privilege required to logon to a system to run and display all elements of the ESPS courseware.

6.0 TECHNICAL CONTENT REQUIREMENTS:

6.1 The end result will reflect the culmination of all testing, all Government and

Contractor managed program events, and the Government accepted Final

Reproducible Copy (FRC) Technical Manual (TM). The content will include the following:

6.1.1 Safety Summary

6.1.2 Table of Contents

6.1.3 System Description

6.1.4 Theory of Operation

6.1.5 Identification and function of main components and accessories

6.1.6 Procedures for set-up and operation in various modes to include troubleshooting and Preventative Maintenance Checks and Services

(PMCS)

6.1.7 Operating Procedures

6.1.8 Maintenance and Troubleshooting at the maintainer level, if required

6.1.9 Reference section that includes a Glossary, Acronyms, Web Links, Digitized Manufactures Manuals/Documentation, Digitized Technical

Manuals, Display the PdM FSS Logo

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7.0 USABILITY REQUIREMENTS:

7.1 The following features will be included in the IMI DVD to ensure usability:

7.1.1 An exportable stand-alone interactive training courseware application that is self-paced, narrated, scripted, and includes Checks on Learning (COL) to support sustainment and reinforcement training.

7.1.2 The user will NOT be permitted to skip, fast forward, or stop the Safety

Summary sections.

7.1.3 An animated opening, graphic multimedia interface, program overview and application introduction.

7.1.4 Easy to use and free of spelling and grammatical errors

7.1.5 An Interactive Main Menu that allows straight-forward and easy navigation to access content (identified in section 3.2.1 of this SOW) and features that include:

7.1.5.1.1 Pause/Play/Replay

7.1.5.1.2 Menu Update

7.1.5.1.3 Bookmark option – to support continuing from last point used

7.1.5.1.4 Page/Block Search

*Samples of IMI DVDs can be provided upon request and shall be used for guidance only and be misconstrued as

Government approved final products.

8.0 DVD Training Concepts. Utilizing the training video the Contractor shall deliver a Multi-media Training Presentation on CD-ROM (MTPCD) for the ESPS. The MTPCD will be a version of the ESPS Technical Manual (TM) in Adobe Acrobat PDF format that has been modified to include embedded links to digital video clips that support the subjects discussed in the technical manual.

8.1 A small icon on the page will represent each topic for which a digital video clip is available. Clicking on this icon will launch a video player that will play the associated digital video clip with accompanying audio narrative.

8.1.1 The modified version of the technical manual will have Adobe Acrobat bookmarks that permits the user to move immediately to any topic or section of the MTPCD. All supporting digital video clips and the modified technical manual will be delivered on the required number of CD-ROMs.

8.1.2 The modified technical manual with embedded video clips will be clearly marked on the first page that it is not an official version of the ESPS technical manual. It will be further marked to include the government website where an official copy of the TM can be downloaded.

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9.0 DELIVERABLES

9.1 Training Video. The product will contain no executable files and acceptable files include HTML, XML, MPEG, and WMV or Flash files for videos.

9.2 IMI. The product will contain no executable files and acceptable files include

HTML, XML, MPEG, and WMV or Flash files for videos.

9.2.1 Project Plan. The contractor shall prepare and deliver a detailed Project

Plan which outlines specific critical tasks and milestones necessary in the development of the IMI. The Project Plan shall present a time-phased approach to providing the required support. This plan shall address, at a minimum, the following: Phase I, Analysis and Planning; Phase II, Design; Phase III, Preparation; Phase IV, Programming; and Phase V, Testing and Acceptance and milestones/schedule. The contractor shall obtain Government approval of the Project Plan before commencing any additional effort on this task. The Project Plan will identify the scope of the training and indicate the select procedures that the IMI DVD will contain. The Project Plan may be changed or upgraded as required with

Government written approval.

9.2.2 Training Objectives and Training Outline. The Contractor shall prepare a comprehensive list of Training Objectives that captures all topics and subjects that the IMI training application will be intended to address.

The Contractor shall conduct reviews as necessary to achieve consensus on Training Objectives and incorporate comments. This listing shall also include a prioritization of objectives indicating relative importance or criticality of that objective to the user. Once the Training Objectives are finalized, the contractor shall develop a Training Outline that organizes the training objectives in which the materials will be presented. The

Training Outline includes the priority of each of the Training Objectives and identifies the procedures to be covered in the courseware.

9.2.3 Functional Description. The contractor shall develop and deliver a

Functional Description to address how the IMI training application will operate. The Functional Description should address: specific tasks the system will perform; format of input and output of resource materials; user input devices and peripherals; output of statistics and user tracking; and the application delivery system.

9.2.4 Script and Courseware. The contractor shall develop and deliver an integrated script and video in versions that shall address every screen of the IMI informational and training application’s video display; the text of the audio portion of the system; all the questions in the testing module;

and the purpose of each particular block of audio and video. The contractor shall conduct reviews of the Script and Courseware to reconcile

October 13, 2016 6 all comments and issues. The contractor shall discuss and reconcile input and incorporate the applicable comments and feedback into the final version of the Script.

9.2.5 User Instructions. The Contractor shall develop and provide a simplified

User Manual for the informational and training application that guides users through the installation process of the IMI DVD. The instructions shall also address utilization of the package, troubleshooting of DVD, and points-of-contact for further assistance. This will be presented electronically in MS Word or equivalent. A hard-copy of these procedures will be provided with each DVD and will be packaged as to prevent degradation to the instructions.

*The DVD will be labeled “UNCLASSIFIED” in accordance with paragraph 4-17, AR 25-2.

10.0 GOVERNMENT FURNISHED INFORMATION AND ASSISTANCE

10.1 The Government will provide Soldier support for the development of the training video and IMI DVD for final filming. The Contractor will need to provide 120 days’ notice to the Government for use of Soldiers for the consolidated training video and IMI effort. The Government will be the primary Point of Contact

(POC) for the Soldiers participation in the event.

10.2 Personnel in the current Military uniform with the appropriate equipment for filming activities, demonstrations, and scenarios as scheduled in the Project Plan.

The Soldiers/Users being filmed shall not be shown wearing any personal jewelry.

10.3 Indoor filming site, as applicable, with necessary lighting and personnel in the appropriate uniform with the appropriate equipment and props for demonstrations and scenarios as scheduled in the Project Plan.

10.4 Outdoor filming site, as applicable, with necessary vehicles and items of equipment to be demonstrated for operations and organizational maintenance procedures as scheduled in the Project Plan.

10.5 Items of equipment and necessary auxiliary components for filming, photographing, modeling, and review. Equipment and appropriate components will be available for filming at a site identified and scheduled in the Project Plan.

11.0 PLACE AND PERIOD OF PERFORMANCE:

11.1 Work will be performed at the Government’s facility, unless otherwise agreed between the Contractor and the Government point of contact or designated in the

Project Plan.

11.2 The period of performance is identified in CDRL A008.

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12.0 ACCEPTANCE/REJECTION OF DELIVERABLES:

12.1 Acceptance/Rejection of Submissions. The Government shall evaluate and determine acceptance of the initial draft script, final draft script, initial IMI, and final submissions. If any submission is found to be in error, insufficient, or otherwise does not meet the requirements in this SOW and the associated CDRL, the submission shall be rejected and considered a draft until the Contractor corrects the errors. If the Government rejects a submission, it will remain in rejected status until the Government approves that submission. No scheduled submission requirement shall be considered to have been met until the

Government has accepted the submission.

12.2 Letter of Acceptance/Rejection. The Government will provide written notification of acceptance or rejection to the Contractor as identified in CDRL A008.

13.0 MEETINGS/CONFERENCES:

13.1 In-Process Review (IPR). The Contractor shall conduct one (1) In-Process

Review (IPR) meeting every 30 days, or as necessary, of the Video and IMI development with the contract technical representative and relevant Government technical personnel to discuss work progress and development issues. The meeting or teleconference shall be held at a site mutually acceptable to the

Government and the Contractor or shall be conducted by conference calls. The

Contractor shall provide insight into potential difficulties and on work performed in the previous period. The Government reserves the right to convene an IPR(s) regarding the IMI DVD. The Contractor shall develop meeting minutes that will document topics discussed and action items identified. These meeting minutes will be provided within 5 business days after the meeting.

13.2 For Each IPR/30 day discussion, the Contractor shall provide a Monthly Activity

Report on the progress and work performed. The Monthly Activity Report shall include minutes of all meetings with the Government and shall address: project progress status against the Project Plan, milestones completed, work currently underway, and issues anticipated.

14.0 DELIVERY REQUIREMENTS:

14.1 One (1) copy of each (Operator and Maintainer(if required)) IMI Training

Presentation on DVD, one (1) copy of the training video on DVD, and one (1) hard copy of the user instructions for the ESPS shall be over-packed with the end item per Section C of the contract.

14.2 The DVD (s) and user instructions shall be packaged in a way to prevent damage

October 13, 2016 8 in shipping in order to be utilized upon first opening of the packaging.

14.3 SCRIPT: The initial draft script and final script shall be submitted electronically in Microsoft Word or equivalent. The script(s) can be delivered via CD, email, or other electronic means. All submissions must be accompanied with a letter of transmittal.

14.4 IMI DVD: For all Submissions of the IMI DVD the Contractor shall produce and deliver one (1) DVD that contains a consolidated video presentation and a separate DVD with the individual topic video clips that were embedded in the IMI courseware. The DVD will be accompanied by a hardcopy user instructions on how to install, download, and use the DVD.

14.5 The training video, IMI, and user instructions will be provided on CD-ROM and

DVD and be over-packed with the end-item per Section C of the contract.

END OF SOW